The technician was on time and communicated clearly throughout the process…read more The installation was done very quickly and efficiently, and the quality of both the mounting and cable management was great. Overall, a smooth and professional experience. Thank you!

Ismat, was very fast, efficient and professional! I really love how he mounted all 3 TVs. We are…read morevery satisfied with his service and will recommend him to others as well as continued business

This review is way past overdue, please excuse me. A few years ago, I had called Tony out here to…read morehook up my flat screen tv with the stereo components and yes, I still have VHS as well. So I would have surround sound theater mode with all my components, CD player, etc,etc. He told me my old tv, not flat screen, a Toshiba, had more ports to hook to, but the newer tv's do not. Wow that's a shock! He did a great job and had the necessary cables, optical, and the price was fair. I'd call him in an instant if you need someone capable, pleasant and bends over backwards to please you. I have had other tv repair people here, didn't get quite the same service, but they charged for it anyway. If in doubt, call Tony!

Great experience. Came out today and put all my wiring inside the walls. It looks so much nicer…read morenow and my TV is much clearer with decent connections Very happy...and I got a referral for a handyman that I needed

This is my second time working with Rob for TV mounting and home theater installs. 3 years ago Rob…read moreinstalled a surround sound system and mounted our Frame TV with wires in the wall. We have been so pleased with our new surround sound. 3 years and it's still one of our favorite things we've done. When our Frame TV's backlight died (do not recommend), we were so happy with his work the first time around, we didn't bother calling anyone else. Rob and Alex are very friendly. They are extremely knowledgeable and do excellent work. It is always a good price as well. We also did a fireplace build-out so one of the speakers had to be removed for that. We had them move the speaker and mount our new (and much better) TV. Highly recommend working with these guys!

Amazing professionals! I had them run six Cat6 cable lines, and they clearly knew exactly what they…read morewere doing. I couldn't be happier with the results.

James and his team did a great job on all of the low voltage wiring in our home remodel. He…read moreinstalled, ethernet, coax and power for automatic shades. Everything worked and was clearly labeled. His crew worked hard over several days and completed the job quickly.

Knowledgeable, easy to work with, efficient and reasonably priced. All work was done meticulously…read moreand as requested.

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

Super disappointed... we have used them before and were very happy. The quality is not the same…read more They came out today to mount a Samsung frame TV. The person said to make it easier he would need to drill some holes to help hide the wires. He asked if we had paint and said he could patch it. Next thing you know we have a 5"x5" hole in our fireplace along with holes in another wall. The patch was left unfinished. He said he had a paint brush initially and then later said he didn't. Pretty sure he was using a paper towel. Then told me I should paint it in an hour. Called their office and Nikki told me their team doesn't do paint or patching...ok. Why say you can? She couldn't tell me when someone would be back out and never called me back. So we have a mounted tv but now we need a professional painter to come fix the botched patch. Not to mention I spent 30 mins cleaning up after they left.

Dave and his team are top notch. Very efficient, knowledgeable and no nonsense. Not trying to…read moreupsell preferring to install elegant, easy to use state of the systems. A breath of fresh air. Top rating

Dave & his crew are AWESOME! I called them Friday morning after we had tried to mount this huge TV…read moreourselves the night before. I was hitting some hurtles and knew it was time for the pros. I called Dave to see when I could get on his calendar, and lucky me he was able to come that same day! TV was up and running in NO time. I should have called them in the first place, and will from now on. Totally worth hiring them to do it, highly highly recommend. Thanks Dave!

THE BEST AUDIO VIDEO / ALARM / SECURITY CAMERA BUSINESS IN NORTHERN CALIFORNIA!…read more One day (after about a year of reviewing) I decided to upgrade my home security camera system by adding Deep Sentinel. In case you're not aware, Deep Sentinel will either sell you their wireless security cameras, their POE wired cameras, or may be able to use your existing camera system to monitor your property 24/7 with "Live Guards!" So, I contacted Deep Sentinel who have excellent customer service by the way, and asked them if they could work with my existing Reolink camera system. Since they have never tried Reolink cameras, they told me that they'd try to see if Reolink was compatible with their Deep Sentinel Hub & technology, but they could not guarantee that it would work. They then recommended that I work with their premier vendor named Avati Audio Visual. I originally contacted Drew who was very helpful and from then on I dealt with Dick Hall who turned out to be Amazing! Since I was Deep Sentinel's first customer to try working with Reolink cameras, Dick had his work cut out for him. It took months of installations, troubleshooting, out of the box problem solving, numerous talks with both Deep Sentinel techs, as well as Reolink techs, just to get all of my cameras working. That's what happens when you're the guinea pig for a camera that's never been tried before. Anyway, after months of Dick's determination and him not giving up on me, he finally got my Reolink camera's to successfully work with the Deep Sentinel system! He is definitely an asset to Avati Audio Visual, Deep Sentinel, and the tech / installation industry as a whole. He needs to be commended for all that he does and given a raise! If you need any type of TV, Audio, tech, speaker, security system or camera systems installed, look no further!

Dick and the team did great work getting our conference room back up and working. They were so good…read moreat explaining the work to be done and their customer service was top notch.

Mohib and Najiba came and mounted our Samsung frame tv flush to the wall and they did an amazing…read morejob! Our job was a little harder because our house is older and the stud placement wasn't standard but they figured it out quick and did a wonderful job! They were fast and they quoted us a price and matched it even though it required more work and equipment than previously planned. They cleaned up everything and setup the tv for us as well! Highly suggest using these guys for your tv install or any other av needs!

Great friendly service, high quality install, and came in with best price of the 5 star services I…read moregot quotes from. Even did a second pass to redo a soundbar in a different config when asked with no hesitation. Recommended!

The team at Valley Home Theater did a custom home theater installation for us. My goal was to have…read morean immersive watching experience when we wanted it to be, but transform into a normal living room the rest of the time. To do that, they installed a projector, built-in retractable screen, all new AV equipment, and in-ceiling speakers. Glenn ran the show, and was great throughout the whole process. He kept in constant contact, providing updates and suggestions that struck a good balance between performance and cost. With his decades of experience, he knew where I should save money and where I should spend it. Even when the inevitable snafus occurred (which they always do), Glenn handled them with professionalism. Alex and his crew built a custom enclosure for the retractable screen, and ran new wires for a whole bunch of things. It required cutting holes in the ceiling and building a custom ceiling box, but when it was done, it looked as if it had built into the house the whole time. Josh and team did the installation of the AV equipment. They were professional and friendly, and paid attention to all the little details. Everything down to the cable management looks neat and tidy. I'd Valley Home Theater again in a heartbeat!

I understand that many smaller businesses offering these types of services can be quite casual. You…read morenever know who you'll get on the phone or if they'll be able to help. I appreciate him listening to my issue, but he seemed eager to end the call.

Came to the store today to look for karaoke equipment so I could fix the sound system problem I…read morehave at home. Customer service was great here. Marwan was very knowledgeable. You could tell he knows his stuff and speaks the truth. Equipment prices here are reasonable and comparable to others. Lots of brand names, levels and options depends on your needs. I'm so glad I finally found my audio go to shop locally.

They have so much great gear, all the things a pro needs!!! But their customer service needs work…read more You get followed/stalked as if you'll steal something, and if you say you're just looking around they get mad. They need to play some background music and let customers look around for a minute.