Our dog loves this place and the staff is super great! Is it still open though? We have been trying to book for another trip but cant seem to get a hold of anyone. read more

I brought my dog here 1 time and will never again. She's stayed at other boarding facilities in the past and I've had zero issues. She lost 12 pounds in the 16 days she was there and was diagnosed as malnourished by Horizon Ridge Animal Hospital the day after I picked her up. Her paws were both infected and visibly bleeding as well. I was not informed that there were any issues with my dog while she was there. I even asked the trainer why she looked a little skinny in a photo I received and his response was that the kennel staff said she's been eating fine. I specifically explained that I was looking to correct some aggressive behavior toward unfamiliar people and basic obedience training. Half way through her stay I asked the trainer how she was doing with the aggression issue to which he said that is not something he can address due to liability reasons. I didn't expect the trainer to introduce my dog to complete strangers not employed by A-VIP and figured they would work with her with their staff. Apparently this isn't something they offer. What my dog learned was more controlled walking on a leash - nothing otherwise. This is not exactly what I expected or what I was lead to expect. The owner was incredibly unprofessional and eventually agreed to refund me $250 of the nearly $1500 spent for board/train, plus the vet bill due to her condition upon pick up. He had the gall to ask me if the vet found any underlying issues and if I had blood work done for her. She was completely healthy before coming to their facility - the issues were caused purely due to their negligence. For him to suggest there may have been another cause was completely ridiculous. Please stay away from this business. I thought the negative reviews may have been an overreaction, but should've stuck with my gut and never brought my pup to A-VIP. As I've seen the owner respond to past reviews essentially denying any allegations I've included some photos to corroborate what I've explained above. read more

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I was scared at first to take my dog because of all the bad reviews but the person that train my dog said it was a good place I left my doggy there for 11nights because we went on vacation and we checked on him and they were great at informing us he was ok and we got him back he was ok nothing happened to him I will definitely be bringing him when needed thanks for taking care of my bby shadow read more

A-VIP Pet Resort - My dog shadow - Pet Boarding Near Me - Las Vegas, Nevada

We love this place! They not only do they provide excellent care and loves from the staff, to whom are super accommodating and actually affordable! We have been taking our Doberman since we moved here and he was still a puppy. He stays for a couple days to "Go Party" with his friends and just go bananas! He loves it! I love when I pick him up, he's so happy and tired! I can tell he partied hard because he always has a "Doggy Hangover" for the most part of 2 days after! I HIGHLY recommend bringing your fur babies to go party and be doted on by the amazing staff. Love that they also groom him before I pick him up. DON'T forget to tip the staff well! They go above and beyond. Thanks guys! Deanna, Kev, Killer and KJ read more

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Seriously disappointed with this place. I was excited to find an affordable boarding facility for my pup while I was out of town for a week, and the place just looked ok when I went to inspect it prior to dropping him off. There was some trash build up outside the facility that gave me some concerns, and some of the runs really are like small prison cells. I called 3 times while my dog Froderick was there for an update since they don't have cameras, and each time was told he was fine, having fun, etc. When my friend went to pick him up, he had gotten the promised bath and was clean, but was also badly limping. I called the next day and spoke to the guy who checked us in. Of course, he hadn't noticed anything, and said I'd need to call back in a few days to talk to the woman who worked there when she got back. Called, talked to her, same story - she didn't remember him limping or getting hurt. Said I'd need to talk to the owner and that she'd have him call me, but it's now been over a week and I haven't heard from anyone. So they clearly don't care about my animal or the fact that he got seriously injured in their care. He's still limping, and I've already spent over $100 taking him to the vet to get checked out and put on ant-inflammatories and pain meds. He'll probably need x-rays if it doesn't get better soon. Spend the extra money and take your animals elsewhere. Mine definitely won't be coming back here. read more

If I could give 0 stars I would. Under no circumstances should you EVER leave your dog here. I don't care how desperate you are, THEY DO NOT CARE ABOUT YOUR BABIES. They treat them horrible and leave your babies malnourished. They can't even do the bare minimum. PLEASE PLEASE I'm begging, don't EVER leave them here. read more

