I was happy at first driving off salesperson was very nice before drove off asked the guy what…read morelights on he says none get 20 minutes away oil light come on tire monitor light comes on horn doesn't work. Checked oil this morning there is no oil in the truck bone dry. I would not purchase a vehicle there again.

This dealership doesn't even deserve a one star!! Do not shop here ! this place should be closed…read moredown!! they are all shady people who work there and will rob you !! they are overpriced and terrible customer servic. No one will ever call back and they do not do the things they are they are when working on your car. No one buy cars here again ! Get them shut down scumbags

Erin in service will take real good care of you. Her energetic and bubbly personality makes the…read morepain of having work done on your car a breeze. Usually, it is pretty fast for me to get in and out of there. I love the ease of booking an online appointment, too. Never shy to give personal phone lines and numbers to reach out directly with questions. Was given a lovely rental car since parts needed ordered for my vehicle while in the shop. A+ work!

Had a great experience from Morgan pulling the car getting it ready for delivery and the back of…read morehouse helping with the final delivery and a great warranty thanks Anderson we'll be back

bad news yall. bought a 4Runner from them 1998 SR5. Gasket cover leaking oil and rear differential…read more didn't let me know about it or anything. Lied saying the car is good condition and I purchased it on 04-09-2026 and found these same issues the very same day. absolutely despicable service. don't get your cars here folks. if they look good it's because it's too good to be true. take your money elsewhere. seriously.

Read as many of these reviews as you can before sending any $. I see they are no longer listing on…read moreeBay - probably because they got in trouble for fraudulent practices. I've taken them to small claims court for $700 in unanticipated repairs on the vehicle I purchased from them - check engine light was clearly turned off in the auction photos, but it was on as soon as the vehicle arrived. Same with tpms light. These folks will do anything to avoid responsbilityl.

Terrible experience with this dealership. Car was not worth the price, they omit to tell you up…read morefront about processes, terrible follow up with the titling department. They are the epitome of the bad car salesmen stories that you read about. Run far away.

Ok so I am NOT rating their service department or the cleanliness of their bathrooms. What I am…read morerating is their sales department, finance guys, sales management and overall team. I don't know why there are reviews that are negative because BASED on MY PERSONAL experience this is an A+ dealership. I purchased a 2022 Dodge Challenger from this dealership and I did it from out of state without even meeting Tony Roy in person. He is an Epic Sales person by the way. Very easy to deal with and just a fun guy. He even responded when the dealership was still closed or he wasn't working. I deal with salespeople for my line of work all day long and he is one of the good ones. Negotiated a fair price for the car they had and got a fair financing deal as well. Every phone call or text was returned and he even checked in twice after the sale to make sure I was happy with my purchase. Please give this dealership a try and please ask for Tony and tell him your best friend Damon sent you.

Nick & Dezmond are truly the best!!!!!! Go see them if you are considering purchasing a SUV. I…read morefirst contacted this dealership Tuesday, 6/30, and I was lucky to get Nick. Although, I loved the vehicle, I was hesitant due to price and the dealership being over an hour away. I did an application over the phone and within an hour Dezmond had an approval. I still wasn't comfortable with the payments. Nick DID NOT let me say it again DID NOT put any pressure on me when I declined. Fast forward to Friday Nick called me back, and advised me Dezmond was able to get me a better rate. This rate would keep my payments the same with Gap and extended warranty included. I made the drive and I was not disappointed. Nick is very knowledgeable and patient. He explained the details of the car, my contract and answered ALL my questions. Nick and Dezmond both was very personable and made me very comfortable. Never did I feel pressured or bamboozled. They were more than fair. Gave me adequate money for my trade and provided exemplary service. This whole experience was 1000/10. An although and hour away, these two are the only ones I want to purchase a vehicle from. Going forward they have all of my referrals. Ourisman please give these guys their kudos. PLEASE acknowledge them. They truly had a pleasant experience. AND best of all, after the test drive ans I officially said, YES, to the vehicle the process was less than an hr. Prior to coming to this dealership, I visited several others including, Mercedes and Landrover, this by far was my best experience. Ourisman again, please give them a bonus, I'm a hard customer. They make you be and look GREAT!!!! And anyone who needs a vehicle, please go see Nick and Dezmond.

Was treated with dignity and respect and got an amazing vehicle! They really work for you to get…read morethe best deal for your situation.

