[[HIGHLIGHT]]I personally had a good experience with those company.[[ENDHIGHLIGHT]] They were referred by my home warranty AHS. [[HIGHLIGHT]]Spoke to Sam and he was accommodating and we scheduled the appt.[[ENDHIGHLIGHT]] Ben came out and fixed my plumbing issue efficiently and was friendly. Had a good experience and am happy with the work provided. read more

Our home warranty contracted with AAB Plumbing. They came to our house to assess the water leak issue we were having. They saw that the pin hole leak in the garage was in the wall and behind the water heater. He immediately said that they couldn't do such a big job and that our house probably needed all new plumbing since it was built in 1991. He then told us he could have another company contact us that does re-plumbs. Since my wife was the one to meet Sam I ended up calling him the next day just to have a conversation and see what other options we had since our home warranty was going to cover it. [[HIGHLIGHT]]Nobody returned my calls or text messages. I called several times and I had texted Sam[[ENDHIGHLIGHT]]. I understand if a company can't help you but when you choose to not be professional and not call someone back...or a simple text...you've lost my business and respect. Let's all be better...this review will hopefully shed light on the basic elements of owning a business and what people expect. Final result...American Home Shield warranty company contracted another company...all the work got done without a whole house replumb. read more

I had no choice but to use AAB Plumbing. It is a preferred vendor of my insurance company (American Home Shield). The technician who replaced my leaking water heater, Ben, was excellent--professional, courteous, and knowledgeable. [[HIGHLIGHT]]Unfortunately, the company's management was the exact opposite. The manager, Sam, repeatedly failed to return calls or texts, and when I finally reached him, he was dismissive and rude.[[ENDHIGHLIGHT]] Despite more than two weeks of delays, I never received an itemized invoice explaining the charges that weren't covered by my policy. I ultimately paid $750 for a temporary water heater that barely produced enough hot water for a quick shower, plus more than $650 in additional unexplained charges. Ben deserves recognition for his work, but poor management and a lack of communication and billing transparency make it impossible for me to recommend AAB Plumbing. read more

I really liked Sam. His professional in what he's doing. And his price was reasonable.

My experience with this company involved what I believe were deceptive and dishonest business practices, resulting in a failure to fulfill its obligations under my warranty claim. I submitted a warranty claim for a leaking water heater that was causing damage to the hot water closet, surrounding walls, and adjacent areas. The warranty company assigned Aab Plumbing to inspect the unit. During the inspection, the technician only took photographs and determined that the water heater needed replacement. To stop the leak, prevent further property damage, and allow removal of the water heater, damaged stand and water-damaged wall materials, we replaced the home's frozen shutoff valve ourselves. During the inspection, Sam from Aab Plumbing stated that a replacement water heater would simply be installed on the existing wet stand unless we hired a flood remediation company or dried the area ourselves. Aab Plumbing subsequently submitted its report to the warranty company, which approved the water heater replacement along with a $479 charge for flue replacement. [[HIGHLIGHT]]Because the existing flue did not require replacement, I contacted Aab Plumbing to discuss the charge and left a voicemail. After receiving no response for over a week and remaining without hot water, I contacted the warranty company and requested a different plumbing contractor.[[ENDHIGHLIGHT]] The warranty company refused my request and instead offered a cash payout. However, I was informed that I would need to wait an additional five days to receive the offer. When it finally arrived, the amount covered less than half the cost of a replacement water heater and did not include installation labor. I contacted the warranty company again and reluctantly agreed to proceed with Aab Plumbing. Three days later, Aab Plumbing arrived with a replacement water heater. I asked about the approved flue replacement, and both the technician and Sam, the manager, stated that no new flue would be installed. They informed me that the charge was actually for water heater installation. [[HIGHLIGHT]]When I questioned the discrepancy between their report and what they were telling me, Sam was dismissive and instructed me not to discuss the matter further.[[ENDHIGHLIGHT]] The technician then put the replacement water heater back in his van without installing it and left. At that point, my household had been without hot water for 15 days. After I notified the warranty company, I was told that Aab Plumbing claimed a vendor or contractor had previously performed work on the water heater and they would not go behind another plumber. Later, when questioned about the flue replacement listed in its original report, Aab Plumbing changed its explanation and stated that the flue required modification rather than replacement. Both statements were inaccurate. No contractor or vendor had performed any work on the water heater. The only action taken was our replacement of the home's shutoff valve that was frozen to stop the leak and allow removal of the unit. Aab Plumbing effectively changed its position from "flue replacement" to "flue modification" and ultimately refused to complete the installation. The warranty company accepted Aab Plumbing's account and denied further service. We were offered only a cash settlement and were ultimately forced to replace the water heater at our own expense. After installation by another party, no flue replacement or modification was required to meet code compliance, further confirming that the additional flue-related charge and subsequent explanations were unwarranted. read more

