Heather was very helpful and patient with me and my limited computer skills. She was also very kind and supportive. I would recommend Able for your loved ones and yourself for several reasons the above and there truth in the billing process. I am a very satisfied customer. read more

Our experience with Abel Funeral Services and, in particular, Bri, has been nothing short of exceptional during a challenging time for our family. From the very first phone call, Bri demonstrated a level of professionalism, empathy, and efficiency that set Abel Funeral Services apart. We had initially started with a different service (which I have since given a 1 star review and filed a formal compliant with the AZ Dept of Health Services) who would not provide pricing transparency or service information in a timely manner so we decided to switch to Abel based on a friend's recommendation. In our initial 10-minute call, Bri efficiently provided us with all the necessary pricing and timing information, leaving us feeling well-informed and supported. Her transparency and willingness to address our questions instilled confidence, making a difficult process surprisingly manageable. What truly stood out was Bri's follow-up and reassurance regarding our mother's care. The personalized attention and genuine concern for our family's well-being were evident in every interaction. Bri went above and beyond to ensure we felt supported and informed throughout the entire process including calling us after their office closed to reassure us our mother was in their care. Abel Funeral Services, through Bri's outstanding service, turned what could have been an overwhelming experience into one marked by compassion, efficiency, and genuine care. We are immensely grateful for the support and guidance provided during this difficult time. read more

Everything went well, and we have also recommended them to many of our friends and they've had the same experience, kindness, understanding, and encouraging read more

I understand it's a business and money has to be made but this place was terrible. I usually don't like to write bad reviews but hopefully this will save other families from more grief and heartache. Our Dad passed away unexpectedly and unfortunately nothing was arranged prior so we had to rush and find a place that can pick his body up. We met with Dolores 2 days after to make arrangements. She came in the room with her papers , no " sorry for your loss" , or offering of water or anything . She went right down to business and asked her questions to fill out the form. She said as cold and sounded impatient at times with our questions . We couldn't get out of there fast enough. When we contacted them a few days later to see if my stepmom can see my Dads body, it was going to be $150 for 15 mins and only 3 people can be present ( mind you we are paying almost 5k for the package ) . On the day of the service , we were told we could only be in there 30 mins before the time of service which was at 10a. Because this was in June , it was already quite hot even at 9-915, they asked our family to wait outside because they were having a team meeting. My stepmom was starting to fall apart in the parking lot so I went inside and asked if we can at least wait in the lobby and they said yes ( at this time it was already 935a). Alfred was helpful with the setup and answered our tech questions . Having a death in the family is painful and hard enough , don't go this place if you want some compassion and sympathy. read more

Abel Funeral Services, was there to guide us through the cremation of our loved one. We had difficulty with the hospital completing the death notification, and with Heather O'Toole's assistance we were able to get the hospital to complete the death notification. The cremation was handled promptly and the legal paperwork completed in a timely manner. Heather made herself available to us without delay each time we needed her advice and help! I would highly recommend Abel Funeral Services! read more

I was charged with picking my up friend/neighbor's ashes and possessions for the family. I called Abel Funeral Services to let them know I would be arriving in about an hour. Upon arrival, the ashes were not available. The disappeared and receptionist took over 10 minutes to locate the ashes. "Thank you. Sign here. Bye." "Uh... what about the possessions?" "Uh... well, I don't know. What possessions?" "Really, you were going to let me walk out with the ashes and not even mention the possessions?" Both receptionists took off and didn't come back for almost 45 minutes. During that time, I waited. Well in to the wait, I even called Abel Funeral Service on the phone. Somebody answered, obviously not from the front reception office. "I'll look into that. Please hold." I was put on hold for 12 and finally hung up. People walking back and forth in the back would neither approach me or talk to me. Twice I walked toward the restroom area where I intercepted a different man each time, asking what was going on. "I just brought in a client. I don't know anything." He did not offer to help. "Sorry, our normal girl is gone." "Really? Only one person in your decades-old business knows how to locate possessions? All you can do is make excuses?" One of the men started to extol the virtues of his excellent closed circuit camera system. I explained that I didn't really care about that. I had called ahead. I expected things to be ready. Not only were they not ready, but by that time I had been waiting almost an hour. "I'm really sorry." Don't be sorry. Be smart. Be customer-oriented. Be proactive. Come out and ADDRESS the problem. Don't hide in back eating. If this place had been in business a few days, maybe this would be understandable. During my wait, I had a chance to look at the room where urns and jewelry are displayed. Crosses that can be found for $10.00 - 20.00 online were selling for $105.00. Thankfully, Abel Funeral Services can use their awesome camera system to confirm this review. I suspect that if Abel had not already gotten their money, if I had yet to pay, their customer service might have been better. read more