Our four year old dog DIED while at this horrible place. He was a completely healthy and young puppy. All we were told is that he was running around outside playing and he suddenly fell over and died. We are shocked and devastated. On top of this, they charged us full price and didn't return our leashes. They have not given us any information on where our dog's remains are even after almost two months. They are currently under investigation by animal control for various violations. You can see the details if you google them. Do not trust them with your precious pets. read more

I've been going to this kennel for many years, my dog loves it there, she is treated so well and never wants to leave. the staff is wonderful and always there with answers for my questions. the owner is very nice and accommodating for my little pug baby, my family brings their pets to stay also. Thank you for all you do for my loving fur family. Rena read more

Please do not board your dog here! I paid over the phone for one week of boarding and doggie daycare every day) before dropping my great Dane off for the week. When I dropped him off they wanted me to pay again and when I picked him up they had no record of me paying and again asked for payment. I don't think he did anything but lay in the kennel all week. When I picked him up he acted sad and traumatized- barely looked at me and bolted for the door. His elbows were completely singed like he layed on hot concrete the whole time even though I gave them his really thick bed. He's still not eaten or wanted to do anything other than sleep four days later. read more

A-VIP Pet Resort - Pet Boarding Near Me - Las Vegas, Nevada

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We boarded here for the first time. 7 days. 4 dogs. All in a 10x20 space. All dogs came home with severe kennel cough. I called and spoke to Kirk about it. I was upset but not super angry till I had fellowship with friends last evening and found out they had the same issue after boarding there a few weeks earlier. Apparently this place is NOT sanitizing properly. Also our dogs came home very thin. And our friends said they sent exactly the amount of food their dog eats for each day, but it was returned to them on pick up. So what did their dog eat? What did ours eat? We had our food returned also. I guess we need to find a different boarding place. read more

Left my dogs here for 2.5 days this past weekend and as always they were well cared for! Right now due to COVID-19 they are bathing all dogs before they go home which is awesome and so considerate! Also FIY any pick up after noon is charged an additional day. Thank you for being reliable and taking such good care of our babies! read more

A-VIP Pet Resort - Happy Pups that had a great time at A VIP! - Pet Boarding Near Me - Las Vegas, Nevada

If you care about your pets well-being do not bring them here. I went there to get a tour before deciding if I would board my dog. It reeked of pee and there were no beds in the kennels. I asked the man "where are the beds?" and he got all flustered and said "...yeah we have dog beds and blankets...all that stuff". but there were none in the kennels. And worst of all...while I was waiting there was a woman dropping off her dog, who told the person working there that her dog had stayed there before, and the poor dog was scared and was REFUSING to go to the back with the person working there. These animals can't speak words but that dogs terror and refusal to go to the back sure said A LOT. I got the chills from this place and reading all the terrible reviews of animals coming back injured and malnourished just confirms my fears. Please read through the 1 star reviews! You can tell the bad reviews are true because this place wont even respond to or dispute them! read more

If you want a place that really cares about dogs and is committed, look no further. We have used this place since 2003 and their service and love for animals shows. The owner shows Chows, so who else can say that in this community. Very convenient to the airport as well - centrally located. Kurt the owner is often seen on site and is available to answer questions. The Taylor Family, Samson and Tucker read more

A article on a Nevada Current was just released about this place. Please Please do your research before trusting anywhere with your dog. Also they have rescue dogs but the owner breeds dogs tell me how this makes any sense. They know how over populated shelters are but are still selfish breeding dogs as a hobby. Disgusting Beast, a 2 year-old pitbull and mastiff mix, spends most of his time confined to a small room with a concrete floor. The sand pit he uses to relieve himself is also where he sleeps, says Ariana Williams of A VIP Pet Resort in Las Vegas, where Beast is boarded. The small window in the door to Beast's room is smeared with excrement. "He's an active dog," Williams says, adding the facility, including Beast's room, is cleaned daily. "Just one of those dogs that would rather roll around and play in his feces and whatnot." read more

First off at pick up AND drop off none of the workers had masks on. I swear we still need to wear masks indoors right? Anyway, Picked up our pup and he was covered in poop. He was there for a few days and it was dried on him. Hope he wasn't like that the entire time. Staff not friendly at all. They all look like they hate their job, and if I'm wrong and they love it they have a weird way of showing it. The only good thing about here was the price, but I guess you get what you pay for. read more

