A M Lee Jeweler

Their customer service is the best! I love that this is a…read morefamily owned jewelry store, that has great customer service a great selection of rings necklaces and earrings. The store is clean and inviting. I worked with Jordan.

I stopped in to see if someone could check my ring. It seemed like a stone had shifted because the…read morerefraction was different. A woman cleaned it and said there was some crud stuck in there but nothing was loose or looked like it needed attention. She wouldn't let me pay her anything for the cleaning or her time. I wasn't looking for something for nothing but it totally made my day. Excellent neighborhood customer service!

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Fuenfer Jewelers

4.8(44 reviews)

7.3 mi

Some places sell jewelry. Fuenfer Jewelers handles the things you can't replace…read more I brought in my father's ring to be resized. I thought it would be straightforward. When I picked it up, I cried. The team didn't just do the work, they treated it like it mattered, because they understood that it did. That's not something you can fake, and it's not something every jeweler knows how to do. They also helped me pick out a wedding band, which somehow felt less like shopping and more like sitting with people who genuinely wanted me to find the right one. No pressure, no pushing, just honest expertise. And when I needed a watch appraised, Brett Fuenfer took the time to walk me through everything. His knowledge is the kind you only get from someone who deeply loves the craft, and the care he brings shows in every interaction. To Brett and the entire Fuenfer team, thank you. You turned three separate visits into moments I won't forget.

Changed my watch battery while I waited. Friendly service. Price was very reasonable. I will be…read moreback.

This was my ring before I brought it in. It was scuffed and bent out of shape.

After I brought it in, it was better than new and resized perfectly.

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Father's Ring Resized To Me

Jacqueline's of Northbrook

4.1(10 reviews)

2.6 mi

After spending thousands(14K) of dollars here and being a loyal customer , I asked Jackie to fix a…read moregold bracelet of mine. She fixed the busted clasp and charged me $75 for which I was fine with. I picked the bracelet up and the next day the bracelet broke falling off me and I could not find it. I came back to the store and she told me that it was not her fault since the bracelet could had broken in another place. I send fine could you just at least refund the $75 I was not asking her to even replace the bracelet and she said no and got very nasty with me. I will NEVER go back there. I also live in the city and since she would not return my calls I had to drive out there to talk to her. She is a horrible business person and I will never but anything from her again.

I wore my watch with a dead battery for week hoping I would be able to get it fixed when I passed…read moreby a reputable jewelry shopping. Unfortunately, there's not much time for shopping in my life, although I did happen to make a stop at my beloved dollar store* to gather some goodies before hopping on a flight to Florida. And that's where I noticed Jacquelie's of Northbrook. Hooray- a jewelry store! My first instinct was to check the Yelp reviews...duh. When I noticed they didn't have any I was a bit worried about leaving my nicest watch there, but figured it was worth stopping in. As soon as I walked in I received lots of attention even when they realized I was there JUST for a watch battery. I was still a bit worried about leaving my watch there, but decided it was probably OK since a) they mentioned they'd been in business 35 years b) had a lovely selection of jewelry & c) the rent next to sunset foods has to be somewhat high so they must do A-OK selling jewelry They gave me a receipt (complete with a pic of my watch) and told me they'd be in touch in about a week. They did mention there could be a slight delay due to the holidays. When I didn't hear from them for a week I called them myself and got VM. Jacqueline herself returned my call and let me know they were taking vacation for the holidays. As soon as they opened their doors after the holidays I got a call that my watch was ready. I picked it up the very next day and it was ticking away! Hopefully the next time I stop in here is for a bit of jewelry shopping. They have a nice selection at different price points. And I also recommend if you need a new watch battery! * http://www.yelp.com/biz/dollar-tree-northbrook?hrid=mqNRZf8v4YDMXyqw3Kvr6w

Jacqueline's of Highland Park store.

Engagement rings and wedding bands.

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Gold hoop diamond earrings

Franz Jewelers

3.7(19 reviews)

1.1 mi

Knowledgeable and trustworthy jewelers that have been in business forever. I always bring in my…read morejewelry repairs there. The pieces always look fabulous!

Amazing service!! Always super helpful and very reasonable prices! Staff is very friendly and…read moreaccommodating. My go to for any jewelry needs

Cute puppy dog earrings!! 20% of sale goes to shelter!!!!!!

