I rarely leave negative reviews, but I feel obligated to share our experience so that others can…read moremake an informed decision. We brought my daughter's senior prom dress to this shop for alterations after hearing many positive recommendations. The dress was her dream prom dress and cost approximately $350. From the beginning, the owner mentioned that the requested alteration might be difficult due to the design of the dress. However, the shop accepted the job and never indicated that the alteration could not be completed successfully. When we picked up the dress, it had significant fit issues, visible puckering, uneven stitching, and multiple snags in the fabric. We returned immediately, and to their credit, the staff was kind and agreed to attempt repairs. When we picked up the dress for a second time, not only were many of the original concerns still present, but the dress had additional snags, pulls, loose threads, and further damage to the fabric. When I pointed out the condition of the dress, I was told that the material was very sensitive and that precautions had been taken while handling it. While I understand that some fabrics require extra care, the dress was returned to us in worse condition than when it was originally dropped off. Throughout the process, the owner was polite and not argumentative. I also appreciate that the shop refunded the alteration fee without hesitation. My disappointment is not with the customer service, but with the outcome and the lack of accountability for the condition in which the dress was returned. In the end, my daughter was left without a wearable version of the dress she had chosen for her senior prom. I am sharing this experience because I wish I had known beforehand that a delicate fabric and a more complex alteration carried a risk of significant damage. Had I seen a review describing an experience like ours, I would have chosen a different option for such an important dress.

Overall, it was a positive experience. The owner greeted us warmly when I picked up my garment,…read morewhich immediately created a good impression. Although the customer service during the initial drop-off could be a bit more personable, the quality of the alterations was outstanding. I had pants shortened, and the craftsmanship was excellent. Prices are competitive. Regarding delivery, I mixed up the drop-off and pick-up dates, but the delivery person was friendly, leaving my items at the front door. Communication through their app is smooth and efficient.

I had such a wonderful experience getting my alterations done. She is very knowledgeable and…read moreexplained some specifics about one of my pieces which helped me understand the process of whether it could or could not be altered. I will definitely be coming back with all my alteration needs.

I needed sewing services and was given more value than what I was looking for. The quality was…read moreamazing and I was not stiffed on the pricing. This is a place worth returning.

Chelsea made wedding dress shopping one of the easiest experiences ever!!! We walked in without an…read moreappointment just to browse, but she was able to get me a room so I was able to try on the dress of my dreams! I found a dress and veil for a VERY reasonable price and Chelsea was the sweetest, most helpful and truly made me feel special. 10/10 would recommend!

Chelsea was AMAZING. My best friend and I went to Wedding Belle to look at wedding dresses, and it…read moretruly was the happiest day! Chelsea made the experience even more special with her kindness, support, and genuine excitement. She has such a keen eye for detail and has a wonderful way of making her clients feel heard, cared for, and completely comfortable. I cannot recommend Chelsea enough! My best friend and I walked away with a new friend - and my dream dress. My heart is so full. Thank you Chelsea & Wedding Belle!

Kind, helpful, very experienced and organized. The best seamstress in Tacoma! Thank you Beth!read more

She was awesome so Caring. Had to take my daughter's wedding dress completely apart to alter it. It…read morewas perfect

very happy with the outcome of the project! the result was prompt and exactly what we were asking…read morefor.

Have had a several of my wife's dresses hemmed and altered - great results and fast turnaround…read more Highly recommended, and very fair prices with all forms of electronic payment.

