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    ABC Appliance Sales and Service

    1.8 (61 reviews)
    Ultra High-EndAppliances
    Closed 8:00 am - 5:00 pm

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    Review Highlights - ABC Appliance Sales and Service

    John came out, tested the oven, didn't like what he was seeing and ordered 2 parts.

    Mentioned in 2 reviews

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    Mr. Appliance of Annapolis

    Mr. Appliance of Annapolis

    1.5
    (33 reviews)
    3.7 mi

    AVOID THIS COMPANY! 2 1/2 weeks to replace a fridge/freezer compressor, tech ended up severely…read moreburning the housing unit on the compressor, so much so it is not salvageable! I spent 2+ hours cleaning soot all over the house, from the torch used. Company refuses to issue a refund and owner will not return any phone calls or emails! Had a second company come out and they were appalled by the work that was done.

    Follow up: Mr…read more Appliance still has not given me my 840.00 return, and it is being disupted...they demanded that their technician leave my premises after being on an IPAD (getting facetimed and groomed on how to repair my dryer). Literally technician was on the phone trying to walk him through the repair. I was shocked. When questioned, they asked him to leave my house with no repair done. When contacted by credit card (and they waited until the last possible day to do so, of their 30 day response time), they claim they need to keep the diagnostic fee. This fee usually gets incorported into repair fee. They choose to have him leave when they realized he wa incapable of doing repair...this is picture of him taking dryer parts back with him (first they tried to tell me I kept the parts :). You can not make this up....Have asked /emailed owner to contact me multiple times in past 5 weeks...he HAS NEVER ONCE responded or contacted me in reagrd to the plethora of errors/damages/stealing on their end. Time to give me my money back..Horrific company, personal and professionalism. DO NOT USE.

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    Mr. Appliance of Annapolis
    Mr. Appliance of Annapolis
    Mr. Appliance of Annapolis

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    Ferguson Home

    Ferguson Home

    3.7
    (9 reviews)
    2.6 mi
    $$

    I ordered a set of Subzero and Wolfe kitchen appliances from Ferguson. Heather Watson also helped…read moreorder the products. The delivery & installation process is absolutely the worst possible. You would think the delivery would be free after you spend $25,000 on a refrigerator, stove and a wall oven; but it's not. Installation of Subzero and Wolfe appliances require precise and one of kind electrical plumbing rough-ins, which Fergurson does not communicate on the phone or early. So you are constantly email this lady who has 0 field experience. She becomes a human emailer of the spec sheets, which different trades can interpret sightly differently. To reconcile the difference by talking with trades, Subzero tech support, and Fergerson is a full time job. The after-sale support is email exclusive and absolutely time waster. Fergerson after-sale support obsoletely will not talk to you; they will only email you dumb things one like the spec sheet and ask you dumb questions on the email. Heather called me after I threatened to cancel the order; but she knows nothing about the fine installation detail, sometimes down to 1/16". She promised that a Subzero rep would call me the same day, nobody called me. So I called Subzero tech support. It takes about 24 full working hours to coordinate the installation of 4 appliances. I come from a engineering background, with 4 years of fix and flip experience. I have never spent so much time on appliance installation. If you buy subzero as a luxury product, and you also value time as the greatest luxury possible, then Fergueson is not for you. Fergerson will rob you of your time!

    My wife and I just completed a major, 2 month, master bath renovation with the help of Ferguson…read more We purchased all of our faucets, hardware, custom cabinetry, and tub from the Annapolis showroom location with the help of two SPECTACULAR associate/designers. Heather Watson assisted in the selection of the right faucets, tub, diverters, and miscellaneous plumbing components to make it all work. Being in the contracting line of business I recognize that complex projects can require a significant amount of assistance to make sure they are done properly; Heather nailed it from every aspect from design, pricing, and working through last minute installation issues associated with a custom bath. Dawn Esposito assisted in taking our conceptual drawings of the vanity/cabinetry to a beautiful, yet functional setup that perfectly matched our design. Just as Heather did, Dawn took ownership of the project, worked with me to get exactly what I wanted and got it ready for release from the factory. During installation the few minor questions that surfaced were responded to immediately allowing installation to continue without delay. I would absolutely recommend Ferguson for anyone interested in bringing their dream renovation to life. This is the type of customer service that should be expected and required of all design/suppliers.

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    Ferguson Home Signage on Door
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    ABC Appliance Sales and Service - appliances - Updated July 2026

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