I went through the car wash and it came out just as dirty as it went…read morein!.........................................................

A very so-so experience. I think small businesses should be supported, but I think there are…read moredefinitely a couple issues that need to be ironed out first with this business. Let's start with the good. I spilled some smelly food on my passenger car seat on Friday night and contacted several businesses to get a quote. Frank was one of the first to respond, offered a fair price, and was available to come out the next morning to help clean my car. He was prompt, professional, and seemed to do a decent job. I tipped him for the service and let the car dry out with the windows down for the next few days, as directed A few days later when the car had dried out, I noticed the smell had improved, but was still present. I contacted Frank asking nicely if he would be able to come back and do a second round of cleaning, stating that I understood that this was just a particularly stubborn food spill and offered to pay him again for his time (I also left it open ended so he could name an appropriate price). This received no response. I followed up again, again to no response. I was turned off by this lapse in communication and went on to seek another company to help do further cleaning - which they did two more times, and with prompt and clear communication. Overall, I give this guy credit for doing a decent job the first time around, but all subsequent interactions pointed to a disregard for customer retention

Ronnie Hurado very perfessional and well mannered. Excellent service and Positive person for being…read moreso young!

Great service, car looked great!! Everyone was very friendly. Drop off process was seamless. Will…read moredefinitely be back!

This is an okay place to get your car washed if it is not new and is just your beater. You will get…read moreswirl marks and there is an increased possibility for scratches. My recommendation would be to go to a coin op car wash (nearby) or a touch less gas station wash (there are a couple in Pasadena, Monrovia, and El Monte) Again, do not bring your car here if you care about your paint. fair warning!!

We were in the AREA and wanted to get a drive thru type of CAR WASH so we went on YELP and MISTER…read moreCAR WASH appeared... FIRST OF ALL: I am not sure why there are so many negative reviews. YES the place here's busy and there's a long line. But they have 3 LANES!!! 3 LANES: 1 line is for non members and the other 2 lines are for members. QUALITY: The organization of the line got better in my opinion... TIME OF ARRIVAL: Sunday afternoon. We were car number 6 in line. I was pretty happy about that. Then, I saw a nice and hardworking lady carrying a tablet and going to ASI the cars in line. It felt like the SAME organization system used at IN 'N OUT BURGER! That was pretty cool!!! It made the line go a bit faster. We waited for about 20 minutes... VALUE: It's pretty pricey $16 for a base wash. But, I like the machine and it really CLEANS well in my opinion for a small SUV. However, I do see a lot of BIG TRUCKS in line so I think I can only speak for mid size and compact cars... Once you get to the front there's another hardworking MISTER that tells you which car you WILL go after... However, there were no empty shots for DRYING or VACUUMING :( wah wah wah... (sad cello music)... VERY ORGANIZED MISTER CAR WASH!!!!!!

I have to say, I'm extremely impressed with Fast Five Express Car Wash. The level of customer…read moreservice here is on a whole different level. First off, a huge thank you to Brandon -- an incredible manager who truly sets the tone. Because of you, I'm 100% a long-term customer. I also want to recognize Fiona and Noah -- you both go above and beyond every single time I come in. It's rare to find a team that genuinely cares, but you guys make me feel like family. The fact that you know me by name and always find new ways to exceed my expectations really means a lot. This is what great customer service looks like. I hope corporate sees this because this team deserves recognition. Thank you again -- I'll definitely be a customer for the long run.

I just needed a quick car wash and didn't feel like driving all the Buena Park to my usual…read moretouch-less, automated car wash spot. The one closest to me wasn't open until 8 AM, and the other one was a self-service, so this was the closest one that fit my needs at the time. The cheapest (bronze) is $10, so I thought I would purchase the unlimited $19.99 a month to justify paying that much since where I usually go only charges $5-6. I had to repeat myself to the employee, and I'm pretty sure he heard wrong because I was charged $13 and still received just the basic service. So, I was of course disappointed. Also, he had to take my smartwatch since their tap-to-pay device can't leave their building...they should just have a kiosk where we can pay from our car like every other place to save money because that was lousy service. Towards the end of the tunnel, I noticed all this black grime built up on the walls...like do they ever get that cleaned? That can't be good to have. It makes me wish I had turned my A/C on because it smelled funky.

