Very profesional. Needed an inspection and they took care of me in a timely manner. Have used them…read morefor general service in the past and have been very satisfied with their work.

I went there in August 2024 to have my brakes done. Never felt like they were done properly…read more October 1924 every time I stepped on my brakes, the car shook uncontrollably. I finally in January, went to another mechanic who said they were the worst cheapest brakes that could be put on a car. When the mechanic took them off The rotors were all rusted and corroded. They said they were never done. The rotors were never changed. I paid a lot of money and after two months, I had to redo them. This place is a rip off. They charge you a ton of money and put junk parts on your car, and they charge a ton of money for parts. They didn't even replace. Stay clear. Bad bad Business

Great Great mechanic, been going for years!! I live in Forest Hills and still use them!!read more

I'm always nervous going to an auto repair shop concerned that they will tell me I need things…read morereplaced just to make money or the that they won't know how to fix a problem. I've had nothing but good experiences dealing with Will. He knows what he's doing and he'll try and remedy a problem the most cost effective way. I'm grateful to have found this shop!!!

I had an exceptional experience with Mid-Island Collision Centers in Lynbrook. From start to…read morefinish, the service was outstanding and truly exceeded my expectations. After getting into a car accident that unfortunately wasn't my fault, I contacted my dealership and had my car brought to Mid-Island Collision the very same day. From the moment it arrived, Chelsea was incredible to work with. She acted immediately to get everything moving and made sure the process was handled quickly and efficiently. While others involved in the process were slow and delayed, Mid-Island Collision was the complete opposite. They stayed on top of everything and kept me informed every step of the way. I received constant updates through text messages and emails about the status of my car, which made the entire experience stress-free. The staff there is absolutely amazing and truly goes above and beyond for their customers. When I picked up my vehicle, not only was the repair done flawlessly, but they also took the extra time to detail the car beautifully. It honestly looked better than when I dropped it off. If you're looking for quality work, exceptional service, and a team that genuinely cares, I highly recommend Mid-Island Collision Centers in Lynbrook. They delivered a top-tier experience from beginning to end. Five stars all the way.

My daughter's car was almost totaled due to a tree falling on it. They did a great job and when we…read morepicked it up it looked brand new. It took a while due to getting parts but they communicated to us the entire time. I highly recommend this company!

I went to Smithtown volkwagen to buy a battery for my car and the parts department went above and…read morebeyond helping me. They made the process so easy and were very informative. Lonnie was so helpful and kind. I would come back specifically to this dealership just because of the two men that helped me today!

If I could give this place -10 stars, I would. Do not waste your time. I rarely leave reviews, but…read morethis dealership deserves one. This is, without a doubt, the worst dealership I have ever been to. The day before visiting, I called ahead to confirm if there were any hidden fees. I was assured there were none. I also did my research to ensure they had decent reviews. The next day, my husband and I drove two hours from NJ, paying over $40 in tolls, only to arrive at a dealership that immediately felt shady. The showroom was dirty, and the overall atmosphere was just off. After test-driving the car, we sat down to discuss pricing. Before negotiations even started, my husband--a 90% disabled veteran--asked if they offered any military discounts. The salesman immediately dismissed us, saying they don't offer discounts on used cars. Funny, because just a few months ago, we purchased a used 2017 Chevy Silverado and received a military discount without issue. Then came the real scam--the price of the car suddenly increased by $4,500. * $2,000 was added because they "don't reflect that online." * $1,850 for "reserving the vehicle"--on a car with a cracked windshield and worn brakes. What exactly was I reserving? * $650 processing fee. I immediately confronted them, reminding them that I had called the day before to confirm there wouldn't be hidden fees. The manager tried to excuse it, saying they "recently updated their website," which is why the extra $2,000 wasn't listed. But what exactly was that cost even for? They couldn't answer. At that point, I didn't even bother negotiating. I refuse to support a business that lies to get people in the door and then tries to scam them on the spot. I have bought multiple cars and have never been treated this poorly. This dealership wasted my time, my money, and my patience. I will make sure this review is posted everywhere so no one else falls for their dishonest tactics. To everyone at this dealership: I hope you have the day you deserve.

Where can you go at here the owner say no charge! Well that's exactly what happened I brought my…read morecar in cuz it was slipping. I brought it on the recommendation of a owned through one of the Companies we work with. I dropped it off came back the next day he topped it up with transmission fluid and said no charge but he doesn't work on my type of car but it ran so much better with just that little bit of oil that he put in. Unfortunately he doesn't work on my type of car which is an Audi A4. Richard polite way of saying I'm not interested in working on your car. It's been working nicely ever since thank you guys really nice. No Charge.

I'm a dealer and this is who we use because there honest, reasonably priced and nice people who…read moreknow their business.

