I recently visited Midas for a full synthetic oil change, and I was thoroughly impressed with my experience. Not only did they complete the service efficiently, but they also checked my car for any other issues, showing great attention to detail. The staff was friendly, communicative, and respectful throughout my visit. A special shout-out to the manager, Scott, he went out of his way to assist multiple customers while staying on top of staff coordination and managing a busy schedule. His professionalism and leadership were evident, and it made the whole experience seamless. The quality of work and communication exceeded my expectations. Honestly, this was the best customer service I've ever received at any Midas location, and I will definitely be returning. Highly recommend! read more

I would highly recommend this location and it's whole staff for any of your vehhicles mechanical needs and regular maintences. They are educated, professional, very great at providing regular and ongoing updates and so much more. On top of it all their pricing was so fair! Scott Waddell the store manager is top notch and so are his employees!!! Midas of Superstition Springs 6902 E Southern Ave Mesa AZ, 85209 (480) 832-8083 read more

Very nice employees. They don't try to sell you stuff you do not need. They are honest, there was a minor issue with our truck, they gave me estimate for the repair but said should take it to dealership as probably still under warranty...confirmed with dealer, issue is under warranty. read more

IF I COULD GIVE ZERO STARS I WOULD, I brought my vehicle in due to a check engine light, which was diagnosed as a cylinder 2 misfire (code P0302). I was charged $399.99 for spark plug replacement and $399.99 for a "flush package," neither of which addressed or resolved the issue. The check engine light came back on immediately after the service with the exact same code. Additionally, I was charged nearly $2,500 for various services, many of which were unrelated to the reason I brought the vehicle in. This includes an extensive upsell of fluid flushes, which do not fix engine misfires and were not requested. I called and expressed that the issue was unresolved, but the staff refused to offer a refund or take accountability (they love to argue). I believe I was misled and charged for services that did not correct the original issue. They are horrible and i would never recommend taking your car here. read more

Nathan and Anthony are great guys. The techs are very professional and polite. They do their best to work with your needs for your vehicle. I'll be coming to these guys for a long time I highly recommend it. read more

Midas - Anthony is a nice dude and very helpful appreciate his professionalism and wisdom. - Auto Repair Near Me - Mesa, Arizona

The waiting area was well kept and they even had popcorn on the house to give to customers in case they needed some snacks :) the lobby was also immaculate! No smells, no debris, and it was quite relaxing to me. I requested that the brakes and the AC be serviced, for both of them had major problems. They went with the most economical but still high quality solutions for my brakes. They discovered that there was still salvageable parts on the brakes so they used much of that to their advantage to keep cost reasonable and after my discount it came to a nice price for auto work! I'm going to rain check for the AC though. Nevertheless, thank you Juan and the Midas crew! read more

Midas - What a nice waiting area! - Auto Repair Near Me - Mesa, Arizona

The list is so long for the damage they did to my van there isn't room I took it in for brake problems they said it was the master cylinder I ok them to repair it to the tune of $1051.77 they installed the wrong part for my vehicle they had the van for 23 days in total when they returned it they said it wasn't safe to drive but that they needed a few more days to diagnose it to this date. I still have not received a full refund for which I've been after since April 9 they are not reliable trained. Mechanic and I ended up having to take it to another garage or it cost me another $1200 to repair the damage that they had done by installing the wrong part stay away from them. read more

Always takes a long time with or without an appointment. Highest prices over any other Midas or repair place in town!! The prices change depending on the mood of Robert who is floating Manager. I was charged 1500.00 for a radiator when the highest other Midas was $1000. For Exact same work. Exact! Other shops were less. Robert went down from $1800. Yippee. I had trusted Midas because I had just gotten major work done and thought I was treated fairly by previous manager. Reported to corporate. They seemed to care but did nothing. Stay away! Especially women! He will either hit on you if you are young and Rip you off if you are old! Disgraceful! read more

Wonderful first time experience. Juan, the manager is very presentable and very efficient in all aspects of customer service. Easy to communicate with and explains things easily. I was grateful and respected the photos and information that was given in the car inspection that was completed. Waiting area is very clean along with bathroom, which is a delight for a car service atmosphere. Glad to have found a new car service facility just down the street from my previous bad experience place. Will be returning for more Midas service. read more

they are a great place to get your oil changed you cannot beat their prices they overlook your vehicle and make sure everything is up to par and if it isn't they gave you a written estimate on repair work I would highly recommend them they vary depending on their hourly rate the one on McDowell after Freeway I had the best prices per hour I moved out East so now I find One with the hourly rate I can afford read more

