These guys are pretty good Firstly they respond very fast and attend quick and gave a pretty good deal on my hvac issue There was some followup again after the main issue and still they obliged to warranty and attended again the next day with no questiins asked read more

Artem was awesome. I had a quote from another company that quoted me close to 6k for the repair. Artem came over on short notice and was able to resolve my AC issue within a couple of hour at a fraction of the price. he took his time asking questions, measuring the airflow in the vents and carefully explaining in detail the work he is performing. I would highly recommend Hotwire for their honest price and superior customer service. I will in the future reach out to Artem and his team for any of my future AC and HVAC repairs. If you are in the Kent/Covington/Auburn area, ask for Artem and he will provide you with the same quality of customer service. read more

Recently had problem with my kitchen aid fridge. The top was warm and bottom was cold. Contacted Hotwire HVAC. Via text. I tried them at 5:30am in morning on a Friday. Someone responded right away. The repair tech was out by 2:30 that day to analyze the problem. Igor the repair person said it was the defrost part of the fridge was on the fritz. Because it was late on a Friday he wasn't able to order until after the weekend. He ordered the part on Monday and installed it on Tuesday morning. Everything seems to be work great now and the price was reasonable. Thank you Igor and Hotwire HVAC. read more

Hotwire HVAC Refrigeration & Appliance Repair - My kitchenaid fridge - Appliances & Repair Near Me - Bothell, Washington

I made a house call with Hotwire when I discovered my dishwasher was leaking from the bottom left corner. They are prompt and up front with pricing. It is a $89 for diagnostic fee which goes towards repair if you choose to proceed. It was $469 (-%15 for yelp customer discount) to replace the lower arm assembly and seal. Yes, this is about 8x what it would cost to do the repair yourself, but minus the frustration. They asked for a $200 deposit. I made an appointment and stayed home from work - the technician did not show up the first time. I asked what was going on after the time window had passed - and he had fallen sick and had to cancel, which happens understandably, but I would have appreciated a heads up. Then, I rescheduled for the next day and confirmed - that also got cancelled. Clearly there is a bit of a gap of communication here. That being said, they took a small sum off for the inconvenience and completed a successful repair. read more

Our fridge has been leaking water for a while, we finally decided to make a call to Hotwire and they scheduled an appointment the next day. Nate came by and checked our fridge and identified the problem very quickly. He was very patient in explaining the problem to us and made sure we got an estimate before proceeding with the fix. He was able to help us fix the issue within an hour! read more

Edit: The business owner reached out to me and offered to correct the situation reported below. They said they will take the feedback below and implement changes as to informing the customers upfront about the credit card information requirement before taking address details. The technician showed up on time and fixed the issue. He also helped to check the fridge which was making noise while running as a complimentary service. Good to see that customers feedback is given importance and they make an effort to correct things. Happy in the end with the service. They have a policy that they require credit card information and they don't mention about it until you part with your address and phone number. And this credit card information is needed even before they schedule your appointment. read more

Amazing. Quick, efficient, and super reasonably priced service. I'm so glad we took a chance with Hotwire to fix our central AC that finally gave out after nearly a decade. Their reviews are amazing for a reason. Constantine knew exactly what the problem was after running his diagnostics. He was very transparent about what needed to be replaced and what parts would be used. Luckily, he had most of the parts with him, but had to grab a few minor parts down the street. But he was only gone for 10 minutes and the work was done QUICK. He was really knowledgeable and no frills. All done Just in time for this next heat wave. Everything, from scheduling appts, to communication and payments was just easy. All with amazing customer service. I'll be letting all my neighbors about our positive experience. read more

Hotwire HVAC Refrigeration & Appliance Repair - Like new! Fixed our furnace fuse and the outside fan with SEVERAL different parts involved. - Appliances & Repair Near Me - Bothell, Washington

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Igor from Hotwire HVAC was able to diagnose and resolve my refrigerator issue with two hours. He was very transparent about a possible refrigerant leak gave me two options: 1. refill the refrigerant and wait and see if the leak is slow enough to keep the refrigerant stable for a prolonged period and 2. replace the coils to prevent future leaks. After some discussion, we decided to go with the first, cheaper option as first diagnostic step and move on to a more expensive solution only if needed. Igor refilled the refrigerant and the refrigerator started cooling immediately. read more

Hotwire HVAC Refrigeration & Appliance Repair - Refrigerator - Appliances & Repair Near Me - Bothell, Washington

Great communication, very professional, and showed up on time. My furnace is working great and the job was completed in a very timely manner. read more

