Yet another fantastic service! Diverter was clogged and of such poor quality that it couldn't be…read moresalvaged. Robert and Richard (twins!) came out and fixed it quickly (4 hours), were done exactly when they said they would be, showed their work (the wall is still open, but they're going to close it tomorrow) and were really nice people. Can't ask for more than that!

Excellent work on our kitchen plumbing. Rene went above and beyond what we asked…read more He was friendly and efficient. Even my dog liked him

Carlos is great!!! He showed up on-time, figured out the…read moreissue with my kitchen sink, offered same-day fix for a reasonable price and got the job done nicely and perfectly. Hard to find a trustworthy plumber sometimes. I'm glad I found one!

On a Friday evening, I noticed muddy water pooling near my toilet, which suggested a pipe issue. I…read morecontacted my usual plumber, but when he didn't arrive the next morning, I began looking for another company since we had to shut off the water to prevent further flooding. Carlos came out to assess the situation and explained that his team could start the next morning at 8 AM. He said they would begin with leak detection to locate the source, then proceed with the repair. The work involved cutting through my granite flooring and into the slab. Before moving forward, I asked if he was licensed and if he could work with my home warranty company and follow their procedures. He confirmed both. Because the work took place on a Sunday, I wasn't able to obtain pre-approval from the warranty company, which led to some complications. I paid by personal check and received a handwritten receipt under the name "SoCal Plumbing." When I submitted it, the warranty company indicated that the license associated with that name was expired and not tied to a plumbing business. I followed up with Carlos, and he provided a different license under the name "G Del Plumbing and Rooter," which was valid. Initially, he and his team were helpful in trying to provide the necessary documentation, although the process took time due to back-and-forth with the warranty company. The warranty company eventually agreed to partially reimburse the cost but required a final invoice showing both the diagnosis and proof of payment. The invoices I received continued to show a balance due, and as the 30-day submission deadline approached, I attempted to follow up multiple times by phone and text but did not receive a response. As a result, I may not be able to complete my claim and get partially reimbursed for this emergency. On the day of the repair, I also asked about installing a water pressure valve and was told there would be a follow-up, but I did not hear back. Overall, the repair work was completed, the toilet was reinstalled as promised, and the team was punctual. I was quoted a range for the price and of course the actual amount was the highest price in that range. However, communication and documentation could have been more consistent, especially given the warranty requirements. My advice is to not pay in full if there are outstanding items that they need to do.

Steve was exceptionally professional, timely, and friendly. He said he would arrive between 11…read morea.m. - 1 p.m. and he arrived just before 11 a.m. We have dogs and while one of them barks a lot at strangers, he was patient, understanding and knew how to let her warm up to him (and then the barking was no longer an issue). We learned more about our situation and what it would take to fix and he was very upfront with the issue and pricing. I especially appreciated the fact that he left the bathroom in the same condition he found it in. We would definitely call Prodigy again!

I quoted two jobs with Prodigy. One for a sink drain that was draining slowly and a shower valve…read morereplacement. They came in with really expensive and high quotes, both involving unnecessary drywall work to access the plumbing from outside of the house. I was able to go with alternate quotes with both jobs that were more aligned with market rate prices. Both teams lacked basic knowledge of how to perform simple plumbing repairs and were really fast in giving me outrageous quotes with unnecessary drywall work. Avoid Prodigy Plumbing.

Reached out to Jacob to get help with my shower and a toilet - was quick to respond and schedule a…read moretime to take a look and provide an assessment for free. While another plumber was unable to get the issue with my shower resolved, Jacob got the job done and without having to go the route of a more expensive repair. I went with his suggestion for a replacement toilet for the one that was constantly hissing and dripping despite replacing internals. Out with the old and in with the new in no time. Would not hesitate to call Jacob again for help on a plumbing job. Responsive, knows his stuff, and gets the job done right, quickly, and at a reasonable rate.

Have worked with Jacob for small and larger jobs including fixing basic toilet issues to installing…read morenew venting and water lines for a laundry room install. He is super diligent in his work, easy to work with, and responsive (including after a job). His jobs are always done well and done quickly. He takes pride in his work. Would recommend.

Super good service from a wonderful guy! We have been using Paul for many many years and have…read morenever been disappointed! So very happy to be able to call him when in need. This time, he was here within the hour! We were up and running again within another hour! I will use Olson's Plumbing as long as they are around - Zachary was such a good assistant as well, so happy to have him here helping Paul. All plumbing is expensive for sure, but Paul is fair and reasonable. He is so knowledgable and caring, wouldn't call anyone else! Thanks Paul and Zachary!