Helpful knowledgeable and professional service. Got them through home warranty for repairing my garbage disposal unit. [[HIGHLIGHT]]San was great![[ENDHIGHLIGHT]] read more

The technician from AAB plumbing came today as a result of my service call with AHS. He was not professional and very rude; didn't do the work maybe it was too much hassle for him because it may take him longer than he wanted. Absolutely a horrible company - avoid them at all cost. I've never came across an individual with this horrible attitude, referred by AHS. AHS needs to do a better job screening the companies that they contract work too. As a result of this terrible service, I will be cancelling my service contract with AHS. I would rather pay for full-service when something goes wrong than deal with a terrible company like AAB. read more

Sam was very professional and supportive during our service. He was on time and checked our toilet repair twice. Thank you

They were assigned by our home warranty company, after a toilet brush broke and was lodged deep into the toilet. They scheduled a day pretty quickly, showed up on time, took a look at the situation, and said they had to "check with our warranty" to see what to do. [[HIGHLIGHT]]This was 3 weeks ago! I've called them and left a voicemail, I've texted them, I've called my warranty company and they said they will call them to tell them to send the report.[[ENDHIGHLIGHT]] At this point, its cheaper to buy a new toilet, I just don't have the time to do it. read more

They are lazy and liars. The came to my house for 5 mins in 2 weeks and we told him no to re route our hot water pipes. He got mad and acted like a grown baby. (Sam) he left and sent a report to the home warranty to deny our claim. Never seen a shit company. I cant believe a home warranty company would use this trash company. Do not use them. Will report to bbb read more

[[HIGHLIGHT]]Plumber was to be at my home between 11-4 today i had to tak half day off work and never showed up or called![[ENDHIGHLIGHT]] [[HIGHLIGHT]]No answer when I called them, left a voice mail still no call back![[ENDHIGHLIGHT]] read more

Avoid this company at all costs. AAB Plumbing was assigned by our home warranty company. The plumber was extremely unprofessional. He misrepresented his availability, recommended unnecessary work such as repiping the entire house, and stopped responding to calls and emails after his proposal was declined. He also refused to provide an invoice for the visit. read more

Excellent service! The plumber arrived on time, was professional, and fixed our leaking pipe quickly. Pricing was fair and transparent. Highly recommend! read more

Had a water heater burst and the warranty sent AAB plumbing. [[HIGHLIGHT]]Sam was very good walking me through the process.[[ENDHIGHLIGHT]] He also quickly identified water damage had occurred and connected me quickly with water mitigation companies. Once we were ready to install the new water heater, Sam came out and installed it with quality. Lazaro is on his team and was also very helpful and professional. Thanks AAB plumbing! read more

We used AAB plumbing assigned by our home warranty company to help us with our water heater leaking issue. Sam efficiently came over the next day I called, he not only collect the info he needed, he also spent time sharing his knowledge about how to handle and prevent a water heater leakage. As a new homeowner, there's a lot of unexpected things happening around the house and having an expert sharing their honest opinion is extremely helpful, Sam gave us some ideas and options on how we can approach the project. Less than a week, including a holiday in between, Sam came with a new water heater to install. Very good experience. read more

Lazaro from AAB Plumbing is wonderful!! We were dealing with a leaky spigot in our backyard that was wasting water, trickling nonstop. I was told that technicians were fully booked for the day when I called, but he fit it into his schedule and promptly came over on a Friday afternoon to address and resolve the issue. Very professional and courteous. Two thumbs up. Thank you again! read more

[[HIGHLIGHT]]They took extra steps to make things easy for me.[[ENDHIGHLIGHT]] I called for a noise in my toilet that made the water keep running and he also tightened the seat without asking read more

I was assigned AAB Plumbing through my home warranty company. They called quickly to schedule for the next day. However on the next day they called to reschedule for another day. Once Sam arrived he was able to unclog one of our bathtubs that had a stuck drain cover. He also tightened up a couple old loose faucets we had. Sam was professional and helpful. Based on other reviews scheduling may need some improvement, but as far as service and knowledge I would recommend AAB plumbing. read more

Avoid at all costs. [[HIGHLIGHT]]Terrible communication[[ENDHIGHLIGHT]], purposely got a claim denied through my warranty.