Hotwire HVAC Refrigeration & Appliance Repair - Appliances & Repair Near Me - Bothell, Washington

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I had a great experience with Hotwire. They came out the next day and Nate the technician was amazing. So professional and Knowledgeable. I would recommend them without hesitation. read more

Vladimir did a great job! Took the drier apart and diagnosed the problem and fixed it and put it back together! Works fine, now. Arrived within their 2-hour arrival window. Finished fast. Nice feller. Highly recommended. read more

Nathan was amazing & knowledgeable & polite & prompt!! I definitely recommend them! Thank you so much!! read more

They did an awesome job and were prompt with the diagnosis. Reasonable pricing and fast response once the initial service call was made.

Great communication and knowledge from the office as well as from Vlad. Will call them again!

Tech was very professional, knowledgeable and courteous. Service was quick. Same day service was very convenient. There was no additional charge for emergency service. read more

They did a great job and were quick and timely as expected. Thanks for the help we recommend this read more

Hotwire HVAC Refrigeration & Appliance Repair - The final repair all done! - Appliances & Repair Near Me - Bothell, Washington

Amazing experience. Noticed that the AC wasn't blowing cold air and reached out at 3pm. By 5pm the same day my AC was up and running again! Fast, professional service end to end! read more

Ihor replaced the boot in our stackable front loader washing machine in about 90 minutes (with help from my husband). I called over a holiday weekend and was immediately able to speak with a real person to schedule the repair. Staff called to confirm the appointment, called as promised when the tech was on their way and when he arrived, which was squarely within the time promised. They billed exactly what was quoted + the cost of replacement hoses, which was a wise addition and they were well-prepared with parts on hand. Great experience. read more

Phone quote was cheaper than the big companies. Exact same price as the big companies after the paid diagnostic is performed. read more

Excellent response on the phone, via texts and the actual repair of my GE Profile 15 year old refresher/freezer. Next day service/diagnosis was thoroughly done by Ihor. He was very efficient and extremely pleasant. He returned in two days with the necessary part, cleaned the compressor, installed the new part and left everything in good order. I would most definitely recommend Hotwire! read more

Prompt, professional service. I only wish they could have told me over the phone that they could not fix it because it's so old that parts are not available for it. read more

It all started with a loud and squeaky dryer. It ended after a couple visits with silence. I shared a quick description of my trouble via a Yelp message to Hotwire and less than 10 minutes later I was able to schedule a visit on the same day. Though I couldn't manage the time that same day, the next business day a technician came out and diagnosed my issue. He said the parts were easily available and he could come back the next day to fix it. The next day he arrived on time and quickly set to work. Within an hour the work was done. Hotwire was friendly and communicated really well from scheduling notifications, to pricing, through the work performed. As my technician parted, he said, "Thank you. I hope you don't need to see us again." If I do need help again, they'll be the one I call. read more

We had a great experience with our washer repair service. Vlad was very friendly, professional, and easy to work with. I had requested specific parts to be replaced, and he confirmed that it was the right approach. He completed the repair efficiently and even fixed some messy work that had been left behind by another company. Really appreciated the attention to detail and the care he took to make sure everything was working properly before leaving. Would definitely recommend Vlad and the company for appliance repairs! read more

This is the second time we have used Hotwire to repair our microwave. Super responsive- replied right away and came over next day. Fixed in like 30-40 min. Offered to help me with groceries! Will use again read more

Hotwire HVAC Refrigeration & Appliance Repair - Fast reliable friendly service - Appliances & Repair Near Me - Bothell, Washington

Alex K did a great job quickly repairing our dryer less than 24 hours after scheduling an appointment!

great experience. communicative and fast. They were able to schedule quickly And very polite.

Daniel and Hotwire did an amazing job on our washer repair. Hotwire was able to send a tech (Daniel) our the same morning we called about a leak. Daniel was able to quickly and effectively diagnose the problem and order a replacement part. Within days the part was delivered and Daniel was able to come back out and repair our washer. It was less than a week from our first call. I greatly appreciate that Daniel took extra care to reuse foam padding to place between the hoses to protect further against the root cause of the leak. Thank you for your time and attention to detail! Hotwire and team were fast, professional and thorough. We couldn't recommend them more. read more

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Alex K. arrived on time, quickly diagnosed the problem with our dishwasher control and was able to fix it on the spot .

