I would rate Patrick of Dial Transmission in Merrick 10 stars if I could , I'm not one to post reviews, but I had such an overwhelming amazing experience with Patrick that I just have to let others know. First off I am a car guy Classic Cars,boats all my life so I have a pretty good idea of what I should or should not expect so I brought in a Ford Explorer that had a hard shift almost like a shift kit from the 70s hot rods was installed. Those of you guys remember this will know what I'm talking about., Since it was my dad's vehicle, he insisted I take it to Ford. Well, that was the worst thing I could've done. I won't mention any names by the way I live in Wantagh. So after the stiff diagnostic fee, I was told they could not locate the problem based on the code and if they looked any further be prepared to spend about $5500 for new transmission ,with that I left. I just decided to look for transmission place and I stumbled upon Dial and I noticed they are rated five stars, I would give it a shot. Patrick seemed very knowledgeable, and I felt comfortable to leave the vehicle. Two days later he called to let me know. They found a problem and it was a broken wire in the harness which they repaired & the transmission shifts beautiful the point here is, he could've given me a story and a dance and he could've charged me well upward of the approximately $400 which was very fair . You can be sure it's a safe bet that I will send any chance I get business to Patrick at Dial Transmission If you're having issues, just go there you will be happy you did and don't take any chances. Go there first. Michael read more

I cannot thank Patrick, the manager at Dial Transmission's, enough for quite literally saving my life and my car. From the moment I explained what my 2017 Ford Fiesta was experiencing, Patrick immediately knew what the problem was: the clutch relay -- the manual component hidden inside Ford's so-called "automatic" transmission design. Before finding Patrick, I had called Ford directly, as well as a very well-known transmission specialty center. Both told me the same devastating news: that I needed an entirely new transmission. The cost they quoted me was essentially the same as buying another 2017 Ford Fiesta outright, according to Kelley Blue Book. I was on the verge of totaling my car, thinking there was no other option. Patrick's knowledge and honesty changed everything. He explained clearly that there was nothing wrong with my transmission or my car as a whole -- it was only the clutch relay. His skilled team of mechanics replaced the part and restored my car to perfect working order, sparing me from unnecessary costs and stress. I cannot express enough gratitude for Patrick's expertise, integrity, and leadership, as well as for the talented mechanics who worked under his guidance. In a world where so many repair shops take advantage of people, Patrick and his team stand out as a beacon of honesty, professionalism, and compassion. I am forever grateful, and I recommend Dial Transmission's with the highest praise possible. read more

I hope people will take the time to read this.... this week i purchased a twin turbo LS swapped 1970 chevelle resto mod from someone in Texas, it is in absolute mint condition. Immediately i ran into a problem with the shifter. The car was stuck in park and i had no idea why. My basic knowledge wasn't enough to figure it out. So here i am with my brand new chevelle just sitting in my driveway and I couldn't even drive it! I was super upset. I went from local shop to shop and they literally told me in a nice way to go fu** myself and that they weren't taking new customers. I didn't even get the chance to get the words out of my mouth at some of these places.. long story short. I went to Pat at Dialed transmission and in the matter of an hour he sent someone over to pop the linkage in the tranny to get it to neutral and had a tow truck with the proper tools to get it to his shop with no damage. This guy did NOT need to take the time out of his day to do this for me. But he and the men at his shop are all good squared away people. Im telling you right now. This is professionalism at its finest. Thank you so much for diagnosing my problem so quickly. I never met any of you guys and you acted like we have known each-other for years. This is very very hard to come by these days. Without a question i will be using them for any future problems. read more

My family has been bringing their cars to Dial Transmission for 20 years. I am very satisfied with the service and professionalism of Pat and the crew. I have a 2009 Mustang that I have brought in for routine maintenance, replace a water pump, brakes, radiator issues, and shocks. Not only do they do a great job on modern cars, but they also work on classic cars. I own a 1969 Buick Skylark Custom Convertible and am involved with the Long Island Buick Club. I have had Dial help me out with a long list of mechanical problems in my attempts to restore the car including: brakes, suspension and front end issues, electrical including replace alternator and voltage regulator, repair leaky gas tank, repair the transmission, replace springs, replace the harmonic balancer and reduce various leaks. I find that the they are fair in their pricing, responsive to my requests, and great about follow up. In the few instances where the problem wasn't corrected on the first try, as is often the case when restoring a classic car, Pat was persistent in finding out the correct solution. I know this may sound crazy, but I actually enjoy bringing my car into Dial because I know it will be fixed right and I always learn something new about my car's functioning! read more