This is our go-to pet boarding spot in Las Vegas because we have two dogs and one of them is a Dutch Shepherd that can't be handled by most places (bite history, dislikes people and other dogs). Kurt (owner) and Jeremy have handled him super well and our Dutchie actually gets excited now when we drop him off. All of the staff we've met have been great and we'll continue keeping our dogs here when we travel. Highly suggest this place to anyone else in the area, especially if you have a dog that is harder to handle for most people. read more

KEEP YOUR FUR BABIES AWAY FROM THIS PLACE!!!! I regret leaving my baby here for the ONE day I left him here!! Who knows what would've happened if I would have left him here longer (I had it scheduled for 5 days originally because I was going out of town for work). I dropped him off right before they closed and I had a bad gut feeling because I saw another dog being dropped off (the dog had been there before based on what the owner said to the person working there) and the dog looked scared and didn't want to go with the guy working there. But I just figured the dog was sad and didn't want to be away from the owners. After I left I couldn't stop thinking about it and later that night I started looking up reviews and was HORRIFIED. I saw ALL the pictures of severe injuries and the owners accounts of dogs coming home emaciated, skittish, traumatized, covered in feces!!!! HOW ARE THEY STILL IN BUSINESS???? Why isn't something being done about this and them being investigated?? I immediately wanted to go get Maui but they were closed. I worried all night. But in the morning it dawned on me that I don't need to wait until their opening hours I could bang on the door and tell them I need Maui now. I went at 6am and I managed to find someone in the front outside and I just told them "its an emergency and I need to get my dog now". They let me take Maui and we left asap. As I was driving home I noticed one of his nails was completely ripped off and bloody. I thought this could be from scratching...but how would that make sense if his other nails are perfectly fine only the ONE "thumb" nail is completely ripped off. I truly hope it was just from scratching and that nothing happened to him like all the other people on here have had happen to their dogs. I took him to the vet immediately and he had to get sedated and his wound cared for and put on antibiotics. He was also EXTREMELY thirsty after just the one day. Which makes me suspect that they didn't give him water because it was so extreme he was licking the outside of a water bottle and when I gave him water he drank sooo much. I regret not looking at these reviews earlier...before I left him there. Please be careful and don't take your baby here and risk them being injured or traumatized!!!!!! Thank you to the others on here that are warning about this place for others to protect their pups. I would have probably kept him there at that terrible place if I hadn't seen all these reviews, so I just wanted to contribute to warn others. read more

A-VIP Pet Resort - Maui after I took him to the vet for his injury - Pet Boarding Near Me - Las Vegas, Nevada

If I could give zero stars I would. Under no circumstance should you board your animals at this facility. This post is a bit of a long read, but this is what we've brought up with the owner. After multiple attempts he refuses to respond to our calls / emails and will not take any action to make things right. At drop off on December 26th, both dogs were left with food from home and the staff was instructed to feed a certain amount. When we returned on 1-5-2023 we instantly noticed that Loki was much fatter around the stomach than he was at drop off. Before leaving all we were told was that Loki had diarrhea. We took the dogs home and immediately took them out for bathroom breaks. As Loki went into the rocks in the yard he was walking with a significant limp. He then found a spot and had diarrhea that was purely liquid 4 times. I attempted to give him pumpkin to settle his stomach but he would not eat. We also realized that his stomach was very hard. Meanwhile, Emi was excessively licking her paws and I noticed they were inflamed and she was limping as well. We then decided to take both dogs to the vet to be checked out. On the way to the vet Loki threw up a large amount of food. When we arrived at the vet Loki was taken straight back and the vet informed us that he vomited up an excessive amount of ingesta (dog food) then multiple times of bile. This leads me to believe that Loki was either left to free feed or staff fed him more than what we instructed. As a result of his excessive vomiting, Loki was hospitalized overnight & our vet informed us that he was showing foreign metallic or mineral looking deposits in his stomach that are inconsistent with his diet. His paws were also inflamed. Emi was treated for the inflammation that was in between the pads on all 4 paws. My final concern lies in the possibility that the staff used unauthorized and aggressive training collars on our dogs. When we dropped off the dogs the staff brought back our collar and leashes after they took the dogs back. When we got home and opened Emi's food container a metal pinch collar was found. I cannot think of one reason why this collar should have been anywhere near my dogs, let alone left inside her food container. At no point did the staff at A VIP Pet Resort call us to let us know our dogs were injured or sick. We paid for our dogs to stay in a dry climate controlled room, but based on the condition of our dogs when we picked them up I do not believe that was the case. They also bathed both our dogs without our consent and the dog bed we left was also washed. Given that there are reviews that mention dogs that were covered in feces and considering the state of my dogs paws I believe they were not kept in a clean dry room like they should have been. Do your pet a favor and listen to all the reviews you read here! Your dogs ARE NOT in good care here. read more

