I take it all back!!! I must admit that when I wrote my previous review, I was still fairly new at…read moreZumba. Now that I have branched out a bit more and have had the opportunity to be taught by many other instructors at numerous places, I have seen the light! And it ain't at Fuego Fitness Plus. And here begins my list of gripes. It seems that in an effort to make more money, Tracy moved her focus from Zumba classes to a boot camp that is now being offered there. The Zumba classes that she taught were very popular, but not as lucrative as the boot camp. In fact, Tracy's focus has been on what other gimmicks and classes she can offer, rather than on building the foundation of what originally made her business successful: Zumba. All of the other offerings (contemporary dance, hula hoop, caribbean, strip cardio or something of that sort, etc.), I might add, have failed miserably. I realize a business needs growth, but if the foundation is suffering, it just doesn't make sense. Speaking of the foundation suffering, the biggest disappointment is that Karla no longer teaches there! How could you let your best instructor and your biggest asset go? Really?! There is an older lady (don't know her name) that started working the front desk and checking in people. She sold my friend and me two punch cards, which we later discovered had a hand-written expiration date of one month from the date that we bought them. We had bought several punch cards in the past, and they had never had an expiration date on them. If this was a new policy, they could at least have made some attempt to notify customers. With other commitments, I cannot get through ten classes in a month, especially when I live one hour away! Had I known this, I would not have purchased another card. I felt duped. This lady was also very rude and unfriendly. Speaking of unfriendliness, there is a young lady who works there that has the worst attitude. I really feel as if I'm bothering her every time I approach the desk to get my card punched. One of the speakers went out at one point, and it took forever to get it fixed. In fact, I'm not even sure that it was fixed because the most recent time that I attended, the music was not as loud as I had remembered it prior to the broken speaker. Also, to any parents considering bringing their child, Fuego Fitness Plus advertises a play area for children while you work out. This "play area" consists of a small room with a little TV. Yes, that's all. This leads me to another gripe: The play area does not have a door and there is no one watching the children. On some occasions, I have had small children crawling around me. I cannot work out comfortably since I constantly have to be watching that I am not going to step on one of the kids. When Fuego moved from their original location in Golden Triangle Mall, none of the mall staff knew where Fuego had moved. My friend and I sought to join after they had moved to the location on Brinker Rd. We went to the old location and found a sign that stated the business had moved, but it did not say where! We asked the information desk and the neighboring stores and no one knew! I would imagine that a business owner would want customers and potential customers to know where the business moved. This lack of communication continues. For the longest time after the move, the website still listed the old location and inquiries on Fuego's Facebook page were left unanswered. Apparently, after the move, Fuego also created a new Facebook page, but did not state that on their old Facebook page. There are still people making inquiries on the old Facebook page, and no one is answering. Furthermore, an interested relative of mine contacted Tracy by phone and e-mail. Tracy did not respond to either. How can anyone expect to grow or maintain a business with these types of practices? Also, be aware that the floor of Fuego is tiled, and it is harder on the joints than actual dance studios that have a layer of cushioning under the floor. The schedule of instructors, classes, and time slots change CONSTANTLY. I can't keep up with which instructor teaches on what days at what times! At one point, it would change almost weekly! There are better options out there, where you can also get more than Zumba for your money, such as Brickhouse Gym and L.A. Fitness. If you live outside the Denton area or have the means to travel outside Denton, I would recommend 24 Hour Fitness or the Brickhouse Cardio Club in Flower Mound. Fuego is not worth it. To the business owner, if you are reading this, I saw that you used my prior review as a testimonial for your website. It would be great if you could update that with this review so potential customers can get an accurate understanding of the tangled mess that is Fuego.

I've been doing Zumba at Fuego for less than a year and they have changed locations twice now. I…read moreagree with everything Erika said. The reason for the recent move was explained as needed more space. However, the room is EVEN SMALLER and even less air conditioned than the last place. And the sound speaker system is awful. It kept going in and out during the class I attended. Not to mention the place is carpeted. it's even harder on the knees than their last place. The website and facebook pages are awful and really uninformative. And they recently lost one of their best instructors, Ruben. At least they still have Ashanti.