There aren't enough stars to give this company and their employees. First I will start with Rafael…read morewho came out within a half hour when I called for a quote for a new roof mounted swamp cooler. I have been worried about replacing my old one but he assured me that they would do an amazing job, and they gave me a fair price. This morning Rafael, Josh and Arturo showed up, the nicest guys you could ever meet. They checked out the location of the unit and immediately set out to work. I couldn't believe how fast the old one came down and the new one went up. My roof is slanted with solar panels up there, there is a 4ft wide space in between but it requires care when maneuvering around them. Several other men came just to help swap the units and then they were gone. Again really nice young men. There were lots of things concerning the old cooler, I didn't know it wasn't installed many years ago correctly so while we had lots of air in our attic was very cool LOL They made sure it was perfect, I'm so happy with the installation, Rafael, Josh and Arturo are truly professionals but more then that they are a pleasure to have do the work. I have been using Anderson since we moved here in 2002, wouldn't use any other company. Thank you so much.. talk about quick service got quote quote one day and next day installed... can't ask for better.

I have never given a negative review to any business, but believe it is necessary under the…read morecircumstances. I entered into a contract to have service performed twice per year at a reduced rate. They performed the service on my HVAC system on Friday, May 29, 2026. The system has worked for 11 years without issues, then stopped working after their service yesterday. I called to report the issue and they nicely informed me they could come out on Monday, June 1. They said there would be a $96 charge to come out sooner. I said I would like for them to come out as soon as possible to fix their work and will not be paying any extra fees since the HVAC was working before their service. I was told they would call the service manager to see what they could do and have not heard back. It is convenient that the weather is nice enough to not need either the AC or the heater until Monday. I oversee the Facilities Division of a local government and as a government bureaucracy we would not leave an occupied facility without HVAC over the weekend, so it is difficult for me to understand how a contracted customer is not important enough to make whole after breaking their system. Our people are on call and would respond the same day. How is it this private sector company will not inconvenience themselves to warrant their work? The whole intent of having the contract was to be proactive to ensure this kind of issue would not happen. I will be canceling my contract on Monday after they repair the system as I am clearly not important enough for them to be inconvenienced to guarantee their own work.

HVAC issues and/or concerns can be a little unnerving. Not with Mountain West. I recently reached…read moreout to them for a service call after reading so many good reviews. They did not disappoint. The service rep Justin Blake was professional, knowledgable and provided excellent service. He found several issues to which he provided pictures and a thorough explanation of what needed to be done. NO high pressure sales pitch which I have experienced with other HVAC companies. I would not hesitate to recommend them. They will definitely be my go to for all of my HVAC needs. Thank you Mountain West.

I love Mountain West. I normally don't chime in or even write reviews, but MW helped us out and did…read morea great job doing it. With the cost of HVAC, furnace and water heater replacement it was wonderful to get nice people, good service and really a job well done. I had a unique situation where the compressor needed to be elevated or moved. Andrew and his team made a lovely landing of rocks and cinder blocks that looks like a landscaper did it. My yard looks 100% from what they did! Thank you team Mountain West.

Just FYI. Sierra Air is now Sierra Air Cooling, Heating & Plumbing Reno. They do both heating and…read morecooling. This is for the Plumbing side of the business. We recently had a small leak under one of the bathroom sinks. We are on their Sierra Reward Program. So we called them on Wednesday before 5 pm. and were able to get an appointment for the following day. Now, that's customer service. The next day, they called us in the early afternoon to inform us that one of their plumbers was on the way. He arrived about 20 minutes later. His name was Alex Church. He asked to see the bathroom and to explain the problem. He took it apart and looked at all the components. Found the problem and fixed it. He informed us that we will need to replace the faucet soon. He was knowledgeable, kind, and friendly. He fixed our problem. I write this in hopes that his bosses see this and he gets KUDOS for his work. We are very pleased to be on the Sierra Reward Program and recommend this company.

Avoid like the plague! Purchased the system 2 years ago, started making noise 3 weeks ago. Called…read moreand after multiple unanswered phone calls, they eventually came out but said they didn't have the part. Kept calling, then 3 days ago (in the winter), the heat stopped working. They came back and said they didn't have the part (again), but they would bring a space heater. Again, they didn't do what they said, and no space heaters were brought. They dont return phone calls. They dont stand by their work. T This is dangerous for older people. Avoid this company if you value your health. Even after the business replied to this YELP, one week later, we called every day, and they haven't come by to fix this heater. Sieera Air does not stand by their product. Avoid like the Plague.

Absolutely phenomenal work ethic with quality service, i.e., having completed the dryer vent…read morecleaning I was given the results of the air flow test before I had thought to ask! Having moved on to cleaning the refrigerator cooling mechanism the first step was to closely examine the type of footing it had and adjust accordingly. Afterwards the kitchen floor was vacuumed and the refrigerator adjusters set to insure it was absolutely level, hence another reason yet for continuous annual appointments without a second thought.

I called for cleaning my dryer vents and Don the owner took the time to explain process, which…read morebefore I knew nothing about. He went above and beyond at the house, putting on a new dryer hose at no cost. He also had to go into the crawlspace after the air pressure to clean the vent was not working. That's where he found a broken hose that he fixed it at no extra cost! I'd be writing a good review even if they hadn't done those extra things because they were efficient, thorough, and explained everything they were doing at each step (because my job needed extra steps). I love supporting family-owned and newer businesses who have integrity and care about doing a good job at a reasonable price. I will be proud to be a returning customer of Mountain Top Vents and will trust them also with my refrigerator and AC unit in the near future.