The worst customer service I've ever experience, Nick on the phone has been yelling at my husband and won't even hear what the issue is. read more

Midas - Auto Repair Near Me - Mesa, Arizona

When I arrived they did not honor the coupon price for the oil change. So, it was not the value I expected or was promised. They also treated me as if they did not care if I left. I was definitely not treated as a valuable customer or even as a person. It took 1.5 hours to complete an oil change. Several people that came in after me left much quicker. They also did not return my tire unlock nut. This is a huge deal! I called and they found the mechanic left it on his box. Their answer was that I drive back to pick it up after their error and failure to return this most valuable and car specific part. Their service, lack of concern, failure to honor their word and not returning my car part were horrible grievous acts as a place where a service business is supposed to take place. If ZERO was an option for a rating, I would choose that option. Do not go to this place of so called business! Stay far far away!! read more

Dishonest pricing / price gouging Invoice # 0171974 on Saturday, 10/28, I brought my 2014 Ram in for an oil change. about 30 minutes later, John called me and told me my radiator had rust in it, and would need to be replaced, at a cost of $1200.00 I don't work on cars, but this sounded overpriced to me, so I told John to hold off, and I would call him back. I looked up the radiator that fits my truck. Prices varied from $115 at RockAuto, to $211 at O'Reilly auto parts. I called two other shops, who both quoted around $700 to replace it, both parts and labor I called John back and told him this, and he replied "no problem, we will match that price" He knocked $500 off instantly, showing that the original price was heavily inflated. When I told him I wasn't fond of his dishonest pricing, he tried to justify the price gouging by saying that's just our starting price, so we can price match other places. So, rather than have honest, upfront pricing, what he is telling you is that if you don't research his quotes, he will do his best to overcharge you heavily. He knew he was caught doing shady business, so he tried to buy me off by comping the oil change. (See pic) read more

Midas - Manager comps oil change in hopes of buying me off after being caught giving dishonest pricing - Auto Repair Near Me - Mesa, Arizona

Horrible experience! Brought my car in for an oil change and inspection before a trip. When I got to my destination, my brake fluid was bad and caused my calipers to seize up and rotor now needs to be replaced. All because they didn't tell me the brake fluid needed to be flushed. Will NEVER come back here! read more

Midas - Very clearly needed to be flushed but they did not recommend at the time. - Auto Repair Near Me - Mesa, Arizona

My mom brought her car in for an oil change, they said they needed to change her air filter but incorrectly installed the air filter causing it to "get sucked down and allowing excessive amounts of sediment damaging the mass air flow sensor and coated the throttle body." Causing thousands of dollars worth of damage and repairs. read more

Had my oil changed and when I got home I checked the dipstick and was a quart overfilled. Took it back to get resolved, they did but the manager Roger didn't even apologize for my inconvenience . I wouldn't trust this place to put air in the tires??? read more

I came in for a brake check and an alignment on my car. They had my car for 4 hours and i show back up and it's just sitting up in the bay with no wheels. Everyone was sitting in a circle vaping. It wasn't until i showed up that they put the wheels on and told me i was good to go. (Who knows how long i was "good to go" after 4 hours) They told me i needed new brakes and i didn't, my brakes were completely fine. First red flag. So i decided to take my car to Big Os to get a free alignment check. My alignment was off. MIDAS NEVER DID THE ALIGNMENT! I called Midas 4+ times and spoke to managers that supposedly just started and they each would say they would escalate things. Every time it was a "new" manager. I tried to refrain from going higher up but now it's been 3 weeks with no resolution or a phone call. Now every time i call there is no manager available. I finally called customer service and they started a claim. I have no idea if anything is going to be solved. Never go here and if you have never come back. I just want my money back so i can get my alignment somewhere else. read more

John is a liar! I dropped my car off for an oil change and 30 minutes later get a call my car battery is dead and needs to be replaced.. seemed weird because I just got a new battery a few months ago. I told him don't replace my battery just do the oil change. When I got to the shop John said he couldn't jump my car and I would need a friend or someone else to jump me. Guess what!! My car started!! Without a new battery!! And I took it for a battery test and it was perfect!! This place is a scam!! Tried ripping me off! read more

