The owner Bob is so rude and has no people skills. In…read moreSeptember I paid them $1600 to fix my timing chain. Here we are 5 months later and my engine light is on. I called him last week to let him know I would be dropping it off Monday morning. Well of course he never called me and it's 2 pm so I called him. He was nasty and said he saw the code but he doesn't have the time today to look at it. No apologies or I will look at it tomorrow and take care of it at no charge. I told him I will just pick it up. I sense he had no desire to look at my car and would probably try to charge me again to fix what he didn't do it. He did tell me on the phone it looks like the chain but when I picked it up he said he didn't say that. I had him on speaker phone and my husband heard him say that too. What he doesn't know is I had already took it to another shop who told me it doesn't look like who did your timing chain did the job right. I'm not rich and felt like the shop who did the work should fix it at no charge. Bob did not do the right thing. Do not trust this shop to fix your car. Bob has a chip on his shoulder and basically told me his not a magician.

I just moved down to Long Island 2 weeks ago and my engine light came on. VW did some diagnostics…read moreon my 2019 Jetta and identified an issue with the oil pressure sensor. They set out to replace it, but realized it was rusted -- part of it came out, but the other part was stuck and they couldn't get it out. They explained I'd likely need to replace the engine. Luckily, it wasn't leaking oil, so I was able to take the car for a 2nd opinion before simply switching out the engine. By a stroke of great fortune, I was advised to try nearby Clover. Bob, the owner there, said he was willing to take a look to see if he could extract the rusted embedded part before resorting to an engine replacement. I handed over the car to him next morning, and by mid-afternoon, he called to say he'd managed to dig out the rusted part and replace it. No replacement engine required! Hard to explain my relief, but suffice to say Bob will forever be my hero! Thanks, Bob -- I'm so grateful you were willing to take a look and apply your skills to this!

Kevin and his crew and top notch mechanics. They're honest and if they can't fix it, they'll say…read moreso. Their prices are fair and they don't jack up their mechanics hours. Everyone ion my block uses Central Service.

Brought my car in for a brake job, they were quick, honest and dint rip me off…read moreGreat for inspection, tune ups, oil changes Nice people!

Due to the potholes on the road, I popped a tire on the Meadowbrook Parkway. I went to Toli and…read morethey took care of me. They Inspected it and determined that I needed a new tire and had it to me in less than 15 minutes. They installed it and had me on my in no time.. Everything went well very respectful and courteous service. The price for the tire installed was even less than tire rack advertised price. .

Absolute best tire business in Nassau County and beyond, if you ever need repairs, or like me all…read morefour new tires, come here over all others. Very happy with service and professionalism. Shout out to JP.

Pete (the owner) is an honest man. When I brought my car in for brakes (I could hear the grinding…read moreon one wheel), he gave me a price and stuck to it. He showed me the reason for the grinding noise was that a sensor failed to show a dashboard warning) so one of the rotors was damaged - requiring replacement. He showed me the censor and the invoice from the parts store - and did not mark up the price of the sensor or the labor to replace it. Have been taking our other cars there since. Good guy, honest and no upselling.

What an asshole. This guy Pete is an absolute idiot. He doesn't know how to greet people then…read morecatches an attitude when you ask him about what's wrong with the car. He doesn't check his office, if you can even call it that, to see if people have walked in. Not to mention, there's plenty of other mechanics nearby that do the job quicker without the added insults. If you want to get into an argument, then go here. If you want to actually talk to a decent human being, go somewhere else!

After being quoted over 10K from the dealership, R&U was highly recommended by a friend. Ronnie…read moretowed my car to his shop. Everyone was knowledgeable & gave me a timeline of when my Jeep would be fixed. My final bill was a quarter of the price that Jeep charged. They even washed & waxed it. Jeep runs like new! I highly recommend this company for auto body work. Very professional and friendly!

Okay service Excellent repair, Car looked brand new again!…read more Took forever to complete.

was referred to Park Avenue to bring my car to and was so happy with the level of service and…read moreattention that Brian and his staff gave me. I had brought my car to a few mechanics and they both recommended getting a new catalytic converter for my car - approximate cost was between $4500 and $5000. Brian explained that it is not necessary right now and clearly explained what the issue was. I will now be using Park Avenue for all my car needs. Excellent Service - Thank You Brian! Neal O'Sullivan

honest, trustworthy,dependable, fair and really good mechanics. Brian always has the answers!read more

