I come here for all my equipment rentals. Equipment works, staff is friendly, in and out.read more

Gave me a broken piece of equipment and I could not use it. Wasting tons of my time and making my…read moreproject unmanageable within the time frame that I needed. Do not use them.

I live 2 1/2 miles from their location and had great experiences with the people behind the counter…read moreand those helping to load and give instructions.I have used them many times great experiences always.

These guys are always great just a little on the pricier side but worth it if your in need of heavy…read moremachinery

My husband and I are trying to repair/replace about 20 acres of fence. My husband called Defatte…read moreabout renting a gas powered post pounder. They ended up selling us a post pounder that was in like new condition. The employees are all so friendly and the store is really clean.

This family owned business has been on the Ukiah rental equipment map for years, and I've used them…read morefor a variety of projects over those years. They have always had the large equipment or machines I've ever needed and the customer service has always been prompt, professional and friendly. DeFatte has a lot of equipment and heavy machinery that other "rental" places lack. Whenever I have needed a piece of equipment it's always been ready for me the morning of, and returning equipment after has never been easier. Dependable tools, equipment and vehicles with quality customer service and friendly staff. Worth a visit whenever you're in the need of a piece of equipment that's cheaper to rent than it is to buy. 4 Stars - always had what ever I've required 00561

WOW! What outstanding service - I was lucky enough to get staff person Will on the phone today - an…read moreexample of someone actually caring to help a customer's situation and really being helpful to do so! I thought I needed to rent a power washer - I first called the other 2 rental equipment places in San Rafael - I talked to Jackson, I talked to All Star, told them all the details of my situation, and it seemed their equipment would be too strong for my job, but they made no other suggestions for alternative solutions. After calling them (and All Star did suggest calling Cal West - thank you All Star for doing so!) - I called Cal-West and am so glad Will answered the phone! I told him the project the same as I told the other 2 places and he was kind and caring enough to actually have genuine insight into my situation as homeowner with a cleaning project and made the awesome suggestion of a different tool that would actually get my job done MORE effectively without harming the surface - and he spoke from personal experience and told me how he uses this inexpensive tool successfully in many applications himself! It is a telescoping wand handle with a choice of brush heads that I can attach to my own garden hose and clean the outdoor rugs without damaging them! No other place suggested this solution. I told them exactly what the job was too - no one there suggested this - but Will did! Thank you sir! You were kind enough to help someone even if I don't now need to rent a piece of equipment - you suggested a device that will enable me to safely clean outdoor area rugs to get off mud, algae and weeds from being outdoors all winter - without destroying them - plus I have a R hand fracture in a brace - you were so kind and helpful - thank you again Will you're a hero for this homeowner today!

Rep Will exceeds every expectation a client could have. It's been so easy for me to rent equipment…read more I always go to Will I would give him 6 out of 5 stars. Sometimes I don't know what I'm doing and he's super helpful and friendly. They make payment and returns easy for me. Will deserves a raise so if you are renting in the morning bring him a coffee.

These guys always go the extra mile for me. They are very polite great sense of human and get you…read morein and out even when there's a bunch of people picking rental equipment up

Definitely a place I will do business with in the future. I rented a cherry picker to pull a motor…read morebut the guy who was supposed to help me lost his keys and couldn't make it to my house. So I brought it back an hour or so later and the fellow there didn't charge me even though he would have been justified. I only yelp when service is really good or really bad. Both guys I dealt with were very nice. I highly recommend this business. Alain V

Neede a manual tree branch lopper cutter, They what I needed were friendly on the phone held on for…read moreme for a 24 he rental. Clean great conditional wired as expected and returns it same day. Great pricing too friendly professional help from rental guys .. just super nice guys even offered to wrap the blades and did so with tape and brown bag.. Awesome!

From the owner: From hand-held, everyday power tools to large tillers, Jackson's Hardware rents what you need…read more We've got everything: pressure washers and weed trimmers, mowers and other garden equipment, ladders, generators, construction equipment, pumps, chain saws, or demo hammers. When you need equipment to finish a project you're working on, whether for professional use or you might need a tool or machine for a few days. You don't want to spend money buying it for yourself and having it take up space in your garage. When you temporarily need a piece of equipment, renting is the way to go. Our excellent weekend rental rates also help remove the rental cost for those weekend projects!

Rented a piece of equipment to dig holes on a Saturday. We didn't really pay attention to the fact…read morethat it close at 5 and didn't open till Monday. Was kind of worried if we get charged more for turning it in Monday morning. First thing I did after getting off work monday morning was drive over to drop it off. Have to say I was very impressed with the level of service .... Super friendly and professional. Guided me in the right direction and unloaded the equipment. Then I went to register and checked out. Glad to find out that they are reasonable and as long as ur turning it in at a decent time they understand things happen. Will definitely consider them if I need to rent anything else in the future.

I had a huge DIY project for my house. I needed scaffolding and a trailer to haul the scaffolding…read moreand building materials. I'm so thankful that the equipment I rented was good quality and strong for the work I needed to do. The staff at check-in at the front desk was awesome and the guys that loaded up my rental were super helpful. I was able to understand the equipment assembly with the instructions they provided with no problems. A special shout out to Shantee at check out. Best customer service I've experienced anywhere. Thank you and God Bless you all.