These people are lazy. I got a text for a free oil change and then 4 hours after dropping it off they told me they couldn't do it for bs reasons, they couldn't align my car days prior so I know their excuse was baloney. They overcharged me for Freon months earlier. There's a reason why this place isn't packed but takes them forever to do any job. Garbage read more

I took my car to the dealership at power and 7. When I got it back, I just got a simple oil change. They did not put the oil cap b on oil. Spilled all over my engine And the manager is not assisting me. Told me to have it to towed to the midas. Last time I went there they forgot to tighten my bolt on my tire. This is the worst Midas ever. I asked for the owner to call me Joe said he does not have a number for the owner. One of the owners name is Matt. Joe was also very condisindent. Hekeep telling me it was not her fault but he I'd the manager. I will find the owners this is not the end.. read more

Attempted two days in a row to get an oil change at this location! Today was enough. Walked in on my scheduled time stood there waiting no one inside. Then the guy comes in holding a greasy nasty part and ignores me and walks past me to talk to another customer. No be with you in a minute etc! Poor customer service!! Wow!, I seen the broken wall when I was there the other person posted! ******Do your self a favor go to AZ Oil Boys on Main Street Between Power & Recker. Very good customer service I was in & out! read more

If I could give 0 I would literally 1 hour an 45 min wait for a oil change when I asked why it's taking so long and how much longer after waiting 1 freaking hour an 45 min the guy says 15 - 20 more min for paperwork this place is disgusting no one was even in there horrible service just close down your probably deleting negative reviews that's why you guys haven't had any recent ones don't go ignore the Groupon so not worth it read more

These people don't know how to pull a air filter in or tighten Lug nuts or top off the oil . I highly suggest do not go here.

Yesterday, I took my 2013 Suburban in for an oil change and some fluid flushes. Jim was great, the lady who answered the phone when I arranged the appointment was kind, and they did a great job. Appreciated their courtesy check and how thorough and friendly they were. read more

do NOT ever come to this midas. worst service ever. originally brought in for a simple oil change and ended up ruining my vehicle and dealing with constant problems NEVER PREVIOUSLY HAD for MONTHS AND MONTHS on end. nothing but causing problems. my vehicle was in catastrophic failure multiple times !!! then at one one point mechanic admitted to taking my vehicle to 110!!! on the highway !!! that was ridiculous. and this is just the surface of the damage they have done. I have went back and fourth with this midas many many times. absolutely ridiculous. save your money , your time and your vehicle and do not EVER come to midas here. read more

I took my exhaust here to get welded and it was terrible quality and actually fell off a few weeks later. Terrible customer service when I retired to get it welded again. read more

Great service, they honor the competition. I brought it in for wheels and an oil change and today for some reason it's by appointment only but thank goodness they are taking care of everything. Mark is a wonderful Manager day read more

Midas - Mark Flood very nice Manager - Auto Repair Near Me - Mesa, Arizona

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Today was one of those days where ish* hits the fan early in the morning. During my 30 min commute I was having car issues. I stopped at a car shop near my home and was helped with my issue. Shortly after getting to my job I realize my car was still not fixed. I found Midas online and walked in asking for a favor. Immediately they were willing to help. They even checked the car for me found the issue and helped me take care of it. Their customer service was superb. Their willingness to help me with my needs right before closing was unexpected. I appreciate the honesty! Thank you again. read more

Never ever go here terrible over 2 hours for an "oil change" which is all we asked for but instead they took the whole car apart while we walked away for coffee never ever trust them do not go here ever they have no clue what they are doing forget this place how are they even open read more

I went in to have a diagnostic on my AC. I told whoever was working the front desk that I am very positive It's the blend door actuator on the passenger side since the air is only blowing cold on one side of the car (the driver side) the technician comes back after looking at the car and tells me that the blend door actuator is actually working fine and to further diagnose the issue my only options were to recharge the entire system with dye to see if either just recharging it fixes the issue or to also see if there is a leak somewhere. The technician comes back after almost 3 hours and me waiting in the lobby and tells he has good news and just a little bad news. Good news that now my ac is blowing cold and bad news that I was right the blend door actuator was the original problem but that they could repair it as well for a new total of $600. I was expecting to pay maybe $80 for a diagnosis and that's all since the actuator is only $20 on eBay I figured I could just repair it myself. So all said and done I had to pay $399 plus tax but he was able to give me a discount so I only ended up paying $350 for having the system recharged even though my AC was already blowing cold. I was not helped whatsoever on the issue at hand instead, I was charged for something that I absolutely did not even need. read more

When in for an oil change. Would not accept coupon amount because the computer was showing a higher grade of oil which was more money.

