I went in for a service light check. They told me it was a loose hose and should cost no more than $95. They took 4 hours to call me back and told me it was going to be $250 and then have to be retested so it could be anywhere close to $500 dollars+. On top of the cost, I had been told the diagnostic check would be free. I ended up getting charged $75 which he discounted or at least he said was discounted. He did not do anything to my car beside the test it. I ended up taking my car somewhere else where the diagnostic was free and turns out all it was, is that my fuel cap was loose, that guy charged me nothing. read more

We had our transmission rebuilt, William was very helpful, kept us informed of the process and was friendly and very professional. We are very happy with the service we received. I highly recommend this shop read more

DO NOT GO HERE! THEY WILL SCREW YOU! Took my car in for a drive shaft issue. They began telling me this and that was wrong with it. That my bushings were shot and was going to need a complete refurbishment. I said I'd give it a think and took my car and began to drive off. Idk what they did but they made the problem even worse and made my car undrivable. So I had it towed to economy auto Center in Azusa due to reference from a friend and they fixed everything for $100 completely discrediting everything these guys said and telling me my problem was simply because I was missing 2 bolts in my drive shaft. They added new ones and it drives like new if not smoother than when I purchased it. I highly recommend economy. Friendly, honest service. DO NOT GO TO AAMCO!!!!! read more

They rebuilt my transmission for $830 and I had my brother in law install it. 10 months later the transmission started slipping. These Jokers said it's something "internal" clearly something to do with their rebuild, but since we installed it ourselves and supplied our own torque converter they won't cover under warranty. Want to charge ANOTHER $900 to pull the transmission + whatever the cost was for the faulty parts they rebuilt it with to begin with. Stay away from this DUMP. read more

Bad service Will NOT recommend this place Jim was very Rude I felt like he didn't care what so ever about the problem I been going thru with my car I took it there because my warranty told me too I try to explain to him how frustrating it was having my car going one place to another to get some help instead of he being nice to me and giving me good customer service he didn't care and didn't let me finish what I wanted to say he just told me your warranty didn't approve didn't explain what was the diagnostic just gave me the paper what they found wrong with my car. I had to seat down in my car and read what the diagnostic was to the warranty place. BAD CUSTOMER SERVICE read more

I took my car in to get diagnosed because it felt like it had trouble shifting from 1st to 2nd gear. The mechanic told me that I needed a rebuild on my transmission and that it would cost me anywhere from $1500 to $3000. The mechanic could not tell me what exactly was wrong just that I needed to do the work right away. I decided to get a second opinion from the dealer and they found that my transmission was working fine. The problem was just worn spark plugs and ignition coil, causing the engine to misfire. The fix was just a few hundred dollars, compared to the estimate given to me by Aamco. I am extremely angry and upset that the mechanic diagnosed this incorrectly and failed to find the real problem. The question is, is it simply incompetence or did they lie to me to make a sale? Either way, I would never work with them again. read more

Awful, Painful, Expensive experience. Transmission went out on my car Dec 19, I had it towed to Aamco in Covina after speaking to Jordan the Sales Manager. They were closing so kept the car there overnight. The next day Jordan advised $980 would be the total for: assessment of problem, labor, taxes and fees. He said the parts would be an additional $1520.00 to rebuild. TOTAL 2500.00 and that I would have the car back to me in 7 -11 days at the latest. I advised Jordan on several occasions that I was moving out the the state and needed the car by January 9th. Until then I got a rental car. When I called on the 27th, car was not done-Jordan blamed it on the holidays (yet employees were there working just not on my car) and was going to take another 7 days to get (that means after January 1st). But he would help me by crediting my bill 37.50 for the rental car I had now had for 8 days. ($200.00). Called on the 3rd of January and now Jordan was blaming the delay on the transmission delivery stating he could not force them the get there any faster and had NO idea when they would be there to install and EVEN had the nerve to tell me that if he gave me the number I should call and try to expedite the delivery. And this was going to take another days (rental car is now up to $375.00) But wait on January 6th Jordan called to tell me that a rebuilt transmission would not be safe and he ordered a brand new one from the company and the cost of the all this was going to exceed $3500.00! well since I had already secured a loan for the $2500.00 Jordan was out of luck and needed to repair it for the original cost. Jordan called my financial group and asked them to increase the loan amount so he could finish the work on the car! That was so illegal and I did not find out until after he had done it. My finance company thankfully called me and I advised that was not permitted. I called Jordan who at that point was still blaming the holidays for the delay even though now we are a week past any and all holidays. On January 9th my moving day the car was still not fixed and the ever unhelpful Jordan was not rude, belligerent and vague about all repairs to my car. I left the car to relocate out of state with my company-- Before I left Jordan asked if he could have the finance check for the loan I secured. The ONLY was to guarantee that the car would be done was to hold the check hostage and advise that the check would be NO GOOD in 30 days. 1 day before the check was set to expire Jordan called to tell me the car was finally fixed. So lets recap: $525.00 (rental cal fees), $2698.00 transmission repair (45 DAYS TO REPAIR), $15,000 (for a used car since when I moved I had no transportation), $122.00 (for insurance while it sat in his lot), $220.00 for a new car battery (since he left the old one out for 45 days and never charged it) that a total of $18,565 for a transmission rebuild. The best part Jordan called me on Feb 3rd and ask me for another $450.00 in fees!! I laughed and hung up! DO NOT GO TO THIS AAMCO (go to Sean in Upland)- DO NOT TRUST JORDAN- HE LIES, CHEATS AND STEALS! read more