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I'm shocked (and saddened) by the ratings of this place being less than 5stars. Here's where I think the bad ratings come from: This isn't a doggie hotel where your dog has a 50inch tv in its room, login web cameras, and a bear skinned rug. If that's what you want - this isn't the place for you. This IS a place that provides your dog with exactly what your dog wants: it's own indoor and outdoor space with a TRAINED staff - not some Highschool kid working a summer job. The staff there is the BEST I've ever experienced. Let me explain: I adopted a very skiddish boxer mix from the pound. She is the sweetest dog in the world with other dogs and (finally) me. With people she doesn't know she cowers and freaks out especially if someone moves their hands towards her neck. In other words, no one can put or take off a leash on her except for me. I'm a lawyer and my old job required travel to Reno in the middle of the week. I had to find a place to keep her safe for a few days. I tried my vet (which is amazing) but even they couldn't leash her just to walk her. I tried a high priced doggy day care and she didn't pass their test bc her tail was in between her legs and she was shaking. So I tried VIP - I LOVE THEM. I CANT SAY THIS ENOUGH. Here's why - EVERY SINGLE EMPLOYEE - she has trusted. She walks with them, allows them to apply and take off the leash etc. The staff is amazing with her. They also remember her (and me) every time. I've searched and tried multiple places. A lot of places have fancy rooms without a trained staff. Again if you want your dog to have a TV in its kennel then this isn't the place for you. If you want your dog to be safe, have it's own indoor and outdoor kennel with a trained staff - this is the place I'm sorry for anyone that ever had a bad experience here but I'm a tough critic and this place deserves 5stars. I'm not sure I should admit this but I'd pay 3xs the amount they charge just to keep their staff. 5stars over and over over read more

PLEASE READ AND BELIEVE THE NEGATIVE REVIEWS PEOPLE ARE LEAVING!!! This was horrible! I'm surprised my dogs are even still alive, though one is left very traumatized. My little puppy is terrified of the dark and was left in a cage in a shed with no light exposure, no air, no food, and no water, just darkness. I would give zero stars if i could! From the moment you arrive, the place is a dump outside, and there are dogs you can hear whining and screaming and crying as if they're injured. Staff was rude and unfriendly, They lost our three year old puppy, lost the other dog's collar and leash, and lost both of our dog's blankets! They stripped our puppy out of her clothes and both dogs out of their collars, as if they were worried about security cameras being attached, and we had to return four times upon pickup to retrieve the items that were sent with the dogs, as if they were being withheld from us. They tried to return the older dog to us without his collar and without the baby dog! We came to get our dog at ten in the morning only to be told she'd been missing since six that same morning. They promised to call if anything happened, but they never did, because they "didn't want to call that early". How do you lose a dog in a GATED facility?! When we first came, our older dog was dragged into the run by his collar, which was a red flag on its own, let alone the metal shed and cages the dogs are to be kept in at all times. I had a bad gut feeling but thought I was being paranoid. Turns out I wasn't. Come pickup day, it was worse. The man at the front desk was rude, and called us hostile because we were upset about the missing items and dog! His behavior was so bad, the customer behind us who was supposed to check her dog in left to go to a different hotel. They never called when the dog went missing, coming with all kinds of excuses! When they finally produced our puppy, who's usually energetic and happy to see us, she was tremoring hard and looked terrified, and was covered in some sticky yellow substance. It's also worth mentioning we had to take our dog to the vet for liquid IVs because she was so ill from not being fed or given water, and the vet confirmed that she is indeed traumatized from this experience. The vet had to clean feces and pee out of our puppy's fur, saying that it was obvious she'd been left to lay in her own mess, which is incredibly unhealthy. The staff had also left the dog food in the bowl for all four days to mold, so the puppy had to be given blood work to make sure she wasn't severely sick. Upon handing her to the vet, she freaked out horribly, which she never does, nodding towards the fact that she was abused in that "resort". She was very dehydrated which is a no no in Las Vegas heat, and now she has an ulcer and has lost a full pound even though she was only there for 4 days. My older dog is a fussy drinker, and both he and the baby downed two and a half bowls of water without stopping. She's not a big dog to begin with, originally only weighing 6 pounds, and now her bones are sticking out. She's acting all skittish and nervous as if she's been hit/ yelled at/ etc. They separated our dogs, which we specifically asked them not to do, and gave the baby cannabis oil; she still hasn't recovered. We've contacted police and animal control, as well as peta, to ensure this won't happen again to anyone else's dog. I personally will never do this again, and if you love your dog, you shouldn't either! I feel guilty for ever leaving my dogs in this torture house, and I would never trust this place ever again. Our puppy STILL hasn't recovered from this horrible treatment, and has now taken to crying in her sleep and gets nervous whenever anyone leaves the room without her. It's disheartening, really. I don't know exactly what they did to my babies, but they won't be returning. If this is treating pets like family, i would hate to see how these people treat their actual family. DO NOT trust them for ANYTHING. A VIP pet resort, respectfully, i hope you BURN. read more