The guy was recommended to me by a neighbors cause I had an ABS issue with my car. I called them up…read moreto see if they have a recommendation for a tow truck no answer. I live down the street so I walked up. The guy at the front desk moved beyond slow and couldn't even recommend anyone locally for a tow truck. He didn't even know what a tow truck was and he seemed lost. I know, Night Shift guys pumping gas may not know who to recommend. I got a tow after hitting google and had the car dropped off. Spoke to the owner the following day at 7. Explain the situation with my car with the ABS lights. He told me he'll look at it at some point during the day. That I just gotta give him time cause he's jammed up and to call in the afternoon to see if they had a chance to check it out. I called at 1 o'clock and a lady answer the phone told me they were just about to put the car into the bay to work on and call back in about an hour. I call back in an hour. The owner picks up and start screaming at me like a lunatic. I've never been spoken to such a way in all my years working customer service and dealing with the public; he was screaming at me so much my boss could hear him over the phone and we were looking at each other horrified. Like I told him I understand you jammed up I was just told by the young lady you were bringing into the bay in an hour ago and call and see if you figure out what the issue was. I can't get off the phone. He would not let me get off the phone screaming at me for over a five minutes and how they still did it look at the issue on the car yet. I called him back later in the day as I'm about to leave work at 4 and I told him I just need to know if you have an idea what the issue is and if I have to make arrangements for the following day for a ride; and again screaming at me like a wild lunatic to only call me a half an hour later and they fixed the car quoted me 300 when I got there it went up to 500 and change. And again he kept yelling at me that I wasn't giving them time and how dare I call. I refuse to do business with them again and I do not recommend them to anyone there is no reason to speak to a human being that way to carry on like a psychopath and as it is, I gotta take the car now to another mechanic this morning cause the brakes aren't working after what they did. Very poor customer service attitude, and I am incredibly angry and disappointed in the way I was treated and spoken to and that the amount of money I spent I gotta still take my car to another Mechanic. If I could get this place a negative star I absolutely would. I would never do business with him again. I won't even get gas with them again. I've never dealt with such horrible customer service.

The team at T & S has been the most capable and honest I've worked with. They have gone above and…read morebeyond to make sure I was informed every step of the way with repairs and costs, which have always been fair. I just had all my suspension struts changed, not a small job. Could have been a 7 hour job. Steve got me right in and the job was done in less time with a fair price. Everyone is like a old friend. Love this service center and will always be back.

I purchased cars here twice. Exceptional service from salesman Cedric and Vickie from finance. The…read morecar had a recall. They wanted to drop off a loner at my house and bring the car back when it was done. I declined because I really didnt feel it was necessary to put them out. Anthony Shields from service was wonderful to work with keeping me updated on what was going on and when the car would be ready.

I brought my nearly new 2026 BMW M2 to Rallye BMW after the rear lower diffuser became detached…read moreduring normal driving. Shortly before I noticed the problem, I had driven through a puddle on the highway. I did not strike a curb, road debris, a pothole, or anything else. Once the diffuser came loose, part of it contacted the ground and was damaged. Rallye's technician confirmed that the diffuser was damaged and that tabs on the supporting trim piece were broken. Nevertheless, Rallye denied warranty coverage, classifying the problem as "outside influence." What Rallye did not do was identify any impact point, show me evidence that the vehicle had struck something, or explain precisely what the alleged outside influence was. Their conclusion appeared to be based solely on the fact that parts were broken, even though my position from the beginning was that the diffuser detached first and was damaged afterward. I declined to pay Rallye for the repair and took the car to an independent automotive specialist who routinely works on high performance sports cars, exotic cars, and luxury vehicles. He inspected the vehicle, secured the remaining portion of the diffuser at no charge, and ensured that the car was completely safe to drive. I am leaving for vacation and needed to know that the vehicle was secure and safe for the trip. The specialist confirmed that it was. When I return, I intend to take the car back to him for the permanent repair unless Rallye contacts me and agrees to resolve the matter. He estimates that replacing the affected piece, including installation, will cost approximately $350. That estimate makes Rallye's decision even more disappointing. My wife and I purchased two BMWs from Rallye within roughly six months. I purchased my 2026 BMW M2 in November 2025, and my wife purchased an additional BMW in May 2026. Despite that recent business and the possibility of future purchases and service, Rallye was apparently willing to lose our confidence and future business over a repair costing approximately $350 at retail. Unfortunately, this was not my first frustrating experience with Rallye's service department. I purchased additional tire and wheel protection coverage with my vehicle. On a previous occasion, when tire repairs were needed, I was initially told that I would have to pay a deductible despite the additional coverage I had purchased. Thankfully, my salesman, Bert Vargas, intervened on my behalf and helped get that matter resolved. Bert has been an excellent salesman and has consistently been responsive, helpful, and willing to advocate for me. My criticism is not directed at him. In fact, the fact that he had to intervene illustrates the difference between the excellent assistance I received from my salesman and my repeated frustrations with Rallye's service and customer care departments. Before posting this review, I contacted dealership management directly, explained the diffuser situation in detail, and gave them a clear opportunity to respond. I provided a specific deadline simply asking them to acknowledge the matter and tell me how they intended to proceed. That deadline passed without even the courtesy of a response. This is no longer primarily about the cost of the repair. It is about Rallye BMW refusing warranty coverage without identifying any actual impact or outside cause, a recurring lack of satisfactory customer service, and management failing to respond when given a final opportunity to address the problem professionally. BMW calls its vehicles "The Ultimate Driving Machine." Unfortunately, my experience with Rallye BMW's service, warranty decisions, and customer care has not come close to meeting that standard. An "Ultimate Driving Machine" should be able to drive through a puddle on the highway without being damaged. If it cannot, that is precisely what the warranty should cover. Fix it. They refused. Rallye BMW has lost a customer.