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    Hawthorne True Value Hardware

    3.2 (37 reviews)
    ModerateHardware Stores
    Closed 8:30 am - 4:30 pm

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    Dona W.

    This guy can't be serious?! I stood There for a good Minute while he was talking to his coworker. He didn't acknowledge that i walked in. I even had time to snap a picture of them just talking. Please get it together... I want to support these little Shops but its hard when service is like this

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    Anatolii S.

    I can tell you one thing guys. You can buy there gaskets, small o-rings and stuff by pieces. And you don't have to get the whole kit, like it is in Home Depot. Last time I was there we bought a stem for a faucet and a water valve. We were helped by a person, his name is Ed. He answered us simply and clearly. I mean I was there several times and there is always someone who is willing to assist you. Thank you. Besides, prices are the same as in Home Depot.

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    5 years ago

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    7 years ago

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    4 years ago

    Where can you go anymore and get a key copied for a buck? This place is a sleeper. You can actually talk to someone.

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    14 years ago

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    14 years ago

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    Calvin J.

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    13 years ago

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    18 years ago

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    9 years ago

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    16 years ago

    I went here to buy some parts for my generator. The customer service could have been a bit friendlier & helpful.

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    18 years ago

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    19 years ago

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    Ask the Community - Hawthorne True Value Hardware

    Review Highlights - Hawthorne True Value Hardware

    This is a great mom and pop hardware store.

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    South Bay Hardware

    South Bay Hardware

    4.6(73 reviews)
    2.6 mi

    I have to wonder if my recent experience was just a bad hire or something else?…read more I called to check if an item was in stock and verify pricing - the woman who answered the phone was fairly abrupt (rude), "I'm with another customer right now." Anyhow she put me on hold, then got back to me, "Yeah, we have what you're looking for." 2 minutes later, I arrived and made my purchase. No pleasantries, no "thank you" upon completion of the transaction. I'm not sure if they're still capturing phone numbers and tracking sales, but that didn't happen either. I self-loaded my two 40 lb. sacks of water softener salt. Too bad I threw out my $5 coupon they mailed me - today would have been a good day to use it - I earned it. Disappointed...3 stars is probably generous.

    The staff is quite friendly but their prices are truly crazy. 5/8" screws for .25 each, nitrile…read moregloves for almost $18 per box when you can order all of this stuff on prime and have it at your house same day. So what's the point? Why pay convenience store prices for things that you can get for way cheaper online or at the giant orange box store? Over $7 to cut a damn key?! And I brought the key blank!!! Come on. You're not even trying to be fair. I wanted to support a local small business but this place is truly not worth the sky high prices for these things. This store isn't worth it unless you're truly desperate to have what you need. Otherwise steer clear their prices are a joke.

    Photos
    South Bay Hardware
    South Bay Hardware - Old and new replacement spigot core.

    Old and new replacement spigot core.

    South Bay Hardware - They make keys here!!

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    They make keys here!!

    Ace Hardware

    Ace Hardware

    3.9(50 reviews)
    1.5 mi
    $$

    I come to this location at least once a week, I own a business a mile away. I usually walk or ride…read moremy bike. Everytime I walk in I'm never greeted, I feel like I'm a burden when I ask for help, 3 or more employees are always gathered at the front like a high school lunch table laughing and horseplay around. It's always one employee who has a great attitude, i found out today her name is Lila. Shes always helpful, and she always looks busy. I'm not sure if she's the manager or floor employee but she's great. I give her 10 stars and the store 2.

    I am writing to complain about my experience at the Gardena 14000 Crenshaw Blvd location. My first…read morecomplaint is simply the young lady Rosemary( is the name on my Receipt) did not know how to measure properly. There was a gentleman at the register that was helping her round numbers off so I assumed they got it correct. I received the call and my screens were ready about a week later. I go to pick up my screens from Long Beach California, bring them home to my surprise. They do not fit. I immediately called the store and let them know that the screens were not fitting properly. When I get to the store I got the opportunity to speak with the manager, Miss Sabrina. She was very pleasant very apologetic and sincere. I also noticed on the rescreened that because of the way the screens go back into the window that the tabs were on the wrong side, Miss Sabrina wrote a note for the screens to have the tabs placed on the correct side. She also noticed my small window screen, which was a a new screen was thicker and taller compared to the original one. She lets me know that we'll make it a priority and will give you a call when they're ready. I believe I dropped them off on maybe Wednesday or Tuesday and I hadn't heard from anyone over the weekend. Here comes Monday. I just called to check on the screens to see what the progress was. I didn't get the associates name on the other end of the phone, but they did mention that the screens were ready. I had my mother pick up the screens because I was not feeling well. She brought the screens back to me I immediately knew that they were the same screens simply because the tabs were not placed on the correct side. The small screen did not fit back in the window again I get on the phone and complained again. Miss Sabrina says she's so sorry we're gonna go ahead and give you your money back. I had a question I wanted my screens re-screened and I wanted to know based off the originals. Would they be able to do it . the manager Lila stated we've done your screens two different times and we're gonna go ahead and give you back your money, no one looked at the size of the screens, the height of the screens to make sure they were the same. No one looked at the tabs to make sure the tabs were on the correct side of the screen. I am simply writing to let you know the service was poorly done. Unfortunately, I'm not sure the staff even respect the on-site management. For the rescreened department to receive instructions from the manager and blatantly disregard them. attached, you will find videos of the work that I received.

