This is 2nd time I asked him to install the dash cam. He always has very quick response and…read moreschedule for the installation. We had an issue with the camera after a few days he worked on our van and I asked him how I can fix it. Then he called me up immediately and came to our house to troubleshoot. ( His installation was perfect and I just messed the wire...) His work was awesome. We will definitely ask him next time again!

Benson came to my house a little before 8am to install a backup camera on my stock screen (2013…read moreCorolla). Whole thing took about 2 hours and the camera works perfectly. Clear image, kicks in right when I shift into reverse. $470 all in, which felt fair for the camera plus install. Super nice guy and having him come to me instead of sitting around a shop was a huge plus. Would definitely use him again!

Solid, quick, and knowledgeable professionals. Highly…read morepleased. I appreciate business's that cater to the customer and don't try to up-sell unnecessary merchandise.

Not sure what happened to my review so I'm doing it again…read more Went there today to install a reverse camera that came with our CarTablet. Q and his team were so accommodating and friendly. They had to extend one of the wires because it was short. They just have excellent customer service. I will recommend them to my friends and will be back in the future. Highly recommend them. Aloha.

We been getting our car alarms bought and installed from these folks for years. Located across the…read morestreet from taco bell in pearl city in a two story building. There is alot of parking on their lot and it does fill up. Inside the store is packed with all kinds of stereo and car audio and alarm merchandise The staff is pretty cool and straight forward. I would guess (have been out of the stereo world along time) their pricing is decent and affordable judging by the foot traffic and stuff they have packed inside. We have never had any issues with their installs or merchandise and if we did they seem to be the type of business that would handle it with integrity and purpose...

I wish I could give this place NEGATIVE STARS!!…read more I bought two $600 Rockford T1S1-12 subs here two months ago. When a crack appeared on the foam surround, I brought it back expecting help with a warranty claim. Before even looking at the sub, the owner muhammad, immediately dismissed me, claiming it must have been "hitting something." I explained there was more than enough clearance and invited him to take a look for himself. He walked outside, glanced at it for barely 5 seconds, and said, "Yeah, sorry, nothing we can do. Rockford has a different warranty than brands like Kicker. You could buy a new one though." Guess what? I reached out directly to Rockford Fosgate myself. Within 24 hours, Rockford inspected photos of the sub and fully approved the warranty replacement. Elite Audio couldn't even be bothered to do basic homework for a customer who already spent $1200 in their shop. They aren't interested in helping you after you walk out the door--just in selling you another unit. Take your money to a shop that actually backs what they sell, AVOID THIS PLACE AT ALL COSTS!

I went in kind of late on a Sunday, just before they were about to close. Somehow, my wife had lost…read moremy installation kit for her Ford edge. I had done most of the work already running wires, etc. attaching the radio, but I needed that kit and I also had trouble getting my rearview camera to work. Even though it was like 20 minutes before they were supposed to close, they jumped in and helped me out after I bought a new installation kit and antenna adapter. Great customer service thank you guys!

Great service! Fast installation! The owner was very friendly, talked me through any questions I…read morehad and even honored his original estimate when an extra part was needed that he didn't consider at first. I had an android head unit replaced with a shiny new Alpine unit, and I couldn't be happier with the entire experience. I will be back next month for new speakers! I went to 4 places before this and was happy I shopped around. My truck is boomin' now!

Awesome experience! I dropped by to see if they did dash cam installs and was told yes, hoping to…read moremake an appointment within the next week. Not only did they do installs, but they could squeeze me in after the next car. The job was professional, done in a timely manner, and at half the price of other quotes I have received. All in all, I am extremely happy with their work and would not hesitate to recommend them to anyone looking for quality installation of services at a fair price! If I need any more service done, I won't be going anywhere else!

Quick and easy stereo and camera install. Great communication and workmanship. Recommend.read more

They are now reopened in a new location!!!…read more 1334 Young Street in the plaza with the parking lot across the street from the interstate medical building on the young street side! Kent and the crew are awesome and got me fixed up in no time! Mahalo!!!

