1. Aaron's

    1. Aaron's

    0

    Bend, OR

    Aaron's

    1.0 (3 reviews)
    Closed 10:00 am - 7:00 pm

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    Johnson Brothers Appliances

    Johnson Brothers Appliances

    3.4
    (89 reviews)
    1.6 mi
    $$
    Offers customized solutions
    Beat or match prices

    My freezer unexpectedly died. We decided to replace it rather than have it repaired since it was…read morefull of frozen food that was still frozen. Mark at Johnson Brothers was wonderful. He had the new freezer, a Frigidaire, delivered the very next day so that we wouldn't suffer a food loss. Several days later I wanted ice cubes and found that the freezer had heated up to 66 degrees! All of the food had spoiled. A process then started in order to ascertain the problem and replace the freezer. Mark and Johnson Brothers were again great. A technician arrived the next day and said the freezer couldn't be fixed. Frigidaire in comparison, gave me a day they would sent a technician, who never came, evidently the repair company had closed...wait for it...8 months previously. They wouldn't replace the freezer until a technician they sent said it couldn't be repaired. Frigidaire wanted to fix the freezer rather than replace it. Another day. When the technician came he said the freezer couldn't be fixed. Mark was even able cover the food loss. The entire time Mark was very supportive. I feel the value of a company is truly felt when there is a problem and am very grateful for the service I received.

    like they display floor but don't like they service after the sale. The salesmen word doesn't mean…read moremuch. The service contract is a waste of money. They don't every try to help wind you ask a question often the sale.

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    Sales Team
    Sales Team
    Biggest selection
    Biggest selection
    Johnson Brothers Appliances

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.7
    (50 reviews)
    2.7 mi
    $$

    Thank you to Aidan! He went above and beyond. The woman at the check-out was kind and attentive,…read moretoo. She asked him to help me as I was checking out. Not only did he do that... but when I mentioned I wanted 10 more bags of soil and 5 more of mulch... and would come back for them later... he took it on himself to go and get all 15 bags in 2 deliveries and to help me load my car. He radioed for help 3 times as the soil was placed high. When most folks had gone home for the night, he made sure to get me the soil and searched for it on a couple of trips. Then he apologized it took so long. Really, it wasn't long, at all. I thanked him and he told me it wasn't even his department. He works in flooring. As I drove away, I saw him helping another family in the gardening section. Kindness abounds. Love Lowes. I continually have positive experiences with them and their team and it made my night.

    Do not buy an appliance from Lowe's. First install technicians were not educated on what was…read moreneeded. So unable to install range. Went back to store to get additional valve as instructed by Lowe's technician only to be told this wasn't needed. Associate was completely rude and condescending to me, blaming me for this mishap. When I asked to reschedule for another try, she continued with her bad attitude. She implied it was no big deal to get them out to my house again and is easy. I asked her to do it right then while I was there. Turns out it will be another week. Pissed I bought the range at Lowe's. Will not be shopping there again.

    Photos
    Brian, you forgot you're in Bend.  Be nice!
    Brian, you forgot you're in Bend. Be nice!
    This is Brian.  Brian has anger issues and isn't nice to customers.  Don't be like Brian.
    This is Brian. Brian has anger issues and isn't nice to customers. Don't be like Brian.
    Lowe's Home Improvement

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    Aaron's - electronics - Updated July 2026

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