We've used Red Bear in the past and have always been very happy with their service. On this occasion, our air conditioner stopped working, and a technician named Gio diagnosed the issue as a blown capacitor. He promptly replaced it and had our system up and running again. Unfortunately, the very next day, the air stopped working once more. Red Bear responded quickly again, and a technician named Steven diagnosed the new issue as a blown fuse caused by exposed wiring that had likely come into contact with itself. He explained that the damaged wiring was most likely the result of a rodent chewing away the insulation. Both technicians were extremely courteous, knowledgeable, and took the time to explain everything they found and the repairs they performed. Their professionalism and prompt response are appreciated. I would highly recommend Red Bear and their team for their excellent service and customer care. Thank you! read more

[[HIGHLIGHT]]I called Red Bear and they sent someone out within hours.[[ENDHIGHLIGHT]] Richard was professional and careful with his work as well as a nice guy. He took care to not track mud up from under the house and solved the problem quickly. I will definitely use them this fall to service my hot water heater and furnace. read more

Chris has been excellent with our A/C and furnace maintenance. We have complex LG systems covering three floors, including a commercial unit for the third floor. Recently, the commercial unit was not working properly. Chris was patient, responsive, and very persistent in identifying the root of the problem. He took the time to study the unit, consult directly with LG, and stayed with it until everything was fully operational. He also installed a remote LG thermostat for the 3rd floor, which has made managing the system much easier. [[HIGHLIGHT]]In addition, the front desk staff at Red Bear is very professional.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They reminded us of our appointment in advance and followed up when the technician arrived, which made the entire process smooth and efficient.[[ENDHIGHLIGHT]] I am very impressed with the professionalism and dedication of both Chris and the Red Bear team. I will definitely be using them for my home system as well. Highly recommended! read more

Steve and Richard did a great job of servicing our furnace, fixing water heater, and replacing some pipe fittings, all in one visit. You cant go wrong with Red Bear. I've been using them for 7 years! read more

Long Overdue Review for Red Bear Mechanical. They installed new HVAC (High Efficiency Furnace and AC) in addition to adding ducting to areas of the home that needed it. Property is in Incline Village, older home - and we have definitely seen a reduction in our Gas Bills. We got other quotes and Red Bear was considerably less than the others we received. [[HIGHLIGHT]]I was really impressed with Michael, his knowledge and their technicians as well.[[ENDHIGHLIGHT]] We had a recent issue that they quickly resolved. They stand behind their work and that means everything! read more

WOW what can I say. Got the lead on Red Bear Mechanical from Jerry of Jolt Electric, another awesome company. Called Red Bear and they quoted a three head split system. Had 6 quotes and they were one that was most reasonable. The team that was dispatched to do the install were awesome. Very personable and very professional. They took their time and were very thorough. The only hiccup was when they were cleaning up some sheet rock dust with the shop vac there was no filter on the on it so sheet rock dust went everywhere in the room LOL. They identified the problem, installed a filter and cleaned the entire room from top to bottom. To be honest it was cleaner after they cleaned it from what it was before. If you need HVAC work these are the folks to call. I know I will. Red Bear Mechanical live long and prosper. read more

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Red Bear Mechanical has been servicing my heating and airconditioning needs for the 10 years that I've owned my home. I have always been very satisfied with their very courteous and professional service. Last year I had to buy a brand new heating & air conditioning unit. The old one was 27-yrs old and died. The follow up service for the past year on the unit has been outstanding. Lately, I was hearing a strange noise when the A/C would turn on. The service technician, Steven Severn, who came out quickly found a small amount of insulation had gotten caught in the fan, that blows the air into the house, and removed the foreign material. No more strange noise. [[HIGHLIGHT]]A special thank you to Steven and everone at Red Bear Mechanical for always taking such great care of me.[[ENDHIGHLIGHT]] read more

We hired Red Bear to replace our A/C unit and furnace. [[HIGHLIGHT]]All previous reviews are spot on![[ENDHIGHLIGHT]] It's difficult for any type of business to have perfect ratings, but Red Bear really delivers!! read more

