We had J and M Appliance and Repair come to our house a number of times. Jacob, who I assume is the…read moreowner, could not have been nicer and his customer service is stellar and his prices are very reasonable. He has put in a new garbage disposal for us, repaired our dryer and recently repaired our washer. He's never in a rush, he takes his time and does a thorough job. If we should ever need appliance repair in the future we certainly will call Jacob. So glad we found this gentleman. We highly recommend him.

After our Whirlpool washing machine stopped draining, and we saw online that the likely repair was…read moremore complicated than we wanted to tackle ourselves, I contacted several repair companies that had high Yelp ratings. Jacob at J&M responded quickly, understood the problem, quoted me a very competitive price and was available as soon as anyone (the next day). He then showed up when he said he would, was friendly, and fixed the problem promptly for exactly the price he quoted us. Great work, Jacob! Thank you for providing terrific service! We would hire J&M again in a minute.

Mike was great, he explained what he was doing with the dryer repair and was extremely efficient…read more Definitely would recommend!

Mike came same day, on time and was quick and efficient in cleaning out and fixing our washer so…read morethat we can get in with our daily business. Highly recommend.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

I called and spoke to Jason about our Kenmore washer and dryer. I already knew that the dryer…read moreneeded a new roller and I just wanted the washer checked for problems. We have had these appliances for 9 years. The machines are stacked in a pretty small area unfortunately. Jason came the next day no problem. Jason absolutely worked his butt off. This was no easy job. The machines are large and heavy . He did a lot of physical labor to fix the dryer and check the washer. We absolutely appreciated his work. No more laundromat! The machines are working fine. Jason is such a nice guy. He is also extremely fair in his pricing. If need be , I will call him for any appliance that we need fixed. Thank you again Jason. You are a gem.

Overall, had a pleasant experience with Hammer appliance. We had them come out to do an analysis on…read morethe functionality of a few appliances for the home we just purchased. He was able to look at our washer, dryer, vent hood and fridge waterline. The Good Was able to schedule Jason to come out next day without issue. Came on time, courteous and thorough. The Better He was able to identify some root causes of potential issues for our appliances. Only downside is would note was there were a lot of "follow ups" around how to get them fixed which ended up with me running out to the store to address (buying small parts etc). But to know what to buy was extremely helpful. The Best After Jason left I was able to text him questions/followups. He went as far as to getting on FaceTime with me and I was able to catch that the dryer vent had completely disconnected from the dryer and we were able to get Abt out to repair it asap (it was their fault during a washer repair) as it was a fire hazard. Stellar customer service. Only downside was that they do not service our brand of range/hoods. I wish I had known that before calling them out because that was one of the main reasons to do the appliance checks and will need to pay a service fee to someone else to do a check on the unit.

I had a great experience with Appliance Repair MD. They recently serviced my dryer, and the whole…read moreprocess was smooth from start to finish. The technician, Jordan, was very friendly, professional, and easy to work with. He explained what was going on clearly and completed the repair efficiently. It's not always easy to find reliable service companies, but these guys delivered. I would definitely use them again and highly recommend them to anyone needing appliance repair.

Great experience with my dishwasher. Showed me the issue with a spring that tends to come off in…read morethis model, and with a little elbow grease I fixed it myself the next time it happened.

Quick, professional, and well done! Couldn't ask for better service. Will trust them with future…read morejobs.

My garbage disposal wasn't working and I had a leak under my sink, but couldn't figure out where it…read morewas coming from. I tried a few quick fixes from YouTube, but it didn't work. I called a few places from Yelp about pricing and what the issue may be. V, the owner was very nice, and treated me respectfully when I shared the issues with him. He said I did a good job trying to narrow down the issue. He set-up an appointment for me on a Sat., but I ended up being home today and asked if they had availability, and he fit me into the schedule. 2 very nice people, a father (Vlad) and his son, (Vitali) work together. When they arrived, they put on booties and were extremely nice & answered my questions. They fixed the disposal immediately, but then found out, that my leak was coming from the disposal. They suggested replacing the disposal, which is what I did, since fixing it may not hold up or work. They worked efficiently, tested it out with me, and made sure there wasn't a leak. Sometimes men don't show respect to women when they ask questions about repairs. All 3 of these men were very patient and respectful. Thank you for your kindness & treating me with respect.

We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

The company itself was very communicative via call and text about my appointment and what issue I…read morewas having with my washing machine. They gave me a two hour time window, and Bek, the assigned technician, was also great at communicating when he would be heading my way and when he was close, so I was not just anxiously waiting around during the window. When he arrived, Bek was able to diagnose and fix my washer very quickly and efficiently. Thankfully it was a relatively easy fix, and he was prepared with the replacement part needed in his truck already! He was very friendly and he made sure everything was in working order before he left. Great service!

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

I knew it was time to check in on my wash machine to make sure it was running efficiently since…read moreI've had it for about 8 years. The company responded quickly and was at my house only a few hours later (with a text ahead of time with an ETA). George was so nice and explained everything. I was only doing maintenance to make sure the drain were clear and the machine was clean (thanks to my furry puppy). The whole service was probably about an hour and I was more than pleased with a 2 month guarantee and a reasonable price. I would definitely use this company again.

On time and diagnosed the problem quickly. Price was reasonable and no problem scheduling an…read moreappointment

I don't know what more I could ask for in a service situation…read more I submitted a Yelp request for service on my Maytag dryer that wasn't heating up so 6 service professionals respond, but SMA was able to do same day service and work with my schedule. The technician arrived on time, looked at my issue and repaired the dryer with parts he had with him. The price was comparable to other service quotes , without an upcharge for same day service. Does it get any better than this? I will be using SMA for any future service needs.

Neb was very prompt and brought everything he might need to repair the oven. He gave me an accurate…read moreand fair quote. He was able to complete the repair in well under 30 minutes.

Svilen was very responsive - and came out to our home the same day we reached to him. He was able…read moreto quickly pinpoint the issue, and explain what needed to be done. Completed the appliance repair for us in approx 45 minutes. Amount estimated/charged seemed fairly high for less than an hour's work, as only a couple small parts were needed. Didn't receive a receipt or written breakdown of the repair work that was done - will be sure to request in the future.