When we decided to upgrade our cooling system, we had a couple of companies come out for estimates…read more We chose B&B as they were the fairest out of all. We were VERY pleased with the job and the professional service. Connie and Sage were very prompt with emails and phone calls, making coordination of estimate and ultimately the job, a breeze. Aaron, Randolph, and Josh installed a new furnace/AC in our 1964 house. They were clean, quiet, and had the job wrapped up in a day and a half. We were also pleased and proud to support a local, small business. VERY happy overall! Many thanks to the entire B&B team! Mike A. NW Reno

We had three companies give us a quote to replace our heater and air conditioner. Aaron provided a…read morequote for what our size of house needed at a good price. The other companies were good but they quoted items bigger than we needed. B & office communicated well for scheduling and paying. The installers showed up on time and did a seamless installation. We will be using B & B for our ongoing maintenance because they impressed us.

These guys are honest, reliable and prices are competitive. I called and they came out within a…read morecouple of hours-did a great job in a timely manner and actually charged what they estimated! I would HIGHLY recommend Sierra Furnace Works!

I recently had Sierra Furnace Works install a new evaporative cooler for my home. They were…read moreprofessional, competitive and did an excellent job. They had done small repairs on my furnace system last winter and I was equally as pleased with their service. I would definitely use them again or recommend them to a friend.

WOW what can I say. Got the lead on Red Bear Mechanical from Jerry of Jolt Electric, another…read moreawesome company. Called Red Bear and they quoted a three head split system. Had 6 quotes and they were one that was most reasonable. The team that was dispatched to do the install were awesome. Very personable and very professional. They took their time and were very thorough. The only hiccup was when they were cleaning up some sheet rock dust with the shop vac there was no filter on the on it so sheet rock dust went everywhere in the room LOL. They identified the problem, installed a filter and cleaned the entire room from top to bottom. To be honest it was cleaner after they cleaned it from what it was before. If you need HVAC work these are the folks to call. I know I will. Red Bear Mechanical live long and prosper.

Chris has been excellent with our A/C and furnace maintenance. We have complex LG systems covering…read morethree floors, including a commercial unit for the third floor. Recently, the commercial unit was not working properly. Chris was patient, responsive, and very persistent in identifying the root of the problem. He took the time to study the unit, consult directly with LG, and stayed with it until everything was fully operational. He also installed a remote LG thermostat for the 3rd floor, which has made managing the system much easier. In addition, the front desk staff at Red Bear is very professional. They reminded us of our appointment in advance and followed up when the technician arrived, which made the entire process smooth and efficient. I am very impressed with the professionalism and dedication of both Chris and the Red Bear team. I will definitely be using them for my home system as well. Highly recommended!

Incredibly fast response and reasonable pricing! They have renewed my faith in AC repair companies…read more I had a horrible experience a few years ago with the big name AC companies. All they cared about was selling me a new system when it turned out $40 in parts took care of the issue. So when my AC stopped working, I went into a panic thinking I was going to have a repeat of the mess a few years ago. I asked a friend for a referral and they sent me to Felix. Best referral ever! They were amazing to work with, so patient and kind.

Can't believe they have five start. I can believe they're closed…read more Hired them to install a new HVAC in my house in February, replacing the central heater. Found out in june when I tried to use the AC that electricity wasn't even hooked to the outside unit. By then they were permanently closed. I Finally got it working by having the electricity hooked up and another HVAC firm come out and finish the install, which included charging the ac with refrigerant. THey took advantage of installing when I wasn't there to not finish the job, hoping I wouldn't test it out till summer.

I left them a message at 7PM last night. They returned my call at 7AM. They had a friendly tech ‍…read moreat our home by noon. It was for a ticking sound in our A/C compressor. Turned out it was a freaking lizard that got trapped and did not survive. As usual prompt, good service and the tech only charged us half of their usual service call. We recommend Roper Heating and Air Conditioning

Air conditioner failed and one telephone call later, Joe from Roper's was here to diagnose and fix…read morethe problem. Outstanding response, service and professional skills.

I'm a property manager and my ability to respond to tenant's requests in a timely manner is…read moreimportant to me. However, for something outside of my scope, I have to rely on the responsiveness of vendors. Often, this is a frustrating experience since sometime vendors just cont answer calls or texts or won't reply at all. Battleborn Vents exceeded my expectations! Of the 3 dryer vent cleaning companies I called, not only did BBV *answer*, then call me back asap, but even was able to squeeze in a service in between calls! Imagine a new rental with so much hair in the vents it was very nearly a fire hazard, and 1 company didn't respond/answer at all and another was over 2 weeks out - ma'am, the place would be ashes by then! If you need vents wept clean don't want to get blown off, call Battleborn Vents! Professional, prompt and at a very reasonable rate for an urgent service call they went out of their way to accommodate - that's service worth a shout out! Look at my photos! Results are clear and so is the dryer vent!!

Francisco and Jorge are EXCEPTIONAL. Francisco's communication is EXCEPTIONAL. I called and didn't…read moreleave a message, and he followed up with me anyway. He actively communicated with me via text, trying to fit me into the schedule--multiple times. Was really going out of his way. Just fantastic follow-up and follow-through. Jorge's level of service--EXCEPTIONAL. Kind and considerate, and went the extra mile multiple times. We were having an issue with our dryer telling us our vent was blocked. Jorge checked the vent from outside the house, explaining what he was seeing as he cleared out whatever he could find. Since that didn't fix the dryer issue, the dryer company sent out a (pretty lazy) service person, who took a brief look and said it was still the vent. Jorge offered to come back and take another look, even going down in the crawl space to disassemble and reassemble the dryer vent to see what else he could find. Nothing. It's actually the dryer that has a wonky sensor--thanks to Jorge's genial hard work, we now know this definitively. Thanks guys. Highly recommend this pleasant and professional service team, and will work with them again.