I recently stumbled upon Dial Transmission... I'll try to keep this brief, had an appointment at Aamoco on Tuesday, to say it didn't go well is an understatement. The new "manager" stated the only way he can diagnose my transmission problem is a complete tear-down, costing around $1,600, and then he will be able to give me an exact cost. After considerable back and forth with the Aamoco manager, I was looking at around $3,500-$4,000. Luckily, I left. I was told from a friend about Dial. I did not have an appointment, I drove in and spoke with Patrick Sepe. He said you definitely do not want to do a tear-down. Leave it with me, give me a little time to go over it. I'll call you before I do anything. Received a call a few hours later. Patrick said it was the wires to the transmission. He replaced all the wires, and changed the fluids. I had my car back in one day and it cost $525.00. If this is not a success story, I don't know what is... the real moral of this review is, there still are Honest People Out Here, and Patrick Sepe is definitely one of them! I cannot thank him and his staff at Dial Transmission enough! read more

You won't find a shop and staff of more competent, trained, and professional transmission rebuilders/installers so don't bother looking past Dial. Pat runs the shop with the utmost respect for his customers and their vehicles, and will make a repair instead of replacing expensive components if at all possible. The technicians working for Pat are all highly trained and very capable of handling the myriad of problems that come through their garage doors. This is a family run business that's been in the same spot since 1958, and if you don't believe there's real history here just look at the business logo-that "Dial" was on the desk back then, and many people wouldn't know what it is or how to use it today. That's staying power! Sure, there are other good shops around, but you won't get a more tempered, direct and honest answer to your transmission questions than you will at Dial. Nuff said. read more

Dial to the rescue.....AGAIN I discovered this shop in 2005 when I decided to put my Nissan back on the road after is sat idle for over a year with a dead transmission. Dial resurrected my vehicle and put me back on the road at a fair price. I was very satisfied. Fast forward to 2019. I had another mechanic replace the clutch in my Pontiac. From the moment I drove off I could hear a strange noise resonating from the transmission. After an unsuccessful attempt to have the work corrected by the other mechanic, I decided to take my car to the transmission experts at Dial. Pat(owner) and his crew identified the source of the noise and replaced the bad parts. No more noise. My car runs and sounds great, and I can finally enjoy driving it again. If your car has transmission problems, you should definitely consider Dial. They know what they're doing. read more

I can't tell you how many people I have recommended to Dial Transmission that have come back to me and thanked me. I am the owner of a repair shop for over 30 years in Brooklyn but do not do transmission work. I know who to send my friends, my customers and my family to on Long Island....it's Dial Transmission. Not only have they helped me personally, I had friends call me with car trouble who live or work in Nassau county and Dial went out of their way to get them on the road again. They are the "doctor" who other doctors go to...they are the Chinese restaurant that is filled with Chinese customers! I hope my analogy gets my point across...don't waste your time going around town, making dozen of calls, you found the right shop. Call Dial, go in and relax, you are in good hands. Gary G. Meineke Car Care Center owner read more

Pat and his employees at Dial are amazing. I had heard about them from a car repair radio show called Motor Mouth Radio (show is on Thursdays and Sundays at noon on an FM channel) . I have a 2000 Jaguar S Type and thought the transmission was slipping. I brought it to Pat... He could of sold me a whole transmission, but he diagnosed the problem right away as a stretched shifter cable. He was able to adjust the cable and transmission was perfect after that. Since then I have all my families vehicles transmissions preventatively maintained there (transmission fluid and filter changed every 25k miles), and they never try to tell me something is wrong or needed like all the other shops do when you just want the transmissions serviced. I recommend Pat at Dial Transmissions very highly! read more

I read a couple of Pat's review's - at Dial Transmission- forget 5 Stars - this was a 10! I am on LI visiting and have trans fluid leaking everywhere- stopped at a local station - Teddy said go see Pat - he will take care of you - 1/2 mile down on the left - can't miss it ... on we go QUALITY- he got us in immediately- explained everything- no surprises- chatted w/ my uncle and I - busted chops a bit (biggest things about moving from the island 20 years ago) They got us on our way back to Pittsburgh- just got in now- safe w/ the family! Had to send this review to express my gratitude. QUALITY service... QUALITY individual! Huge thanks to Pat and his mechanic- I cannot recommend him to enough people- he turned a potential disaster into a great experience! read more