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    Ace Hardware
    Ace Hardware
    Ace Hardware

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    Southbay Industrial Hardware

    Southbay Industrial Hardware

    3.5(53 reviews)
    3.7 mi
    $$

    Yelp review -- 0 star Title: Open on a holiday, but terrible…read morecustomer service and a threatening confrontation I stopped into South Bay Industrial Hardware today (Nov 11, 2025) because they were open on the holiday and I needed a can of Fix-A-Flat. The owner, John, completed the sale but the can I bought had a leak at the top of the hose -- something I've used before and never had an issue with. I explained that the tube looked tightly packed and might have been damaged in packaging, and asked to exchange it. Instead of listening, John stared at the can suspiciously and acted as if I was being dishonest. He reluctantly let me exchange it but warned that if the replacement didn't work I wouldn't receive a refund. He grew rude and condescending during the interaction, which was upsetting. After I left the register I said, while still in the store, "Thanks for not trusting me." He laughed. I regret that I used a bad word once I was outside. What followed was alarming: he came running out of the store and tried to grab the exchanged can out of my hands. He threatened to call the police and -- while I was recording from about nine feet away -- said into the phone, "she's right next to my face." At one point he would not state what he thought my ethnicity was, which felt explicitly hostile and discriminatory. I have video of the incident and plan to preserve it and report what happened. I'm sharing this to warn others about the poor, confrontational customer service and the intimidating behavior I experienced. I will not recommend this business based on how I was treated today.

    Staff was friendly and helpful in finding what I needed. I saw a weird review before going here, so…read moreI was skeptical, but I like the mom and pop feeling and they took care of me!

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    Southbay Industrial Hardware
    Southbay Industrial Hardware - Convenient and helpful for all your hardware needs.

    Convenient and helpful for all your hardware needs.

    Southbay Industrial Hardware - Fastener aisle

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    Fastener aisle

    The Home Depot

    The Home Depot

    2.8(354 reviews)
    1.2 mi
    $$$

    I just shopped online at HomeDepot.com for a gas stove for one of my rentals. The process was easy…read moreand fast, and I didn't have to think of the extra details such as parts, delivery or installation because the order process walks you through each step. I'm not an expert with stoves or any of the installation requirements so it was a welcome assist. I'm not a shopper, clarification: I'm not an in person shopper, I much prefer the online experience. That experience does require a certain amount of knowledge or research to make sure you get what you need...especially if you want to avoid re-stock fees, etc. I don't mind a little extra work if it means I can avoid making a visit. Of course, not visiting means I missed a chance to peruse the garden center, but it's a small sacrifice. Plus, nothing stops me from an impromptu garden center, nursery visit. Nothing. Okay maybe pie does, but that's a story for another time. Skip the wait. Lose the checkout lines. Easily compare models. Arrange delivery. Ease of use and peace of mind. That's HomeDepot.com.

    I've been buying appliances through Home Depot for 3 decades. In the past having them respond to…read morewarranty claims has been easy. Lately they have used Allstate and direct you to an outside number with no live assistance... been on hold for 40 minutes. Next time I'm buying my appliances from Costco... looks like they have a longer warranty and better prices than HD.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Lowe's Home Improvement - Aloe Vera $4 regularly $5.99

    Lowe's Home Improvement

    2.2(479 reviews)
    1.8 mi
    $$

    I've been meaning to write this review for a couple of months now. I wanted to give recognition to…read moreemployee, a nice gentleman name Floyd. Floyd is very courteous and professional and you can tell he loves helping customers. The store is clean and well kept but the customer service is great. Especially now when it's very hard to find customer service. Floyd listens attentively and communicates extremely well. He's very knowledgeable and even he may escort you to another area he doesn't work and makes sure your helped. It's truly a breathe of fresh air having someone like him helping you. Thank you Floyd and Lowes.

    Sunday afternoon, 1pm the store is a ghost town. Few employees, even fewer posted in any of the…read moresections where they're needed. What TF is going on??!!! I actually went Waaaay out of my way to come to this store because I'm trying to boycott Home Depot and its evil politics, but Lowe's is absolutely TERRIBLE. I needed some wood and toggle bolts for a small garage project, but just as importantly, I needed some advice on the wood selection and my overall plan. There was no one to be found in the lumber section or in any adjacent sections. Had to go most of the way across the other side of the store just to find somebody in a position to help. He said he would find a specialist and have them meet me in the lumber section. 10 infuriating minutes later I'm still standing around waiting. Finally, I said to myself, forget it and headed for the registers. There, I encountered a woman who I vented to over the situation. I was polite, but she could tell I was heated. She asked me to please hang around for a moment and she would get somebody to help. A few minutes later, a guy did come around but he said he had to handle somebody's return first and for me to just accompany him near that desk while he took care of the issue. All the while this guy's referring to me as "boss." . Another 5+ minutes later, he's still dealing with this return, and others are cueing up and it's become obvious to me that this guy's not going to be able to get out of this post. Finally, I just paid for my stuff and bounced. Oh, and here's the best part: the reason I was given for why the store seems so understaffed and overwhelmed, was because supposedly, all the associates from the floor were off, searching for somebody's lost child. This was the story they actually gave me. The ineptitude and unprofessionalism of this place is completely off the charts. If I was with Lowe's corporate, I would want the regional manager's head on a platter. So incredibly dumb to allow the evil Home Depot to OWN you and kick your butt so severely. If my neighborhood Ace Hardware store had a lumber department, I would never have even come here. One thing is for sure: I never will again.

    Photos
    Lowe's Home Improvement - SEA LAVENDER $5.50 regularly $9.98

    SEA LAVENDER $5.50 regularly $9.98

    Lowe's Home Improvement - The worst hardware store in L.A.

    The worst hardware store in L.A.

    Lowe's Home Improvement

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    Hawthorne True Value Hardware - hardware - Updated June 2026

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