This all started when I was looking for a local place to have a pair of shorts altered for my son…read more He just wanted the waist brought in a couple inches without losing the shape or the width of the legs. I received a call that they were done within a couple days. This was fantastic because they had quoted me almost a week. When I gave them to my son, he pointed out that they had put some drastic pleats in the back that made it look like he was wearing a diaper. There was no way to wear the shorts without them looking ridiculous. I went back the next day to point out that the alterations were done very poorly, and showed the girl how it looked like diaper butt. She apologized and said she had to talk to a manager about getting me a refund or having them redone. After waiting to hear back for several more days with no call, I went back in to pick up the shorts. The initial alterations were removed and the shorts were back to their original state or as closely as they could be. There was a piece in the back that had been cut out and replaced with other jean material. At this point I told them I wanted a refund since my shorts hadn't been altered in the way that I had requested and this had become a huge waste of time on my end. The girl told me I had to leave the shorts there and fill out a claim request to get my money back. (I had to leave the shorts there so they could determine whether or not the claim was valid. That made no sense since they had already reversed the alterations at this point.) I asked if I would receive a call when I could come get my shorts and my refund and she assured me that they would call me within the next day or two. It has now been a week since then, no call. I just went to pick up my shorts and my refund. I was told I would not be getting refund today, they would be mailing me a check. This entire process has been roughly 3 weeks long with four trips to and from their store. I will never use them for anything and highly recommend you don't either. If I can update this, I will let you know how long it takes for that refund to show up in the mail.

November 2025, I believe , my mother and I dropped off my GRANDMOTHERS wedding dress; to be…read morecleaned. This dress was an OFF WHITE, leaning too almost YELLOW! The first time they did AMAZING and the price was fair(220$). After my wedding June 2026, I had my mother take the dress back( I wore my grandmothers dress) to be cleaned because of a spill that happened during the reception. They did not disclose to my mother that since we had last used their 'services' that they DOUBLED their prices(442$) This was irritating to find out through an invoice that they sent when they notified me it was ready for pickup.I had my mother call to question this crazy increase and the lady was horribly rude to my mother, claiming that she discussed the price with me?!? At drop off! A flat out lie. (AGAIN, MY MOTHER ALONE DROPPED IT OFF) When I went to pick up the dress, I unbuttoned the cover and at first glance, it looked okay. I saw the original stain but, what can you do, the did say that it was a possibility that they couldn't get it all the way out. Upon further inspection and better lighting when I got home, I noticed that they must've bleached? the dress. It is two toned, splotchy and they made the whole situation worse. Granted it is harder to see the original stain, because of the splotchy two toned new bleach / chemical stains that are now covering parts of it up.

Very great service. I get our shirts cleaned and pressed. Excellent service. Good price.read more

Fast service, friendly, beautiful results on my suit. Very helpful for a same day of need.read more

The clothes were nicely cleaned and the service prompt and date for pickup accurate. Organic…read morecleaning is wonderful..the clothes smelled so good when I picked the up.

She ruined my daughter homecoming dress. We walked in to the fitting and before even seeing the…read moredress she said "don't judge it until you try it on". She already knew it was bad. The cuts were jagged. The sewing was worse than I did in high school home economics. If she was unable to do it, I would have preferred to just have her say that. Refused to refund because we "didn't let her have the option to fix the dress". If you can't do it the first time with a week, how can you fix it in 2 days before homecoming? She was incredibly rude to my child when my child was about to cry because her dress was ruined. We then had to rush to find a dress in 2 days.

Contacted Ruthie K's with a last-minute repair on a dress I needed to wear for an out-of-state…read moreevent. They were able to see me same day, fix my dress, and have it back to me before I had to leave for my trip. Repair was done perfectly! I will be using Ruthie K's again!

Thank you so much to Svetlana for hemming my wedding dresses! They look beautiful and she was so…read morekind and attentive. 10/10 recommend Svetlana for your wedding dress needs.

Svetlana is a truly exceptional person, as well as being a master at her craft. I had her alter…read moreboth my wedding dress and my second look dress, and she exceeded every expectation. She also made both me and my fiancee feel completely comfortable, safe and cared for during every visit. My second look dress is made completely of beads, making tailoring and alterations incredibly challenging. She did it perfectly speaking to her talent, attention to detail and experience. She also does not up charge for her alterations, and understands that weddings are incredibly expensive, and how impactful it is to have dress alterations not cost an arm and a leg. I cannot say enough about how incredible Svetlana is, and how her work speaks to her dedication to every person who walks in the door. Thank you for everything!!