Something special inside!

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Mickey likes me new earrings!

Shelle Jewelers

4.4(37 reviews)

2.6 mi

I loved Shelle Jewelers, Manny was like family. I trusted everyone. I had my eye on a Bertolucci…read morewatch & it was expensive, just under $2k. I offered to trade some of my estate watches towards the purchase & Manny offered to take a look. I traded a men's vintage *Tag Heuer* and a *Vintage Tiffany Rolex* Sub Mariner. I added some cash into the deal. I collected vintage from estate sales inexpensively, but was totally naive as to their value. The Rolex alone had value perhaps twice the Bertolucci. It must've been clear to jewelers. I see the rate Tiffany Rolex seeking for stunning prices. I was and am still stunned Manny would take advantage of me and the family. He literally stole from me in that exchange. The Bertolucci isn't worth $1k today. When Shelle jewelers is mentioned, this story is told. Shame on Manny & son.

Aside from a few repairs, I have had Shelle Jewelers custom make two pieces for me; I couldn't have…read morebeen happier. Exemplary work. The craftsmanship was excellent. I had worked with Abra and she made two of my visions come to fruition. Love this store.

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Razny

4.0(79 reviews)

3.9 mi

Here is the revised Yelp version with the company and watch brand names removed:…read more **No to Jules -- YES!!!! to Alexa and Rachel.** Alexa and Rachel are wonderful representatives of this jeweler: helpful, sincere, professional, and welcoming. My experience with Jules was the opposite. That is my opinion. Accept it or disregard it. I will buy here in the future **BECAUSE of Alexa and Rachel, DESPITE my interactions with Jules.** I visited the Highland Park location to have four luxury watches sized, timed, function-tested, and assessed for possible service. The store is an authorized dealer for two of the brands. I clearly explained that the watches had been purchased through reputable secondary-market sources and that I was **not** requesting formal authentication or a certificate. I simply wanted an experienced professional to examine them and tell me whether anything appeared obviously wrong. The first person I spoke with understood the distinction. She appropriately explained that official authentication would require sending the watches through service, but said they could size them, time them, and give them a general examination. When I called again to confirm that the appropriate staff would be available, Jules repeatedly interrupted me and sternly emphasized that they would not tell me the watches were "authentic." I was not asking them to do that. When I arrived, Rachel greeted me and listened to what I was requesting. Jules then called out from across the counter that she had **"ALREADY EXPLAINED WHAT THEY WOULD DO--SIZE AND TIME!"** That was unnecessary, unprofessional, and embarrassing. Rachel took over and handled the situation appropriately. Alexa later assisted with the sizing. Both clearly reiterated that the store could not certify authenticity, which I completely understood, but they also gave the watches a professional look and said they did not see anything that immediately caused concern. That is all I had requested. Spotting something obviously wrong is not the same as formally certifying authenticity. Asking for one is not demanding the other. If an authorized luxury-watch dealer cannot recognize an obvious concern while handling and sizing a watch, then both the dealer and the customer have a larger problem. A relationship with a jeweler **IS A RELATIONSHIP.** It is built, cultivated, and curated over time. Every interaction either strengthens that relationship or erodes it. Luxury retailers should remember that they do not know what a customer may purchase, trade, service, or recommend in the future. The long view matters more than proving who is "right" or who is in charge. I sincerely hope this feedback is shared with Jules constructively. This is not written merely to embarrass or criticize her. If management believes my perspective has value, I hope she is given the opportunity to hear it, reflect on it, and learn from it. Everyone can have a poor interaction or an off day. What matters is what someone does with the feedback. Alexa and Rachel understood the distinction and represented the store exceptionally well. They are the reason I would return.

Hope you don't get Donna. Zero customer service skills. Knowing it takes forever to get a Rolex did…read morenot expect to get one of course. Was asking her if she can create a profile for me, simply said it's going to take 2 years. I took that as don't even waste your time and walked out.

BREITLING NAVITIMER B01 CHRONOGRAPH 46

My new watch!