Dial Transmissions was recommended to me by a trusted friend and automotive talk show host. I contacted Pat and set up an appointment with him to look at my car. Went down and Pat took my car out for test drive. Diagnosed problem in a few minutes. Explained problem to me and said I was going to need a complete rebuild of my 4L60e Transmission. He told me the brand of parts that would be used in rebuild and where he got his torque converters from. We agreed on a fair price and day I would be bringing car back. He had lift open and waiting for my car as promised. Car was done on day promised including some high performance modifications I requested. Could not be happier. Would highly recommend Pat and Dial Transmissions to anybody who needs Transmission work. read more

This Auto Repair Shop is outstanding. They have excellent Customer Service and complete all tasks completely and professionally. They even fix Trucks and did a great job fixing our Silverado. In particular, Patrick is very knowledgeable about both cars and trucks. Our vehicle was safe while with them and the work came out perfect. We live in Long Beach and will always go to Dial Transmission for Auto repair and service as they did a fantastic job and I highly recommend them. The work they did on our vehicle was perfect and the vehicle runs better now than ever before because of the great work that the guys at Dial Transmission did !!!! They clearly strive fir perfection here and they deliver the best results !!! I highly recommend them !!!! read more

I was referred to Dial Transmissions from a friend who had repairs done to his ride. So i took my old Chevy Nova there to have my shifter checked out along with some annoying oil leaks. I met a very friendly gentleman named Pat who had my car inside on a lift within minutes. After the initial inspection, i felt very comfortable leaving my car there for the repairs. The estimate given was what the final cost turned out to be, no games or added costs. I've only had car back for a short time, but so far, so good. I would not hesitate to refer others, for transmissions and other types of repairs. read more

I have a 84 corvette that was leaking transmission fluid. Brought it to my gas station and after trying a number of times they were unable to repair problem. After checking website and reading reviews I decided to give Dial Transmissions a shot. Went there and spoke to Pat, who was very honest and fair. After leaving my car, Pat called and explained what the issues were and I gave him the go ahead to fix it. I got my car back in 2 days. With no problems. Dial did a fabulous job. They are professional and were a pleasure to deal with. I will be sure to recommend them to anyone. read more

My car has over 175,000 miles and I was in need of a new transmission control module. My father worked for RVC and suggested taking my car to Dial because that's where the town takes all their trucks. I spoke with Patrick on the phone & told him what the problem was with the car & he informed me it probably was the TCM. He quoted me a price for the new TCM (it was the same price as what I found online) & labor. I dropped my car off Tuesday after work & picked my car up the next day after work. Patrick was super knowledgeable, fast & fair with the price. Car is working great! Thanks!! read more

I will recommend Pat at Dial transmission to all my friends and family, he is honest and trustworthy, had a great conversation with him and he now has my business for life. Just had my transmission rebuilt in my wifes truck and couldn't be happier. It drives great she's very happy. They handled it being towed to them and looked it over thoroughly for me. They had a insanely fast turn around time. They have now done two of my cars transmissions and couldn't be more pleased with their service. I'm happy to have a neighborhood shop I can trust. read more

A huge thank you to Pat and his guys at dial transmission. I brought my 2008 Jeep Grand Cherokee in because I had a clunking noise, Pat ultimately rebuilt my transmission and also changed 3 front differential mounts. He dealt with the insurance company that I had my extended warranty through and got everything covered .I did not have to deal with anything he took care of it all ,and reassured me that the truck would be good to go and it was . 5 stars to dial transmission.. thanks again Guy's ...from Sean w. read more

We had a great experience with Dial Transmission and specifically working with Patrick. From start to finish, he and his team were responsive, professional, and easy to work with. They completed the transmission replacement ahead of schedule and made the entire process much less stressful by handling the claim directly with our insurance company. Communication was excellent throughout, and we really appreciated the transparency and efficiency. Highly recommend Patrick and the Dial Transmission team! read more

We were in town from North Carolina picking up a bus. There were serious issues with the transmission and taking it to Pat at Dial Transmissions was recommended to us. Pat went above and beyond in helping us out. I would trust him to be completely honest in your best options and to be fair and quite reasonable in his pricing. He wrote out the best directions for maneuvering a bus through New York to send us on our way. The only negative is that he's not in North Carolina. ;) Thanks again Pat! read more