WOW What a PRICK! We called for service and after telling him about our dryer and it now working; he said "I'm gunna pass" and hung up!!!! read more

My washing machine broke last night and I called Darrell this afternoon. He called me back within a few minutes, told me not to go anywhere because he was leaving another job down the street and was at my house within 5 minutes. Unreal. Darrell is a friendly, personable guy and fixed my washing machine in no time. His fee was very affordable and I won't hesitate to contact him again if I need help. read more

Very friendly and quick response provided by the technician for my washer and dryer. Explained what he is doing as he is doing it and offered options for repairs/replacement. The job was handled professionally and efficiently. I would recommend this service to a friend. read more

Very grateful to Darryl for his telephone help on a Friday night at 7 p.m. Our dryer had been working well for years but suddenly we began to smell a burning, toxic odor in the laundry room. Called Darryl to try to schedule a visit, and he was able to diagnose, via telephone, the source of the problem, which was unrelated to the dryer itself. (Problem was rooted in a malfunction within the box attached to the wall that holds the dryer cable, etc.) He was methodical and very precise with his instructions to us re the diagnosis and importance of turning off the circuit-breaker, and we appreciated his expert guidance. Thanks, Darryl, and we have already recommended you to two others in our community! read more

Our portable 5-year old Kenmore dishwasher wouldn't pump out at the end of the cycle. We called Sears who said they would send out a repair person in ten days! We called Ace and their pleasant repair man came out the same day and replaced the pump! The next time we used the washer, we noticed a small leak coming from under the unit; we called Ace and the repair man was out the next morning and fixed it at no additional charge. Pleasant, responsive, prompt, and experienced! We will use Ace when we need appliance repair next time! read more

Ace Appliance Repair tech Frank came out the very same morning as the call, troubleshooting the repair quickly, and professionally fixing some errors that someone else had made. Highly recommend. Will always call them from now on. read more

Difficult to deal with on the phone but came out on a Sunday. Seemed to do a good job on the repairs but overcharged me on the labor and offered no explanation why! I wouldn't use him again. read more

The kids came home over the holiday break with LAUNDRY! The washer was flooding the floor of the garage and the dryer had no heat. Darrell came the day I called (today). It took 90 minutes to repair both machines. Thanks Darrell! read more

I can't come close to remembering the number of times Frank has come to the rescue. He has been keeping our appliances running for over ten years. This includes a Sub Zero refrigerator, Frigidaire Washer and Dryer and a Dacor outdoor grill. He is alway prompt and willing to give a narrower arrival window than most. I'm always afraid he will tell us we need a new unit but he has never failed to get them running again. read more

No manners, overcharged me and didn't say anything when I brought it up to him. Will say he's 10 minutes away and then show up without prior arrangement. He kept talking to me about what he was doing to the dryer and things he was experiencing and each time expected me to dialogue with him even though I was not in the same room with him. Said I needed to come right away and I run to the laundry room to find him holding a bunch of linty crud in his hand and tells me get a trash receptacle now! I hand him one that was, no exaggerating, 3 feet away. This whole time I'm trying to cook something in the kitchen. He made me run over to him at least 6 times to hear whatever he had to say. Not to mention he was having a hard time sometimes and cussing! Don't need that in my home. He's lacking patience and decency. Stay away! read more

Unreliable!! 2+ hrs. late with no phone call and a complete no show on the rescheduled appointment the next day!! I would advise finding someone else!! read more

I have used Darrell of AA Appliance repair for over 20 years and have always been satisfied with his repair work on my washers and dryers. One call does it all with reasonable rates and professional work. read more

I'm not a negative person, but I tell all my friends and clients how this guy Darrell Fowler (AA Appliance Repair}, is a total ripoff. I tell my friends how he had the nerve to charge me $100 without even running the washer, or even lifting the lid. I had explained over the phone before he came over, that the washer was making noise in the spin cycle. He could have told me over the phone that it wasn't worth fixing. Instead he came to my house to give me the bad news. He did absolutely nothing but take my money. I want to warn everybody about this guy Darrell Fowler. My only thought was, "This guy is a total ripoff". I hope he doesn't rip more hardworking people like me. And please don't confuse "AA Appliance Repair" with "AAA Appliance Repair". They are different ...Totally. read more

We tried Ace because our regular (grumpy) repair man from another company was not available. Frank from Ace called me back within 30 minutes. He was quick, friendly, and reasonably priced. He worked through the weekend and expedited parts to get our Viking stove fixed before houseguests arrived. Frank is the man! read more

Terrible! This company was Terrible! The guys came this morning (was rude on the phone) wouldn't take his shoes off in the house and charged $100 for a 10 minute visit. I had a baby bottle rubber part in the bottom (wish I would have just looked before I called!) so he came, took it out and charged $100, no parts and 10 minutes labor. My experience with this company was negative in every way! read more

I would never recommend this company. We waited a month for a part, was given a written warranty by Frank and when the part broke 3 weeks later, our calls have gone unanswered. They have refused to stand behind their warranty. Terrible business practice. We spent a lot of $ for nothing. Extremely disappointing!! read more

I contacted Ace Appliance Services because my GE Profile refrigerator stopped keeping food items cold and frozen in the freezer section. Frank arrived at our home during the scheduled time and put more refrigerant in the compressor. Frank is very knowledgeable and explained that his repair was a temporary fix and that we need a new compressor. I also appreciated Frank's cleaning up after the repair so as to not leave a mess in my kitchen. So far our refrigerator is now working properly thanks to Frank! read more

Since I relied heavily on other YELP reviews to call Ace Appliance Service, I think it is only fair to provide you all with my experience to perhaps bring balance to past reviews. Frank just left the house. I initially called him on June 17, '16 primarily to look into our washer that had stopped working. I also asked if he could check-out our icemaker that had stopped making ice. He agreed to do both for the same service fee of $49 which I appreciated. After he quoted me a price in the $600's to repair the washer, I decided to buy a new one instead. He quoted me $250 to fix the icemaker and I agreed to this repair. I gave him a $200 deposit. ONE week went by...then TWO...then THREE...and I never heard back from Frank. I finally called Frank on July 7, '16 and he was apologetic and said he'd be at my house the next day between 12 noon and 2 PM. He arrived around 2:30 PM :( ! He worked efficiently. I was surprised a bit by the $108 balance. I was charged $50 for the service call, $250 for the icemaker repair and $8 for a lightbulb replacement for the freezer. I don't understand what his advertisement about "Free Service Call with Complete Repair" in the yellow pages means, but it didn't apply to me and probably won't apply to you either. When I asked him to clarify the bill, he offered me a $1 bill as if that sarcastic gesture was what I needed to understand the bill. I won't be using his services again. If you give him a chance, then have him be very explicit about the total cost of the repair including the service call and stay on top of him until the repair is completed. read more