When we got home from Amtrak's Sacramento Valley Station, we grabbed our set of ready to go luggage then hit the road for Vegas. We'd brought along our dog April and her pal Misty for the ride. They both spent an evening at a dear friend's house and the next day we checked them in here at A-Vip Pet Resort. Not being a local I passed up the main road to this place several times thanks to Garmin. After a few drive-bys I found it... The minute we parked, this place emitted a warm and welcome feeling. When we walked in, we were greeted by a nice gentlemen who was at the front counter. He gave us a run down on what the resort had to offer and what to expect. He got acquainted with our dogs while we filled out the paperwork. Soon enough we all headed for the kennels. The kennels come in different sizes and are "roomy" whether you have a large or a small breed dog. There's a roofed and shaded area to protect them from the elements and also a dog run. Each kennel section area was separated by a fence for each others protection. Though they provide dog food (chicken & beef) during the stay free of charge, you have the option of bringing your own dog food. However, they do not allow you to bring your own bowls, which they'll provide. April and Misty happily shared a kennel. We brought a pillow, a blanket and their favorite toys. During our visits we'd see how eager dogs wanted to rush in. I gather these were the regulars for doggy day care. I even watched an owner get pulled by her dog on a leash. The dogs were greeted by name as they checked in which was pretty cool! For thirty-five dollars a day for accommodations, food and overall care we felt it was a steal! Besides doggy day care & boarding they also offered pet training and pet grooming services (we had their nails trimmed). Did I forget to mention you can check in your cats too? That's right... Prior to checking in your pets make sure that they are "kennel ready" meaning they're up to date with the latest required vaccination(s). Call the resort and your vet for more details. We're very happy and glad that we've found this place thanks to Yelpers! Next time in Vegas our dogs will be back. Great customer service and just minutes away from the strip!... read more

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Our family was heading out of town for a week and three of us had dogs to board. We all dropped off our dogs at different times and we all had the same terrible gut feelings upon drop off. Staff was not friendly and not personable. They did not greet our pups. They just took the leash and walked off with them, then brought their leash back. I have boarded my dogs before and I have never been so worried about my dogs being at a facility. I had requested board n train for the week for my two dogs. I highly doubt they did anything with them. There were no reports from the trainer and I was told the dogs were too nervous/skittish to learn anything so they were not going to charge me. What??? That speaks volumes about their training program much less the facility! Before choosing this location, do your pup a favor and go take a tour! We didn't, but if we had we never would have trusted this location with our pups. read more

