Brandon recently replaced my home main water line and wanted to say how professional he was and thorough. I am so grateful for him and Master Plumbing. read more

Unfortunately, I couldn't get these guys to come give me a quote after I have had CPL come in, find where the leak was and trace out the line and isolate the issue. Master Plumbing wanted to have their own leak detection service come and I was not going to pay for a second leak detector service. Not sure what the problem was, but if they didn't wanna give me a call back then I guess they don't earn my business. Luckily, I found another very reputable company to come and handle my slab leak. read more

These incompetent unprofessional idiots couldn't tell the difference between their elbow and their ass. Do not use them, they lie, don't show up on time and then hang up on you when called to task. They actually have the gall to call and condescend me Anthony in their office is a piece of work. Basically this company will make excuses and take zero responsibility. Beware read more

The plumber went there reported there is slab leak and can hear the water running however he said there was no need to get moisture test running even tho he also said the floor is hot and he can feel the moisture so the insurance denied my claim so maybe its their time to reevaluate their leak detection team. read more

Complete rip off. Charge a ridiculous amount to just come out which they say will go to the work done on the job. Of course that was also way too high so I did not use them and lost my $350 initial charge. They also made holes in the ceiling that were put in the incorrect place that I had to repair at my expense read more

We've been customers of Master Plumbing for 15 to 20 years. We have always had great experiences with them. Their staff is prompt, professional and they're always good about explaining what they're doing and why. They're also always good about cleaning up after their work is completed. I want to acknowledge both Tom and Mark. Tom came out to our house today and solved our issue in no time. We appreciated his patience and quick work. Mark was out about a year and a half ago. That time we had a couple of more involved issues. He also did excellent work and really knew his job. read more

Had a flood in my kitchen due to a leaking refrigerator water supply valve. They had Brandon come out quickly. He was friendly, professional, and changed out the valve in about an hour. The quote for the job was a little steep, but I didn't want to mess around with other bids since he was able to just get it done on the spot. Recommend - fast - friendly - professional read more

Master Plumbing And Leak Detection - Plumbing Near Me - San Diego, California

We had a slab leak of the hot water line from the water heater to the kitchen sink. I initially had another plumber company come out, but that company lagged, which caused the leak to continue. Master plumber came as a recommendation of my home insurance company and they arrived quickly to complete the work. They were in constant communication with me through the process and also waited for me to complete a walkthrough of the job they did. John, John, and Mark were awesome and very professional. I would totally recommend Master Plumbing to others. They completed a reroute and changed my pressure regulator. Thank you Master Plumbing! read more

My garbage disposal went kaput and was leaking all over. I called Master Plumbing and they responded promptly. It was late in the day when I called so they could not fix it the same day. However, the plumber was there the next morning and got it all fixed very quickly. He had a unit in the truck and took care of everything. He even carefully cleaned up after the repair. read more

After a leak destroyed our home, we knew we never wanted to put our family through this ever again. Most homes our age (38) experience slab leaks. It wasn't if, it was when. We choose Master Plumbing and more specifically Brandon to Repipe our home. Finding a plumber that wanted to evaluate and quote this type of project was hard. Brandon gave us very clear options with actual costs for us to make a decision. Once on the job Brandon treated the home like his own. He took his time and you could tell he had pride in his work. He even pointed out issues out of the scope of work to a void future issues. He without question saved us from other problems down the road. I trust him to do the right thing. In fact we are having him back in a few weeks to set fixtures and appliances. I strong recommend Brandon and master plumbing. read more

They repaired our tub and plumbing which had been fixed incorrectly causing water damage to our downstairs kitchen area and ceiling.

20 years living in a home will definitely require some maintenance work. Issue: Downstairs ceiling showed patches of what seemed like water damage coming from the second floor bathroom ! Eek! Contacted our insurance and they had John from Master Plumbing and Leak Detection come to inspect the damage. John was very professional, knowledgeable, and timely. He inspected the damage and found the source of the problem and told us his recommendations. He was straightforward and really took care of the issue at hand. The leak was due to the shower and an error completed by a previous plumber thus causing water to seep through the wall. We managed to get the replacement parts fixed and the leak stopped. We appreciated his honesty and input. He also checked to see if our water pressure reading was within the correct range. Come to find..it was out of wack ! The water pressure was above it's limit, which could have also attributed to the water leakage. He gave us a free estimate to replace our water pressure regulator. We decided to get price quotes from other plumbing services, but they charged us twice as much so we went with John and his company instead. John didn't try to scam or upsell us like others. We scheduled our appointment for the replacement and he was prompt, quick, and thorough. I can't speak for the other plumbers, but John saved the day! Also appreciated the safety measures taken by wearing a mask and keeping a healthy distance throughout his visit. Highly recommend him and Master Plumbing and Leak Detection! read more