I have purchased cars from JP Chevrolet for many years and would highly recommend visiting this…read moredealership if you want excellent service and enjoy working with a professional caring organization. I trust JP Chevrolet to answer all of my questions and make recommendations for my families needs based on the reliability, gas millage and overall service requirements of our new purchases. I enjoy the personal service given when I make my new car purchases and working with the service department has been a wonderful experience. I would recommend visiting this dealership when considering a new car purchase for your family!

Professional customer service. the waiting area was clean and they offered coffee. They explained…read morewhat needed to be done so I could understand.

From their website: Jackson Station is founded on trust, integrity, and respect. We are proud to…read moreoffer these values in our sales and business practices so our customers keep coming back. The vehicles on our lot have the best prices and quality in the area so come by and check out our ever growing and changing inventory! At Jackson Station we are a committed member of the community and we hope to prove it to you by delivering on our long time promise "Treat every customer like family" My daughter's experience with Jackson Station was nothing like what they boast on their website. She bought a car in June and has had nothing but issues with it. Took it back several times for the windows to be fixed (something they had "fixed" before selling it" and the check engine light that kept coming on. Windows were finally fixed but I guess the check engine light was just reset because she ended up having to put a new motor in the vehicle. Our mechanic said there is no way they weren't aware of the engine problems. One of my daughter's visits to the dealership resulted in her being told to leave the property and left her sobbing. She couldn't understand why they would treat her this way. She went from being proud to be able to finance her own car to embarrassed that she got taken advantage of. They have basically called her a liar and put down our mechanic. They were not good at returning phone calls or following up in regards to the tags for the vehicle and the issues they agreed to fix. Once she bought the car and it was in her possession they did not show any respect or empathy for the issues she was having. They had no desire to even offer to help with any of the expenses of the repairs. If you buy from them I would HIGHLY recommend you have your mechanic check it out from top to bottom before signing anything.

Recently moving up here to Cecil county. I was on the lookout for a place to buy a reliable car,…read morewhile not breaking the bank in the process. Insert Jackson Station. A hidden gem along route 40 that provides all sorts of automobile needs. From a luxury enthusiast BMW to a dependable work 4x4 truck. The staff is friendly and caters to your every need. Pricing and service is top notch, and the whole buying experience is as easy as it can get. I went into a couple of other dealers, but lot appearance and selection did not match what you could find here. Heads up to buyers, if you cant find something from their selection, they will hunt down what you need and deliver the car that you have your sights on. Easy as it gets.

Jones Bel Air Hyundai ALWAYS provides excellent customer service from buying the car to service &…read morerepairs of the car. Their slogan is "Jones for life." They go the extra mile to keep their customers happy! We have purchased 5 cars from them and recommend several others to buy from them. We always return to them for regular service, it's worth the drive! All those who work there show they care. Our service advisor, Kenneth Hooper, is just a phone call away to help. When there for service he provides updates on the vehicle. This is in addition to the display showing progress of every car being serviced located in the comfortable waiting room. Each visit there is a pleasant experience! I highly recommend this business!!!

After performing a serpentine belt replacement and a recall fix on my Elantra the Jones Hyundai…read moremechanic left a small (3 inch?) screwdriver standing vertically inside a hollow of the battery so that when he closed the car hood the screwdriver punctured a hole in the battery. I discovered this today when I took my car to have the oil changed. Standing with the mechanic as he opened the hood I saw something that looked like a small pen sticking out of the battery. He explained what it was and that he couldn't do anything to fix it without replacing the battery. Not only was this dangerous (leaking battery acid), but Jones Hyundai service manager and his boss insist that replacing the battery for free meant they didn't owe me a refund for faulty service that was a danger to me (I've been driving around in a car that has been leaking battery acid) and has caused me to lose a day of work. As I explained to the rude service manager and his rude boss as they stood over me, I refuse to pay for a poorly performed service. If they wish to charge me for the part, I'm in agreement, but I want a credit for the labor. We'll see...the charge has been disputed.

Please stay away from this dealership they are very scandalous. Purchased a vehicle and place…read more4800 dollars with the promise can trade back after a year for upgrade .They wouldn't accept vehicle or offer 6000 dollars trade in guarantee as they promised in advertisement gave my family the pass around among car sales employees and the owner brother Joey who lies with a straight face.Now I'm stuck with a overpriced car note. Please spend your hard earn money with a reputable dealership and not Jimmy that sale overpriced cars with lies.

We set up an appointment for the following day got there was introduced to Aaron salesman seemed…read morelike he was going to help me and my family showed us suvs he thought we would be interested in we were waiting for along time he told to go home and he would call us either that evening or the next day with an answer he did neither and we call to ask and nobody responded back??? The guy on the radio so far as im concerned lied