Took my car in for a repair estimate, I was already going to have them repair it since it would be cheaper than the dealer price. They kept my car for 2 whole days without even looking at it to give me an estimate, they didn't even give me the courtesy to call to let me know. This was the Aamco in Covina, CA on Arrow Hwy DO NOT WASTE YOUR TIME, I knew I should have just left it at the dealer and paid the extra cost. #pissedoff read more

They did such a wonderful job on my car. I went here to get a rebuilt transmission because my check engine light went on and the Toyota dealership said my tranny was going out. Jim took care of me from start to finish. I stressed so bad while waiting for my estimate but he took care of me. I received a lot of discounts and rebates which made the total cost out the door under 3k. It DIDN'T cost me an arm and a leg as I first suspected. They even took me to the rental car agency when I dropped off my Camry. He was honest with me at all times and didn't use mechanic verbage so that I could understand what was wrong with my transmission. The warranties they offer are great! I'm overall satisfied with my AAMCO experience. I have made a friend for life! Thank you AAMCO and thank you to Jim!!!! read more

Was quoted $1500 worst case over the phone. Now that I've had my Acura towed to their facility, they say, "well once we get in there, we might find another $2k worth of damage - just so you know... so, tell me, do you feel lucky? Ever dance with the devil?" Exactly. read more

Such fast and friendly service. Thank you Jim for working extra hard so that I can make my doctor's appointment on time!!!

Had the most horrible experience here. Left our PT Cruiser here because we believed the ads that they do good work and had fair pricing. Got a quote for what seemed like a very high price on a Wednesday. Unfortunately we agreed before checking around. After leaving the car there I decided to ask friends and check other transmission places to which I discovered we were being ripped off by $1000.00 more than anyone else in the area. I called back the Mgr. Jim Moliotis on Friday and let him know how over priced they were and if they had not touched our car I wanted to pick it up unless he was willing to lower his price. He said he couldn't give me a exact quote yet. That took 3 days. Late on Monday he gave me a quote for $2,600.00 that included a $200.00 discount to rebuild our transmission. When I didn't agree to such an outrageous price and told him I will take my car else where he became extremely rude and told me to come and pick up my car. He told me I would have to pay $650.00 for the removal of the transmission and they would put it in the trunk and all the pieces in box's. I showed up with a tow truck and Jim proceeds to tell me I can't take the car at that time and had to come back the next morning at 9:00 AM. I had to leave work the next day to do so. Had to pay the tow truck out of our own pocket because AAA does not pick up incomplete cars. I then asked Jim to please be a gentleman and deduct the $75.00 from the bill since I had to call a tow truck twice to get my car. Of course he said NO. I asked him for the owners name and he refused to give it to me. He told me " even if I give you his name, you will not talk to him". I paid the ridiculous fee and left. I called Corp. and complained about how over priced they are and how poorly I was treated by Jim. I got the Owners name... Samir Barudi, he was contacted by Corp. He did nothing about my situation. Didn't even have the courtesy or professionalism to call me back . He couldn't care less about his customers. Corp. tried to have him refund money and have me sign a waiver in order for me NOT to write this review. I was so upset and stressed about this situation I had to wait to write this review. The only thing I can do about my nightmare experience with AAMCO in COVINA is warn the rest of you NOT to go here. Read the other reviews. I am not alone by far! read more