My mother is on hospice, so I called to make final arrangements. I wanted to pre-pay. The person on the phone told me that it's against the law (she couldn't tell me what law) to pre-pay for final arrangements when a person is on hospice. I have been a hospice nurse for 5 years. This is news to me. Needless to say, we will be using someone else for my mothers cremation. read more

This happened -- not personally affected but this is public information that should be known. https://www.azcentral.com/story/news/local/arizona-investigations/2019/06/21/abel-funeral-services-phoenix-became-executor-estates-charged-excessive-funeral-fees-complaints-say/1123360001/ read more

I would like to say thank you very much for making this process as easy as it can be. Darren helped out he did such a great job he was going through A deep loss as I was going through my deep loss and he still helped . great guy Very experienced The man has done a lot in his lifetime amazing I feel like I know him!! I will definitely recommend this place especially if your family member dies up north or somewhere else they'll bring the body back and my dad looked beautiful for being what it was thanks guys front desk girls are very nice to and organized thanks girls read more

How long mother passed away April 25th 2017. All alone we thought our mom had life insurance and tell my brother contacted and Company and found out that it had lapsed. So I applied for State help which was through Abel funeral services I spoke with Peter who I guess deals with these kinds of cases. I spoke with him Peter that is May 1st 2017 and told him I would be down there May 4th to hand in all required paperwork/documents. I told him I was wheelchair bound and would be taking Dial-a-Ride and further let him know that I was being picked up at 8:30 a.m. Once I arrived the receptionist notified him I was there he came up front and gave him my paperwork and he wanted to keep my original copies rather than make copies there at the funeral home. That was my first red flag along with his tone of voice he was using with me. Let me say that I worked in critical care for 25 years before I became disabled and never once did I or any other Medical Professional treat a family the way my brother and myself have been treated by this Funeral Home. Continuing on he finally made copies and brought my documents back to me I'll fold it all into one bunch. I spoke to him about my bank statement and that I could email him a copy of it and he said that I could send it to the website address that he emailed me the day before. Now I'm a little older and I'm not too tech-savvy but I didn't know that what I was trying to email him I needed an email address. When I expressed that concern he just continued to tell me to send it to the website and said he had other appointments he had to attend to so he had to go. Not one time through the week that I have talked to him did he ever say that I needed to schedule an appointment! So I went to the receptionist desk and got a business card with his name on it and so indeed he had an email address so right there in the funeral home I emailed my bank statement to him and then ask the receptionist to call him to make sure he got it before I left and he said yes. My daughter passed away 7 years ago and yes we used a different Funeral Home and we were made to feel that if we had any type of questions or concerns to please bring it to their attention. They were kind caring and compassionate people. I wish I could say the same for Abel funeral services including the director. I don't remember her name but when she called me and I was telling her what had happened she stopped me and said that my brother had my mother transferred out of there funeral homes the previous day so my complaint/concerns were mute point! I couldn't believe what I was hearing and thought I misheard her and I asked her to repeat and she said the same thing. At this point I was at a loss for words. The other issue is that when I entered the facility the front door was broken and wouldn't open all the way and remember I mentioned above I'm in a wheelchair so I drive with my right hand and I'm able to push with my left hand the door opened up to the left so I was okay going in but when I came out I was having difficulty and it was pretty loud my wheelchair hitting the door but there was absolutely no one there to help meperiod so I just kind of banged myself out the door catching my right forearm on their door cutting it and scraping it. I didn't realize it at the time so I rode down there RAM and was headed for Circle K on the other corner to get a drink when I realized my arm was bleeding pretty bad in the blood was Dripping on the ground and on my wheelchair. I check my purse for tissues and had none so I wrote back to Abel funeral services and call them via phone to ask if someone could bring some tissues out to me and an older gentleman dead and his remark was wow you really bring your arm up didn't you? To anyone who is looking for a funeral home a compassionate caring funeral home that is willing to help you with anything like to funeral homes we used when my daughter passed DO NOT USE ABEL FUNERAL SERVICES! THE ADDRESS IS 1627 NORTH 51ST AVENUE PHOENIX 85035 These people have the worst customer service and being in the funeral business are completely uncompassionate two families they deal with all you have to do is read their other reviews. PRESIDENT-Spencer McBride, 1909 N 106th Dr. Avondale Az 85392-4782 Phone-623-931-5808 DIRECTOR OF OPERATIONS-Jennifer Porter, 2137 W Hazelwood St, Phx Az 85015-4018 FUNERAL DIRECTOR/EMBALER- Peter Netzband ll 11033 W Crimson Ln Avondale, Az 85392-3717 Peter should maybe be transferred to the position of pushing bodies into the Crematory because he has no business talking to family members! CUSTOMER SERVICE ASSISTANT-Denise Dodds, 10772 W Via Delsol, Sun City, Az 85373-4003 All these people listed above are affiliated with Abel funeral services. read more