After reading the reviews of this boarding facility, I felt comfortable leaving my two babies there for four days. However, after seeing the condition they were in upon pick up, I will never board my dogs here again. I boarded my two medium sized dogs together for 4 days over the holidays (December 23-27). The only request I made was that they be separated during feeding because my older dog is a grazer so my younger dog will eat his food as well. When I made the request, it seemed like there was no problem. When I picked up my dogs, I was notified of a raw mark on my youngest's mouth but was reassured that there was nothing to worry about and that it wouldn't need vet attention. I wish the raw mark was the biggest concern. Both dogs were COVERED in feces and dirt. It was so thick that it took two baths to really get them cleaned. While bathing, I noticed scratches, cuts & raw marks all over my older dog which were not brought to my attention when I picked them up. Besides these minor marks, he had a HUGE gash in his bottom lip that was bleeding & scabbed up cuts under his neck. He was so thin that he didn't look like he had eaten in days. Beside the raw mark on her mouth, my youngest also had a scabbed cut above her eyebrow, raw marks on her paws & a bumpy rash on the side of her face. Both dogs' nails were so short that they continue to bleed 3 days after pick up. When I called to address my concerns, the owner stated that "they were really active" & that "those type of dogs are typically more active than others" (both dogs are pit mixes). When I asked about the feces & dirt, he said they should have been cleaned before being returned and offered a refund for the amount of two baths. When I asked about the weight of my dog, he mentioned that requests to feed dogs separately are a "big pet peeve" of his but that someone did indeed watch my dogs eat. The gash in the lip & scabbed cuts are still a mystery. I understand that dogs become depressed or have separation anxiety which will cause them to lose weight. However, my dog was skin & bones and was so weak he couldn't even walk up the stairs which was never an issue before. I was hoping to get an explanation of the care of my dogs while they were there, but instead it was immediate defense and no sympathy. I will never board my dogs here again. read more

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Listen if I could leave a one star review I would because they almost killed my little dog, stripped her, had her laying in her own feces, and dehydrated her! Then they lost her and then made the excuse that it was 6 AM, on top of that staff was rude and unprofessional. Would not wish this place on my worst enemy. Please if you love your dog don't take the to a-VIP-pet resort! read more

They did not feed or water our dogs!! One of them has renal failure and absolutely cannot go without water! They are sick, tired, and dehydrated right now! And high off cbd oil. They are neglectful and they are liars! They stripped one of our dogs completely naked and lost her and did not call niether of them had baths and they were both yelled at constantly. Please if you love your dogs DO NOT!! I repeat, DO NOT send your dogs here! They are cussing at the dogs and telling them to shut the F**** up. Do not listen to the lies. My gut dropped when we pulled up and I should have listened. read more

This is the second time we left Little Prince in here. It costs $35 if you have your pet's shot record and $45 if you don't have it and they are placed in a separate suite. Suite is roomy...they even have a TV set in the room...I told the man in the reception, Little Prince loves The Lion King...:) Little Prince's hair was matted when we left him there and they groomed him. We payed $35 for his grooming, usually we pay $60-$80 when we go to Petsmart or other grooming salon. Little Prince seemed happy when we got him...I am very pleased with the service he received at this hotel. We will definitely come back!! read more

A-VIP Pet Resort - Pet Boarding Near Me - Las Vegas, Nevada

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Took my yellow lab here this past weekend last minute and they took him in with no problems. The prices and location are really good compared to other pet hotels so I will be coming back here again when my dog needs a place to crash. Note: This place is kinda hard to find. GPS was not even able to find them. The main crossstreets are Warm Springs and Las Vegas Blvd. You want to stay on LV Blvd, then go west on Warm Springs until you hit a dead end (pass the Animal Hospital) and make a right til you hit Arby, then make a left. The pet resort is kinda tucked away in a corner at the end of the street. read more

I had a great first visit, but all remaining times I brought my dogs there, and it was nothing but bloody terror. My dogs came back with bloody paws and scratches on their bodies. They have high turnover, and the staff is not trained. read more

Left our 2 male dogs there for 2 nights. We reserved separate kennels because our younger, more energetic dog sometimes gets a little too excited and rough with our older smaller dog. We went to pick them up and were told their beds had pee/poop on them. While waiting for the person to bring their beds, I took the younger dog outside. He had immediately had diarrhea that was dark red and had blood in it. I asked the person if his bed had diarrhea on it, and she said the bed had regular poop on it. I asked which bed had poop on it, and she said both, so they might have shared beds. I explained that we not only specified having separate kennels but also paid for separate kennels. Both dogs smelled of urine and poop. My younger dog's personality seems sad since picking him up and he still has diarrhea. I think this place should be investigated. The health and welfare of the animals boarding here is not ok. read more