I was looking for somewhere to get my car serviced the other day because my car was making a weird noise, and after talking to some friends they told me to check out this Aamco. I have to say, I was very pleased by the service I received. Jim welcomed me when I pulled up and made sure any and all questions I had were answered. I did a search of prices in the surrounding area prior to my visit and found this place to be very reasonable, which was a definite plus! I will definitely keep coming here, and would recommend it to others. read more

So came here for a service engine light issue for my 2006 Nissan skyline, and I must say the way Jim and his staff helped was very courteous and professional; I highly recommend this Aamco if you need any automotive questions asked; all straight forward honesty and not about trying to sell you something thing you don't need. Was met with speedy and efficient service and will continue to go if any automotive problems arises! read more

I went to this location and they did everything right. This is my kind of shop. Eric was really helpful and his recommendations were right on. Keep up the good work. Thanks for a fixing my ride guys... read more

I took my truck in and it basically needed an O2 sensor, but since they told me they couldn't do it that day I would bring it back next week. "Just call me the day before", I was told, so we can get you in and out. Well I called two days before and was told to bring it in the morning before 10 because the afternoon will be backed up. I got there at 8:50 and was told they couldn't get it done until maybe 3p. As I was leaving saying I'll come back another time (not really meaning it) he had the nerve to tell me to just call first so they can get me done fast. These guys are liars that waste your time! read more

I went to Aamco, because my car has been acting up. Every 3000 miles i usually just go to jiffy lube, but to my surprise they havent been giving me the full service thats promised. I went to Aamco and they changed my cars oil with ease, and it didnt take an hour and a half, it only took 35 minutes. Just call and make an appointment. What also helps a lot now is I downloaded the Aamco app on my iphone it helps a lot. read more

I have taken my car (BMW) and my girlfriend's (Honda) for either brakes or service on several occasions. They have done the job wonderfully and on time. The staff is courteous and helpful. I don't take the cars to the dealer anymore. read more

Took my Chrysler Town &Country in to figure out why it wouldn't pass smog and the guys checked it out for me free of charge. I dropped it off in the morning, they read the codes and replaced some EGR part the same day! Awesome customer service! Robert was super friendly and very helpful. I'm recommending them to everyone! read more

YES! I took my car to a popular repair / auto part store to have the wheel bearings checked due to a really bad winding / rumbling noise. After about an hour they told me "your wheel bearings are fine it's the transmission that has the problem". From that store / shop I drove to AAMCO on Arrow Hwy just east of Grand here in Covina because they have really good feed back from several people I know. I gave Jim (the manager) the go a head to remove the transmission and open it up to inspect it and fix what ever needs fixing. On the following day Jim called me to tell me it was the drivers side rear wheel bearing creating all the noise and the transmission is fine. This is how an honest company operates and stays in business. Two thumbs up for Jim and the Covina AAMCO!! read more

During Vacationing in SoCal, my friends car broke down. Later to find out his car was having transmission problems, so we took it to AAMCO to have them take a look. The service here was outstanding to say the least! They were knowledgeable, quick and very friendly. They were able to repair his car is one day, just in time for us to head back to NorCal in time for work! If you're looking for great customer service I strongly recommend this shop! read more

Very good customer service great prices very Neat clean shop. William was a great Representative of his company and appears to be Very honest my Car runs a lot better now read more

Brought my car in on Monday and it was ready very quickly. Thought it was my transmission and was so happy when Jim told me that it was only a sensor issues...repairs were don't quickly. So glad for the honesty and such great customer service. Will recommend to others! read more

Jim from this Aamco location was very attentive to my vehicle while I was having it repaired here. I went back a few times for warranty and they always honored their warranty policy. Jim works with you and let's you know what's going on with your vehicle. Thanks Aamco for the great service. read more

