they were here on time. They called me or texted me 30 minutes before. And Sean's work is beautiful.read more

If you have a 1895 house like I do, you may not like the news that the old chimney needs to be…read moredecommissioned and/or rebuilt. I got that news, but coming from Mike, who was thoughtful and thorough I definitely felt like I was in good hands with a trustworthy company. I had two chimney projects completed on the house a full decommission and a new hot water heater chimney. Duck worked carefully, quickly and honestly. He communicated regularly, and did great work. Thanks!! My old house needed a special touch on the demolition at the roof line and I couldn't be more pleased. Yes, a higher bid than another, but this is a great positive example of "you get what you pay for!" Excellent, professional work, completed on time. Duck left no trace. Thanks Mike for your honesty and Duck for your professional craftsmanship.

I got a quote back in November from this company who I was referred to by my parents who have used…read morethem for the last few years. We unfortunately had to hold off on moving forward as we had some unforeseen circumstances that needed to be resolved prior. The gentleman that gave us the quote was punctual and friendly and I let him know we would be in touch once the dust settled. Fast forward to today, I reached back out via email because I had received a flyer in the mail advertising 25% off newly installed equipment so I wanted an updated quote as I know these are only good for 30 days per the fine print. I was told the previous quote was still accurate so I inquired about the advertisement. I was told that if they applied the flyer discount they would be in the red. I was very confused... Why advertise a 25% discount if there is no intention of honoring the flyer? Very disappointed to say the least.

Our AC was only blowing warm air, so we gave Dan's a call to come out. We were able to get next-day…read moreservice. Ray was the technician that came by. Despite it being close to 100 degrees outside & him running a bit behind schedule, he was very professional & pleasant. Within 5 minutes, he diagnosed the issue & just a few minutes after that we had cold air blowing again! He gave us some information on what the issue was (the capacitor had failed) & he gave us some recommendations for twice-yearly maintenance. Our experience was great & we'd recommend Dan's Top Notch to others. Thanks for getting us up & running again!

This is a man that takes pride in his work. His prices are more than reasonable. He is extremely…read moreknowledgeable and willing to share that knowledge with his customer. I was worried we would need to have our 26 year old fireplace replaced. He found a combination of things that required repairs and was able to do all of them in one visit. He left the area as clean as it was when he arrived. I do not typically write reviews, but this is someone who deserves recognition for a job well done. Thank you Allen

Allen the fireplace guy fixed our fireplace today. He did a professional and wonderful job. He's…read moredependable and very fair.. thank you Allen.

Overall we were pleased with our experience with Bridgetown, however a few things took away from…read morethe best possible experience. +Very competitive pricing +Pleased with quality of work done -Final result looks great -Contractors left red chimney bricks dirty and did not clean -Contractors dug holes for scaffolding and did not repair -Contractors sprayed windows with debris from service and did not clean

Bridgetown masonry built this stunning brick fireplace over our existing fireplace. We are amazed…read moreevery day we look at it. Truly stunning and an amazing transformation. Can't say enough good things about these guys

They live up to their name. Family owned business with a professional and personable expert. On…read moretime, informative, and reasonably priced. Highly recommend this company.

Cord provided excellent service to my family's gas fireplace. I am home sitting for them and while…read moregone their fireplace stopped working. Cord went out of his way during his busy day to add us in and get it fixed. We are so grateful and he did a great job, disassembling, cleaning fixing, and reassembling the fireplace. He left the job without a mess, and was efficient in his work.

This company is appropriately named A+ 5 Perry lives up to his moniker. Perry provided more than…read morefireplace service. He also educated me so I could avoid future problems. He's courteous and efficient. I appreciate his careful effort to keep the work area very clean. I'm eager to refer my friends to Perry.

Very knowledgeable and honest service for a good price. Got our gas fireplace cleaned and working…read moregreat! Explained everything in detail and did not try to get us to spend more like most repair places would. I would definitely recommend him to others.