Had to do a daycare but needed to drop my furkid off at 10 am and pick him up at 9 pm. Not many place in or near Vegas can do this. The management and the owner were cordial and responds promptly. We arrived later but had txt them to let them know that we'd be running late. Thanks for the great service. read more

Experts at grooming fluffy dogs! A-VIP is a friendly environment and Kurt is really knowledgeable about everything Chow Chows. He always answers all my questions on how to keep our pup happy and healthy and gives great advice! read more

A-VIP Pet Resort - Took our pup to get groomed today and he came back all fluffy and clean! Thanks Kurt! - Pet Boarding Near Me - Las Vegas, Nevada

These folks are GREAT! Nice facility and well taken care of. Plus, I'm in and out of there in minutes for drop offs and pick ups. And more importantly, our dog enjoys himself and loves the people there. So, I don't even hesitate when the hubby and I want to go out of town... I call to make a reservation knowing our dog will be well cared for while we are away. For $20-25 per day for a small indoor/outdoor combo run, I think this is the BEST value in town. Plus, he gets to play with all the other dogs. Location: off of Warm Springs just West of LVB. read more

Worst experience ever . I regret taking my baby there. If I could give 0 stars I would . My 2 year old English bulldog has always loved everyone in fact it's hard to keep her from running up to w person she sees, she just loves people . But she was afraid of the staff there. Not at first but the 2nd day I noticed it ( you see I came every day to take her out to be with me during the day. I paid for her the luxury suite , heated floors, elevated bed and a tv. I paid 35 extra to bring her late Sunday afternoon and when I picked her up Mon I noticed there was no elevated bed but she was on a flat worn out bed with all the stuffing coming out . So o didn't complain but I went and bought her a really nice new bed and a new kong toy. So next day when I come I notice her fur blanket is not with her or her toys. I asked why and was told they would find out . So next day I come I notice she's on that same flat nothing that had her on before , I inquired where it is and also the fur blanket both missing . Then the man goes in the ofc and a rude lady comes out and informs me there were dirty and being washed. ( when I picked up her to go home I notice the bed had never been washed as the tag was still on it undamaged) Everything I took her seemed to end up in the ofc not either her. I don't believe she was taken out to poop as every day I picked her up she couldn't wait to fun out to poop. I asked that the tv be left on for her and it was never turned on once . I had to afk they turn on a light for her as my baby was left in a dark cold room scared. The only thing I can say passive is I believe she was fed but each day I came she had no water and I had to tell them to put water down for her. She is traumatized to say the least . Pls if you love your baby don't take her. She was treated nothing like family like there as says . No elevated bed , no tv. Worst place ever, my baby would have been better left at home alone with food and water than going to VIP pet resort. And I think the worst part of the ordeal was the staff acted like they didn't care at all about her or my concerns and lack of care read more

We brought 4 of our dogs here for 7 days during our winter break because our normal vet was full. When we picked them up and got home we noticed all four of them had bites and scratch marks all over their bodies. They all acted different and one lost a tremendous amount of weight. No one called or notified us about anything. We were so upset and regret bringing them here. We will never go back again. And anyone thinking of coming here or care about their pets should consider and look at other similar complaints and photos first. We definitely don't want to see anything like this happen to your pets. It's very sad. read more

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This dog resort was the best. me and my family put my two dogs in for a week and they got groomed and was given much love. they are sanitary and nice. 100% recommend leaving your dogs here! read more

Great place! I was scared after reading A few bad reviews but had boarded there before with no problems. I boarded my 1 1/2 year old German for 14 days. I didn't have time to pick her up so for $30 I had her bathed and driven to my home. She actually gAined weight and had energy to go swimming once home. read more

I have never seen a better pet facility than this. They love our dog, welcome us with a friendly smile and are ALWAYS willing to accommodate us. Baxter loves this place so much that he doesn't even say goodbye to us when we take him. read more

Dear animal lovers, Please if you love you dogs do not take your family member to this place. Their suits are not suits. They do not feed our little doggie at all. Food was provided as well as instructions of what to feed him. My dog lost weight in three days. I will report this place to humane society and the better business Animal cruelty should not be allowed. I feel awful for paying these people to be cruel to my dog. read more

