For two months, I dealt with a frustrating plumbing issue--a running toilet that caused my water usage to skyrocket from 100 gallons to an unbelievable 1,000 gallons per month. Despite my best efforts, including creating a video of the intermittent problem, two different plumbers failed to diagnose or resolve the issue. Both insisted they couldn't take any action without witnessing the problem firsthand, leaving me stuck with no solution while my home warranty approval hung in the balance. Enter Geraldo from A1 Phenox Plumbing. From the moment he arrived, Geraldo approached the situation with professionalism, patience, and a willingness to truly investigate the problem. Like the others, he initially couldn't recreate the issue, but unlike them, he listened carefully as I explained the situation and suggested he clean the corrosion around the components. It was during this process that Geraldo's expertise truly shone through--he discovered the root cause of the issue, a faulty unit, and promptly replaced it. After months of frustration, Geraldo's determination and skill provided the resolution I had been hoping for. He went above and beyond, demonstrating the kind of dedication and care that is all too rare in service professionals. Thanks to Geraldo, this long-standing problem was finally resolved, and I couldn't be more grateful for his outstanding service. I highly commend Geraldo and would recommend him and A1 Phenox Plumbing to anyone looking for a plumbing expert who is committed to getting the job done right! Thank you, Geraldo, for turning this stressful situation into a positive experience! read more

This Horrible Company assigned to us by our home warranty, we waited for a week with a leaking water heater, they came out with a child under the age which I don't believe they are allowed to make 12 years old little boy to go to a customer house and represent a company. They misdiagnosed and sent a wrong report to our insurance which got denied by our insurance, we called another company paid them out of pocket and took them 2 minutes to diagnose the issue and get it approved by our insurance. We definitely do not recommend them not only because they misdiagnosed the issue, but they are definitely not professional and being guided by a child, I had no option to give them lower than one start read more

Please read to avoid having Headaches for you. Home warranties like American Home Shield and Fidelity hire this Company although they know that they have no professional plumber in their team but since they are cheap the give them jobs, but please Do Not Let this Company to come out to your house, if you do, then you will have to wait weeks and go through different contractors to fix their mistakes. They know nothing but know how to get money out of insurance pocket but when it comes to jobs, they don't know how to diagnose, there is a little guy probably right about 12-13 years old under the age giving them instructions and guidance while they are diagnosing read more

Jairo of A-1 Phoenix Plumbing deserves a huge thumbs up for his exceptional work on a plumbing job involving over 40 years of old plumbing. Despite the challenges, including multiple trips to obtain replacement parts and dealing with a home warranty company for repair authorization, he remained determined and persistent. His tenacity and dedication were truly commendable. His tremendous contribution to the company, coupled with his excellent skills and positive attitude, is truly appreciated. Great job A1-Phoenix Plumbing for having a star ace plumber such as Jairo. read more

Horrible. Told me they could be at my place between 9 and 11. I said that's not good for me, can you do 11-1? They said no, I said okay and move stuff around. They call the next morning, said actually it will be more like 11-1. I said fine, move stuff again, and go wait at the house. 1 comes and goes, nothing nothing nothing. I call them 3 times and text them 3 times, and nothing, no response. Then I leave a bit after 2 (I have shit to do). Finally I guess they showed up between 2-3 (they left a note), but I wasn't there. Messed up my whole Saturday schedule. read more

Mario Gonzalez did an excellent job in clearing the blockage. I had a plumber out here before him who had to return because it was blocked Again and the plumber was very difficult to work with when he returned, but Mario was friendly and informative and told me he'd be right back if there was a problem this time with a camera so they can look and see if there's any collapse. I highly recommend him. read more

Gonzales arrived right on time. We had a clogged pipe in our kitchen under the garbage disposal and Gonzales was in and out in about 30 minutes. He offered to take his shoes off before coming in and completed the job leaving everything very clean. We would hire him back in a minute. Thank you Gonzales! You are a valuable asset to your company! read more

Mario Gonzalez was excellent! He was knowledgeable about garbage disposals, made quality recommendations, and was very friendly! He was also efficient and timely. He arrived ahead of schedule, sent me a notification, and performed the work with quality. Highly recommend working with A1 Phoenix Plumbing and specifically asking for Mario. read more

I recently had the pleasure of working with Edgar for a plumbing issue in my home, and I couldn't be more satisfied. He was professional and well-prepared, quickly diagnosing the problem. The quality of his work was exceptional, completing the job efficiently and leaving the area spotless. Additionally, his customer service was great. read more

BEST SERVICE EVER!! Not only were they the only ones who responded to me at night for the shower that broke, but they also arrived very quickly. The price I paid, considering it was an emergency service, was excellent. They left everything spotless and explained exactly what they did. Highly recommended read more

Extremely careless and irresponsible, they came and fixed a leak behind a wall which they need to open up. I paid them extra money $220 to open up the wall They fix the pipe just left and cover it with plastic. I called him back. They said they are not coming back to fix the hole in the wall. read more

Jairo, did a great job fixing two leaks we had in our two bathroom bathrooms. Communication was good appointment was scheduled at 12 on Christmas Eve. Appointment was on time and was finished in a timely manner. I would recommend A1 Phoenix, plumbing to family and friends. Thank you! read more

Gerardo fixed multiple issues for me. Identified the leak with my water heater, and several issues with my kitchen sink. He replaced the trap, cleaned the pipe and recomended how to take care of the pipes. Great work and on time! read more

mario came in from my insurance company and fixed my water lines that were leaking in between the wall he came in cut open the wall and fixed it right there and then and explained to me why it happened and what needed to be done read more

Edgar, thank you so much for the great review! We're grateful for the opportunity to work with you and A1 Phoenix Plumbing. Your feedback means a lot to us, and we're always here if you need anything in the future. read more

This is an excellent company. I called them to fix my bathroom faucet, and Edgar was very respectful, kind, and efficient. I will definitely keep them in mind for my future plumbing projects. read more

This company is full of scammers. Be careful when you hire them for your plumbing needs. There are other plumbing companies out there, do your homework before hiring this company. read more

Mario Gonzales did an outstanding job! Professional, efficient, and detail-oriented. The work was completed perfectly, and the service exceeded expectations. Highly recommended! read more

Gerardo from a1 phoenix plumbing came to my house and checked my sewer line he knew exactly what needed to be done to it and got it fixed the next day very quick and responsive read more