Brandon was simply outstanding! His level of professionalism, helpfulness and efficiency were truly remarkable. Throughout the entire process, he consistently demonstrated honesty in his recommendations and a genuine willingness to provide assistance. The work he completed was not only top-quality, but also offered at an incredibly reasonable price. Without a doubt, I would recommend him to anyone in need of plumbing services. He will be our go to plumber for life! Thank you Brandon, you're a legend! read more

Called based on a recommendation from AAA. They came out within a few hours and had a repair team out the following business day. Fast, professional and it looks like good work! read more

Master Plumbing And Leak Detection - Patched right up! - Plumbing Near Me - San Diego, California

Found the problem quickly allowing the leak repair people find a problem, fix it and patch up the slab in minimal time and minimal disruption to our daily lives. read more

Definitely this is the worst company I ever hire to do a leak detection not only from the office personal but from the service and repair and leak detection field it's the worst of the worst we contact master plumbing to do a leak detection and it's been a week since the leak was found and so far we haven't gotten no report or pictures or a spot where the leak is coming from I called the office and they asked me for my email to send me the report and told me that they were going to send it in 25 minutes literally took them 3 hours and I called back and the office told me that they forgot to send it but there were the first ones to send me the bill and to receive the money for a leak that was never spotted shame on you lick detection master plumbing never again never again read more

Find it amazing that 2.5 years after I leave my review I receive an email letting me know there is a comment on it. The comment left is 0% true. It seems it was copied from another post of a 1 star review that he did choose to comment on. Be careful it seems their attention extends beyond just their leak detection. read more

Quote for price was way too high!!!! I use them before but not now...sorry to see the high increases read more

Ross thank you for how quickly you diagnosed problems and fixed them. MPAL got me in really quickly so my family could use our bathrooms.

Shady and rude. Mike was the guy that showed up. He was as unprofessional as I have ever dealt with

In the beginning of October I noticed I began to have a leak, luckily for me as a homeowner I have homeowners insurance with AAA My claim representative ordered, and paid for two leak detection tests; I inquired for an estimate for repairs and was given it for $500.00 (no biggie) mind you this after the SECOND time they came out. Since my second leak detection test was on a Saturday they were working remotely from home so no appointment was available, I was informed that they would call me on Monday to confirm an appointment two weeks after the original request was asked. Another week passes and still NO call! At this point my adjuster is getting upset due to the fact that after calling, and trying to schedule repair nothing was being done by master plumbing to try to fix my leaking situation. After waiting I decided to call yesterday Friday, to express the unprofessional business ethics, and horrible customer service since they weren't able to return a phone call after a service ticket was generated! The AUDACITY! after speaking to a representative I was transferred to a manager whom not only expressed himself unprofessionally, but had the nerve to blame me for my service ticket falling-out of there system! THE NERVE. It was followed by the manager THREATENING ME! by telling me he was placing me on the do not service order; when all along a simple we sincerely apologize for the technical issues we were experiencing "As I see from some of the reviews this is an issue that happens quite frequently" but does NOT fall upon our prevue to fix. Overall I expressed all these horrible concerns to AAA; and I'm pleased to say that they have a zero tolerance for any harrassment or threatening from any company they work with in third party, to the owner of the business I strongly recommend speaking to your managers over customer service as I see it's dwindling numbers of respect in this business. read more

I had a slab leak in the icemaker line that fed both the refrigerator and kitchen sink. John came by to identify the leak location as well as cap the leaking lines so that I would still have water to the rest of the house. He was knowledgeable and I could tell he enjoyed figuring out how to reroute the piping to bypass the original pipe in the cement. He and another gentleman (Ricardo?) were both professional and courteous. The only knock I really had was the drywall cutouts that they had to make. It could probably be more square to help with the repair but I realize that is not their area of expertise. They were referred by my insurance provider if that matters but I was very happy with their work. read more

