Leroy and his team at Martel Water Systems has been an exceptional partner. I manage tons of properties in the area and they handle all of our pump and well work. Their response time is excellent, their team is extremely knowledgable, and they consistently identify and fix issues efficiently and correctly. It's clear they take pride in their work and understand the importance of keeping critical systems running. Their pricing is fair, especially considering their high level of expertise and the fact that they are a trusted local company. I highly recommend Martel Water Systems and value the relationship we've built with them. read more

Great Company. I had my well pump fail I called Martell to look into it. They were onsite within the hour back up and running 4 hours after the initial call. 10/10 read more

Sometimes specialized services like these are almost impossible to find and get help with.... Luckily we discovered Martell. They came out promptly to inspect and advise on an old well on our property. Team was awesome, super helpful, great communication and presented us with multiple options and opinions. Martell was excellent, highly recommend. read more

Martell Water has been serving us for over 33 years, including drilling a new well years ago. We have always had fast service in an emergency. They take good care of the well and water tank equipment. read more

I reached out to Martell Water Systems during a recent emergency when my well sprung a big leak. They scheduled an appointment for the day after I reached out. But Leroy called later that same day and said he had time to come by. A few hours later, problem solved! I could not speak more highly of Martell Water Systems- friendly, prompt, and highly skilled service. read more

Martell Water Systems went above and beyond for my family. Our water went out on a late Friday afternoon, and as they did work for us about a decade ago, we called them. They were able to squeeze in an emergency water delivery in an amazingly short time, and then followed up on Monday to do a repair that involved trekking up an unmaintained hillside forest. Under rugged working conditions, they discovered one problem, and were able to stop a slow leak that could have caused bigger problems down the road. Fair pricing, clear communication, and a very down-to-earth crew. Couldn't ask for more. Thank you! read more

Great communication followed by excellent work and craftsmanship I would recommend Martell for anyone in need of any well or water services

These guys absolutely bailed my business out yesterday! Very professional and expert. Thank you!

I have been a customer for almost 20 years. Always very professional. Very accommodating on scheduling. Highly recommend.

It was pretty amazing I went to their office on Tuesday morning and had a tech at the house that day diagnose the problem and was repaired the next morning. That's a 5 star job read more

Martell Water has drilled 4 wells for me, serviced a 5th well multiple times, and installed multiple water tanks on my farm. I would recommend them without hesitation. They are skilled, professional, trustworthy, and I depend on them for all of my water servicing needs. read more

The Martel team is very professional and delivers every time! We have used them for over 20 years. They always been available (even on weekends and holidays) for emergencies and deliver quality results 100%. They are model for how a business should be run. I fully recommend them without hesitation! read more

I have a private pump system for water to my house that failed. I called Martell at 9 am and by 11 Leroy changed his schedule, came to the house and had us operating within an hour after replacing the control box. This is not the first time Martell has helped us. He also installed a booster pump for an irrigation system and replaced my submersible well pump. Could not recommend more highly read more

Great communication. Walked us step by step and answered all of our questions. When job was complete still checked in with us

We have relied on Martell Water Systems for the repair and maintenance of our water pumps for about 5 years. They provide excellent customer service, from their office staff to their service technicians. They are very knowledgeable; I have learned a lot from their service. When I call with a problem or question, they respond quickly to help us. read more

Wouldn't recommend this company to anyone based off their employees behavior & driving. This truck ran me off the side of the rode and would not let me merge when it was my turn to merge. He then had the audacity to flip me off when he was driving off. I guess he forgot his company information is plastered all over the truck. Based off the reviews they have , I'm not to surprised. Do better. read more

Martell Water Systems - . - Water Delivery Near Me - Pittsburg, California

Ok, I can't confirm Martell's work, but I want to say a big thanks to them for their help. I called to get quotes for water testing and design and they were very friendly and helpful. Thanks! read more

Can't recommend this company at all, Terrible Customer Service Called on a Monday I told them that we needed a Water Truck on Sunday ( Which was Fathers Day I asked her are you guys still working that day is kinda a holiday SHE SAID YES ! ) and Then she said Call me back on Friday Morning and I'll know more info for you I said OK So Friday Morning I call she answers and says you'll have to call me back at 2pm I don't have any trucks back to let you know a time frame for Sunday, So I said OK and called her back at 4pm she AGAIN says I don't know I have your number I'll call you when the trucks pull in to let you know......And SHOCKER SHE NEVER CALLED ME BACK....... Really got the COMPLETE RUN AROUND !!!! read more