Had a couple of error codes pop up and scheduled Hotwire to come over for a diagnosis service. Alex K. Showed up and provided a quick and accurate diagnosis and was able to get our dishwasher running again on the same day. I would highly recommend Hotwire to anyone with appliance maintenance and repair needs! read more

Very personable and extremely polite technician that fixed my dishwasher. Was willing to come in on the Fourth of July if the part was available to fix. read more

Anton was helpful is diagnosing and fixing the issue with our Whirlpool washing machine. got an appointment quickly, but had to wait 5 days for the part to come in. they scheduled next day once part arrived read more

Quick response time, knowledgeable and affordable. Immediately and professionally solved my problem. Thank you!

Easy to schedule my dryer repair. The technician was efficient, knowledgeable, and polite - a quick repair.

My water dispenser was a hard fix and Alex had to do a lot of thinking and trying different things but Alex K. Got it done!! Great job!!!

Promptness Knowledge of tech, courteous. I'll call them for my next repair requirement read more

Constantine came on time. He did a careful inspection over possible faulty parts and found some were near the end of life. He didn't push me to replace them immediately, instead he suggested to wait for a few more days to see if the error reoccurs and then he can come back to replace those parts. During the inspection he also explained some hvac knowledge to me. The visit charge is also affordable. I do recommend him and will hire him again if I need his expertise. Update: the heater stopped again after Constantine left. He arranged his coworker to come the next day and he spend a hour+ to double check if parts were functional and only changed one whose measure was near the lower end of working range. Two days past and the replacement seems to have fixed the problem. Patient and professional. Highly recommended. read more

Hotwire HVAC Refrigeration & Appliance Repair - Constantine inspecting the switch - Appliances & Repair Near Me - Bothell, Washington

The repair guy (named Vlad) came over to diagnose and ultimately fix my Samsung fridge. He was very professional and I feel that the costs for repair was pretty fair. Thank you so much for taking care of it quickly for me! read more

Hotwire is AWESOME! I realized the top portion of my Whirlpool refrigerator was not cooling, and I contacted Hotwire for help this morning (Friday). They sent a tech in an hour for diagnosis, and they figured the fan needed to be replaced. Initially I was told they had to order the fan from Whirlpool and would come back to install it on Monday. Artem came back again a few hours later with a new fan on his hand. He said he went around and asked the other techs if they had the parts in their service trucks, and he found it and came back to install it on the same day. That way I would not have to wait until next week to get the fridge working again. This would not have happened without Artem. He is professional, friendly, courteous, knows what he is doing, and goes beyond his call of duty to get this done same day for me. Thank you, Artem. Thank you, Hotwire! You rock! I will use Hotwire again! read more

Hotwire HVAC Refrigeration & Appliance Repair - Appliances & Repair Near Me - Bothell, Washington

Very much felt like I just got scammed out of $102 - I know I wasn't, but it sure feels like it. While I was told that there was an $89 diagnostic fee for the visit to fix the issue with my 3 1/2 year old LG Dryer, I was also told "Most repairs start around $150 depending on parts, and we offer a 15% discount on repair labor." Given that I had already said that both LG and myself had pretty much come to the conclusion that it was a heating sensor/motherboard/control board issue in my initial inquiry, and gotten a response with the "around $150" amount, I anticipated it MAYBE going up to 225/250 total. The tech got there, pretty quickly determined that it was in fact the control board issue that I had even told him what was likely the issue before he even stepped into my house. So imagine my surprise when I was quoted $577, which included a $40 discount because I used Yelp. The breakdown was $294 for the part - which would have had to have been ordered to begin with and $270 for the labor - mind you, the "labor" to fix this issue is about 10-15 mins of work: unscrewing a few screws, popping the top of the dryer off, unplugging the wires connected to the current board, unscrewing 1-2 screws holding the control board on to the frame, swapping the new board in, plugging the wires back in, putting the top on, and screwing the top back on to the frame - this is not a crazy amount of work - AT ALL - anyone who has ever plugged motherboard cables into a computer's power supply can do this... There was obviously nothing I could do about it given that I already knew about the $89 fee (which was actually $102), but I absolutely feel lied to when the actual estimate is 4x higher than the amount that was mentioned to begin with...ESPECIALLY given that the NEW dryer I just bought after this whole ordeal was under $560 including tax, delivery, and haul away of my old one. read more

Update: after my review I received several calls and texts apologizing for the miscommunication. Including offers to make things right for me. Today Alex came out and replaced the control panel at a discounted price, with free labor! I was sure I would have to replace my nearly new washer so they saved me quite a bit of money. Everyone I have been in contact with at Hotwire has been extremely kind and I would definitely call them again. This is what we Seattle natives used to call Nordstrom Service. read more