I had such a great buying experience at Audi Elk Grove and wanted to share! I was not the easiest…read moreclient because I was indecisive, and I hate to feel like I'm wasting anyone's time. My husband initially stopped by on his way to work to check out a car we saw online, since my Q5 was totaled last year and I'm finally ready to buy again. Unfortunately, the car had sold the day before, but John (salesperson) was super helpful. He took my husband's info, followed up, and sent over a few comparable listings. One of them caught my eye right away because I loved the interior color. We came in to check it out, and although it was John's day off, Chris stepped in to help us. I forewarned him that my husbands more into the car than I am, I'm not set on it. I looked at both the Q5 and SQ5 but realized they were a bit too small now that we have a newborn and need space for an additional car seat. Chris showed us the Q7 we originally came in to look at, test drove it, but I wasn't quite ready to make a decision yet. We spent the whole day shopping around, and when we came back around 6pm, Chris welcomed us back with so much patience. He showed us the car again, offered another test drive, and never once made me feel pressured. I ended up going with the Q7...and I'm SO happy I did! I went to look at the bmw X3 and other mini SUV's and I kept thinking of this one. I really want to highlight how amazing both John and Chris were. John stayed involved behind the scenes, helping my husband over the phone to make sure everything ran smoothly. Chris gave me the full car buying experience (which I told him I usually leave to my husband!), explained everything clearly, including the engine for life policy, and truly made me feel comfortable every step of the way. What stood out the most was his honesty because he even said he didn't want to sell me a car I wasn't sure about. That meant a lot. I needed that time to step away and compare options, and when I came back, I knew it was the right choice. To top it all off, Chris had the car fully detailed, stayed past closing, and even put a bow on it for photos. Such a thoughtful touch! Overall, this was such a smooth and positive experience. If you're in the market for an Audi, I highly recommend asking for Chris or John here at Elk Grove Audi and you'll be in great hands!

I am extremely frustrated with my experience. I purchased my vehicle back in September and, months…read morelater, I still have not received my license plates. This is completely unacceptable. I have called multiple times and have repeatedly been told that a manager would return my call, yet I have not received a single follow-up. The lack of communication and accountability is very disappointing, especially for a brand like Audi that is supposed to provide a high level of customer service. At this point, I feel ignored and let down. This situation should have been resolved long ago, and I expect immediate attention to this matter. I would not recommend this dealership based on my experience.

My husband has purchased two cars from Mostar Motors, and both have been affordable, reliable, and…read morein great condition. What really stands out is that the owners truly care about the quality of the vehicles they sell. They make sure each car is fairly priced based on its condition, so you know you're getting good value for your money. Because of our positive experience, I've confidently referred many friends and family members to Mostar Motors. Honest service, quality used cars, and people who genuinely care about their customers are hard to find these days. I highly recommend Mostar Motors to anyone looking for a dependable used car at a fair price!

I definitely recommend Mostar Motors! I'm searching for a used, electric car for my son and Mostar…read moreMotors was one of the stops. The owners I believe answered all my questions and weren't pushy to purchase when I said I was just looking for now. Definitely a stop over if you're in the market to purchase a great car!

The sales rep Chris Gabriel and manager Jesus are phenomenal. Enterprise was a referral from my…read moreSchoolsFirst FCU as a partner. Going into this I was looking to purchase a used Tesla. Ended up finding a 2025 Model 3 RWD at under 23,000 miles. Well taken care of by the previous owner. Absolutely appreciate how transparent and seamless the process was. If I ever decide to invest in a future vehicle, it will be through Enterprise! Hopefully Chris and Jesus are still there. If you are someone who banks with a credit union like SchoolsFirst, you can trust this family owned company that only accepts the top 8% of vehicles. Very happy about my purchase!

Enterprise aka Elk Grove Corolla Glow-Up Rainy Presidents'…read moreDay, no plans, and then Bill called us and instantly made everything flow like a the rivers in the Delta that surround this city. NOT ONLY is he's tall, he's a vibe, and a car sales expert. Jose who helped with the final paperwork was also professional, kind, and lowkey an amazing photographer. The picture he took of me and my new 24 Toyota Corollie (Leslie) deserves an instagram photo credit. The service here surpasses any help I've gotten at CarMax or the Kia dealership due to their commitment to honesty and transparency when finding your dream car! Bill didn't just sell me a car, he sold me confidence on four wheels. I am forever thankful for my experience here on a rainy Presidents' Day.

I purchased a Honda for my mom several years ago. I saw the listing posted on Craiglist. They went…read moreabove and beyond with their great customer service, and their prices are very reasonable. They were flexible with my mom. Thanks again! (:

Bought a car here in December, Ryan helped me out. Very helpful guy, went above and beyond for me…read more Just came back last week for a minor repair and was able to get me in and out by the end of the way. Although I'm not a car guy, they explained thoroughly what was going on unlike other shops. Highly recommend!