Quick response. Figured out issue easily. Quality people. Great results and cleanup. Fair pricing!…read moreHIGHLY recommend!

When you find a team that treats your home like their own--you stick with them. Eddie was the one…read morewho kicked it all off, showing up ready to work on Memorial Day when no one else was willing to work. That spoke volumes. So when it was time to move forward, I had no doubt--I was calling on The Plumbing Squad family. But it wasn't just Eddie. Frank has built a phenomenal team: Allen, Xavier, Daniel, Danny, John (the supervisor), Brittney, and I can't forget Chrissy. Each one brought professionalism, warmth, and serious expertise. They kept me informed, showed up on time, and made me feel like I was in good hands the entire way. If you want quality work with a crew that actually cares, look no further than The Plumbing Squad. Trust me, they're a rare find.

Eddie provided great service and was able to identify my water leak issue quickly and provide a…read moresolution. Great communication and able to book same day appointment esp when I needed it. Would recommend others to give Plumbing Squad a shot, as I'll be a returning customer.

Yesterday, while taking a shower, the water did not drain and I figured it would eventually...it…read moredid not. To make matters worse, the toilet got stopped up almost immediately. My heart dropped at this point because I had no one to call and refused to call those many flyers that get dropped off once a week in the mailbox. I called a neighbor who recommend Primo Plumbing immediately and I will be forever grateful he did. I spoke to Jordan who calmly listened and more or less held my hand through the phone as I explained what my issues were. It did not help that I was in excruciating pain as I just had surgery a few days prior. He understood I made this phone call with a sense of trepidation and that I felt at their mercy (it was late afternoon). He calmed my apprehension, told me about the family business, his father, and his own work ethic and what he could do to help. I felt so much better! Fast forward the next day, Steven showed up with the most friendliest of personalities and I wholeheartedly put my trust in his hands. He worked tirelessly(I could hear him grunting), kept me informed every step of the way, showed me what he had found (see below), respected my home, promised AND delivered he'd have me up and running soon. Calling Primo Plumbing has been one of the best decisions ever and will recommend them each chance I get and will soon use them on another project! There are definitely still some GREAT family owned businesses we can trust out there! *Great Customer Service *Genuine People *Full Transparency *Full Explanations *Professional and Kind

We've had such a great experience with Primo Plumbing! They replaced our water heater last year--on…read morethe same day we called--even working in the pouring rain. They were prompt, professional, and got the job done quickly. When we recently noticed a leak, they came out right away and fixed it at no charge. Jordan the owner, and Steven , who came out today, were both incredibly helpful, professional, and trustworthy. It's hard to find a company you can truly rely on, and Primo Plumbing is definitely one of them. Highly recommend!

We had an excellent experience with Dion from PDS. He performed a full water heater flush, walked…read moreus through the overall health of our home's plumbing, and took the time to explain everything clearly and patiently. He really listened to our concerns and gave thoughtful recommendations, making sure we understood the reasoning behind each option. Dion was punctual, efficient, professional, and never pushy about additional services. Instead, he provided practical options and let us decide what worked best for our home and budget. We decided to get water valves replaced in our kitchen, he returned the very next day and completed the job at a fair price. Thank you, Dion, for your honesty and quality service. We will definitely be reaching out to PDS again and requesting you specifically. Highly recommended!

Just had my first routine maintenance check up (included with my overall purchase) and I was very…read morepleased with the courteous and overall professionalism of my tech, Jorge Martinez. He kept me well informed the entire process and even showed me a few things to look for in order to keep my guy brace and a/c running it's best. Thank you for the options available to my current system and I will def keep you in mind for those in the future should I decide to do them.

From one veteran to another, great service at a good price and very quick…read more Will definitely be calling them in the future for any help I might need.

Ros was very prompt when I messaged my water heater's pilot was having issues. He came and…read moretroubleshot the issue and was able to get my hot water going again. He will try to fix issues first before even trying to suggest expensive part replacement which I definitely appreciate! This is my second time using his services and it sure won't be the last.

I had a pin hole leak behind a stucco wall. Luis came and quickly diagnosed the issue and fixed it…read moreefficiently and promptly. I appreciate their willingness to price match. I've used Stephen's before and this was definitely one of the faster jobs. Glad I was able to rely on a local business. Job well done.

Stephen's Plumbing was exceptional for emergency service and maintenance/care. Williams provided…read moreexcellent service on a recent maintenance service call for our tankless water heater and roto service. All work was performed with expert efficiency and good communication. Will definitely recommend. The front office with Jeanette is also fantastic and very customer oriented and responsive.