Great experience, got a grill from them in the summer and we used it everyday in the summer and…read moreabsolutely love it!

Bought one of their most expensive gas fireplaces from Travis Industries. The unit was not…read moreproperly vented when it was installed and Lisac's and Travis both refuse to come out and fix it. Tried to use it one time, just for ambiance but after about 45 minutes my carbon monoxide detectors went off and the fire department had to come out and vent out my house in the middle of winter. I was told by the fire department TVF&R not to use this again until it is properly vented, I called Travis and they told me I need to burn the fireplace for at least an hour to break it in, I told him (think his name was Mark) that it gives off carbon monoxide and he told me I needed to open a window. Of course you probably won't survive! Prior to that incident, Lisac sent out three different techs to fix the unit. Each worked for a couple of hours moving things around and opening and closing vents but never got the unit to do what it supposed to do. This unit is advertised as heating 3,000 square feet, but mine you'd have to lean against the glass to even know it was on. Spoke with Scott at Lisac and he had no interest in getting my fireplace to work, acted like it wasn't their fault or concern. So, here I am with a beautiful and very expensive fireplace that is not good for much of anything. Thank you Lisac's and Travis Industries. Stay clear of both of these companies, there are plenty of other really good fireplace shops and fireplace manufacturers, you don't have to settle ones that just don't care.

Family Chimney repair is top notch. They did a partial rebuild of my chimney from the roofline up…read more They came out within days. The work they did is fantastic. I was very pleased with the bid. They had a very clear contract and filled it completely. Every single person I dealt with was kind and friendly. I won't hesitate to recommend them.

My chimney was falling apart, the roofers were afraid to touch it. Family Chimney came out and…read morerebuilt the chimney with immaculate precision! A few weeks later I ran into an issue with the damper, and the owner himself came out and diligently worked on the issue until it was solved. Excellent business, highly recommend!

I needed a routine service for my Propane Fireplace Insert and my furnace. I did have to wait a…read morebit, but it was worth it. I took their yearly maintenance program for an added savings. The technician, Ted, was a nice young man. Very clean, polite and knowledgeable. He was very thorough and took care to cover my carpet, ensuring no mess. I would highly recommend this service company for all your heating needs. Joe, in the office is a kind gentleman and very good at communicating about your needs. A+ All Fuel!

nothing but good things to say about the folks at all fuel. we were getting ready to install an…read moreinduction stove to replace a very old gas stove, and we needed to cap our gas line. all fuel arrived within the window (with an on-the-way message which is always super appreciated), the technician was very respectful of our home and diligent in making sure everything was set, and was on his way soon after. it was a quick visit for a small need, and while I can't say much about the cost because I'm not sure what the going rate for gas services is like these days, i can say it's clear all fuel cares about the work they do. an easy recommendation if you need natural gas services. thank you, all fuel!

Ugh. I really wanted to like Chuck's. I had them come out and service my gas fireplace as it was…read morenot coming on. The technician came out and did a winter service for the fireplace, which is not what I asked for. He did get the unit working and left after collection $200+. Within in two weeks, the fireplace was not working again. I called Chuck's back and they stated that since I had winter service, I'd have to pay for a full service call for them to look at it again. I explained that winter service was not what I originally needed, as my fireplace wasn't working. I went ahead and scheduled them to come out. We set a date and time and they never showed back up. I'd recommend finding another fireplace service company.

Braden is absolutely amazing! Best HVAC person in the PDX and Metro area! We didn't have heat at…read moreour office. Braden came out right away and found we had multiple broken lines to our mini split ,as well as a poorly based heating unit from a different contractor. While getting some parts, he tore his achilles tendon and needed immediate surgery. He messaged right away letting us know the circumstances. Few days later he was back out on the site in crunches and fixed the heater!! He even stopped by a day after to double check everything was still working properly. A true professional through and through! I highly recommend him to anyone.