I walked into AAMCO this morning at 11:30 looking to get a diagnostic done for my transmission. The place was empty except for one lone employee behind the counter. He didn't acknowledge me until I approached him. I asked if anybody could help me and he said no. I asked again if somebody could look at my vehicle he again said no. He then directed me to the shop next door! I guess even though AAMCO is open they don't want or need customers. The AAMCO employee actually did me a favor. Driven Auto Repair not only looked at my vehicle but fixed the problem quickly and inexpensively. read more

Stay away! The know-it all manager does not know it all. A year and a half ago, I took my '91 VW Vanagon here to have a transmission replaced. I sourced the transmission myself and had it shipped from California to AAMCO Chantilly. It was a $5000 custom transmission fit into a standard VW casing, and was shipped dry. Since then I've put about 6000 miles on the van (not my daily-driver). I had several back-and-forth's with the manager, Terry Bradley. In addition to the transmission, I needed a $450 custom transmission oil cooler installed. The cooler came with custom hoses and fittings, of which neither were used. I implored Terry to communicate with the transmission builder in Ca. about how to install this custom job. I had given Terry a copy of all contact information (the builder specifically asked for the installer to contact him, and I'd let Terry know this). I had also left several copies of the contact info and instructions inside the vehicle. Terry never bothered to reach out; he 'knew' how to do it, he couldn't be bothered. No, he didn't 'know' how to do it. I should have pulled my van away when my spidey-sense told me not to trust this guy. I let my desperation for a running van win. First of all, the oil cooler was installed upside down; it has a thermostatically controlled fan that needs to blow the heat away from the van, not up into it (seems obvious, right?). The bigger problem, however, is that there are two parts to this VW Transmission, the gears and the transaxle/differential, each requiring their own type of fluid. Well, the other day, I was driving the van home from a camping trip in WV and the transmission started making some horrible noises. Since my disappointing trip to AAMCO, I've found a local guy who really knows about these Vanagons. I took the van to him, and he discovered my transmission was not happy because the differential had been filled with transmission fluid instead of differential oil. Fortunately, it seems there's not too much damage to the ring and pinion, (the truly expensive, custom parts with a limited number in existence on earth). Replacing with the proper oil has helped some of the problem, but there's still something wrong in the gearbox, possibly with shot bearings and further work is needed. Long story short, I do believe this problem was primarily caused by Terry's arrogance in not contacting the builder about the specifics of this transmission. I am not taking my van back to this AAMCO because I have zero faith in Terry/AAMCO's ability to manage this problem and I have even less faith in his willingness to accept responsibility for this mistake. Judging by the number of recent lawsuits in Fairfax County (https://eapps.courts.state.va.us/gdcourts/captchaVerification.do?landing=landing) against this AAMCO, as well as against the manager Terry Bradley personally (he doesn't seem to want to pay his rent), I don't trust this AAMCO to take responsibility for their faults, nor to correct the error with integrity, I highly recommend you stay away. Depending on the final cost to me to repair this problem, I am considering my own lawsuit naming both the manager as well as AAMCO itself. read more

Fast, and courteous service. We took my car in for an oil change and just an tire rotation/balance. The mechanic were pretty fast and great sense of humor. Really nice guys willing to explain what future services that you will need. read more

I looked for 5 different locations to to a trans fluid change for my 09 VW Jetta and had no luck. Abdi and Mohammed set up an appointment for me and got the service done same day. The best part is not only the service but the hospitality. Their entertainment options are as good as their services. Also recommended my friend who had a hard time locating a shop that works on VW. read more

I came in to get a routine transmission service for my Nissian Sentra. The people at AAMCO were very nice and professional and had my car back to me within 45 minutes. I highly recommend AAMCO for any care related services the guys here are great and the prices are very affordable. read more

I had an appointment today at 8:30 AM that I personally made and stressed the importance of getting this truck back on the road as I use it for business. I waited 45 minutes and no one showed up to even open the store. The business hours listed on the door was 8 AM to 6 PM. I only wish I can give them zero stars. The sign said under new management, these new managers have to go. read more

Owner of this shop is a con artist, if you car about your family safety .. go elsewhere. The AAMCO warranty is a joke, and is owned by the shop you go to first, they have full say in when and if your car is fixed on warranty. Had the same issue fixed 3 times by this shop ... twice almost cost me my life, with poor work. If you care one bit about your life, wallet, family or safety, STAY AWAY!!! read more