Everything went well from the first interaction to the approval of my vehicle to the keys hitting…read moremy hands!! Very down to earth fellas To work with very honest and straightforward.. it gets no better then that

Absolutely outstanding customer service. Ruben came in on his day off to help me with a vehicle…read morepurchase. He made The process easy and stress free. A thousand thanks to everyone at Alpha Motorsports!

Great experience for my daughter buying her first car. Since we were paying cash, it went smoothly…read more Thanks, Pedro.

bought a nice Toyota Tacoma 4x4 sport on October 2nd 2025 from Pedro the salesman. Very happy with…read moremy truck, the service however is absolutely horrible. After dropping a $200 deposit to hold the truck was on my way to test drive it and Pedro didnt answer my calls for a while (I live two hours away from rancho cordova) after I was over halfway there he answered...anyway the truck checked out. It exceeeded my expectations. So I'm signing paperwork to purchase the truck. I have some of my down payment cash and some on my debit. Pedro says I can pay whatever and get the rest to him in a few weeks (sounds good right?) I also purchased the extended warranty. Anyway Pesro cant tell me much about the truck except for the carfax report. Theres was a lower front bumper lip and license plate in the truck bed, he said the lip didnt belong to the truck and tossed it to the side. I found out the lip does belong to my truck. I told Pedro I can stop by and pick it up since ill be up that way. He told me they are open 7 days a week til 7pm, I show up on a saturday I believe. Nobody at Goldent State Auto (even though I called multiple times and pedro assured me somebody will be there) then Pedro apologizes and he will make it up to me with a tank of gas and gift cards said he will mail it. He STILL TO THIS DAY has not said anything to me about the lip when I can pick it up or when he will mail it, he also has not said another word about gift cards or the tank of gas he promised me for all the wasted time and trips. The I take it to get an oil change and dealership informs me it needs a new steering rack. No problem I have the extended warranty, I schedule the repair...dealership calls me and says the extended warranty will not cover my repair becuase the policy is not active. I call pedro. Nobody asnwers, ever. He said his boss will start the policy when they recieve the final payment. (Which was not part of the deal) he told me to pay $1,000 in a few weeks, if he would have told me this upon signing I would have just paid the whole down payment, I had the impression he was trying to help me out and save some Money for the time being. This is not his intentions. Keep in mind this is the first week I had the truck. I took it to the car wash and the pressure washer blew a cover upn clean off literally not even a week after I bought it. Then the check engine came on and I informed Pedro, once again he didnt reply and still hasn't replied regarding the check engine light. Only time Pedro tried to get ahold of me was to collect the final payment and he straight blew up my phone non stop while at was at work then told me he was "conerned for my well bing and thought something might have happened to me" when all he wanted was money then proceeded to tell me "to do the right thing" and then threaten to "make the final payment or his boss will send me to collections" keep in my mind I never met or talked to his boss, not even when I called the dealership multiple times, multuple days, ever not once. But Pedro thinks when he mentions his boss im supposed to care. I believe Pedro thinks he is helping me by selling me this truck when infact the truck sold itself. Pedro was not a help at all. Infact, its but nothing but non stop incoveniences. Now I will say they do have some nice vehicles. They know what sales. But keep in mind they are "USED CAR SALESMAN" they are not completely honest or straight forward about anything and they do lie. The thing is they had the exact truck I had been looking for with low miles so I was sold, it wasnt pedro the persuaded me to make the purchase, im confident I know more about vehicles than Pedro. I do not recommend this dealership unless you absolutely have to have a vehicle you see. Everytime I text this guy no reply or when I call no answer. Trash customer service. Be cautious with this place.

