I can't say enough great things about Avondale Auto Repair, Nathan, Rick and their staff…read more As a first-time customer, I came in with what I thought was a simple issue--my 2017 Toyota RAV4 key fob suddenly stopped working. I'd replaced the battery before, so I tried that again... nothing. My (very mechanically inclined) husband tried too--still nothing. That kicked off the search for a replacement, and wow--what a frustrating experience. The dealership quoted me $600 to replace and program a new key. Automotive locksmiths were all over the place--$180, $250--and the whole process felt vague and transactional, like you couldn't get a straight answer without jumping through hoops. Then I found Avondale Auto Repair through the Costco Auto Program--and everything changed. Rick answered the phone, and within seconds I felt reassured. He was straightforward, knowledgeable, and refreshingly honest. Instead of trying to sell me something, he explained the pros and cons--how aftermarket keys often don't last, and how they source directly from the dealer but can usually save customers about $100. No pressure. Just real, helpful information. When I came in, that same feeling continued. The shop itself is clean, bright, and welcoming--nothing like the typical auto repair environment. Nathan (Rick's brother-in-law) was at the front desk and immediately made us feel comfortable. Friendly, genuine, and incredibly helpful. Before recommending anything, he opened up my key and inspected it to confirm it wasn't just a battery issue. That alone told me everything--I wasn't being upsold. They were actually trying to help. Then Rick came back from lunch and did the same thing again, just to double check. I paid a deposit and they said they'd call once they got the key from the dealership. It took a few days. Even though they were short-staffed they week of my FOB order, Nathan handled everything with professionalism and kindness. He called three different dealerships to track down my key (since it was out of stock everywhere), coordinated the order, and made the whole process seamless. When I came back to drop off my car, even the staff helping me park were warm and courteous--it's those small touches that really stand out. We used to have a go-to repair shop nearby, but after a change in ownership, it just hasn't been the same. Now, we've found our new place. Avondale Auto Repair didn't just fix a problem--they earned our trust. And that's everything. That's how you do it, Nathan and Rick!

When I posted a project, a 60,000 mile service for my 2015 Infiniti Q50, they were the fastest and…read morefirst to reply. Once I received a few estimates, that's where I went to get the work done. The service at Berman's Infiniti was $2,499 plus tax. Avondale did everything and more for $1,260. HALF! It included replacing every fluid - oil, brake, trans, differential, coolant - plus all filters, tire rotation, throttle cleaning, and more. I had the car in at 8:30 and it was done by 4:00. I've waited at Berman's 3 hours just to get an old change and tires rotated. Not only that, but the guys there were great to deal with, especially Nabor. I'm moving out of state soon, but if I wasn't this would be the only place I would take my car. I cannot recommend Avondale Auto Repair highly enough. Make it 6 stars.

They removed the metal skid playe under the engine compartment. I had to go back to get it put…read moreback.

Got an oil change here an couldn't be happier. I was there for less than 15mins. Staff were very…read morenice and kind. Used. Coupon and it wasn't bad I think 70$ for full synthetic oil change. Solid price for how fast they were. Definitely coming here for all my oil changes.

really appreciated Charlie, Chris, and Berto's help today with my car! customer service was a…read more10/10! thank you so much!

I've went to this location for the past 3 years. They are always very fast and friendly. Customer…read moreservice is great! When I have other questions about my car beyond their services, they are able to give me quality feedback on other issues I'm having with my car. I even drive an extra 20 minutes out of my way, just because I know I can trust their service & suggestions.

It was a good experience. Shawndale, Jose and the crew were professional and quick. They offered…read morerecommendations without the pressure. After donating $1.00 to charity, Shawndale gave me a 10% off on my next visit. Pro tip: go online and download the $15 off coupon for your next oil change:) I'm glad I found this location near my new place. I was so close to driving to the Schaumburg location LOL!

They overfilled my engine and hydro locked it on the spot. They had to tow it and gave it back to…read moreme all messed up. I have a huge crack between the 3rd and 4th cylinder, and they are refusing to take responsibility. Run!

I been coming to juifflube at this location for years but after i was replacing my cabin air filter…read morei saw it was missing and the last time i was at jiffy lube the lube tech showed me the cabin filter and i told him i would do it myself but he never put it back in.....