Master Plumbing And Leak Detection - Leak source - Plumbing Near Me - San Diego, California

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No matter what ridiculous excuses they give the expert leak detector was wrong and they wont own up to the damage they caused. I own several properties and have never dealt with such dishonest people. There ate plenty if plumbers stay away! read more

Master Plumbing And Leak Detection - Plumbing Near Me - San Diego, California

We were really grateful that this was the company AAA sent out to us when we had a pipe leak in our ceiling. They came within 6 hours and Mark was extremely helpful, efficient and knowledgeable. It made a sad and stressful situation feel a lot more manageable. read more

The president of this company Mike Logsdon -- left his dog in the hot work truck that was parked in front of The Original Pancake House for at least 2 hours. The dog was seen inside the truck before we entered the restaurant. We assumed that he was going to be quick and would be back to get the dog, but it was still noted to be in the car that was extremely hot, not turned on, and had one window not even cracked enough to fit a hand in. The dog was clearly in distress. Panting heavily, barking and crying out. Upon walking over to the car, we noticed that there was no water or food available for the dog and that the dog's collar was strapped to the back wall of the truck and that it was not able to move more than a foot in each direction. It was 75 degrees outside at the time of this occurring so the temperature inside the vehicle was well over 100. The dog was very clearly in distress. We contacted the phone number that was on the side of the plumbing work truck and the guy on the line said it was his boss's car and would attempt to call him. We called PD and animal control. We were able to read the phone number off of the dog's tag and attempted to call the number to which he sent to voicemail. We then texted the number informing him that we were going to break the window if he did not come out within 5 minutes. He came out a few minutes later from the Pancake house yelling that "he's here, he's here." We offered to give the dog water and he got in his truck and drove away quickly. We were able to figure out who he is through his work information and phone number. This man is Mike Logsdon who is listed as the "President of Master Plumbing and Leak Detection" on his linked in. This animal abuse was reported and will hopefully be followed up with by San Diego Humane Law Enforcement. I would never endorse using this company simply based on the quality of the people that they are choosing to run it. read more

Recently we had a leak @ the water heater in our home. I knew it was going to be an insurance claim so I called Master Plumbing knowing that Travelers Insurance would appreciate me calling a reputable plumbing company. Everyone we dealt with at Master Plumbing was professional and courteous. They quickly came up with a game plan to detach our water heater and set it up temporary until we could have a contractor make the necessary repairs to the drywall. This allowed us to stay in our home which was greatly appreciated. When the construction repairs were done they came back and re set the water heater. Beautiful job. No hassles. They even brought it up to code!!!!!! (see before and after pics) Over the years this company has earned my trust. The plumbing industry is filled with "shady" characters but I have complete confidence in Master Plumbing. I know they will do the right thing and will NOT gouge me or my insurance company by doing unnecessary and costly repairs. I highly recommend Master Plumbing and will continue to recommend them to family and friends! read more

Master Plumbing And Leak Detection - From Traci Dorsey's post: leaking water heater - Plumbing Near Me - San Diego, California

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Absolutely appreciate the professionalism knowledge and sense of urgency that this company has as a standard. Tom our tech that handled the matter fast and on time and with a smile. We are recommending this team to anyone that needs their help. Thank you read more

Master Plumbing And Leak Detection - Plumbing Near Me - San Diego, California

Instead of just telling me he would have to rip out my new faucet n tile, he found the problem right away! He listened to my frustration from the 2 other plumbing companies that I had been working with! Kudos to this company! I give them 5 gold Stars ! read more

cannot say enough good things about Master Plumbing! We were referred by our insurance company after getting a very high estimate from another company who told us that the shower would have to be dug up to unclog the drain. Jeff determined that the problem was in the sink and resolved the problem without having to touch the shower. thank goodness! We even received a Veteran's discount! Definitely recommend! read more

The receptionists is just plain lack customer service spirit. Just plain rude. I called multiple days and no call back at all.