Abel Funeral Services - This is a photo of my right forearm two days after I injured it on the door at Abel funeral services. - Funeral Services & Cemeteries Near Me - Phoenix, Arizona

I thought they did great with my aunts viewing. They were very respectful of the immediate families wishes.

Nice caring people picked up my father for transport. For the initial contact they were compassionate and caring. The office staff are ok however given incorrect information as to when we would be able to pick up my fathers ashes. My sister was to leave at midnight on the following Monday to fly back home (PA) and they said we would be able to pick him up the Friday before which would be perfect before his celebration of life. However, when we called that Friday they said maybe Monday. When I called Monday they didn't know yet. After calling them back again and having my sister and my husband go down to see them in person they were miraculously able to locate him. Lots of stress after all of the grief we were already dealing with! As far as prices overall are better than other places. The accommodations for a private viewing were ok. The place could use an update some fresh paint, new flooring etc. read more

This is the WORST funeral home EVER! The customer service is horrible. My mother passed away on December 18, 2015 and I still can't get my mother's death certificates. I called in March explaining to Denise that I still had not received the certificates. She said she was sorry and that someone dropped the ball but she would call me the following week to get an address to mail my certificates. Here it is April and I still don't have the certificates. I had to call today to follow up. Denise didn't remember ever speaking with me. Ugh! so frustrating. Horrible customer service!!!!!!! read more

Don't use.. run fast.. when you call they never return calls. Do a shady job.. hospital referral .. do not use

My husband passed away on December 22, 2022. I was able to pay in full for his burial and service on January 5, 2022. This payment included airplane transportation to Tennessee. Abel waited to purchase the ticket which caused an additional payment of $150. Not only that but I don't believe they embalmed my husband on time. He became bloated which caused indentation on the right side of his face. He looked terrible at the service. When they transported him from home he didn't look like that. I was very disappointed. The package I paid for included grooming, they didn't shave him or do anything to his hair. I will not recommend this place to anyone. read more

I will NEVER recommend this place. My mother was brought here without our permission. We never selected this place as our funeral home. She was taken out of the hospital and brought here. Our paperwork was altered. They refused to give me a copy of the hospital paperwork that he had in his hand. He argued and hung up on my dad and our chosen funeral home read more

Peter, Thank you for accommodating this request. While the subject matter was difficult, working with you and your organization from the initial phone call and your follow up were flawless. Thank you for making my situation a bit better. I appreciate the process and professionalism you have in place. Additionally, I was at your facility yesterday picking up my Fathers remains and was surprised to see your name as director of the establishment as well as take the calls, email the documents and follow up. I wear several hats in my company and I know that many people do not know what goes in to making the "whole" experience a success, and in your case your starting out with a distraught customer and you have to turn that frown upside down... Nice work and thank you. read more