The quality of service is excellent! They are very knowledgeable when diagnosing car problems. Diagnostics are performed at no costs and the repair prices are great. We've found our mechanic for life! Thank you so much for caring for our Toyota and Nissan. read more

Please stay away from this place. They misdiagnosed my car and I ended up paying them over $1500.00 and the car wasn't even fixed. They don't know what they are doing. Had my car for over a month. read more

This is a con shop be careful. I went in for a transmission rebuild thinking thats what they specialize in. They told me 10 days. Well 4 weeks later and excuse after excuse from the manager (David) I picked it up yesterday. As soon as I get home same night the truck no longer even drives. The transmission is worse then when I dropped it off and I called them to tow and fix this. They said tow and rental not included it's in your contract. You think this national business would have some integrity. They promise the world and this has been the worst experience I have ever been involved with. My wife has no car for 4 weeks so the least they could do is give her a rental and tow the vehicle back. I'm looking into consumer protection laws but don't go here please ! read more

Super honest and polite shop. I brought my ford in because I had starter issues and they took a look at it and ran a diagnostic. Every other place I've been to has told me I need different repairs and I've put money into it and it never solve the problem. It's good to finally have a place where people are honest and not trying to get you for your money. The new management team is great, and I appreciate the mechanic taking time to come out and sit with me and explain everything Dash very personable. read more

WARNING: RUN BY CROOKS I recently went to this AAMCO after buying a used Ford WIndstar for the free check engine light diagnosis. A big angry black man informed me that according to his OBD-II scanner, I needed a full tune-up, a new EGR valve, new O2 sensors, and new spark plugs. Grand total for all of this? $1100. That's more than I paid for the car. After I told him I'd have to wait a few paychecks for that, he proceeded to write down incorrect check engine codes because "The printer was broken." He was just trying to trick me. I then went to advanced auto parts, used an OBD-II scanner on the car myself. Turns out the car only needed a new Intake Manifold Runner Control Valve and some Mass Airflow Sensor cleaner. Grand total for my repairs to get the car to pass emissions inspection? $59!!! I will never go to AAMCO again. read more

do not ever go to this place. terry bradley, the manager, is a horrible person to deal with. he had my vehicle for a year and four months and gave me the run around every time he promised to have my vehicle completed. he told me he would pay for my rental in light of him not having the vehicle completed. i accumulated over $4k in rental fees and now he is dodging my calls and visits to his shop. by the way, my vehicle was under warranty in this whole situation. i was told to contact aamco corporate and they wont even return my calls. i would never recommend his business to anyone. do yourself a favor and find a different repair shop! read more

Did a good job explaining car issues and offering options. Dont try to rush you out the door.

I went into the shop because my car overheated. At first I was not pleased with the repairs, which led me to the internet to write a terrible review about the place. But, to my surprise, the very next day, I received a call from the manager. He explained some things I previously did not understand about the repair on my vehicle, which let me know they did all they could to fix it properly. He even offered to assist me with getting the additional repairs that are needed. I declined but in the future, I will definitely keep this place in mind. It is a small business not just a big chain, and they do their best to please their customers. read more

Proctored a repair problem for a non mechanical friend here. The manager is aloof, the owner is rude, and their mechanic, while friendly, is a parts replacer, not a diagnostician. They misdiagnosed a new problem after they replaced the clutch charging her for their inability to properly diagnose the cars problem. Kept the car for two weeks replacing a bunch of parts and still never fixed the car. To their credit, they released the car with no charges since they couldn't figure out how to fix it. Another shop was able to fix it in short order by making an adjustment to a part AAMCO installed incorrectly. In addition to that, there is new damage to the vehicle related to their work to the tune of $1500. Pass on this place folks. read more

Extremely disappointed! I paid them over 3 grans (!) to rebuild my transmission. They kept my car for almost a week and what they did is just reset "Check Engine" light! Next day after I picked up my car I've got the same "CE" light with the same error code - "torque converter slippage". Brought the car back to them again. Five times they were saying that my car was ready, but when I was coming to pick it up it was not. As I found later, they didn't replace all parts they charged me for. Also they hide a surprise for me. They installed a flex disk (the one between transmission and center drive shaft) in wrong position, so now it destroyed because of that wrong installation and I have to spend another $700 to fix it. Never ever AAMCO again! read more

this place is a joke. dont bring you car here, they have my car for 3 month all ready and still cant fix they give me soo many excuses. dont bring it here please read more