I brought my Ford Focus in and was told $1500.00 to 2000.00 to fix it. Well of course after they took it apart it needed everything and ended up being $2700.00. I went to a transmission place right by my house to just check pricing. ( it was already too late because they charge $800.00 to take it apart to look at Aamco) I just did it out of curiosity. It was actually pretty close to the same price which made me feel a little better. Still a lot of money no matter what. I'm going to have to to take it back because it seems to really wind out between 1st and 2nd gear especially when I need to move quickly. I've waited because I know they will have the car for a long time. They had it for over a week when they did the work and they kept telling me Tomorrow and I was renting a vehicle during this time. I think the price might have been a bit higher than a lot of places but I do like the nationwide guarantee because I drive all over for my work. Jordan seemed like a nice enough guy. I guess over all I'm satisfied depending on the issue when I take it back. read more

Had a small problem with my car. I calked Jim at the AAMCO in covins and he suggested that I take it to the local AAMCO here in Stockton. So I did. Jim had already called them and preapproved the disgnosis and repair if needed. Got my car back the next day. It was a simple solenoid replacement. Jim was awesome and very helpfull and the car is working great. read more

Sent my Elderly Mother in to this location to have a Check Engine light checked and the guys were slammed but because my mom had a handicap plaker they came right out and checked it for her. Turned out to just be a fuel cap not put on properly. they reset the light and sent her on her way without charging her a dime. I am thankful for places like this that i can send my mom too when i am unable to get out to her. THANK YOU VERY MUCH read more

I got to give credit where credit is due. I was totally shocked and blown away by the way aamco handled this situation. They fixed my transmission and gave me a year warranty as well. Definitely took care of me and put my mind at ease. My truck is running like a champ now. I want to thank Samir, Jim and every body else who worked on my truck. Thank you. I'm extremely grateful. read more

I took my 99 Acura TL here after hearing there convincing commercials on the radio to get my tranny rebuilt. Bad service from the start. I paid over $2200 in repairs for anything they said needed fixed. Just so i can have my car running again I followed all the things they told me to get fixed I've since taken my car back to them a total of 4 times for the same problem. Except it sounded worse then before. The 2nd time i took it back to them there was a nice dent on my newly purchased hood i barely had for about 2-3 months and when i asked about it they said it must have been a rock that hit it on the way home, but surely it looks like something metal fell on it or hit it. They said they would check there cameras and still haven't gotten back to me on that. Over all bad service!!! My car has been in there shop for the 4th time for over a month now. Still waiting to pick it up not knowing if its been fixed right this time or not. If its not done right again I will be taking it back now the 5th time now. -_- I hope this was helpful i wish i would have done more research on better places with better mechanics and better service. read more

It's been a while, so I hope that they have changed since I was ripped off back in 2009 when I went there in my Ford Ranger because my speedo stopped working and they told me that my speed sensor had failed in the trans, so I left it there. They called me the next day and said that it was ready..I went there and paid $320+ and drove home thinking that all was good again...checked the trans level and it was waaay too high..went back the next day and they told me that it would be a long wait, so I went home and extracted the quart (!!) of fluid that was INXS. So I decided to google "speed sensor" for my make, year and model and found out that the $35 sensor was located, and simply screwed into the top of my DIFFERENTIAL!! I tried to console myself by considering the cost of replacing some of the fluid in my trans and MAYBE the filter. Never Again....Screw me once, shame on you. Screw me twice, shame on ME. read more

Was in the Covina area a few weeks ago and my car started acting up. A friend highly recommended AAMCO to me, so I took my jeep there. They checked it for me free of charge and told me that I have a problem with the transmission. Jordan (the sales manager there) told me that it would cost about $2500 to rebuild the transmission. He then said that they will first replace something called "valve body" to see if that fixes the problem and if it does not they would apply the cost to the rebuilding cost. I approved the repair and it worked!!!!! They saved me a lot of money. Thanks AAMCO and Jordan read more

upon arrival at aamco I was immediately greeted by the sales manager Jim, he was very polite and helpful, it turns out my car was having some issues so he sent someone to take it for a test drive, when coming back they decided to keep it to fix it. I had an extended warranty which aamco worked with, Jim handled everything from there, all the phone calls and paper work. it was the easiest, stress free process I have ever went through. I highly recommend this location, I couldn't have experienced any better. read more

