Out $145 and my washer is still not working. I called and specifically said I had a SAMSUNG washer…read more Sebastian came, attempted to fix the machine and was unsuccessful. He told me he did NOT have the proper equipment to do a software update and still proceeded to charge me for not fixing the machine.

I have used Sebastian's Appliance Repair svcs 3 times and each time he has been able to make it out…read moreto me the next day. Luckily I've never had ER svcs. All completed same day also and he is very nice, prices are reasonable.

Horrible service! The tech said that he would return and…read morefix our dishwasher and replace a part on the top rack. He no showed and we still have no dishwasher! I would not recommend this company!

In June 2025 we searched for an oven repair project on Yelp. The oven was overheating and the door…read morewould lock as a result. Food inside would burn. Error codes appeared and were provided to Peter who responded timely. Over time Grant and Peter both came to our home and attempted to repair the oven. Both were cordial, on time, and left the place clean but neither seemed to have the knowledge or capacity to complete the job. First visit: Grant spent a considerable amount of time researching the error codes and how to proceed using his electronic device (phone or tablet). He replaced a small part and the oven worked a few times then the problem reoccurred. We requested a more experienced tech come out and the owner (I believe) Peter came out. During that second visit Peter suggested rebuilding the motherboard. After months of waiting we received a text that the motherboard had come in. Peter reinstalled the motherboard on the third visit. During our Thanksgiving meal preparation on Thanksgiving Day the problem reoccurred. We called and sent a text in desperation - advising our ham was in the oven. We didn't hear back. We received a text message on 12/1/25, stating they were closed for the holidays, and asking if we were able to get our oven fixed? During the fourth visit Peter didn't know what else to do, and offered to install a new oven or refund the amount of the service call. He sent a quote for over $2100 for a new (low end) Whirlpool wall oven (our current oven is a slide in) which included installation and haul away of the existing oven. I had done some research and determined that that price was greatly inflated so on 12/12/25 we accepted the offer for a refund for the service call of $477. We finally received the refund via Zelle on 1/14/26, after numerous follow up attempts in writing and by phone. Based on this experience it doesn't appear their skill levels go beyond maybe simple repairs or installations. Both Grant and Peter admitted that a lot of the work they do is for home warranty companies. The integrity however is a bit bothersome - the delayed refund, lack of communication pertaining to its status, a lie from the office staff stating an email was sent on 1/5/26 asking if we had Zelle, accepting a job they weren't equipped to complete, and not having on-call response for emergencies. Sorry I can't recommend at this time.

Jim was very professional and knows he stuff. Thank you for saving my dryer I was really afraid it…read morewas going to be time to retire her but you were able to get her running like new again!!!

From the owner: Over 20 years experience. Handling domestic appliances, Washers/Dryers, Freezers, dishwasher,…read moreranges, ovens, most make and models. 90-day warranty. Servicing Vacaville, Fairfield, Vallejo and the surrounding Fairfield area and Greater Solano County.

Excellent service, quick to respond, very knowledgeable, and many years of experience.read more

I've hired Ed a few times over the years. The first time was to get a second opinion after a Sears…read morerepairman said I needed to have a circuit board replaced in my fridge which would have costed hundred of dollars. Ed came in and diagnosed the problem right away saving me a ton. After that experience, he's the only person I'll hire. And when people ask on Facebook groups or Nextdoor, I always refer them to him. You will not find someone more knowledgeable or honest.

After reading the reviews I was skeptical. He came out was knowledgeable. A breaker blew not his…read morefault and he said he'd come back. I was very skeptical especially since I couldn't get in contact with him. But! He called came back with an electrician and got everything fixed. I would use him again! I was happily surprised. He's building his business, it's not perfect, but I say give him a chance. Reasonable prices too.

Horrible service! The owner I believe came out here and did not fix the washing machine instead…read moremade it worse and left a complete mess on my carpet! I didn't realize it until after he left. I literally had grease stains in my carpet .. I had to scrub them to get it out. He not only did not fix my machine but left a mess as well. Stay away!

Awesome Business .customer service. The Team from Vacaville Appliance came look at my washer issue…read more Gave perfect diagnosis. Recommend new unit due to over use of heavy Blanket loads . Thanks for the professional service. Sean will always recommend this Appliance repair Team.

Called them out to fix a leak in a refrigerator. Charged me $260 to fix leak in $400 refrigerator…read more Leak never fixed! Would not refund the money. Threw away $260 and had to buy a new refrigerator. If i could give lower than 1 star I would!!!

Called 11/07/24 for parts on a dryer. The lady informed me they are retired from ordering parts…read more She suggested other options for replacement parts.

Have used the kind and knowledgeable folks at Ken's over probably three decades for parts and…read moreadvice. You can trust your appliance issues to them!

Jodi was fast, took one day to come out, efficient and friendly. He works with AHS and…read moreindependently.

I put in a service request with AHS today and Jody, the owner of Ace Appliance called to setup the…read moreappointment. I said anytime works for me. He came out 20 minutes later and fixed our dryer on the spot. Highly recommended and will continue using him even without insurance.