UPSELL! UPSELL! BUYER BEWARE!!! I went in for a simple oil change which should take no longer than 1 hour. I ended up waiting there for 3 HOURS because they decided to diagnose everything they could upsell to me. They even had the gall to upsell services which I JUST HAD DONE. I did not authorize them to do anything besides an oil change nor did they ask me if I wanted anything else. Complete waste of time and my utmost displeasure. I repeat, BUYER BEWARE! THEY WILL WASTE YOUR TIME AND UPSELL EVERYTHING THEY CAN!! INCREDIBLY DISHONEST!!! read more

Wow what a bunch of scammers. I took my car in for an oil change purchased on Groupon. Half an hour later Jim called me and said that my oil plug was warped and I might need a new oil pan and the cost would be somewhere between 75 and 500. I asked Jim if they had removed the plug- no he said (they hadn't even pulled the plug so how did they make this big diagnosis?) I told them not to change the oil when I went and picked it up, I drove next door to Junction Tire, I had them look at it there was nothing wrong with my oil plug, they changed the oil, nothing wrong with my oil pan. Just a bunch of fake Midas fools looking for a scam. When I complain to Midas corporate they had the scammer call me and of course he changed his whole story around and blamed it on his technicians. read more

The staff was super friendly and helpful! I really liked how knowledgeable they were. They also didn't hound about upselling in a way that was annoying and unnatural. Jim was super helpful, he recommended some things I didn't know were affecting my fuel mileage and now that I went with those suggestions I notice a huge difference. Driving an 8 cylinder truck makes you look for all the savings you can find. I will definitely return for any other necessities. read more

Called early in the AM to schedule an appointment/ quote. Waited over 45 minutes patiently, manager walked by me several times and didn't say a word since the kid behind the desk couldn't do anything for me. All the guys inside a room talking, I felt ignored. Called up another place and they took care of me the right way. I don't recommend them at all. Take your money elsewhere. read more

I went in with an appointment at 12:45 and didn't leave until 3:00 this is retarded the guy told me 5 times it'll be 10 minutes well it's been 3 hours and I will never be going to Midas for a simple oil change ever again! read more

An oil change was done on my vehicle here recently. 3 days later I noticed a huge oil leak underneath my car when it was parked in the garage. The next morning I took it to a trusted mechanic to take a look and they found that the gasket had not been replaced, causing oil to spill out and all over the bottom of my vehicle. I took the bill to Midas to ask for compensation and the manager, Derek, got very defensive and said "everyone makes mistakes." Well I get that, only his behavior towards the situation made me not want to accept his offers for free oil changes in the future. Why would I bring my vehicle back when they were the reason oil spilled everywhere? I had a bad feeling about this place from the first moment o stepped inside. I should have listened more closely to that warning bell. read more

Midas - The oil that spilled out while it was parked in my garage. - Auto Repair Near Me - Mesa, Arizona

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I did have to wait about 45 minutes for a simple oil change , but came with a whole car inspection and rotation of tires. Some things needed replacing so they printed me a sheet with everything to be replaced with quote included which was nice to have and know the prices. Will come again in the near future! read more

Jim and Thomas were amazing. They helped me without any issue at the last minute. They have the best customer service and that is hard to find in a mechanic shop. Thank you again Jim and Thomas! read more

I bought three oil changes on livingsocial and called immediately for an appointment. The person who answered the phone was friendly and was able to schedule me in for the next day. When I walked in I was greeted with a great smile, got my code, keys, and quickly got to work. As soon as it was all done, they let me know of a few extra services my car would benefit from getting, but I did not feel pressured or hassled (this happens A LOT to me at other places.) Everyone here was courteous, efficient, and made me feel comfortable. read more