Its a good washer if you don't have bird poop it isn't strong against things that cling to your…read morecar. When i got home I checked my car saw scratches immediately after going here, good cheap pricing but definitely not worth getting scratches and leaving bird poop

Way overpriced for the quality. The vacuums barely worked, and they don't even offer an interior…read morewipe or towels even with the most expensive package. Not worth it.

I mentioned that last time, they suggested a brake fluid change on my next oil change. They said…read morethey will check my file. I love that they keep my car on file. I also get text messages about getting my next oil change too. They quote you for the service(s) and will require your signature to sign off before commencing. I think the time it takes to get your car serviced here is pretty quick. I drove up and was quickly assisted. They are correct in saying "no appointment necessary" and there is usually one free spot available each time I have come here for my oil change.

Quick and easy. I will say the prices have gone up…read moretremendously, but I still keep coming back because they are pretty nice, you also get a free car wash? I would come here again, but dang, give me a discount for being loyal.

Usually my go*to carwash, today 7/22 I chose this location drove all the down from Monterey Park to…read morehave Xpress Car*Wash drive*thru being Shut down Iunno for how long but their Vacuum works so I made the best of my trip & vacuumed my car instead. Itiswhatitis

My car does not take as many showers as I do, but when she does, I make sure she gets a good scrub!…read more My car gets insanely dirty sometimes. I have been these express car washes and it's not totally clean and you feel like you have to turn around and go for a second round, you know what I mean? Safe to say, Xpress car wash does not make me feel like I'm heading on an edge! The payment process is easy, you just slide your shiny little card in and it'll give you the green light to go! As you drive in, I've notice that the drop down scrubbers really gave my car a good scrub! Soap and bubbles all over my car, just went she needs it most, mind you this is all from the bronze option! At the end of the wash, the dryers were BLOWs! Just what she needed to dry off, just like how I blow dry my hair after my shower haha. I love how you can to vacuum your car interior after, which was the cherry on top. It's the full package deal, all you have to do is drive in and do a little car spring cleaning. Thanks Xpress!

I come here to get all the work done on my vehicle. Service is always great. And prices are very…read morecompetitive. I trust Peter and his team do do all the maintenance on my vehicle. They are honest and won't suggest service you don't need.

Although I wasn't able to get my car fixed here, the owner did reach out to me personally to…read moreapologize and I was offered a solution I am satisfied with. As I said in my previous review, they ARE very kind people and I do think they are trustworthy. They definitely try their best to fix issues, just couldn't figure out what was causing the issue with my engine! respect to them

Very disappointed with how this car wash has gone down. I paid 40.00 for a wash. They were…read moresupposed to armor all the inside of my car. They wiped down the inside but missed so much. It seems like prices have gone up and service has gone down. Seriously doubt I return. Definitely would not recommend

I came today and asked for Diamond wash. $59.99)The guy suggested to get Hand Wax for a total of…read more$100. He was kind of pushy. I refused at first and after he asked me twice I said okay. Unfortunately, I got ripped off. My car didn't look like it was waxed. Hand wax usually takes about 1 hour or so. My car was finished in half an hour. I tried calling them today but nobody answered. A little piece of advice...Don't waste your money here. Go somewhere else. I wish yelp has an option of no stars!!

I have been coming to this car wash for a long time…read more I always had great experience with it. The full wash or the outside wash. The employees always provided great service. The detail that they put it into the wash was great. I will definitely come back.

Been coming here for years. It's a hit or a miss but most of the time you'll receive a decent…read moreservice. My most recent visit was afternoon on July 10th. The person working the front desk seemed like she was absolutely miserable and did not want to be working. Asked her for cash back so I can leave a tip for the workers washing the cars which I always do. After paying I noticed she didn't charge me for the cash back and when i asked why she didn't charge it she blamed it on me and said "you never confirmed you wanted it." When I specifically told her "that's fine, go ahead and charge it" She then proceeds to give the following customers in line major attitude. If you are working a customer service job but hate the job itself you should seriously find other employment. Don't make supporting customers pay for you being miserable. First time seeing this cashier here so maybe she's new? Regardless this is a decent spot to get your car washed they do really good jobs on leather treatments and they are fast all around.