I purchased cars here twice. Exceptional service from salesman Cedric and Vickie from finance. The…read morecar had a recall. They wanted to drop off a loner at my house and bring the car back when it was done. I declined because I really didnt feel it was necessary to put them out. Anthony Shields from service was wonderful to work with keeping me updated on what was going on and when the car would be ready.

I brought my nearly new 2026 BMW M2 to Rallye BMW after the rear lower diffuser became detached…read moreduring normal driving. Shortly before I noticed the problem, I had driven through a puddle on the highway. I did not strike a curb, road debris, a pothole, or anything else. Once the diffuser came loose, part of it contacted the ground and was damaged. Rallye's technician confirmed that the diffuser was damaged and that tabs on the supporting trim piece were broken. Nevertheless, Rallye denied warranty coverage, classifying the problem as "outside influence." What Rallye did not do was identify any impact point, show me evidence that the vehicle had struck something, or explain precisely what the alleged outside influence was. Their conclusion appeared to be based solely on the fact that parts were broken, even though my position from the beginning was that the diffuser detached first and was damaged afterward. I declined to pay Rallye for the repair and took the car to an independent automotive specialist who routinely works on high performance sports cars, exotic cars, and luxury vehicles. He inspected the vehicle, secured the remaining portion of the diffuser at no charge, and ensured that the car was completely safe to drive. I am leaving for vacation and needed to know that the vehicle was secure and safe for the trip. The specialist confirmed that it was. When I return, I intend to take the car back to him for the permanent repair unless Rallye contacts me and agrees to resolve the matter. He estimates that replacing the affected piece, including installation, will cost approximately $350. That estimate makes Rallye's decision even more disappointing. My wife and I purchased two BMWs from Rallye within roughly six months. I purchased my 2026 BMW M2 in November 2025, and my wife purchased an additional BMW in May 2026. Despite that recent business and the possibility of future purchases and service, Rallye was apparently willing to lose our confidence and future business over a repair costing approximately $350 at retail. Unfortunately, this was not my first frustrating experience with Rallye's service department. I purchased additional tire and wheel protection coverage with my vehicle. On a previous occasion, when tire repairs were needed, I was initially told that I would have to pay a deductible despite the additional coverage I had purchased. Thankfully, my salesman, Bert Vargas, intervened on my behalf and helped get that matter resolved. Bert has been an excellent salesman and has consistently been responsive, helpful, and willing to advocate for me. My criticism is not directed at him. In fact, the fact that he had to intervene illustrates the difference between the excellent assistance I received from my salesman and my repeated frustrations with Rallye's service and customer care departments. Before posting this review, I contacted dealership management directly, explained the diffuser situation in detail, and gave them a clear opportunity to respond. I provided a specific deadline simply asking them to acknowledge the matter and tell me how they intended to proceed. That deadline passed without even the courtesy of a response. This is no longer primarily about the cost of the repair. It is about Rallye BMW refusing warranty coverage without identifying any actual impact or outside cause, a recurring lack of satisfactory customer service, and management failing to respond when given a final opportunity to address the problem professionally. BMW calls its vehicles "The Ultimate Driving Machine." Unfortunately, my experience with Rallye BMW's service, warranty decisions, and customer care has not come close to meeting that standard. An "Ultimate Driving Machine" should be able to drive through a puddle on the highway without being damaged. If it cannot, that is precisely what the warranty should cover. Fix it. They refused. Rallye BMW has lost a customer.

I used Community Auto for my cars for many years, but they destroyed my Acura MDX. I brought it in…read morefor an inspection, it passed, but Jorge who I trusted thought I ought to have it get engine mounts. $400 plus . I said ok. I dropped my wife off to get 'her' car after the work was done and within seconds of driving it away from the station the car started bucking like crazy. She went back and the mechanic refused to test drive it. The owner was called in and said it wasn't their fault! He got nasty, saying I needed a shrink!? The car was no longer drivable. Suddenly I needed a new or rebuilt transmission. I had to get rid of it. I've never left a bad review for any business, but after denying culpability and losing thousands of dollars for a temporary rental and needing to go get another car, well, there it is. I plan on taking them to small claims court. DON'T TRUST THESE GUYS.

I was having an issue with the Air Conditioning in my Subaru and brought my car here to be…read morediagnosed. The staff was responsive, respectful and very knowledgeable when it came to identifying and properly repairing the issue. I would highly recommend this shop.

Guys here are great and do good work. Asked for wheels balance and alignment on my older Jaguar…read moreand everything was done perfectly. Even gave me an update on brake pad wear and few of the items that might need attention in the future, few of which I was aware of.

Terrible rip off service. They fixed my car and it was unsafe. Had to take it to Firestone and they…read morewere shocked that I was driving my car. I