Amazing service young guy on floor was very knowledgeable and the cashier was very friendly and…read morehelpful will visit again

Great customers service, excellent products and contrary to popular belief they are prices are less…read moreor equal to the box stores on many items. Also you are in and out in a few minutes your not wasting your time waiting to check out! The staff is very knowledgeable and are willing to help and are accessible!

Lowes in Harper woods Michigan. Plenty of parking because everyone seems to go to Home Depot next…read moredoor. The staff here is generally friendly and somewhat helpful. However it's generally an employee ghost town. You can never seem to find anyone working to help you. This is especially true at the paint counter. Waited 15 minutes to get an employee to show up to mix paint today. I don't really have the time or patience for that being a working Pro with an account here. Do better Lowes, I know you have it in you. I've been coming to this store since 2013 when working in Michigan, and it's pretty much declined with every passing year. I guess what they say is true, good help is hard to find. Management, train and hold your employees accountable please.

Do not buy or order anything from the Harper Wood Lowe's store we order some chlorine tablets Box…read moreopen everything filthy dirty call lowes and Harper Woods they was extremely extremely extremely rude talk to the supervisor she was even worse would never ever ever do business with this lowes again.

I ordered a Wheel barrow that on line not once but twice it said it would be delivered. I called…read morethe manager told her what happened she apologized and said there were no more left at that price. She new I was upset as I waited for it to be shipped for 2 different days so asked if she could put me on hold for a few. This manager went ABOVE and BEYOND as there were no more left at that price she got me a wheel barrel delivered the next day and made it right, I would go to this Home Depot any time. I know there is a great women running this Location and I know they short staffed she makes it work. Thank for all you did for my Benefit to be GREAT

I just purchased a new townhome in Detroit. I needed to purchase a new refrigerator for my new…read moreplace. I went to The Home Depot and met with Alicia in appliances. I purchased a French door style 36" wide refrigerator at the Black Friday sale price . When it was delivered, I noticed that the refrigerator stuck out too far. I immediately contacted Alicia. She informed me that there were 2 depths, standard and counter. She apologized for not informing me that there were 2 options when I made my purchase. I decided to return the standard depth and replace it with a counter depth refrigerator. I was informed by Alicia that her manager Matt would not agree to sell me the counter depth size at the Black Friday sale price. She told me that he would only give me $50 off for the regular price. I told Alicia that I would take my business to Lowe's. And I did. I AM VERY DISAPPOINTED WITH MY EXPERIENCE WITH THE HOME DEPOT! Based on this extremely poor customer service, I will never shop at The Home Depot again and will share my experience with my family and friends.

They don't inspect their equipment before renting out. They were unwilling to reduce the cost of…read morerental based on the amount of time lost because their equipment was not in proper working order.

I came in yesterday looking to get a window fixed, and I'm very happy with the service I received…read more They were able to fix the window quickly and did a great job. AJ was especially respectful, helpful, and professional throughout the whole process. I really appreciate the excellent customer service and would definitely recommend this hardware store to others!

This is a great store, but based on several visits they are not enforcing the mask rule, either for…read moreemployees or customers. They have all the right signs on the door, though.

This is a great store in a convenient location for much of the GP area. Well-stocked and helpful…read moreservice. In addition to propane tank exchange, they also offer refills, which is a much better deal because you get 4-5 additional pounds for $1 more. Much improved since it reopened under the Great Lakes Ace ownership.

Got a coupon for free key in the mail. Went to store to have the key made, had to spend a long…read moretime waiting at customer service. While I'm waiting I'm listening to music on headphones, not really paying attention to people walking by, just watching for the customer in front of me to be served, when a woman approaches me from the side and waves a paint stick in my face then ask if I'm standing in line. WTF do you think? Then once key is made, customer service rep June forgets to give original key back I had to ask for it. Top it all off, check out kid Alex gave me a hard time about accepting the coupon. I should say this seems indicative of a recent trend in advertising on the part of local retailers: send coupons or offers to someone's home only to have the customer find out upon arrival sorry we don't take that coupon or sorry that's out of stock or we don't carry that item etc the old bait and switch routine get someone in your store with a free offer or coupon offer and then offer up excuses when the customer wants to redeem the offer. Needless to say I did contact Ace's corporate offices as they're the ones who sent the coupon the local store didn't but they were no help they say store is independently owned and operated so they can make their own policies about whether or not they want to accept our coupons. Yeah. I got free key at the end of the day so two stars review but they probably deserve less. Staff encountered: customer service rep June, cashier Alex, unidentified woman with stick

Manager was outright rude never looked at jacket. Brand new from there store. Never worn but to try…read moreon. It was purchased there and will definitely be the last time in that store. Reported all of there bad behavior to Carhartt. They are investigating the bad business practices. The lies just keep coming from this manager and store. They told me they can't Exchange without tags cause Carhartt policy. Please people just beware of all these bad practices. It is just not worth it so many good businesses to support. Odvious they have no desire to show any type of customer service. We have all learned long ago about businesses like this.

DeRonne's is an excellent hardware store, but people need to understand it goes way beyond that,…read morejust as one example, they are also a UPS and Amazon drop-off place. They are also the biggest Carhartt retail store in Michigan. And... And... they are really worth checking out. Be sure to ask for free popcorn!

Gilbert's pro hardware. Located in at Clair shores on Harper avenue. They have a small private…read morelot in the rear with ample parking and you enter from the rear as well. I have been coming to Gilbert's for a little over 10 years now. It seems they always the things the box box stores don't have. This is a hardware store the way hardware stores used to be. I come in here mostly for stem and diverter rebuilds for the old bath/shower systems in rental properties: they will rebuild the hot, cold and diverter stems while you wait. I have always been very pleased with their services and they also build screens for windows and replace screens if you bring them in. Overall, Gilbert's is a great hardware store with good pricing and very helpful employees.

This was the first time that I visited Gilbert's pro hardware as an observer. My nephew asked me to…read morego to the hardware store with them to replace an obscure outdoor water faucet. I remembered Gilbert's from way back when they helped me out with the plumbing parts of very obscure valves the young lady behind the counter took us to the back area where the plumbing supplies and workbench was, and she proceeded to create an a duplicate valve and bonnet for my nephew's outdoor faucet. He was very satisfied with the work this young lady did and very knowledgeable, but as I said, I was just an observer and I didn't catch your name. She impressed me. Vic Karian Paton50@aol.com

Love this place! Our daughter lost her power and their never-been-used, 4-year old generator would…read morenot start. These guys took it in and had it running within a few hours to pickup on an obviously very busy time for them. From the looks of their shop they had other lawn maintenance items they set aside to get her running.

From the owner: At Affordable Small Engine Repair we specialize in the repair of all small engines. We repair lawn…read moreequipment and more!