It has taken me years to write this review...my father passed away January 2012. I'm hoping this "journal" will bring closure to my inappropriate experience with Abel Funeral Services. I live in California so I chose Abel based on the referral from the senior home my father was living in. My father became acutely ill and I had to drive ten hours in the middle of the night to get to the hospital. After four days, I had to make the tough decision to end life support. Under the circumstances, I was in an exhausted daze. At this point I had never been through losing someone close to me, so, I needed guidance through the next steps. Concerned about how the identification process works, the nurse explained to me how the deceased are clearly "tagged" in their morgue while waiting for the family's chosen mortuary for pickup. My father passed late afternoon on a Sunday, so, my call to Abel's was late in the day, and not during business hours. So, I was concerned about reaching someone after hours. I did get a young lady on the phone! I was shocked and relieved to have a live person answer vs a voicemail! She explained my dad's body would be picked up that evening and so we arranged to meet the following Monday morning to make the cremation arrangements. At this point, I was pleased with her customer service........ But, this is where it went sideways....... At about 10pm, I got a call back from her asking me if I was sure my dad passed at the hospital I told them because their driver was there and could not locate my dad's body! I was horrified....shocked.....worried.....and, frankly, quite pissed!! This was mistake #1. The way she spoke to me on the phone was like she was running an errand for me to pickup my dry cleaning and phoned me to be sure I had the right place! I assured her I had given her the right hospital information. I think I'd know, I spent four days there! I was so insulted! I know that wasn't her intention to come off insensitive, but, she was young and inexperienced. She should have known to demand that their driver look harder until they find the deceased family member. Even if that means she had to call every hospital in the area, You do not EVER make a phone call like this to the family! And, if the call needs to be made, it should be done by the seasoned, experienced owner. This is just laziness and unacceptable work ethic. Needless to say, I told her to phone me back once they " found" him. She called back a bit later to tell me they located his body. Although I was relieved, I was also nervous about their competence with the rest of my experience.... Our meeting the following morning wasn't much better. The gentleman we met with was young as well and didn't show much compassion or customer service skills. He seemed to go through the motions like a clerk at the grocery store. I told him at the beginning of our meeting that I had not been through this process before and asked him to explain how it works. He didn't explain anything. I ended up having to ask questions to fill in the blanks. That was exhausting! I asked him how long it would take to receive my dad's ashes. He said they require a signature from the hospital first which takes about 24 hours and then his body is cremated shortly after, so, I'd receive his remains in about a week. I was not able to stay in Phoenix that long, so, I arranged to have his remains mailed to me. Fast forward.....a week passed and I still had not received my dad's ashes. So, I phoned Abel's and asked to speak with the gentleman I met with. When he got on the phone with me, he said they still hadn't received the signature from the hospital. He casually said, "Hmmm, that's strange, we usually get that immediately. I don't know what happened. Let me look into it." Once again, I was horrified.....shocked....worried.....and, frankly, quite pissed! How does this happen!?! My dad's body was sitting in their refrigerator for a week, forgotten about, until I called to follow up! I asked him who I needed to call at the hospital to get the signature they required because clearly it wasn't getting handled. Also, this had become time sensitive because my fathers memorial was out of the country and I was leaving in a few days. So, I explained to him that he needed to get it handled and overnight his ashes to me. He told me it was going to cost me more to do that. I told him that he needed to pick up the cost since it was their oversight! Really!? Did I really need to ask for any of this? Shouldn't it had just been handled right from the beginning?! He obliged and I got his ashes the day before I left the country In closing, I would never recommend Abel Funeral Service. I received no compassion, trust, confidence, customer service, and reassurance in their abilities. I hope my experience was/is incidental not the usual. It is very, very sad that this is my memory of the mortuary experience for my dad....just another number in their files. read more

My mother in law passed during this COVID-19 craziness and they were kind enough to help figure out ways where we could have a viewing with the family. They were professional, kind, and appreciated the reasonable pricing. read more