This review is a good 2 years too late, but better late than never, right? When we took a vacation to Vegas, boarding our girl was a priority. We found this place and liked it since it was so close to the strip, had decent reviews on Yelp, and they allowed us to come visit every day. We really enjoyed seeing her everyday and it made me feel like she felt a little less abandoned that way. To be honest, we were happy with our service when we picked her up. But the more time that has gone by, the more I realized how much was actually WRONG with her stay. The bottom half of her stay, upon our visits, we noticed that she kept looking skinnier and skinnier. The staff said she always ate all of her food, but she was SO thin by the end of her stay. She also started getting diarrhea by the end, and we agreed to give her pumpkin as advised by the staff. Our girl was always EXHAUSTED when we went to visit her. Literally could hardly walk exhausted, like she hadn't slept all night. The last two-three days were really hard because I just wanted to take her home and leave seeing how miserable she was. When we checked in, we made it very clear to not throw out any of her food and to leave it out for her to free feed. They said that wasn't a problem, but when we picked her up, the staff said that she always ate ALL of her food, and we didn't receive any back. Really, a full 9 day stay, and she ate every single bite, morning and night, but still had diarrhea and was skin and bones??? This is what really bothered me after we got back home. We are planning another trip to Vegas, but will not be using their services. This is what prompted me to finally write my review. Every time we look back at her stay here, we see something else that just wasn't right. We were still relatively new pet parents at that time, but I'm still ashamed that I didn't realize how miserable she was and took her somewhere else. The staff was always really nice, but it's obvious to us know that our dog didn't eat her food, they threw it away (and it wasn't cheap food either), and she was genuinely unhappy there. Makes me so sad to know I put her threw that. We will be bringing her to another resort this time. Hopefully the Yelp reviews are more accurate for the new place. read more

I boarded my dog here once and will not return. Prior to boarding, I looked closely at the other unfavorable reviews on this website and tried to be proactive about preventing similar issues. Unfortunately, what others have complained about is true. I called on the second day to check on my dog and was told he was playing in daycare with the other dogs and was eating and drinking fine. I was surprised to hear he was doing so well because it was his first time in boarding and he is kind of a shy and nervous guy. When I called back 2 days later, I got someone else on the phone who told me my dog hadn't really been eating and asked if they could give him some wet food. He said they hadn't already tried wet food because they didn't know if he had food allergies. But I had WRITTEN down that he didn't have allergies, and they hadn't even tried to call me or told me the truth the first time I called. So basically, he went from Thurs - Sun without really eating. This same person told me my dog was happy in his run at the time, but he was supposed to be in doggie daycare with other dogs. He said he didn't know if he should be in day care and would check on that. So I question how much time my dog actually got out of his run. I'll try to give the business the benefit of the doubt on what might have been miscommunication, but the rest of what I found was unacceptable. When I picked up my dog I asked to go see him in his run because I wanted to see if he was comfortable. He was not. He was cowering and lying in what looked to be urine, and didn't even want to come to me. The chew treats I had left for him to be given every night were still in the bag on the ledge in his run. When we were walking out, I saw the food I had taken for him piled in with the other dogs' on a cart. I had specifically requested all uneaten treats and food be returned to me, but they had only put 1 of the 2 food bags with his things they had waiting for me up front and were planning on keeping everything else. I assume this served the purpose of making it look like he had eaten as well as padding their food supply. That was annoying, but the condition of my dog was alarming. I almost gagged on the drive home because of how badly he smelled of urine. I'm sorry, but if he was in doggie day care all day and only his run at night then he should not have been rooting in his own filth. And I would expect that the runs (and him) to get rinsed off when needed. When I measured the food he I could see he had eaten about 2 cups of food over the 5 nights he was there. No wonder his skin was hanging off of him. But the last straw for me was his skin. The fur on the entire underside of his chin and neck was stained from bloody sores he didn't have prior to boarding, as were both of his elbows. I can accept that maybe his elbows got scraped from being on cement in the run (even though he is an outdoor dog that sleeps on cement at home all the time without a problem), but not the underside of his chin. I don't even want to know what irritated his skin so badly that it bled. This picture was taken today (weeks after boarding), and he's still healing. This place has a great setup with the indoor/outdoor runs and play yards. Their prices are reasonable. If I needed to drop my dog off for a day to socialize in doggie day care, I would consider it. But I'll never board him here again. read more

A-VIP Pet Resort - Bloody elbows & chin - Pet Boarding Near Me - Las Vegas, Nevada