This place is a fucking joke! If I could give negative star, I would. First, I was quoted $1041 for…read morea repair on my car. I go to pick up and it's $250 more than what I was told. No email was sent to me for the first quote I was told. Hell, no email was sent to me period. I get into my car, it's running hot and the a/c isn't working which was not an issue before. They're trying to charge me more for an issue that was not an issue to begin with. I really wish I never was reeled in by their fake ass "family" business spiel. THEY'RE FUCKING CROOKS! RUN AWAY FROM THIS BUSINESS

Went in to get a tire patched. Price was fair ($41.77 after tax) and seems to have been done right,…read morebut unfortunately my really nice valve stem covers were stolen and replaced with cheap ones :( Also, my trunk was left messy after they retrieved the security bit for my locking wheels. I was also told I needed new brake pads, went to Hyundai the following week and was told I don't need new brake pads.

CMD Automotive came highly recommended by a friend and her husband. I had a tire issue and the CMDA…read moreteam got me in quickly, reported back their findings and recommendations, listened to where I was on the decision and got me back on the road in under an hour! I was very pleased with the service and everyone on the team that I encountered seemed to be working collaboratively. I will drive in from Fort Mill to seek their help in the future. (They're also across the street from a great restaurant, pub and tea place - Suffolk Punch!)

I hate to leave a bad review on a local business but unfortunately I have to in this case. I came…read moreto get an oil change and specifically asked if they would check my fluid levels and air pressure and top them off if needed. Oil change came out to be $99 and the front desk worker did confirm they did a full check on my car including fluids and tire pressure. Well, the next day I checked and my tire pressures were low (around 25 PSI when they're supposed to be 32) and my power steering fluid was also very low. I guess they did a good job on the oil change part but not sure what I paid so much for if I ended up having to refill everything else myself.

DO NOT TAKE YOUR VEHICLE HERE…read more This shop encourages shady practices by mechanics. My Hyundai sputtered and stalled at a stoplight (it's an automatic, so not driver error sadly). It refused to start for a few more days after this so I got it towed. Being new to Charlotte I thought this place would be good to tow the car to due to it's great reviews and how close it was to where I lived. It is not and I have absolutely no idea how it has so many good reviews. Sadly when they investigated my vehicle the following week (not concerned about how long it took, it was during the holidays so it is understandable that it took them a while to get to it) the car started. I guess because of this they decided to not investigate the issue further, note the car still has trouble starting and will likely break down again in a few more days which I assume is what they are hoping... They either did not find the issue out of laziness or chose not to disclose it in hopes my car would be back there for another $150 "Drivability Evaluation". They charge $110 to change 2 air filters that cost $10-20 each and can be changed yourself in under 5 minutes. https://youtu.be/QwPxj4WacTI?si=3Ga0J7ORlfJ7yMwH https://youtu.be/0eyzjVQFd-c?si=I7yP14w7_y5g_UfB They charge $247 for "BG Fuel System Service". This includes dumping $10-20 worth of fuel cleaner additives down into your fuel. This is so self explanatory it's easier to do than changing your cabin air filter. They charge $78 to clean rear brakes. This includes spraying your brakes with a can of $5 brake cleaner. The only thing they offered me that was priced fairly was the oil change at $66. I rejected all of these services besides sadly the fuel system service and oil change. I was under the assumption that the fuel system service actually included a full service and not just a $20 cleaning solution dumped in with my fuel. I should've asked first which is my mistake. I'm writing this review in hopes other people do not make that mistake and maybe this scam of a business can start operating fairly with the consumer in mind. UPDATE: Owner was "threatened" with a chargeback that he seems to love to overdramatize into something it's not. He seems to have a habit of misrepresenting things, especially his services. I was polite during the call while the associate on the phone was yelling and screaming and hung up on me. Also I didn't have a SO make any reviews about my experience as that is my experience and mine alone. After learning about how your business operates I most definitely took my car and left without coming back inside to ask for you to take another look. I did not and do not trust your business, why would I ask you to take another look at it after seeing how your business operates? Makes absolutely no sense.

Extremely overpriced and will try and do services that you don't need, luckily my boyfriend…read moredeclined all the services that my car didn't need! My air filter was changed before coming in but seems to be dirty after they look at it? Echoing other reviews as my experience is identical: They will take advantage of anyone they don't think knows a thing or two about cars. Wouldn't be surprised if they had a hand in it after what I've noticed. This shop encourages shady practices by mechanics.