Who wants to be the first to write a review on a mortuary? Someone has to do it and if I can help anyone else, than thats enough for me. I found Abel a few years back when my mother in law passed away. Through http://www.funerals-ripoffs.org/ It is a local business here in the valley. I urge anyone that is planning a service to check them out. Funeral homes take advantage of the loved ones left behind in their most vulnerable moments. Sad but true. My mother in law ended up going somewhere else because the family felt that she should be in a more "upscale" place, and with the same people that buried my father in law. (I will write another review for that place, which was GREAT but pricey) Abel is not in the best of neighborhoods. There is graffiti on the window when you first get to the entrance and on the outside there are a few spots of graffiti. I feel it is the owners responsibility to have that removed out of the respect for the families they service. With that being said, Abel is a small family owned and operated business. Their prices are better than anywhere in the valley. You can even ask for the Good Shepherd prices, like I did years ago and they even beat that by a few hundred dollars for cremation. So really, there is no need to with all the billboards they have up around the valley. For some families that are strapped for money, Abel is great. I did find Andrew easier to work with than the owner Spencer. I felt I was bothering him for some reason by taking up his time. I was also upset when I asked about if my parents remains be placed in these beautiful cloissinee vases I have here at home and inquired about sealing them since they have no lid. He told me "Well I can't make a lid magically appear" I think I still was in shock over my fathers sudden death to even say anything. When I picked up my fathers remains I asked about a flag since he was a vet. He did offer to fill out paperwork for me, and told me if I want, to go to any local post office they should have a stack of them there and I would have to have it properly folded if I wanted to. I ended up contacting the veterans cemetary. I would rather have my fathers flag handed to me by a vet than a mortician anyway. Wrapping up this review, I feel if a family is strapped for cash, Abel is ok. Maybe I was just hypersensitive-go figure. Thats why I saved this review and added to it a month later to post. I advise everyone to visit the website about funeral rip offs that I posted. Death is a big business. Better to be informed now, than later when you can't think straight. read more

If I could say no stars I would. We lost my niece, who was 11, and they made the process so much harder. They were unprofessional, rude and extremely difficult to deal with. In the end we had to move my niece to a different funeral home due to the terrible service we received. A funeral home should be a place that helps you through a process that is already hard enough on the families. Instead, they made everything so much hard and more painful. Please, for your loved ones sake, do not use this place. read more

Terrible experience. We selected this funeral home based on their advertised price. BIG MISTAKE. We just wanted a simple cremation without a service. When we met with the staff at Able, we quickly learned that the people there have limited experience as they could not answer even the most basic questions. This made us a little uncomfortable. We felt like it was best to use another funeral home, but since our relative was already at Able, they were going to charge us more than the actual simple cremation price to relocate to another funeral home. This does not make any sense. This was not practical for us, so we decided to stay. We then asked if we could see our relative one last time. We were shocked to learn that we would be charged upwards of $200 just to quickly say one last goodbye. Unbelievable! Finally, we were pressured to donate our relatives body to medical research. If we did this, then we would get some sort of "discount". We were horrified by that idea and felt demeaned that they offered this to us as they could probably sense we didn't have much money. Next time we are confronted with a death in our family, we will take some more time to research more funeral homes that are in better neighborhoods with honest and experienced staff. Looking back, my family and I all agree that if we came up with just a little bit more money to spend on a cremation, we will get much better service elsewhere. read more

Do not recommend and Do not send anyone to this place unless you want constant headaches, problems, and unprofessional service in addition to mourning a loved one. My Uncle died very suddenly and unexpectedly. I live in another state and was not present at his passing. I do not know who decided to have him go to Abel Funeral services. But from the very beginning, I have had nothing but problems in addition to the grief I was already experiencing. Peter was main person I was forced to deal with and created constant nightmare for me, from beginning to end. First of all, Specific instructions was given to this funeral place NOT to contact me until I physically arrived in Arizona. This man calls me to inform me not only had my uncles passing and then goes "right into business" on what to do with his body. As if he is rushed to place an order as if I am at a fast food restaurant. So unprofessional and insensitive and down right rude. I was so angry at how he was addressing me and the situation. Besides the unexpectedness of the news and how unprofessional it is to be the one to tell me very sensitive information when you are not family or a doctor. Then if was discovered he was NOT to contact me till I got there, putting me in additional strain, he dismissed it as a mis-commuication. Then continued with his back to "business" like attitude to deal with my loved one's body. Next it was how he handled the death certificate and writing down the wrong information to the haggling with information and how to resolve how to deal with the body. Cause of his mistakes on death certificate, I now have to deal with Vitals in the state my uncle died. I was so feed up with the service from this man, I asked for someone else to help me. But once they assign you to someone, cant be changed. The only two person there who helped me the most was the lady at front desk, and anther man working there. If it was not for them, I was about to transport my uncles body to anther location just so that I did not have to deal with this man again or this place. I did calling around to other funeral places and telling them what happened, I constantly hear from them how unprofessional it was all I experience. read more