These guys may be good at drilling wells - I wouldn't know though, because they've no showed/no response to me 5 times. I originally found them on Yelp as we're looking to replace our well. They were going to come out, then no showed. I called again, got another time, again a no show. 3rd time they said someone had a well emergency so would have to cancel (which is fine, I get it) but that they'd call back to reschedule - no call back, no new appointment. I called again, was told someone, I think his name was Leroy, was going to call - no call. Unbelievable way to run a business. I can't take these guys any more, I'll find someone out of area to come drill a new well. Just not worth the headache. read more

I will never go to anyone other than Leroy Chancellor. Completely honest, hard working, and extremely knowledgeable. My well tank went out on a Friday night, he answered the phone, and came the next day and worked with his partner in 112 degree heat so my animals could have water. He is a hero in my eyes and I could not be happier. If you go somewhere else you deserve what you get. read more

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I can't say enough about Leroy and Martell. They service a well for a neighbor that's on my property. For almost thirty years hey have be courteous and respectful. They gave a thorough and competitive bid, and they stuck to it!!!! They were timely and did a fabulous job cleaning up after themselves, ESPECIALLY since this was a big well: 150 feet down. They did everything from drilling, buildings the well, electrical, and hooking into the irrigation system. But here's the best thing: Leroy maybe knows where every drop of water is in the aquifer underlying the whole count. While he can't guarantee water, he pretty much knows all there is too know. I flooded my yard all summer reducing my water bill to like $50 a month (down from over $1000). AMAZING EXPERIENCE!!!!! Stephan read more

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DO NOT USE OR WASTE YOUR TIME WITH MARTELL DRILLING! (Clayton Resident) LEROY CHANCELOR (says he's the owner).. Hung my 82 year old mother out to dry for 5-days with NO house water to 1/2 the house & NO landscape irrigation (motor on the well died Wednesday night); Called first thing on Thursday morning; they promised to communicate and try to be there Friday morning... we called in (nicely by the way) Friday 2 times thru the day... hung us out to dry... pushed us with bs till Monday morning... (Saturday morning, I even left an inquiry message & reminded them for the appt on Monday).,, We get a call TODAY (8/8/22) at 2:15pm and the girl who answers their phones tells my Mom "they crew is done with their job and can come now BUT... here it comes.... it will be $350 for the 1st 1/2 hour and $250 each 1/2 our after BECAUSE THEY HAVE FAMILIES TO GET HOME TO!" I have this crap recorded, ELDER ABUSE!! hold a senior hostage and then terrorize her financially for them to come fix her well motor as they promised. I call the office today at 3:20pm after I can Decipher the upset call from mom, and ask for the manager or owner, the reception is trying to screen me - now I know why lol. I get an older man on the phone who sounds completely uneducated & rough around the edges... I ask his name and he starts harassing me immediately on the phone, I'm trying to explain that I just want to talk to the manager or the owner to try to get control of this mess and he tells me that I've got him (he's the owner) and that he gave me his name and his title. Which he did not. All he wanted to do was fight on the phone. I am not sure why all the head games with customers. I explain who I am and he starts cussing me out on the phone telling me that the little old lady that's been calling him has been harassing him, and she needs to stop f***ing calling there which is complete insanity because I've been there for most of the phone calls coming into them. Nevertheless it doesn't matter but DO NOT waste your time with this company - it is of opinion that they are shady crooks that prey on anyone they feel has money OR seniors that can't deal with this stuff, by having us wait the 5-days she's lost a lot of beautiful established landscape that could have been salvaged if we'd known what assholes this company has working there by calling another well repair place. No matter what Martel's response is to my post is to COVER THEIR ASSES... don't believe one word! I have it recorded and I'll be uploading along with my call logs! To you Leroy, you're a pig, you're a piece of crap for stressing an 82 year old woman out, having her wait 5+ days to dump on her and try to over charge intentionally! SHAME ON YOU! And we call and you're so obnoxiously ignorant. read more

I am not exactly young, so I have delt with a lot of different companies throughout my life. My experience with Martell Water Systems is at the very top. I had a total well failure. Within ONE WEEK Leroy got approval from the County and had drilled me a new, state-of-the-art well at 150.' He hooked up a temporary water system on DAY ONE to service my family, and 55 fruit trees that would have died in the heat wave we experienced. I watched the employees of Martell work at an amazing pace, and I am so impressed. This company has the equipment, knowledge and service-orientation we rarely see any more. Thanks guys! read more