I just imported an Acty van from Japan and was looking for a solid alarm system. I stopped by…read moreSecurity & Sound Systems shortly after they opened, and Kent greeted me right as I parked. I told him what I needed, and we walked over to my van to take a look. I have a newer 3rd-gen Acty--maybe one of the first on the island--and Kent took his time inspecting the interior to understand how the locks and windows worked. He was incredibly thorough, checking every door and window carefully. I was a little concerned about drilling into the van or interior panels, but he explained how their alarm systems are installed and even brought out some parts to show me. That helped me decide where things could be mounted to keep everything as clean and minimal as possible. I also mentioned that when I first got the van, all the doors used to lock/unlock with the key, but they randomly stopped working. He said he could take a look at that too. Kent walked me through all the different alarm options and recommended the best one for my specific setup, especially considering the van is over 25 years old. I wanted something high-quality, and he got me set up with a 2-way alarm system and the mobile app add-on with GPS tracking. Someone had missed their appointment that morning, and he was able to get me in the same day! Not only did they install the alarm, but they also fixed my power door locks--now I can lock and unlock all my doors (including the trunk) with the remote. The install was super clean: no holes, no visible wires. 10 out of 10--highly recommend. Aside from his professional and knowledgeable work, Kent is just a genuinely nice guy and super easy to talk to. Thank you so much--I'm beyond happy with my alarm!

I brought my grandparents RAV for a new radio a while back. Had a good experience then. I had no…read moreissues with the install since, my family still uses it, and most important I have zero regrets getting it. Back to now, I bought a brand new truck so I had to give this place serious consideration. Emailed a few places but ended up back here. After talking with Ryan and thinking things over I went from planning on getting an amp, new front speakers and sub to installing the door speakers entirely, adding the amp with the option for a future sub install. I'm glad I went this route. The quality of sound I'm getting makes me debate if getting a sub is necessary. The wires are neatly ran and zip tied, I can appreciate this since I do a lot of network cabling and some low voltage work myself. The future subwoofer knob was mounted clean onto a vacant plate. It was not cheap and I have no buyers remorse. Great audio isn't cheap, and cheap audio isn't great.

Exceptional experience!! Great customer service!! I originally had my stereo put in at Best Buy…read more. worst mistake ever! When the stereo I originally had installed took a crap and it did so pretty much immediately after having it installed I decided I didn't want Best Buy touching my truck again.... I then brought it to mobile car audio. They rewired the whole truck stereo system because Best Buy put lighting wires in instead of wires for sound. The price for what they did I felt was reasonable especially for the service they provided. I will absolutely recommend them and return to them for any future stereo needs.

Jim and his team were fantastic. They programmed my existing system into their services without…read morepushing new equipment, and everything worked smoothly. When I later upgraded to new sensors, they came back to reprogram those quickly. They're professional, friendly, and clearly experienced. Onsite, they explained in detail how the screen sensors, hardwired system, and wireless components all work together, which gave me a solid understanding of the setup. Service has always been prompt and easy to schedule. Thus far we've had excellent service from Jim and the crew, and I highly recommend Security Alarm Shop.

I love Jim and his team at Security Alarm Shop. They are knowledgeable and super nice and easy to…read morework with. We have had four different companies service our business for the last 20 plus years. We had the clinic hardwired back when we first opened up, which was like the standard back then. I really love the low maintenance and reliability of a hard wired system. Several years ago I decided to switch companies to someone who could offer more interfaces with my cel phone. I selected Aloha Alarm because of all the great reviews on Yelp. They were great at first and reasonably priced. I like the Alarm.Com interface and was happy. Then the panel started saying that the cel phone interface would need to be upgraded. They said my panel would need to be replaced and quoted me over $2200 for the installation? Seriously we were customers for about 4 years and the new panel was about $400 on Amazon. Plus they wanted another 4 year contract. I then learned that the company was sold and the new mainland based company did not have as much Aloha. I was out of contract so I searched for an alarm company. To my surprise Security Alarm Shop had great reviews. We had used them for years for our pagers. (Yes I know it's old but still loved that thing). Anyway Jim gave me a great deal on the panel (I think it was free, but I can't remember). This was over a year ago and they have been great. They changed the panel and keypads. I had to change to the Honeywell Total Control app which I don't like as much as the Alarm.Com but that was because I wanted a Honeywell panel. I requested service to replace a couple of old glass break and motion sensors which were 20 years old. They charged me just the cost of the equipment and did the service for free. Plus my monthly service rate is really affordable. I really like these guys. I was contemplating using ring security and doing the install and monitoring myself but as this is a business I wanted more of an expert to service and maintain the system. I couldn't be happier. I plan to install ring camera ms to supplement but I know the base system is solid.