Discount funeral services, expect to get discount customer service. Had to call multiple times to get the details of my son's disposition. Keep your sensibilities low and you will limit your disappointment. read more

Everything went very smoothly and their quick response made a very difficult time a bit easier. My father-in laws cremation was handled in a professional, dignified manner. Jake was responsive and handled all of our questions and concerns in a timely fashion. read more

This is one of the worst funeral companies. In an already emotional situation they did nothing to help ease this grieving process except make everything more difficult. I would never recommend this company to anyone. read more

I couldn't have asked for a better experience. I was going through a very difficult time and Abel made everything so bearable. I would recommend them to anyone needing cremation services. The price was exactly what I was quoted on the phone. read more

Can't recommend Abel high enough. It takes a lot of skill to help people smoothly during a difficult time.

Abel Funeral Home did not pressure us about anything when we told them our wishes for our father's cremation and service. Brian was helpful and he listened to what we wanted. There was no hard sell, the arrangements were perfect, and my father was honored as a Veteran of the Korean War at the National Memorial Cemetery. Death is inevitable and it's nice to know all funeral homes are not all about the money. read more

this place is horrible !!! do not use their services. they split our baby sons ashes up without our approal and come to find out it was their receptionist that did this. she gave us the two urns back with ashes all over them. please do not put your loved one in their hands. we called and complained and they did not return our call !!! worst nightmare ever !!! horrible memory with this horrible place !!!!!!! read more

I met with Spencer in 2011 for the first time. I quickly understood the process as his explanation was superb. Two years later I called for something minor, not only did they remember who I was but they took the time to answer my questions even though I was not intending to do business at that time. With Abel, you will get the warmth of a family business with the efficiency of a corporation. This is what customer service was meant to be. read more

My brother passed away Dec 21st And was taken to Abel's for cremation. The body is still on ice and Medical Doctors Dr Rudgear 480 5131042 still has not sign off on his Death Certificate Jan 8. Don't go for expedition here. read more

Let me try and document the chain of events, that I experienced while you were handling my Mother. * Feb 7, 2019...You did come out immediately once called in the middle of the night...check Then it went to shambles: * Feb 8, 2019....I called to make sure you had my mom as no one emailed me(I live abroad). There were specific notices left with everyone to email me. I finally called and got a young man and said my director was jeni, and Id have to talk to her...I said I am 11hr difference in Dubai and please let me wait...he said to call back, I did and he still said she was engaged with other matters and that my Mom couldn't be cremated for up to 2 weeks. I said that was unacceptable. He said there was an issue with the crematory but it could be as soon as a few days. * Feb 11, 2019...I didn't speak with jeni and got an email Monday Morning to fill out the paperwork...already 4 days in. I am Jewish and it should be within 48 hrs.I turned around the paperwork immediately, got the paperwork back, after there was an error of my Mom's birthday... 24 hrs later. * Feb 13, 2019.....All my Cemetery in Chicago wanted to know is the size of box coming. I asked 3x, at least...Again...lack of follow through or attention to detail...I asked 3x, Jeni finally wrote: Hi Scott, yes my apologies. I thought I sent you the dimensions in one of my emails yesterday. The rectangular plastic urn is: 8.5'' x 4.5 '' x 7. Let me know if you need anything else. * Feb 20,2019...after 2-3 calls...finally heard from Jeni:I asked you were going to get back to me: Scott, yes you are correct. I inquired late in the day and all l found out was she is at the crematory now. The cremation it said to call him in the morning and he will let me know if she was cremated yet.I will get back to you after 9 am my time. * Feb23,2019...Jeni replied to a demanding email: "Scott, l will find out and let you know tomorrow when the crematory is opened. I'm not sure what else l personally can do. It takes 7-10 days from the time we have paperwork in. We are within that time but l do understand your wishes. If l had known your religious beliefs l would've offered an expedited service to you. I will have an answer for you tomorrow. It is 2:30 am right now. Nobody is at the crematory. Are you kidding me???? I have been on her from day one! * Feb 23, 2019:" Scott, l just received notice that your mom has been cremated. I took place yesterday. Hope this eases your mind a little. Sorry for upsetting you"...... Is this how you treat families? * It took me 3 more days to find out if she was sent to Chicago...I emailed Sunday...Monday Tuesday...finally called Tuesday...jeni said she wrote the manager of the crematory the day before but hadn't heard from him...and magically there was a message as I was talking to her that he had mailed her out the day before. I am a consultant for companies....i hope by this point you are thoroughly embarrassed and you should fix all communication issues in your establishment. If you try and defend this...you don't belong in the industry., I will find out with the state if you violated any rules on the fact it took you 15 days to cremate my Mom in normal death by natural causes.If so, I will retain an attorney. Regardless, your company has made an impossible situation even worse.I'm the only child and only family member left. I am 7,000 miles away and you made the death of my last remaining relative/parent even worse. read more