Went in for a general diagnostic. Was told brake pads needed to be replaced. Was told it could be…read moredone there, but I said I'd rather do it myself. Went and got the parts, and when I opened it up Brakes were only halfway used.

The team here were quick and efficient and let me know all my options. they took the extra step to…read moreshow me a video of the underside of my truck and what was going on.

shoutout to the lovely giselle and the rest of the lubesquad (daman, luk, victor) for getting me…read moreall lubed up. it was a quick in and out with these lubemasters. they also didn't try to sell me any unnecessary bs. they let me sit in my car too. just a 40 year old man sitting in my car playing a nintendo switch on a friday afternoon while the lube scientists just work my car over like pros. 10/10 chore activities. i like going on fri afternoon right before rush hour or if i have a random weekday off for this errand. or during a bears game. all about errand efficiency on my end and these folks are all about lube efficiency on their end. once my oil level hits 15% i know who i'm going to see.

Brought my 2008 BMW X3 back to life after months sitting unused AND for a fair price! Did not try…read moreto sell unnecessary repairs, they were knowledgeable, quickly diagnosed the issue and even cleaned my car for me! Kind, communicative and friendly! Best experience I have had with an auto shop! Was unsure about returning as it was under new management but it remained in the family and quality service still the same! I went over a decade ago and both times have been great experiences.

I can't say enough good things about these guys. The entire staff stayed past closing time just to…read morework on our car and get us back on the road - when we were practically stranded for the evening. Great service at a decent price. if we didn't live in another state we'd bring all my vehicles for these guys to service.

Was in a pinch and needed a tire replaced same day. Cruz and Kevin made the process super easy and…read morethey finished replacing my tire in no time.

This spot is the hookup. A lotta front end work (control…read morearms and stuff). Also did brakes all around. Not the cheapest in town but totally worth it and here's why: 1. They did what they said they were gonna do (every time) 2. They charged what they said they were gonna charge 3. Assisted with payment options 4. Washed the princess when they were done Much appreciated fellas.

Just had my 2024 Tesla Model Y repaired at Belmont Heights Auto Body and I'm really happy with how…read moreeverything turned out. From the start, Anthony was super helpful he walked me through the whole process, answered all my questions, and made sure I knew exactly what to expect. One of the main reasons I chose them is because they're Tesla certified, and I'm glad I did. The work was top notch. When I picked up my car, it looked like nothing ever happened the paint matched perfectly, and the bodywork was spotless. You can tell they take pride in what they do. If you're looking for a shop that does quality work, knows Teslas inside and out, and treats you right, I highly recommend Belmont Heights Auto Body. Great experience all around.

In and out in under an hour, full service oil change! They replied to me within minutes from a…read morerequest on Yelp, gave me a quote, booked, and I was over there and finished within an hour! Amazing service and the exact right value for the price paid. I will definitely return. This is a family owned business, and I received the individual card expected without any bogus up charges or sales tactics. This business does it right and respects your time!

Amazing tire experience on May 8. The car was over 40k miles, one our tires had a nail in the…read moresidewall. I suspected we needed all new tires and upon speaking to the clerk he gave me all sorts of tire info verbally. When we inspected the tires together it was confirmed. I really appreciated the great service, and it was very fast. New tires installed, they issued a balanced tire report to me. And I'm delighted with everything. Thanks Pep Boys

Over a week ago, I requested an appointment because the A/C in my car went out. All seemed smooth…read morewhen Raul (the manager) checked me in. He didn't say much but I was monitoring progress through a link they sent you. Around 5:30-6 pm that night I realized no one had called me to provide an estimate. When I called, they told me it wasn't even looked at and the A/C technician can't look at it until the next week. Raul didn't communicate any of this. Jose (the assistant manager) worked with me from that point providing solutions and working towards getting my car repair. Jose really was helpful, thoughtful, and solutions oriented. They ended up working with me to get my car to the Skokie location for the repair (will review that location separately). Jose kept me updated and followed through consistently. I believe this location can definitely be more stars but my experience didn't warrant that. Problem one is that if the only appointment system is not reliable or accurate for consumers, fix it or stop using it. Problem two is that Raul, the manager, didn't communicate any expectations despite knowing they didn't have a technician to do the work quickly. Problem three they had another employee call me with an estimate that was incorrect even though the machine to assess my A/C needed repair. Right now, Jose is the highlight and really worked hard to make this situation right. Thank you.