I paid $1,600 to a dealership to fix the multi-purpose camera. 5 days later, my car wouldn't start…read moreso had it jumped. When that happened, the diagnostic self-test mode appeared on the screen and wouldn't go away. I didn't know if that problem was related to the one I just got fixed so I took it back to the dealership. I was told it was a different problem and I'd have to pay another $1,300 to replace the radio. I was referred to Car Audio by the service writer (who has always been helpful) because they weren't able to hard set the screen stuck in the in-line diagnostic/self-test mode. The Car Audio guy looked at the screen and said he could take out the radio and see if it could be re-set. He quoted a reasonable amount for this diagnostic but told me if it couldn't be re-set, I'd probably have to change the radio. A second guy came to the car to see what was going on and assisted in troubleshooting the problem. Within 5 minutes, they resolved the issue! On top of that, the guy who was helping me (sorry, didn't get your name), said that I didn't need to pay. As a kupuna, I was very appreciative of this kind gesture, which is rare in today's business environment. I will be sure to refer others!

Unbelievable! Best service ever. Old fashioned charm. They do everything with heartread more

I'd trust this guy with my taxes, my car, and probably my will. A little much, sure, but it's rare…read moreyou walk into a shop and immediately feel like the goal isn't to sell you stuff, it's to make your car sound as good as it possibly can. I went in wanting new speakers on top of a sub. Bill talked me out of it. Said my base model speakers were good enough and that dropping another $500 to $2500 on new ones wouldn't make a real difference once the sub was in. A shop that talks you out of spending more money with them is a shop you trust with everything else they tell you. He backs it up with real knowledge too. Pulled up manuals, diagrams, walked me through the specs on my EV's system like it was second nature. I left knowing more about car audio than I ever expected to, and I walked out with a professionally installed subwoofer that sounds fcking incredible. Sherwin did a lot of the install work and was just as sharp. Careful, communicative, clearly takes pride in the work. At one point he found some moisture under my carpet completely unrelated to what he was working on, and instead of just closing it back up, he flagged it immediately with photos and video so I could get it looked at. I cannot believe how well this business is run. It's successful for a reason. If you're in Aiea and thinking about upgrading your sound, STOP LOOKING and go see Bill. Honest opinions, real expertise, and a car that sounds incredible.

Bill and his staff are very friendly, knowledgable, and efficient. From the moment I walked through…read morethe door, I was greeted with a friendly face and they were more than willing to help make a detailed plan for how I wanted to improve my audio system. I felt that they were extremely fair and honest when it came down to choosing components and helped put together something that was in my price range and never tried to upsell me or push me into something I wasn't comfortable in. Getting a work estimate was an incredibly easy process and they were able to get me into an appointment as quick as a few days. On the day of my install, the staff were quick to get me in and out and went into detail to reassure me of what was being installed. They were so gracious and they communicated well when my previously installed equipment (totally my fault) needed some TLC due to corrosion and a few missing parts. They took care of all the extra work and didn't charge me extra. Upon pickup I thought I would just be driving off with my newly upgraded set up but they spent the time having me sit in the car and play it out to make sure that I was 100% satisfied with the tuning and setup. They even removed the seat to further continue tuning the audio just to my liking. This is the type of service that sets these guys apart from so many others, they truly go above and beyond to make sure that you are satisfied and are happy with your purchase. I highly suggest visiting Progressive Auto Sounds to get any audio or security work done on your vehicle. I honestly wish that I've seen them years ago to get all this work done. I'm already looking forward to my next upgrade with you to further improve my daily drives to town in my STI. Thank you again!