my 2014 Camry was serviced today having reached 66,000 miles. I cropped it there at 8AM and got it…read moreback around 2. lots were done to keep it running well, not that I had problems with it. If you decide to have your Toyota serviced there, ask for Chad Smith....Great advisor, who got me a free loaner for the day. Well, to me the best car in your driveway is the car paid for. but Hybrid are selling well. One day...this is what I will have. Thanks Chad and the technicians at the back...The hybrid are selling....Francine.

2.5 hours for an oil change with an appointment. Sub par customer service. Poor management. The…read morewaiting room is empty. Lost another customer.

large selection of vehicles to choose from. have much more than on the lot. Friendly staff and…read moreeasy to work with. i highly recommend buying from them. I bought a 2021 Jeep Wrangler Rubicon there and LOVE it! Service is easy to book online as well.

Bought a vehicle from this place. 14 days later it broke down. Needs 5k in repairs! Beware!!!read more

Not a fan of this dealership. Pure deceptive business practices. Put 7k down on a used GT…read moremustang. Left the financed significantly less than the value of the car. Almost chastised for not getting Gap Insurance.. then the pitch for an extended warranty that has 1 yr of bumper to bumper and 3 yrs of drivetrain. I can always get an extended warranty...like they don't call or recieve mail every other day for one. Lol! The dastardly deed had to do with the bent wheel on the vehicle that wasn't recognized nor disclosed at the time of sale and when contacted, the only response I recieved was "we hope you enjoy your car" got the text saved. Normally that wouldn't bother me but the fact that they put new tires on this car and didnt disclose. Got the lust of work performed at trade in. They knew, it didnt balance out. $500 later with a new wheel, it drives like a dream.

I took my 2019 escape to have the three dashboard warning lights repaired. They kept my car for two…read morenights and presented me with an estimate of $1800 which included two tires that I did not need. They never told me the diagnostic would cost me $200 but I opted for another mechanic to fix the warning lights for half the price. My advice is to find out what the cost of the diagnostic is before you leave your car for three days. I was denied by Doug a refund of half of the diagnostic and that may be standard for them, but it is a bad policy for me not to know upfront what the diagnostic was going to cost.

Peters Autosports in Tyler is a great team. Miguel and Raul…read moreare very personable and treated me like a customer should be treated, and not like just another $, or another vehicle sold. Miguel is my Salesman and he listened and heard my wants, needs, and concerns and remembered them, even 9-10 months later. They are for sure an A+ team. If you are in the market for a new ride, don't cheat yourself by settling for anything, or anyone less than these rockstars!

As I was taking my truck in for an oil change, I realized I had another issue. When I conferred…read morewith Toni in the service department, she got me an answer quickly and scheduled the repair. A part had to be ordered and my truck left with them til work could be completed. Toni gave me an estimated time for the repair, which they were able to beat by a couple of days, and got me back on the road. Toni communicated well thru the entire experience. She is always friendly and available when my truck needs service and the cost is very competitive with other options. In the past, I've not been one to really use dealer service departments, but in recent years I've come to trust Peters for all our vehicle needs, both Ram and Chevy.

I scheduled a service appointment for an oil change and tire rotation. At the time I made my…read moreappointment I was told I had 3 services left on my CarDoc plan. when I got to the dealership the service advisor told me my plan expired in April and the cost will be $138. I will not be back.

Fantastic experience with Marci when I purchased my 2019 Toyota Tundra this month, the staff is…read moreprofessional, friendly and accommodating, I definitely recommend this group as they made the purchase very easy

We purchased a used truck from Orr Preowned three weeks ago. Paul was friendly and easy to deal…read morewith. The dealership said the sunroof would be repaired before we purchased the vehicle. There have been two substantial rains since our purchase and it has an OBVIOUS leak. Now there is water in the floorboard and the passenger side carpet is SOAKED. I have reached out to the dealership to address this and we have received NO HELP or resolution. They have NO intention of taking care of the customer after a sale. You would be better off and wise to AVOID Orr altogether! I DO NOT and WILL NOT recommend these folks!

Terrible service! Stay away from these guys. Heard from others in the waiting room, the same…read morething. Lots of lip service, but not much care for customers--especially if you have an extended warranty. Zero stars, if I could.

One star only bc i had to put something! They are NOT who they say they are and are NOT going to…read morehelp put anyone into one of their used vehicles. Dont bother going by bc you'll hardly get "Vonn" a salesman, to rise from his desk muchless shake your hand or show you any cars. Lies lies and more lies. That's why their lot is full and no one is looking there. Wish I'd known so hopefully this will help others.

i have been dealing with this dealership for 5 days. Salesman named Kyle. We are searching for…read moreour third Palisade Calligraphy. He assured us he could get the vehicle we wanted. My husband and Kyle agreed on a price, for the package we wanted. Today we were told he could not get the All Wheel Drive package we wanted, he said there were only a few within their 500 mile allowance for a dealer trade. There are 61 in that 500 mile area. He offered to do the same deal on a front wheel drive unit, then tried to tell us we agreed on a price for the lesser valued unit. Absolutely No integrity.

If I could go lower I would. I took my car there yesterday to have a diagnosis done because the…read morecheck engine light came on, lost of power, oil light flashing on and off. Nothing done until I threw a fit; now my car is getting the scan done. But weeks before repairs can be done. Not told this until I had the car off loaded from the tow truck. This deal ship should be closed down by the owners or new staff hired who will help customers and keep their word.