Sam was Great!!! Gave me a time he would be at my home and he was right on time! He solved our problem in no time and everything was fixed!!! Thanks read more

Our home warranty company assigned AAB plumbing to our failed water heater and Sam personally prioritized coming out to our house the same day to install it knowing we have a young baby in need of warm water for baths. He was super kind, hard working and went above and beyond even identifying a leak in our water line into the water heater and repairing it on the spot. I'd highly recommend. read more

AAB Plumbing - Sam working on the leaking water line above the newly installed water heater - Plumbing Near Me

Sam was called out through my home warranty plan. I found that he was friendly, professional and was able to determine what needed to be done. Other than the fact that I had to wait a few days for the approval to repair from HW plan, Sam followed up and scheduled the repair in a timely manner to my satisfaction. Most of all I found him to be honest and that says a lot these days. As a real estate professional who works with many different contractors, I would not hesitate to use him again in the future. read more

Didn't show up, call or answer the phone. I had things to do other than wait around all afternoon.

AAB did not resolve the water heater problem (not heating up water). When Sam came out he did a reset and left saying to call again if issue came up. It did after on hour the burner went off (no more heating). It flashed a error coded (thermostat sensor faulty). I messaged him and provided a video of the error code. No response.. My Home Warranty company assigned the issue to another plumbing company because I called and complained that his service was bad and did not fix the issue. read more

Only used them because our home warranty company assigned them. Should have asked for a different contact after waiting WEEKS to get them out to check and fix the problem. Had one day where they were no shows, and when we called the number they said they had no record of our appointment. Took forever to get help, but they were very quick to cash their check. read more

Vladimir quickly fixed the water heater leak and was very knowledgeable on what was wrong .

Absolutely the worst customer service I have ever experienced from any business of any type. If you are lucky enough to actually get them to answer the phone they will flat out lie to you about the status of your service. Waited weeks for them to perform a simple faucet repair and they never did show up to do the work. Do yourself a favor and choose another plumber to perform you work. read more

My warranty company contracted with AAB who called and said he would be there between 10am and noon. He was a NO SHOW and would not answer the phone. Very unprofessional as I had to sit and wait with no contact of him running late. Now I have to contract with another company who will keep their promise and communicate before the time expires This shows no respect for urgency, no respect for someone else's time. No work done. AAB can care less. DON'T WASTE YOUR TIME!!! read more

Did not receive the part that we were told was ordered and should have arrived at our home.

AAB plumbing was assigned by our warranty company to assess and repair a water leak that I detected myself. Their diagnostic was a complete joke, and their quote was over 3x what I ended paying a serious plumber who came and fixed a minor PEX connection in less than 30 min. My warranty claim was denied as a result of their unprofessional and lazy service. It took several calls to reverse the decision. Watch out for SCAMMERS. read more

Sam went out of his way to fix a repair by another plumber who didn't do it correctly. Please call if you need a reliable plumbers.

Like the others who have shared similar reviews, AAB Plumbing was assigned to our project by our Home Warranty provider. We called them several times, left voicemails, and never heard back. We shared this information with the warranty company which was able to reach them. AAB Plumbing claimed they had tried to call us to no avail. We produced call logs, verifying they never called. I think AAB Plumbing is a scam. They must receive a fee once they agree to do the work. They tell the warranty companies that they try to call you and you don't respond. They keep the money but never follow through. I intend to file a complaint with our warranty company and reference the reviews here. SCAM. read more

What a KIND and HONEST man! Sam was great! Home Depot sent our number out to a couple different plumbers to run gas lines for our new stove and he contacted us right away, making a same day appointment to give us an estimate. 30 mins before he was set to arrive, he let us know he was running late but offered to FaceTime so we could show him what needed to be done. We have been without a stove for 2 months and wanted to get the work done asap. He said he could come the next morning. Well, poor guy showed up just as the rain started. He assessed everything then ran to home depot to grab the materials. Quick, clean and professional all while working through thunder, lightening and hail! Will definitely use him again!!!! HIGHLY RECOMMENDED!!!!! read more

AAB plumbing was assigned by my home warranty. We had an appointment. I had other workers that morning so I kept in contact with him to make sure he would be coming that afternoon. I sent him multiple fyi pictures and updates with no acknowlegement. When he finally returned a call he said he took another job because he couldnt contact me??!!?? After I assured him I'd been sitting there with my phone in my hand. Sam was very rude, gaslighting me about him calling and me not picking up. He did not communicate with me at all. We had to reschedule for a Sat morning. I confirmed the time with him Friday afternoon. Where he acted put out that I was checking the time. When he did NOT showup, I texted and called with no response. He finally texted told me to call my home warranty. Turns out he cancelled it Friday after we talked and did not tell me. I waited all morning, missing work just to be dissappointed and having to have this work done be the next contractor. DO NOT use Sam. He is very rude. Won't show up and won't communicate. read more