Excellent Service provided by Chris today who repaired our A/C unit. Highly recommend Red Bear

Great service!! available when needed at a fair price. My go to place for any HVAC needs

Red bear mechanical replace our A/C unit and furnace.[[HIGHLIGHT]]This company is INCREDIBLE from start to finish.[[ENDHIGHLIGHT]] Matthew and his team did a perfect job! read more

Great price, reliable and responsive! Very happy with our new furnace and AC unit. We did several quotes and found Red Bear Mechanical offered exactly what we needed for the right price. read more

Thank you Red Bear Mechanical for quick response and service for furnace diagnostic and repair. Claudia was great with scheduling and Matthew did the repair timely and for a fair price. Happy to recommend Red Bear Mechanical to homeowners in upper Kingsbury. Thanks again! read more

I usually wait at least a year before writing a review for major home upgrades. I purchased a replacement Bryant furnace along with upgrading to an A/C for the summer so I did not have to rely on swamp coolers any more. all the work was done in December 2020. My neighbor used this company across the street and she usually chooses the best of the best in carson city, so I called them for a quote. Upon further research, i found this is a family owned, local carson city Hvac and plumbing company. Apparently the dual professions fall into the "mechanical" category and have a wealth of knowledge in Heating, ventilation, air conditioning and plumbing. Anyway, I obtained a quote for a Bryant furnace and A/C and a whole house air filter and electrical air purifier (you know, the smoke from the california fires isn't gonna get any better each year). The installation took about 3 days. The furnace was the first priority since it was winter, and that was running from day 1. Anyway, stuff happens, and there was some problems that became apparent with the install. Their installers (also their technicians), handled it with grace and expertise. It was all resolved to my satisfaction. We also had some issues that couldn't be troubleshooted until the summer that was resolved to my satisfaction when the A/C was fired up. Now this is a company that does not advertise on TV, does not have 100 plus employees, does not have a separate installation team as compared to those on television. I think this is important as some large companies have a separate installation team, that does not troubleshoot, and that can cause problems. This company has its technicians do the install which was important to me because I see the same people over and over again for maintenance and stuff. I am not a big fan of having different people coming into my house. The Bryant equipment is great, and the people are great. I think its important to support the small local business. If you live in Carson and Northern Nevada, and nearby (lake tahoe etc), feel free to give them a call. There prices are fair and reasonable and I felt that received an honest and fair opinion on all the issues that I faced. read more

Debbie and her team are amazing. I had an emergency fireplace situation and Debbie did a wonderful job of communicating with me and her technician Cody jumped on the task and provided me with a solution immediately. Definitely a five-star experience which I highly recommend. Thanks Debbie and Cody! read more

Bought a place in Lake Tahoe, Nv. and was referred to Red Bear Mechanical for some work from running a gas line to replace an original furnace and water heater. I really like this company and how they handle their business, from the back office (Jessica and Debbie) to the tech guys (Cody & Orlando) who come out and replace and fix and replace the furnace and water heater. Jennifer and Debbie who work in the office are quick to return your calls or emails. Jessica & Debbie listen to your issues and quick to answer your questions or help you out in any situation you find yourself in. From emergencies to general questions! I never felt like I was bothering them, I never felt rushed while talking to them on the phone. Unfortunately I have dealt with some flakey companies up here in the area, and this is not one of them! Like I said, they listen to your concerns and issues and they'll give you a honest professional opinion, and not a sales pitch, or try to sell you something you do not need. ( I've had several companies in Los Angeles try to pad some extra work when it is not necessary). I had the pleasure to meet Mike the owner who is a very knowledge guy in his business. Friendly, professional, and honest. A company reflects on the owner, or the people who run the company. Mike runs a great business and it reflects in all of his employees. I will recommend this company all day long. There are some business up here and including in Los Angeles who could learn something from how Mike runs his company, and how they handle their business. Thank you Mike, you run and manage a great company! Its refreshing to do business with such a professional and truly honest company! Reno read more