Horrible! Completely horrible. I called them to ask what the process was... if I needed to make an apt, just walk in, how long it would take - you know, searching for some facts. When the man answered the phone he said something so quickly that I couldn't even understand him. I asked "hi, to whom am I speaking" to which is response was "who are you". I remained calm and said "I'm a potential customer calling to get some information, and would like your name" (I do this because I like to know to whom I am speaking". He never gave me his name, got an attitude, so I closed with "Thank you for your time, I will not be giving you my business". Hoqw rude, completely and utterly rude and uncalled for! read more

Robert seems to be a great guy... honest! However, I just got off the phone and, of course, more bad news with my car. Granted I have a 1987 BMW 325e and it is bottom line: OLD. But I'm a bit upset that It's costing me more than I was quoted. Last week, I was told that I could save some $ if I get the clutch myself. So I did. What would have cost me $1700 + I was going to save by getting the clutch. I got it for $262 as opposed to $396 from AAMCO. I figured, great saved money! But, the phone call I just got, I was told that I need to replace the casing for the NEW barrings part. I asked, "Why didn't Daniel (the re-builder) notice that when he took it apart? Furthermore, if he has been doing this for over 15 years, why not catch this problem in the beginning?" The casing...$400! In the end I didn't save any $ and the total, with the car rental, I'm spending over $2,100. I gave the "OK" on for bearings, furnishings..or some other part that needed replacing, and labor. For this reason, I DO NOT TRUST Mechanics! Was there really something else wrong... the casing? Or was this another way to squeeze out the money that I was saving on getting my own clutch? Mechanics always add a percentage on parts, I understand, but when % are almost half the price of the item, I have a problem with that. It seems Mechanics always find something else wrong with your car! Nevertheless, I will pick up my car on Friday and HOPE that nothing else goes wrong with it. If something does, you will be hearing from me again! read more

I was referred to this Aamco by a friend who was very happy with the service as I was looking for a place to service my car. I am very happy with the service I received. They were very thorough, honest and timely; they checked everything on the car and recommended a list of things to do for an appropriate service. Jim was very helpful and answered all my questions. Prices are very reasonable. I highly recommend this place. read more

I have been a customer of AAMCO (Arrow Highway) since 2011 when I found this shop charges reasonably with excellent customer service and follow up. They did excellent transmission and other repairs on my Ford Mustang GT and dodge truck. My toys are running well and no problem. Jim and his crews have great technical skills and they have pointed other problems on my cars aside from the obvious problems. I know quite a bit about cars repairs which I can easily understand the problem and repair issues. I had no communication problem with Jim or his crew. They are straight forward and prompt when responding to calls. They guaranty their repairs too. I highly recommend this shop anytime!! "When it comes to my toys, I make sure they get the best care as it can save lives when properly maintained." Keep up the good work guys!! Ben S. read more

hey I took my car the other day , driving in that area for some reason my car broke down , So I called Aamco and they took care of me towed my car for free and fixed it right away being a woman i was always nervous about auto repair shops . they explained things in details and it costed me A lot LESS than what i expected. so glad that i chose this shop. please do not hesitate and go for it.. excellent services and very professional i strongly recommend it to anyone!! read more

My van started acting funny on the freeway when I was going to visit my friend in Glendora.i took it to be checked by AAMCO in Covina because my friend highly recommended them. AAMCO checked my car for free and told me that it had a transmission problem. They told me that it would cost a lot of money to fix it (I do not remember the exact amount they told me but it was high). They however said that they had to try to fix some electronic component first to see if it solves the problem. The cost to fix that was about $1200 which was a lot less than the maximum they quoted to me on the transmission rebuild. So I gave them the go ahead and surprisingly enough it did fix the problem. I picked up my car a few days later and it has worked very nicely since then. They could have easily told me that the repair they recommended had not fixed the problem and I would have ended up paying a lot more than the $1200. Thank you Jordan for being help up front and honest with me...... read more

I cannot speak highly enough about this Aamco. I brought my daughters car here to diagnose a strange noise. They found the source and did the repairs very quickly and completely. I will definitely be back. read more

You guys are awesome!!! Great customer service always kept me informed on what was going on bill was cheap and they even gave me a ride home I would definitely recommend everyone to come here thanks again jim read more