I just had the worse experience with the company. I called for service to resolve a leaking problem for my rental home. I was told to pay $750 to replace kitchen Sink and I agreed to it. Later on, my tenant informed the problem was fixed and a faucet was replaced. I was charged $772 and was not given any invoice and paper. It called to clarify with the company since it is different from I was told and the faucet looks really cheap and simple. I was told the faucet costs $250. (it is real price is way less than that). I asked to talk to their manager. The supervisor on the phone had no interest to listen and told me faucet is the same with Sink. He hand up my call during the conversation. Will never go back to the company. read more

Master Plumbing And Leak Detection - Plumbing Near Me - San Diego, California

My water bill kept going up and hit $500/month. Signs pointed to a leak. Called up these guys because I couldn't find anything obvious on my 1 acre lot. They came out, arrived a few min early and in less than an hour had the leak pinned down to an area and said the leak is here give or take a food or two. Dug down, and bam, just like they said. Leak is gone, saved me money and time. Wouldn't have been able to find the leak without them. Worth the money to have these guys come out. read more

Master Plumbing And Leak Detection - Had to tear up the concrete to access the main it based on where these guys told me the leak was. They were dead on. - Plumbing Near Me - San Diego, California

Once again, they came to the rescue! Thank you to Calvin, in and out, pleasant to meet!..Master Plumbing is wonderful!

Have a shower leak. I called and someone came but refused to provide me with the report. They only wanted to send it to our insurance company. They never sent the report and went I called again the girl curtly did they won't give it to me and hung up. read more

I was driving on the 15 North today near Escondido in the Carpool lane. Admittedly going about 80 as most were. When a Master Plumbing Truck gets behind me and starts speeding up nearly hitting the back of my car and honking. There were a few cars on the side of me so I had to speed up to pass them and move over. But the story doesn't stop there, he speeds up in the lane extremely fast going about 100 comes over to the lane I turned into to get out of his way and starts braking hard. I move to the other side again and he moves over and starts braking hard at a fast pace. I call into the company to complain at this reckless unsafe behavior considering that I have a pregnant wife and a toddler in my car and she quickly can track him on their GPS system and states that at the moment he is only going 90 something and that she would handle it. How are they not monitoring to see that a company truck has been driving over 90 for a long while and braking like that. I use to be a Sales Executive for a company that sold these GPS trackers and they get alerts of speeding, irratic braking and swerving. This is absolutely ridiculous that my family went through this. Shouldn't be working for the company. read more

Master Plumbing And Leak Detection - Stupid driver going 100 on 15 North. Swerving, braking hard - Plumbing Near Me - San Diego, California

Mike the owner of Master Plumbing stalled me for over 2 weeks giving me every excuse to come re-do a gas leak. He kept making appointments that he never kept to have Calvin come out to fix it. He asked me to give him a great review of which I did and then he failed to do what he promised to do. He took advantage of a senior citizen and gave me a quote of 15,000 then turned around and gave me a quote of 29,500.00. Basically take it or leave it. Even after the quote he made appointments only to be a NO SHOW!!!! I would think twice before ever using someone like this. Yes I dealt with the OWNER!!!!! read more

Master Plumbing and Leak Detection is my go to plumbing company. They did amazing work with a major job on our property. They are always honest, on time, professional, courteous and their work quality is second to none. Cal knows his stuff and walked us through our options to fix the problem along with the pros and cons of each. I recommend them to all my friends and will continue to use them for all my future plumbing needs. read more

Tom, our savior!! After a slab leak, we decided to keep hiring Master Plumbing for things around our property including a reroute of hot water, installation of a regulator and inspection of our sewer line. This company seems family owned with great morals and ethics. They are fast, reliable and simply incredible. Would give 6 stars if I could! read more

I had a leak somewhere in my wall. The baseboards around my stairway were coming loose and there was water on my floor and in the crawl space. Tom and Mario arrived on time and were able to locate the leak without tearing my whole wall open. They accomplished this using an infrared thermal imaging leak detection camera. They then opened up just enough wall to repair the pinhole leak on a hot water pipe. I was impressed with how efficient they were. The cost for repair was very reasonable. I would highly recommend Master Plumbing and Leak Detection. read more

We had a leak from the upstairs bathroom into the kitchen below. Another plumber came out and said they couldn't tell where it was leaking without tearing the place apart. We contacted our insurance company and they sent Master Plumbing and Leak Detection. Nick came out and gave us an estimate. He came back and tried to fix the tub shower overflow but there was a screw stuck. He came back next week with Ricardo. They opened a small patch in the kitchen ceiling and replaced the overflow and attached plumbing. While they were working in the shower, they replaced all the shower hardware. They did a great job with minimal impact to our daily life. They were both pleasant, my husband and I couldn't be happier! read more