This company is INCREDIBLE from start to finish! Wanda who called me back the Monday after I reached out on the weekend via email, was fabulous, to sending Steve their HVAC repairman out was just awesome. Steve explained everything to me, which was deeply appreciated,and I must say, UNLIKE almost EVERY other company that has come out, Steve was honest and did not try to take advantage of charges. So many times when a woman calls a company, they get taken advantage of. What a nice change! As I said, everything was explained and nothing was done without approval. thankyou RedBear Mechanical for your honesty and kindness. will be referring you to anyone that needs HVAC work! read more

Matt was our technician and did a great job servicing our air conditioner. He explained what he was doing and why. When he found an issue, he gave me options and his professional opinion. Red Bear is our new "Go-To" business for all our Hvac issues. read more

Absolutely our go to for all of our heating and AC needs. Great group who went out of their way to help us with our install. I would highly recommend Red Bear especially if you are in the market for a new unit. read more

We have a high output gas water heater that heats our floors as well. I didn't understand the system very well. I called a good friend of mine that is an extremely popular plumber in Carson City. He referred me to Red Bear Mechanical. I had Michael come out to explain how the system works. Boy, I'm glad I did. The water heater started having issues a few months later. Michael diagnosed the intermittent problem and swapped the likely components. Problem solved... for a while. Michael returned several times to fix the problem. When summer arrived, it wasn't working very consistently. Michael decided to disassemble the PVC plumbing for the air intake and exhaust. He found a hidden air filter in the corner behind the water heater that was very plugged up. It was not visible the way the system was installed and it was never mentioned when on the phone with tech support. Had he not taken it apart, problems would have continued. Now I know the filter needs to be cleaned or replaced every couple years. Throughout this process, Michael was friendly and the costs were very fair. I will recommend Red Bear Mechanical without any hesitation. read more

We had our furnace serviced. Tech was on time, friendly and knowledgeable. He told us information about our furnace, that none of the other people we have had our over the years mentioned, including a safety issue from improper installation. Will definitely have them out again and highly recommend. read more

I just had a new HVAC system installed by Red Bear Mechanical in CC. Could not have been nicer people to work with! The owner, who quoted, the office staff and terrific installers too. VERY impressed with their integrity! Great pricing too. I HIGHLY recommend them!! Thank you Red Bear. We are enjoying the nice cool air and looking forward to more comfortable heating and lower bills in the winter too! You rock!! read more

The heater in my garage went out, so I called and they were able to come out that afternoon and fixed it. They trouble shot my problem and problem solved. read more

It's so amazing to work with professionals! We had a gas wall heater that was quite vintage, made grinding noises and lost it's pilot light frequently. Reached out to Red Bear and made an appointment. They called before arrival to let us know they were on the way, took the time on premises to explain some options, provided written quote in a timely manner and without pressure. The workmanship is awesome, the new heater has no running pilot and they installed a Nest Thermostat we left for them. I would call these guys back for anything heat or gas related in a heartbeat; they were truly excellent. read more

Excellent polite and professional installers. Amazing education and communication from them both. James returned second day. Really excellent job Would refer this company to all my friends. read more

Michael cam out and fixed my Air conditioning system so fast ! This is a rental property. Just a phone call the system is up and running with happy tenants. I enjoyed the chat ( lesson of the day ) with Micheal and had him install a new thermostat that was best matched the tenant needs. What a pleasure to work (with) a qualified, knowledgeable with a professional ethics serviceman ! Thank you Micheal ! read more

Red Bear was asked to come out to our newly purchased home to inspect the mechanical systems, particularly HVAC. We found the return air system was inadequate for the oversized 5 ton compressor causing icing. That explained why a 69 degree night time setting had a 75 degree result. Instead of recommending replacement of the unit with an appropriately sized one, Michael recommended a second return duct be added to the system. It now works perfectly, in fact it is almost too cool at the set temperature. Along with fixing several more poorly installed issues, their work was excellent and crew very knowledgeable and efficient. I recommend Red Bear. read more