I came across Martell Water Systems in my search for a company to drill a new well on my property out in Oakley. My existing well was having issues and needed to be replaced. I had been dealing with two other companies prior to finding Martell, but the other companies were terrible at following up with me and given the cost of a new well, I just didn't feel comfortable doing business with them. Martell on the other hand was completely different! Leroy came out on short notice after hours to give me a quote on the new well and explained their entire drilling process to me ( something none of the other companies had done ). He explained the equipment they used and the processes / materials which set them apart from everyone else. I'll be honest, when I was listening to him explain their process to me, everything sounded great, but in the back of my head, all I could think of was $$$ signs. I thought their quote was going to well above all the others I had received. When their quote came back, it was right in line with all the others I had received so I was pleasantly surprised. Being that I had no water, I was in a hurry to get the process started so I could finally put this disaster behind me. I put the deposit down on the job on a Thursday, Leroy had the permit for the new well that same day and had the rig and equipment set up at my house the very next day. Due to a holiday weekend, they didn't start drilling until that Wednesday, but they finished drilling by the end of the week. The following week, they installed the new pump and plumbed all the new water lines into my existing water system. The crew doing the work was friendly, knowledgeable and efficient. They were able to drill the new well, get everything hooked up, destroy my old well and have me up and running in just about 2 weeks. All the other companies I talked to had quoted 2-3 weeks before they'd even begin the work. Martell definitely went above and beyond what I ever expected. The new well is working perfectly and their installation of the equipment was professional and thorough. Wells are not cheap so you want to make sure you have one reliable company to deal with who will drill the well and install the equipment. Martell was definitely that company for me so I suggest you check them out if you're in market for a new well. read more

Leroy just added a 5,000 gallon water tank to our yard and setup all the piping and electric. We are always very satisfied with his work and responsiveness. Thank you, Leroy! read more

The BEST company I've dealt with ever!!! Every single staff member was super friendly and professional and answered any and all questions we had, and we had A LOT! We definitely were not prepared to have to have a whole new well done for our home but they made the process very smooth and I really felt like they cared about my family (including our dogs) as well as doing high quality work. I will never use another well company! If I could give them more stars I would! Thank you so much Martell and staff! read more

I have been using Martell water systems for years, but something must have happen and the went for being on the high side to very dishonest. I had a water pressure problem they sent one man out he could fix it but said the owner would get back to me with a estimate . The owner Leroy called and talked to fast you couldn't tell what he was saying. He never sent a written estimate. But I did hear if I need ever thing new it could be 4,000. no breakdown on parts or labor.. They came out the next week no advance notice. They send two men for a 45lb. pump. at $ 250 for the first half hour and 220 per hour after that this was a one man job 150 -130 rate. The help did no work at all just got a few tools and didn't even know that a cresent wrench was. When the hooked the system up it leaked and the one worker had to redo it. It took 3 1/2 for a hour job but some of that was it was a different pump they got me. I called the owner LeRoy when I got the bill and told him it was a one man job and the second man just watched., He became angry and very rude and said I told you 4,000 and that was what it was. But he padded the bill by $350 for a extra man that did nothing. I said I never got a written estimate he said I needed to ask for on. Be careful using Martel and get everything in writtin. read more

We have a well on our property that we use to water our landscaping. Twice in the past 10 years we had a malfunction with this system and I called Martell to fix it. The first time, the pump died and had to be replaced. The second time, the pressure switch that turned on the pump stopped working and had to be replaced. In both instances, Martell was responsive in setting up an appointment, coming out at the scheduled time, troubleshooting the problem, and fixing it. I think they do a good job and recommend them. read more

Martell drilled our well 30+ years ago in Piedmont and they have provided various repairs/upgrades over the years, replacing old, worn out parts. Last year they did a complete overhaul with new pump, pipe, wire and electrical components. Last month the well stopped working. It took them a few weeks to get to me because they are swamped with work and they provide service to those who can't flush their toilets first, landscape needs second. Frustrating but reasonable. They came out, I have been very impressed with their crews, and had to replace an electrical part they had installed last year. After pointing this out they only billed me for the labor not the part. Martell is a good company, they know their business and stand behind their work. I would recommend them for your well. Thanks Martell. read more