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    J.D. Byrider

    1.0 (1 review)
    Closed 9:00 am - 4:00 pm

    Services - J.D. Byrider

    Auto loan

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    3 years ago

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    AutoSmart

    AutoSmart

    3.0
    (2 reviews)

    I purchased a vehicle from them in 02/2024, i did not want this on my credit because i had 2…read morevehicles financed already with Patterson and was soon to buy a house. I was told this is buy here pay here. Later i found out there are multiple GPS trackers on your vehicle as well as a don't start deterrent that prevents your car from driving or starting if they choose. I was on autopay for $346 every other week and i made such without ever being late. on 09/13/24 my vehicle was repossessed for not having enough insurance on it. i called and spoke to Britney in Texarkana and she said we can work this out just make your payment and we'll get this fixed. I did just that. Monday i was told i cannot get my vehicle back unless i paid it in full. Now i have a repossession on my credit that show double the amount financed (56,000) of a 24,000 truck. And as i drive by the dealer today i see the vehicle all cleaned up and ready to be resold for the price i initially purchased it for. I looked this up and its suppose to go to auction and anything over is paid to me and anything under Autosmart can sue me for. I've reached out to these people and Lucas Ponder who is the Ceo i believe and no one will return my call. I've filed with the BBB and DPS on finding a solution. Now my credit is tarnished and this company does not tell anyone the truth or be up front. Their response is, its in the paperwork you sign. Anyone reading this know the amount of paperwork you sign when you get a vehicle. This was never explained to me about any GPS tracking, that it would be placed on my credit and that these proceedings would take place. I urge anyone reading this to stray away from Autosmart and Patterson, who is the owners of this. I'm seeking my credit to be deleted from this and willing to do all that is neccessary to make sure of such in court. Good luck and please never buy anything from these people.

    Thanks to Kyli,and Joe,if you're not happy with your vehicle AutoSmart, will help I went through so…read moremuch with my last vehicle and my good friends at AutoSmart helped me out Thanks again AutoSmart team.

    Pegues Hurst Ford

    Pegues Hurst Ford

    2.4
    (18 reviews)

    Not a fan of this dealership. Pure deceptive business practices. Put 7k down on a used GT…read moremustang. Left the financed significantly less than the value of the car. Almost chastised for not getting Gap Insurance.. then the pitch for an extended warranty that has 1 yr of bumper to bumper and 3 yrs of drivetrain. I can always get an extended warranty...like they don't call or recieve mail every other day for one. Lol! The dastardly deed had to do with the bent wheel on the vehicle that wasn't recognized nor disclosed at the time of sale and when contacted, the only response I recieved was "we hope you enjoy your car" got the text saved. Normally that wouldn't bother me but the fact that they put new tires on this car and didnt disclose. Got the lust of work performed at trade in. They knew, it didnt balance out. $500 later with a new wheel, it drives like a dream.

    I took my 2019 escape to have the three dashboard warning lights repaired. They kept my car for two…read morenights and presented me with an estimate of $1800 which included two tires that I did not need. They never told me the diagnostic would cost me $200 but I opted for another mechanic to fix the warning lights for half the price. My advice is to find out what the cost of the diagnostic is before you leave your car for three days. I was denied by Doug a refund of half of the diagnostic and that may be standard for them, but it is a bad policy for me not to know upfront what the diagnostic was going to cost.

    Patterson Truck Stop

    Patterson Truck Stop

    1.0
    (6 reviews)

    They are the most dishonest car dealership I have ever had the displeasure of doing business with…read more Their lifetime power train warranty is either a complete and total crock of shit or their mechanics are completely unqualified to do the job right the first time. And the customer service you receive after you do but from them is non-existent. They will make a thousand promises about how they take care of their customers needs and concerns but once the sell is complete good luck on even getting them to return a phone call. I will never do business with them again and definitely would suggest you take your money to a different dealership.

    Where to begin ! The Patterson family of dealerships are cons and crooks and masters of deception…read more!! Story number 1 salesman Clay Walker we bought a brand new Nissan Altima told it was gonna have leather seats Xm Radio test drove the exact car as promised went in agreed on Finance and the car delivered to us was totally opposite of the specifics asked for !! Cloth seats standard factory radio 4 cylinder ..Story number two service Dept Longview Nissan free oil changes for life ! Salesman who promised that Clay Walker ! Found out it was based on a certain mileage and provisions tried to charge my fiancé every time she took it in for some reason or another till I had to intervene ! Story number three this one takes the cake !!! Friday night 8-23-19 6:15pm had a appointment at Patterson truck stop with Bobby Manning got there and of course he was too busy so we went through two other salesman the final salesman was cool as hell great service but he was at the mercy of some never mind I won't call names on here salesman took out trade in info all Of our info submitted it to the guy in the finance booth he refused to push any of Our paperwork through when we started asking questions of what's going on he made a snap decision based on the trade in value of my truck and declared he couldn't help us ! When I asked his name they got all secretive and the finance manger tried to intimidate me by talking over me ! When I asked his name he kept talking over me repeatedly his name was Jordan Kyle the main reason I believe this happened is it was close to 7 pm he had two deals In Progress and didn't wanna push ours through because he was in a hurry to get home ! We will never ever ever use or recommend anyone to Patterson anything ! Buyers beware they will scam you and won't even blink twice about it ! And stay away from Patterson truck stop especially !

    J.D. Byrider - autoloanproviders - Updated July 2026

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