We bought our pretty little girl and everything from them that they recommended she was fine but wouldn't gain weight the she died when she got her shots with in 1 minute of getting it in the doctors office they tried for over 1 hr. to bring her back oxygen heart massage nothing worked. Our Vet has over 40yrs experience and the same type of dog and has never lost a dog until ours. Needless to say everyone there my wife myself the doctor all the girls and office manager all cried some that day. When we called about the so called puppy guarantee ( what a joke) the girl who answered was just rude uncaring after approx 10 minutes of that she final gave up and said you need to talk to the owner anyhow nothing I can do. except be total rude little ______ for 10 minutes. She wouldn't let us leave message and said nothing she can do for us and hung up. We called for over a week but never got and return calls just rude staff giving us the blow off. ONCE they get your money its TS who cares nothing you can do hung up! So myself and my whole family would tell you do not buy anything from them these dogs are little more the feed stock to them I can only imagine what they do to defects and the old ones that don't sell quick. There mean heartless uncaring and it showed. Do your research before buying anywhere and don't buy here. We thought we did but guess not in hindsight you fall in love with a playful little bundle of energy and they got you you'll do almost anything then to make your wife or daughter happy thats what they play on. YES THEY ARE A FROM WHAT I FOUND A PUPPY MILL!!!!!!!!!!!!!! PS: Odds are 10 to 1 against you finding a good honest real breeder Some of these post seem to be more about convincing you how great Ridgewood is then a real experience of buying a little puppy. Could be me but really read the posts for what they are saying see if I'm right or wrong? GOOD LUCK & BEST WISHES Finding your little buddy. read more

We purchased our puppy here and everything was fine initially at the facility however our puppy has been sick every month since got him and he's now 2.5. We called and left several messages asking for the parent information so that we can tell our vet what the dog history is with the stomach but no one ever called us back as they knew they sold us a sick dog. At a minimum he's allergic to every food and having the family history so we know how to treat and for what would have been nice as even the vet said there was something wrong with his parents. Be careful of this place they sell sick dogs. Do yourself a favor and buy elsewhere. read more

I was looking for a puppy that didn't come from a shelter, I know-adopt dont shop. But adopting from a shelter you have no idea the history of the dogs there. I looked up Ridgewood Kennels and picked out a puppy, a Havachon named Cookie. She was born on September 23rd which was my aunt Cookies birthday. She passed away when I was in my teens. Definitely a sign that I should get her. She was my birthday present from my mom and my brother. I scheduled the appointment to go pick her up. The pickup went flawlessly.. I took her to the vet for the first check up and she is healthy.. She is about to turn a year old and is the best puppy ever. She is very healthy and very playful. I thought so much of the kennel that I'm getting another puppy in a few weeks for a friend for Cookie. You can tell that they care about their pups since they post videos on Facebook and on their website so you can see the pups before you put the deposit. They are not just looking to make money. I'm waiting a few extra weeks because my new pup is small and they want to make sure that she is eating right and is healthy enough for me to take home. I have highly recommended them to friends. read more

So since you somehow had my remove my review from Google. Well I will follow up and not let you get away with it. My experience is still my experience and it should matter if you agree. I was so excited to get a puppy. I looked up and thought I'd found the right breeder. I was wrong! I placed my deposit and almost immediately received a congratulatory email. I was then told I'd receive an email with further instructions the Monday prior to my pick up. I admitted to being nervous and was reassured that if I had any questions or concerns I'd be able to call or email. Monday and Tuesday came and went. I emailed on Wednesday and was told I "missed on the list". Wednesday night after 10pm I was sent "the email" after expressing concern again on the business chat. In the email I'm instructed that I have to respond by today. I respond that I'm going out of town and feeling like an afterthought with how this was being handled. I get another email explaining personal issues going on, blah blah blah. Ok fine we all go through it, BUT, if you can't take care of your responsibilities, hand them off to someone who can. Then I get another email throwing up in my face about being nervous about getting a puppy and rescinding the contract. Victim blaming at its best. Now I'm not going to be a good dog mom, really!?!?! I'm about to spend $1,700 and stupid me to expect complete professionalism. At that point I was concerned that if I had any issues I'd get a delayed or no response. But I get blamed for the breakdown. Things happen, however, be gracious and accept responsibility and APOLOGIZE when you're wrong. It goes a long way. You are supposed to be the professional! Don't place doubts in people's minds when their heart is in the right place. DO BETTER!!! My search continues. read more

our puppy had hereditary issues causing him to pee accidents which we were not made aware of. When confronted their guarantee didn't cover the expenses. read more

You can say what you want, but I love the puppy I purchased from them. He came with all his shots, he was clean and healthy. They were friendly and not pushy. We did not feel rushed to pick a puppy in fact they let us put a deposit on the one I feel in love with while assuring us if we didn't like the dogs personality we could move the deposit to another puppy of our choice. They held Broadie for us for 2 days before we could get there....and yes it was instant love. Since Broadie has developed and grown nicely. If you are looking for a healthy puppy from a company that stands behind their babies, I would recommend this establishment to anyone. read more

We've bought a pretty expensive puppy from here and found him to have a genetic condition within the first 9 months of his life. HOWEVER, unless we've found this in the first year or he dies in three years, we're out of luck! HBuyer beware!! Vet and surgery have cost us 2k so far with knee problems and the vet has said since this is a genetic problem, it will happen to the other knee as well. I will never purge a pup from what I've been told is like a puppy mill again. read more

I received a great puppy from here. He was born Jan. 15,2013 and I got him when he was about 8 weeks old. today June 2.2013 and Scamp is a treasure. Bright, vibrant, active and always at my side. They recommended Pet Smart's vet Banfield. My puppy comes with a one year full replacement guarantee should there be anything wrong with him. I love the puppy and highly recommend this Kennel read more

I loved AA Ridgewood Kennels, our boy Cubby is 18 Months and couldn't be healthier. They were wonderful people and didn't pressure us when choosing our dog. I would recommend them any day! read more

I bought my dog from here 6 years ago. She is still living and healthy. And she is a blessing! Ridgewood has great service, and their employees are very friendly and helpful. I did some research on this place before i bought my baby, and i found out that it is a family business and has been running for 40 years. The man that owns the store, Mike, his dad and uncle started this business. They have a website that has feeding and training tips on it. You usually dont see thattype of dedication at other places. They also give a lifetime warranty (which NO OTHER puppy place does), and that shows that they are very confident in the dogs that they are selling. They make it very obvious that they know what they are doing, just by the way they talk. This place is NOT a puppy mill. If you even think, for one second, that this place is a puppy mill, then you need to visit www.ridgewood2.com and read the section about puppy mills. read more