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Rolex: The platinum Day-Date 40 featuring an ice-blue dial with faceted Roman numerals, fluted bezel, and fitted with the President bracelet

Mia's Fine Jewelry

4.8(34 reviews)

1.8 mi

Working with Mia was fantastic! She spent time with my fiancee and I to get to know us and learn…read moreexactly what we wanted, including making excellent thoughtful recommendations that we appreciated and used. The final product was incredible, my now-wife still talks about seeing the engagement ring for the first time and being blown away. I plan to use Mia for all of my future jewelry gifts as she is truly a neighborhood business with top-notch knowledge and products.

Mia was wonderful to work with from day one. She is very friendly and knowledgeable & helped my…read morefiance and I design the most perfect, dream ring of mine! She went above & beyond to help us & created a ring better then I could have ever imagined! We will definitely be back for any future jewelry needs & would recommend her to everyone!

GABRIEL New York engaging engagement rings now at Mia's Fine Jewelry!

Fope Italy, Fantastic Flexible Bracelets! Designed in Rose, White or Yellow gold. Ideal for wrists that do not like "tight" fits!

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Wonderful Verragio engagement ring designs are waiting for you!

Daniel's Jewelry

4.0(45 reviews)

4.7 mi

Family-owned & operated

50 years in business

After getting our appraisals and getting our jewelry back, the watch they appraised and cleaned was…read morerunning very slow. It was not that way when I dropped it off for appraisal. We paid $50 extra to have the watch cleaned, so assumed they were cleaning the entire watch. When I called to ask if they could take a look at and fix the watch, they told me to bring it in and they would quote me for the fix. I pushed back and they said this happens sometimes - a watch will be cleaned and coincidentally will develop an unrelated problem. That's when I asked if something could have happened when they cleaned the watch. I was told they only cleaned the band and not the watch itself. This was not what was explained when I agreed to the cleaning. Simply stated, they asked if I wanted the watched cleaned for another $50. I think they probably meant the band but that wasn't how it was proposed to me. The quote was $275 to fix it, I find it is very odd that you drop off a perfectly working watch for appraisal and the timing mechanism develops a problem while just sitting there. I don't understanding but will give Daniel's the benefit of the doubt and agree it must have just been bad timing. I'm still happy with Daniel's Jewelry overall but have to knock off one star for the confusion around the appraisal followed by the repair.

I had some small repairs (twice). Despite how minor, Valery and her crew treated me like family…read more They solved my problems at a very low price. They are now are permanent jewelry store. Rick Halpert

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Glenview Jewelers

4.7(30 reviews)

3.5 mi

My employer gave me a gift card to Glenview Jewelers. I found a chain to replace my delicate gold…read morechain that I'm always repairing, as well as some silver earrings. Also, I brought in a watch for battery replacement. They were going to hold my watch for the owner, Lisa, to replace the battery but luckily, she came in while I was still there and quickly made the repair. Also, I sold them my broken gold chain. So I still came out ahead. The owner and her staff were very nice, the jewelry cases have some gorgeous pieces, and I think it says a lot about a person if they have their dog at their establishment.

I'm tough to surprise with gifts because I usually have an idea of exactly what I want. I must have…read morementioned when getting ready one day that I could use more casual bracelets and my husband took that has a hint (even though it wasn't intentional) to get me one for my bday. He found Glenview Jewelers (thanks Yelp) and purchased a lovely bracelet that can be worn and all times- day and night. When I first tried it on it was huge so I went back to the jeweler to get it fitted. The very sweet woman who was in the store seemed excited to meet me after mentioning she had helped my husband pick out the bracelet. They said it would take about a week to fix and would call me when it was ready. I did a little browsing of my own while in there and they have such beautiful jewelry that I can imagine it was difficult to choose one thing. When my bracelet was ready I went to pick it up twice and both times the store was closed, even though it was during their typical opening hours. It was a little annoying since it's at least a 20 minute drive to my house. I stopped by a third time when in the area and the third time was the charm because it was ready for me. It fit perfectly and I've enjoyed wearing it ever since!

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Burdeen's Jewelry

4.6(131 reviews)

7.0 mi

I visited the Buffalo Grove location and met with Kevin after seeing an Omega on the Chrono 24…read morewebsite. I ended up purchasing the watch. I would definitely shop there again!! I highly recommend Burdeen's Jewelry and Kevin provided excellent customer service!