We had a wonderful experience with Abel Funeral. The facility was perfect for our service and the staff was always helpful. They made the process easy for our family and accommodated all of our wishes. We were most happy with how quickly everything was handled and the price was extremely reasonable. We will definitely be recommending them to others. read more

The worst funeral home I've encountered...Peter needs a job outside of customer service, his boss is highly defensive of him, likely a friend or family member. Strongly suggest you avoid this place. read more

Funeral Services for one of the members at my church was horrible. The staff was so disrespectful at the church. Stopped the family from a final reviewing stating they needed to leave. The time slot given to the family was 2-4pm. The staff arrived at 2pm to setup the casket in the church and then went outside. The pastor had to go outside to find them to let them know that we were ready to begin the services. There was no prep time given to setup the casket and time was taken away from the family to view their loved one. Family came from out of town and wasn't able to view the body. Prior to 4pm the staff started telling members in the back of the church where they were standing that they needed to leave. Staff came to me sharing their comments. When the pastor finished the eulogy at 4pm the staff walked to the front of the church and told the pastor they needed to leave. It was horrible and so disrespectful to the family. There was no empathy or compassion towards the family at all. I was horrified and got sick to my stomach because I felt so bad for the family. There action were so embarrassing! Prior to the funeral Services the family wanted to see the body prior to the day of the services and the funeral home wanted to charge them $190.00+ to view the body for 15 minutes, thats terrible! They wouldn't print out programs/obituary for the family, the church had to take them to a printer to have them printed. We wanted to order flowers and the wouldn't do that. There were even problems with the casket the they paid for as a loaner because the body was being cremated - the had given the casket to another family and had to provide a different one. This particular mortuary was awful! Will never recommend this company. read more

I want to say thank you to Peter who helped me with all the arrangements with my mom's passing. He made sure every detail was complete. I was at peace knowing she was being taken care at a place who truly cared. Everyone I encountered there was helpful and sincere. Thank you. read more

After the unexpected death of my niece, and learning that she had been transferred to Abel Funeral Services, our journey into the "business of dyeing" began. Jake Coughlin was our counselor at Abel and from the first phone call to the last detail of having him assist us through this very difficult time, he was the ultimate professional, but more importantly, he was compassionate and sincerely wanted to help my family through this time and honor her with dignity. Beyond that, he did not try to pressure us into buying anything more than what we arranged for and could afford. We had intended to use Greenwood Memorial Cemetery since my niece's father and her great grandparents are buried there, but their "ala carte" menu of services was highway robbery and we left there feeling like they were taking advantage of us in our darkest hour. Being laid to rest with dignity and honor should not be something families have to borrow money to do or finance. Jake Coughlin made sure of that and we appreciate all that he did for us! read more

Don't even call them they will go get your loved one without permission. Then they try to get you t use their services.

This has been my only experience with a funeral home. My mother didn't want anything fancy, just to be cremated with no fancy urn. I will be transferring my mother's ashes to a family heirloom vase. She advised me to find the least expensive place. Able was perfect for this. read more