This place sucks terrible customer service and they go to the point of stalking you when your one day late 9n payment. When you call them they are very rude and when you have an appointment for them to pick up thier furniture 5hey are a no show no call when you finally get ahold of 5hem to schedule a pick up they waste your time and wait till the last possible second so you sitting waiting when they could have showen up at 5he aloted time. I strongly suggest that people do not do business with this company. Don't waste your time on a crap business. read more

Buyers Beware: A couple of years ago I purchased a living room set from Aaron's Furniture in Yucca Valley. My contract gave me a warranty on all of my furniture that doesn't expire until 60 days past the payoff date."Great Right?" I made my payments on time for the duration and paid the furniture off this month. Three months ago I tried to file a claim because the mechanisms on the recliners no longer worked properly, Aaron's sent out a repairman to "fix" them, however when the repairman left the furniture was worse then when he had started. I called again and asked what the next step in the warranty process was, and how we would go about replacing the furniture per the contract, since the furniture was and even still is under warranty. I was told that they weren't going to do anything, that they would not be honoring the warranty "because the furniture couldn't be cleaned, repaired, and resold." So today I filled out my small claims paperwork to file this coming week, and made a special delivery to return THEIR damaged furniture to them. PS. Calling corporate doesn't work, they just reroute you back to your local store and their management team. read more

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Well, for the kind of store it is, it is a good store. Keep in mind you will pay way more for anything than its worth, because you pay weekly or monthly, the price's are a little too high in my opinion. I think its better to save up to get something than to get it from this kind of store. read more

Aaron's - Electronics Near Me - Yucca Valley, California

It's okay I got a bed set and it's awful lol the bed broke twice they never came back to fix it the second time or call but if your a day late on a payment they won't stop calling you even though I have ez pay set up and I assume it's going to take the money it never worked so I would get call after call but they still haven't came to look at my bed or replace the broken parts read more

I just had the smoothest and easiest transaction ever buying a refrigerator from this place. I did everything online and when they delivered the appliance it took 5 minutes, I signed one paper. I checked pricing and the 90 days same as cash was comparable to any place else. Clarissa, the manager, was awesome. Checked back with me to make sure everything went well, and told nothing but the truth. Honestly, I am amazed and was ready to encounter hassles knowing what rent to own places are usually like. The monthly price is only $95 and that is usually the weekly price at other rent to own stores. I am paying off in under 90 days and planning to buy a bedroom set next. Call them. No BS, just good honest dealing. I'm a fan. read more

This place had 1 job. Give me my laptop when it arrives. I was approved and paid online. I get a call a week late. My laptop is in. I come from Joshua Tree to pick it up. I get there and its mysteriously broken. Funny, the whole box is damaged. First why would you even accept a package in that condition. Second, why call me in to tell me it is ready to get me there in that condition.oh well that becomes obvious after hearing the employees bash the online system and ask me for information that is hidden in the online copy they recieve. They tell me i can always just appluly in store and leave with a laptop today. I am open to that until they tell me today will still take a week the same time my already apprived far better laptop will take to be replaced. Ill take the replacement thanks. I mean common sense right? A week goes by. No call. The weekend passes no call. So I call. Cause i should have to right? Thats the customer's job. I get an answer from the rude little woman who tried to force me into the new contract when i was called to get my heavily damaged laptop. Looked like it spent some time in a raptor cage. Angela i believe. The same lady that asked for information that was obviously confidential on the application for a reason. Like my ssn. Now she is telling me i cannot have my laptop. Her exact words " I never ordered it" why i ask. She says i was not approved. I said. Yeah i made the payment pretty sure i am approved. She said No not in store. I couldnt verify your prrof of residence. I said first of all i declined to file a new apllication and expressly asked you not to file it. Secondly why was i never contacted about proof of adress? She says rude as can be, I didnt have to.....now stop me if im wrong. But wouldnt asking for proof of residence be a way to acquire it. I mean of your intention is to offer customers the highest level of service,like your atatement reads and to make money for Aarons shouldnt you want to approve me? I make 4k plus a month and live on owned land. I am not just a great client i am choice. Its people like me that drive the commerce machine and allow companies like Aarons to even exist. Anyways. She stated she never ordered my laptop and would block any other thing i ordered. Somehow i have gotten an enemy here. All i did was tried to pock up the item in my contract. You know the one that can only be dissolved by my failure to pay or choice to opt out. Niether of which ive done. Online i sought help. They kept telling me i would get a call in24 hours from the Divisional Management Team. Its been 6 months now. No call has ever come. No email informing me my order was cancelled. Last time i checked 3 months ago it was still pending delivery. Chat i have copies of. There is no accountability at Aarons. They have plainly defrauded me of my money and failed to deliver goods that i was due in return for my intitial payment. This is Wire Fraud word for word by definition. They used an online establishment to take my money and offer goods i have yet to recieve. I have called the store. The 1800 numbers. Chat, email, online form. All of which has resulted in nothing. They just ignore me like i will go away. Well you breached a contract for over 3k. Ypu took a deposit never gave me an item and never gave me my money and we are still very much under contract as I await my Replacement laptop i was promised. Good thing i can skip arbitration and file small claims even without opting out as per our agreement. Now instead of my item or my money you are bound to fulfilling the entire amount of the contract by law. Ill show you when i drop the demand for payment off this week. The step i need to take before i file the claim. Good thing the court house is a 15 minute walk from my front door. Why drive Ill get some excersize while i make my way to pay the 35 dollars its costing to make you tell it to a judge im sure ignoring me entirely stealing my money and filing applications in my name against my wishes and behind my back will look great for you in court. Who knows i may even get to meet this "Divisional Management Team" i hear so much about. What must be the most incompetent group of managers ive ever failed to hear from lol. read more

Absolutely love this place. I have already bought several things from them including a bedroom set and a smart LG tv and stand. I called the other day to see if this had any free standing air conditioner units for 90 days same as cash. Called and spoke with someone who said all they had was a preowned unit, which at first I was reluctant at getting because of the pandemic going on and being afraid it wasn't in good shape. Picked it up a few hours later and couldn't be more happy with my purchase. Just love the service and the products here. read more

I've bought things here before and always paid early. I returned something I wasn't satisfied with. The girl that works there will give you a very difficult time and trash talk about you in the back office if you return anything. She was extremely rude. I spoke to another worker about her loudly bad mouthing me and he just remained quiet. I will never do business with them again. They won't get another cent from me read more

Most of the employees are very nice and have good customer service, the manager however, does not. She is very rude and does not know how to do her job. read more

Clarissa was amazing! My husband and I went into this location a few days ago to purchase a new computer, we had inquired earlier over the phone on a device and an online promotion. Once we got more details on a service for online purchases we asked about in store options. She discussed them with us and even would honor the online promotion if we came in to the store. Once we got there, we were greeted by the employees but they gave us time to look around before approaching (we greatly appreciated this). You could clearly see and were even told by the staff that they had just moved into this place and were under construction, even with all of this there were many products on the sales floor. The store was very clean, and all employees made sure to acknowledge we were in there. Clarissa talked with us on a similar device and we decided to purchase it. We needed this device right away she saw the urgency and worked with us on getting the application through sooner. She took her time over the contract to explain what Aaron's covers and doesn't covers as well as additional services. We highly recommend this location, Clarissa and the team. We'll definitely be back in the future! read more