Kitchenaid icemaker not working…read more Jesus came out quickly, diagnosed and fixed it in 2 hours and I would use again for any appliance including Subzero and Viking ones.

Update after I posted the review I received a call and a check was placed on my doorstep due to me…read morenot removing my review this asshole put stop to the check and the money was sent back to him. I will be filing a lawsuit as of today. If I could give a lesser rating I would. I called this company out to look at my washer it was having a small issue they came charged me coming out fee on top of the repair fee which was over $300. Never fixed the issue after the 1st visit they completely broke my washer giving it issues it never had. They kept sending the same repair guy out and it still was not fixed, by the 4th visit I demanded a refund the supervisor then said he'll come out which he did said he found the issue he would go get the part the next day comes he calls and gives me the most bogus story about having to order the part so instead he will just go head and issue the refund but guess what it's a over month later no refund I have a busted washer I only had for 2yrs by the way. The supervisor isn't returning my calls. And I have to go out a buy a washer because this company completely destroyed my washer. I would never recommend this company!! By the way this has been going on since January/march it's now may smdh!!! Quality Repairs (Owner) 22 hours ago We're truly sorry to hear about your experience and deeply regret that our service did not meet your expectations. However, we would like to clarify that a full refund was issued via check. We take great pride in our customer service and would never intentionally ignore or fail to return a customer's call. We value and respect our customers and always aim to resolve any concerns as quickly and fairly as possible. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to contact us directly at (281) 793-9791. We're here to help.

Very flexible. I screwed up, and he walked me through everything I needed to do to fix…read more It with the vendor. Then came back out an and did a great job installing!

Great job. Dependable and kind. Highly recommend. Provided details on what he was doing and why he…read moredoing it.

As a new resident to Texas, with virtually no referrals for service repair people, I have had my…read moreshare of "hit or miss" experiences. I am happy to report that ASAP Appliance was definitely a hit! Chase and his asst. spent almost 2 1/2 hours trouble shooting a brand new washer/dryer unit that I had two other repair people out to service. (neither company was successful). At the end of the day, Chase was meticulous in his diagnostics and eventually found the culprit to our issue. The problem was solved, machine reassembled and all is well in the world of laundry!! Thank you to both these guys for doing what so many service people don't do---taking pride in their jobs. You made my day!!

So glad I found this company! Requested service through their website and they got someone out very…read morequickly. Johnathan was very friendly, knowledgeable, and professional. Will definitely use them again.

Thank you for your assistance in getting my refrigerator ice machine taken care of.read more

I have used this company for many years. I am always pleased by the technicians honest opinions and…read morethey're knowledge. Great Company!!

Great service. Got the job done very quickly! Will be calling him in the future for repair needs.read more

My first Tech was Five Stars all the way. He was courteous, respectful and knew his stuff. He…read moreknew exactly how to take the dryer apart and to figure out what the issue was in a reasonable time frame. A deal was make for Dryer Vent cleanout for $100 on the next trip which would be part of the warranty, which was fine, it needed to be done anyways. The parts were ordered and it was prolly my fault they did not get back here for a couple of weeks, but I am also sure home warranty (AHS) was not in a hurry to spend money. So the second appointment was made and kept- but this is where the two stars begins, while the second guy was nice and such, he did not seem to understand that one can not just jam a tool in thinking everything comes a part the same way. I told him the other tech had to remove the door to get the front open, but he just kept trying to pry on it. He would eventually follow my suggestion saying he never seen one like that before. After he got it open, I left him to do some other work. I did not stick around to see how the repair went. I asked him about the Dryer Vent Cleanout which the other tech and I had worked out. His response was he did not have a vacuum with him. I was kinda bummed, because, I ended up hiring another company which overcharged me for the vent. My dryer on one side you can clearly feel where he jammed his screw driver in trying to pry something in which would not budge. I feel the second tech was not up to par. However, I would hire the Company again only if they sent out the first Tech again.

Called about a oven that wouldn't stay hot. They came out and changed the electrical board in the…read moreback. That didn't solve the issue. Called back and told them it didn't work and someone was suppose to call back. No call back. Had to call again. Finally someone called ordered a valve. I had to follow up with that after a week of hearing nothing. Finally the valve is changed and the oven still won't stay hot. Now waiting on call backs and no communication I'm without a working oven for over a month. Communication is terrible, issue still not resolved. Text sent, calls made, nothing gets resolved. Tech talked about making it right, well they haven't. I'm not expecting them to. I should have listened to the rest of the reviews.

Very disappointing service and washer still not working, currently leaking everywhere. Came out…read morelast Friday and opened the drain which flooded my laundry room, ordered a pump and waited 5 days to only find out it wasn't the pump, ordered motherboard and waited another day. He replaced quickly and left but when I started laundry the unit leaked everywhere. Finally called another company. No accountability or explanation for lack of professionalism, never use this company.

If I could give no stars or a negative number, I would…read more We used A-Better Appliance once before & had great service, so it made sense to use them again when our dishwasher needed a quick repair. ALL we needed was to have the handle replaced - nothing mechanical!!!!! November 18, 2022 we had Charles out to give us a price. We paid $181.58 for the part. We expected a part delay, since we were in the middle of the covid stupidity with all shipping delays, etc. - OK, a couple of weeks wouldn't be too bad..... Thanksgiving came & went, so did Christmas & New Year. By Valentine's day, we were calling about the status. Then St. Patty's Day & Easter......nothing. We've been waiting & waiting. My husband called and called & FINALLY spoke to Charles (Cell phone # is 832-306-4001). First, he told him he was still waiting on the part. Then the next story was 'well, you haven't paid me' (Bullshit - have a copy of the check that he CASHED on the same day it was written!) Then, it was 'his wife died & he's had a hard time with the paperwork, etc.' All this to say, 9 months later & we still don't have the part or the repair. Since then, we've had no response from Charles. I finally sent a text to him with a demand for refund. If I have to take this guy to small claims court, I will.

ZERO!!! This company ripped off my elderly Mother. Took $388 to order a part for washing machine…read moreAugust 2021. Every time I call, some woman has a new excuse as to why the part didn't come in and now just trying to get refund but again just more excuses.It's now 15 months later!!!!!!!!!!!!!!!!!!!!! They give the run around every time. This company should get sued.