Redbear mechanical is an amazing company. It's new but Michaels Work And skills are not. Michael has done work for me in Both my house and my business. Hes put in a new Thermostat in my salon and Maintenance my heater and air conditioning unit there as well as put in a gas line in my home for my new stove. Let me tell you that was no easy task. The crawl space was very shallow but he still did an outstanding job and didn't complain. I highly recommend this business. You will be treated fairly and Michael always cleans up his mess. read more

Michael and his crew are very professional and friendly. The work was done in a timely manner. Thank you! read more

I am not a customer of Red Bear but I tried. I had a pressure valve problem that Jessica was able to give me some advise to correct the problem over the phone. When I do need their help, or if I know someone who needs it, Red Bear will be the choice. Great customer service for a potential customer. read more

Xmas eve and no heat. Looked on yelp and luckily found Michael and Red Bear. Promptly responded and fixed my problem. Very reasonable price and knowledgeable. Really appreciate how personable he and his assistant were. Highly recommended read more

We had our air conditioner serviced today. Cody was our technician and he was very efficient and knowledgeable. He had our air conditioner running in no time! Reasonably priced also! We will definitely use them again in the future! read more

What a great experience! From start to finish Michael and his team were so professional, neat and organized. I had a large job in our new home in Incline Village, it included new air conditioner, furnace and tankless water heater, not only did they complete the job quickly it was done right! I would highly recommend Red Bear Mechanical, they are top notch! read more

Michael was recommended by friends as we were having trouble getting call backs on two jobs we needed done. He replaced a "swamp cooler" on a rental and a hot water heater at our home. I was more than impressed with the quality of work. He even fixed something my original contractor had skimped on that wasn't in his original quote. Michael is also very intelligent and personable and I trust him to be in my home. If you hire him, you will be happy. read more

I can only say great things about Red Bear Mechanical. Red Bear has been to my home multiple times for different issues. Each time, Red Bear has been truthful with the evaluation and resolving the issue efficiently. read more

Red Bear Mechanical (Mike) is the only plumber I use. He always comes right away for any emergencies I may have. He is also very fair​ with his prices. He is honest and dependable He told me I didn't​ need to replace my water heater. He can do anything from Heaterservices​s to hotwater tanks, to air conditionining, to outdoor faucets etc. I would highy reccommend Red Bear Mechanical. read more

Our heater started blowing cold air during a patch of freezing temperatures, where it had been reaching single digits at night. My poor wife felt miserable and was huddled under blankets. I called during an off hour and Jessica answered the phone professionally and friendly. I already had a great first impression. She said Michael would be out in 30 minutes, and he was. After I explained what I was experiencing, he worked his magic. Less than an hour later, we were up and running again. The price was far less than I imagined it could be. I wish everyone took pride in their work like they do at Red Bear. Customer for life. read more

Very professional, prompt, excellent job installing our swamp cooler. Great communication and service and very fair price. (We live in Carson City, by the way; don't know how to edit my profile.) read more

It's the day after New Years during the noon hour. I heard the loud noise of water running at full blast. Knowing no one was using the water in the house and checking around I could not find where the water was running. I figured there must be a broken pipe somewhere and started to panic. I pictured my crawl space under the house filling with water. Looking up plumbers in Yelp I started calling. Many where either on vacation, were not answering the phone, or were already out on a service call. Red Bear was the only company I could reach. Jessica was very understanding of my emergency and assured me that she would contact Michael immediately. It was just few minutes later that she called back to say Michael would be at my house in 20 minutes. I thought about all that water just gushing. Then Michael called to say he'd be arriving in 5 minutes. I felt so much more relieved. He was very courteous and wasted no time discovering where the break in my pipe was and was able to turn off the water from its source. The broken pipe is under my deck and outdoor kitchen area and can't be fixed at this time of year, but I'll be sure to call him back to replace the pipe in the Spring. read more