I visited Elk Grove Chevrolet on July 13, 2026, for an oil change and to diagnose a recurring…read more"Shift to Park" issue on my 2017 Chevrolet Volt with about 119,000 miles. This is a widely reported problem across several GM models. I was concerned it might be contributing to my battery repeatedly dying, since I had recently replaced the battery only for it to die again shortly afterward. My mother also recently had the same issue repaired on her newer Chevrolet Blazer. The dealership also diagnosed a failing EGR valve after the check-engine light came on. Thankfully, that repair was covered under California's TZEV emissions warranty. The Shift to Park repair was not. I was told Chevrolet requires replacement of the entire shifter assembly at a cost of about $500, even though the failed component may be only a small, inexpensive switch. I asked about warranties or customer-assistance options and was told there were none. I contacted GM Customer Care myself and explained the situation, my loyalty to the brand, and the financial difficulty of paying for the repair as a full-time college student. My late father worked as a Chevrolet service advisor for nearly 30 years, and my family has always owned GM vehicles. GM declined to help and told me any assistance would need to come from the dealership. My advisor then said the dealership could not help either, other than financing. Since I need a reliable car, I reluctantly authorized the repair. Because I had expected only an oil change, I planned to wait. Once I was told the repairs would take all day, transportation became an issue. The dealership normally provides Lyft or Uber rides only within 10 miles, and I live more than 20 miles away. After several hours and limited communication, they provided a rental. I appreciated that, and it was the best part of the experience. By 4:50 p.m., I still had no update, even though I was told the car should be finished that day and my advisor knew I lived more than 30 minutes away. I called and reached her. She said the technicians were finishing up and that she had about 20 minutes of paperwork left. I reminded her I still had to drive through rush-hour traffic and refill the rental. She said that was fine and that she would see me soon. When I arrived, my advisor was gone. Her office door was open, but she never returned. While waiting, I noticed customer paperwork containing personal information sitting openly on the desk in an unlocked office accessible directly from outside. That was concerning. The cashier had not been told I was coming, had no notes, and had to search for my paperwork. She could not explain the repairs but could collect my payment. I returned the rental, signed several documents, and left without ever speaking to my advisor again. There was no call, no handoff, and no explanation of the work performed. When I got to my car, I found a wadded-up plastic seat cover on the seat and a greasy paper floor mat still inside. I had to remove them myself and was left with greasy hands for the drive home. I also noticed the oil-change reminder sticker had a date several months in the past and a 3,000-mile interval. This is a Chevrolet Volt, not a conventional gasoline-only vehicle. Most of my driving is on battery power, and the oil-life monitor accounts for actual engine use. Between the incorrect date and mileage interval, I was left wondering whether the dealership understands its own vehicles. This was not my first poor experience here. During my previous oil change, I also raised the Shift to Park issue and was dismissively told that if they could not reproduce it, there was nothing they could do. I waited several days before writing this to make sure I was not reacting only out of anger. I am still extremely disappointed. My experience felt entirely transactional. Customer loyalty, communication, and basic attention to detail did not seem to matter. I will not be returning to this dealership, and after this experience, I do not plan to purchase another GM vehicle.

I came in to look at a car and Diane helped me along with Fred. So I trying to decide which car to…read moreget. Then my daughter came and she help me. So she bought a car and so did I. That is the easy part. Asking for prices and waiting for approval takes some time. Now by now I have been there awhile and it is getting dark. My grandson comes to assist us both. Now we are waiting for the finance guy his name is Jason. I want you to remember that name. Jason didn't know how to work the system to sign the paper work. He had a nasty attitude with us. Like he was better than, he kinda snap a couple of times. He had us signed the same paperwork three times! Wait what is going on, now you saying the system is down and it is not you! Right you are an idiot! So I asked Fred why is this taking so long? Jason doesn't seem to know how to work this computer- it is taking forever and we have signed the same paperwork three times. Now the lady in the office has done her part and bought more paperwork for us to sign- she hand it to Jason and threw it on the floor! We didn't know what was happening, well he was mad that he couldn't sell us extended warranty and how whole attitude change! Ohhh I am not done yet, I asked the lady in the other office could she helps us/ she politely came out to help us. He had been over there a couple times asked her for help. So I asked Jason could she please finish up our paperwork so we can go my son-in-law has been there for over an hour and have been waiting a very, very long time and it still wasn't done. He gets snippy with me jumps up get in my daughter's face and I step in front of him and he's yelling at us like he don't lost his mind! He steps forward and I step in front and the yelling gets loud! Fred witness it all, Diane come over like what happened. This dude, Jason grabs his stuff - say a few cuss words and stomped out like a child absolutely an idiot. In all of my years I've never been yelled at & screamed at while buying something that I'm paying my money for at a dealership. Nevertheless, the lady from the other office finished us up quickly and we were able to leave around midnight I am definitely going to call the manager and talk with him. We have our new cars and onward with our lives. Just beware you will be there a very long time dealing with him. I want to give five stars, but dude stopped that.

I had a great experience purchasing a car from Jason at RN Auto Sales. My wife and I traveled from…read morethe Bay Area to look at a car on their lot for our son. It was exactly as advertised. The car was clean and detailed. After taking it for a test drive, we decided to buy it. Jason and his wife made the entire process easy. There was no pressure to purchase additional service or extended warranties. Jason even purchased the car my son was replacing because the motor had blown at a fair price, and had it towed back to Sacramento at no cost. I would recommend RN Auto Sales to anyone!

I'd like to thank Jason for helping me out with my purchase nothing but class and respect was very…read morecomfortable with the whole situation down to financing glad I stopped in to take a look, drove a few vehicles even drove the truck that I bought twice just to doublecheck how I felt about it I appreciate it. Thank you very much. Jason. Great place to buy a vehicle. Nothing but class and respect thanks again.