I really don't like having to spend money on my "local" car. I have the Sprinter van and that goes…read moreto the dealer because it's still under warranty. My mini-wagon is not and so it goes to other mechanics as needed. The tires are starting to look a little worn so I brought the car back to Discount Tire as I had purchased the current set from them. A fantastic service advisor helped me feel completely comfortable with the spend today, recommending three tiers of tires, showing me the choices and generally being fabulous. I spent the two hours watching the service bay over the top of my laptop where I sent some emails, wonte some Yelp reviews and generally chilled out. The waiting area is comfortable and the wifi worked well. My car took as long as it took, but the tech didn't dawdle and did everything right. I'm pleased with the service and will definitely bring my car back here for tire work. [Review 2527 of 2024 - 3980 in North Carolina - 23539 overall]

I blew out a tire today, not exactly how anyone wants to start a weekend. Robert and the team…read moreturned what could have been a major headache into a genuinely smooth experience. Even though I showed up 30 minutes before closing, they were nothing but welcoming and made sure I was fully taken care of. Truly exceptional customer service and I can't recommend them enough!

Jimmy was great. Honest and fair pricing. I will be taking my car there for any issues in the…read morefuture. It was easy to tell that many of the customers have been going there for years.

So so disappointed. This place was recommended on next door and we were anticipating a positive and…read moreprofessional experience. We made an appt and when my husband showed up he was treated so horribly. My husband has decades of experience as an executive and is a super nice guy. He was treated so rudely and told irregardless of appointment they "might" get to it at the very end of the day. He was sent away after a horrible experience. Very disappointed and surprised since reviews had been positive

My daughter came home with a nail in one of her brand new Firestone tires. I brought it in to…read moreFirestone and was told they could not patch the tire and needed a new one. I was told the nail was in an area that was too close to the side and began giving me tire replacement options(of which didn't include the same tire). These were new Firestone tires that I'd purchased from Costco. I then called Costco where we bought them from and made an appointment. I took the car to them since the tire was under warranty. They quickly informed me that the nail had not punctured the tire! I didn't need a new tire nor a patch! Firestone lied to me! They didn't look at the tire and only wanted to sell me one! Do not trust them!!!!! So much for their founders quote on the wall about honesty!

Didn't even get any service done cause the fat guy working the desk was being such a prick just…read moreleft and took my business elsewhere wouldn't recommend wasting your time

"I couldn't be more pleased with the service I received at Caliber Collision! From the very first…read moreinteraction, their communication was excellent--they kept me updated every step of the way. I really felt like they took care of me. I highly recommend them to anyone in need of auto body repair!"

Tommy from Caliber reached out after the review. The person who I dealt with was fired for…read moreincompetence. Tommy went out of his way to make everything right. True customer service and I am now very happy and would recommend them.

Good price Helpful…read more Friendly Professional Courteous service I would recommend to friends

I've been to Figs 2 or 3 times. Let me start off by saying that I've never had an issue with the…read moreemployees. They are friendly enough and I can't say I've ever felt like they were trying to take advantage of me because I am a woman. They've always been straightforward with no unnecessary up selling. Always a plus. The only thing I've ever had an issue with is the appearance of the waiting area is questionable. Now, I'm giving them only one star because of what happened with my previous oil change. I got an oil change towards the end of last year. After that oil change, I started noticing that my oil light would randomly come on. It was so quick that if I wasn't looking at my dashboard when it happened, I wouldn't have known what the sound was for. At first, I thought it was me but it happened often enough for me to wonder if they had cheated me on the oil. I decide when it's time to get another oil change to take my car somewhere else. When I get my oil changed again, they tell me that there is a leak due to a crack in my oil filter. Now, I don't know much about cars but I do know that over the my car ownership lifetime, this has NEVER happened. I get oil changes as scheduled and I always have them done at a shop. The mechanic tells me to take my car back to the shop that did my previous oil change so that's what I did. I take my car back to Figs, they tell me that there is a leak (obviously, that's why I'm here) and that it'll be x amount to fix it. Now, the only reason I took it back to Figs was for them to fix what they broke, not for them to tell me what I already knew. Anyway, I push back because their services come with a warranty. They say oil changes aren't included. I say okay and leave. I wasn't going to give them more money to fix something they broke. Of course I'm pissed now that I have to pay to repair the issue. The repair isn't expensive so it's really more the principle of the matter. I shouldn't have to pay for something that seems to have been broken during a service. Anyway, I will not be returning to this shop.