When looking for luxury watches, Burdeen's in Buffalo Grove is the destination. My fiancé and I…read moreworked with Evan on purchasing a Grand Seiko watch for our wedding. Burdeen's is the sole authorized dealer in Chicagoland for Grand Seiko watches so we knew this was the place to buy. They have a large display in store to try on many of the watches in stock. Evan was knowledgeable about the craftsmanship that goes into the watches, the backstories of inspiration for each, the mechanical differences, elaborated on the brand's warranty, gave suggestions on how we could best purchase the watch, and handled procuring it in a timely fashion. He was easy to work with, very personable, and made our whole experience great! We cannot wait to work with him in the future as we build a collection!

Fixed clasp

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Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Woo T.

0

1

0

13 years ago

This establishment goes above and beyond in the trust department. Finding a place in the jewelry business that is %100 completely honest is rare based on my experience. You find just that here. Honest, friendly and sincere service. I have purchased multiple items from AM Lee and have recommended ALL of my family members and friends to them. None of us has ever been disappointed and their commitment to quality never wavers. Simply put: 5 stars across the board. read more

Donald Y.

0

1

0

14 years ago

While very knowledgeable, I find their customer service below average. I was in the the store as a rookie, and I almost felt I needed to apologize for my lack of knowledge in buying a diamond. I felt talked down upon for a while. The key for a new customer is to make them feel warm and wanted (while educating them politely); I felt the exact opposite and I will not be going back to them at all. read more

A M Lee Jeweler - jewelry - Updated September 2026

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Working with Mia was fantastic! She spent time with my fiancee and I to get to know us and learn…read moreexactly what we wanted, including making excellent thoughtful recommendations that we appreciated and used. The final product was incredible, my now-wife still talks about seeing the engagement ring for the first time and being blown away. I plan to use Mia for all of my future jewelry gifts as she is truly a neighborhood business with top-notch knowledge and products.

Mia was wonderful to work with from day one. She is very friendly and knowledgeable & helped my…read morefiance and I design the most perfect, dream ring of mine! She went above & beyond to help us & created a ring better then I could have ever imagined! We will definitely be back for any future jewelry needs & would recommend her to everyone!

Raphael Jewelers

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Fuenfer Jewelers

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Some places sell jewelry. Fuenfer Jewelers handles the things you can't replace…read more I brought in my father's ring to be resized. I thought it would be straightforward. When I picked it up, I cried. The team didn't just do the work, they treated it like it mattered, because they understood that it did. That's not something you can fake, and it's not something every jeweler knows how to do. They also helped me pick out a wedding band, which somehow felt less like shopping and more like sitting with people who genuinely wanted me to find the right one. No pressure, no pushing, just honest expertise. And when I needed a watch appraised, Brett Fuenfer took the time to walk me through everything. His knowledge is the kind you only get from someone who deeply loves the craft, and the care he brings shows in every interaction. To Brett and the entire Fuenfer team, thank you. You turned three separate visits into moments I won't forget.

Changed my watch battery while I waited. Friendly service. Price was very reasonable. I will be…read moreback.

Katy Boldt Jewelry Design

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This jeweler came recommended to me as I needed to have my rings sized…read more I did bring them in and spoke with a woman there who told me it would take 7-10 days. I brought them in on Wed 8/17. She told me that they would be $50 per band, and I was very specific I wanted them before I left town over Labor Day weekend. She said no problem and she would call me when they were ready for pick up. On Friday 8/26 I called the shop after not hearing from anyone to ask if they might be ready? She left me a voicemail saying they are backed up and that it was now $75 a band. I will say the the woman I worked was professional and nice when I first went there. However, no call was made to let me know that they were even behind. To me that would've nice to know. As apparently the sizing is not done on sight. I'm disappointed as I feel they over promised and undelivered. What was communicated at the time turned out not to be. And when the owner called me to let me know my rings were back at the shop on Sat for pick up. She never apologized or tried to even save the sale. So I was disappointed all the way around. I think it's clear this store strengths centers around original designs but for the service I was looking for it fell short. As a former sales person, it's all about the service. And for this experience is was lacking.

Was a small store with beautiful jewelry all hand made and exquisite .bought earrings and they are…read more Georges

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