Friendly and knowledgeable technicians. They were quick to respond to my questions and were able to…read moresolve my network cabling issues. Highly recomend this company.

They were hired to install new security cameras and was planned out that it would take 2 months…read more(tops) from start to finish. It took over 1 year for them to finally finish, and during the whole process was fed nothing but excuses, and sub par work. Everything was half done, and that half was done incorrectly. Every week there was some new employee here they hired, and that person had no idea where the last guy left off from the week before, and good luck getting a hold of the man in charge. You will be ignored for weeks on end until he sees fit to get back to you. Basically this is the most unprofessional company we have ever dealt with, and if I'm ever asked if I know of a company to refer, all I can say is. I definitely know of a company to never call! I don't know who Tom G is, but I already know he's a liar.

I have been with Spectrum from the beginning. I was with the company they bought out and the…read morecompany they bought out, etc. One thing I will say about Spectrum is their Internet service is very good. It is fast, reliable, and when I need assistance they are reasonably easy to work with. However, when it comes to their cable TV service... They are out of their minds! Their price is too high to begin with. Then it seems every time I get my bill the price has gone up. And without any warning. It's crazy! I have switched things around now. I still get my Internet service and landline from Spectrum. And the price is reasonable. The speed and reliability is excellent. But I dropped their cable service and went with an independent streaming service. I get all the channels I had plus some additional ones and I save A LOT of money. You need to do some research of your own. Spectrum can be good and bad. It's up to you.

Worst internet service anywhere! Seriously. Their service constantly goes out without explanation…read more No one on their help lines gives an explanation of what's going on! My advice, get streaming services from ANYPLACE ELSE!! Just don't get Spectrum. They will disappoint you at a premium price! Everyone else is less expensive too!

AVOID, OVER PRICED, BOGUS FEES. Worst customer service,…read morebogus added charges, disconnection fees, frequent outages, slow unreliable services, T-Mobile, Spectrum, Mint, MUCH better and cheaper.

My experience at the retail store was quick and easy last weekend (16 Nov. 2019). I came to return…read morea wireless router. The problem I had recently was with customer service and locating this store. CUSTOMER SERVICE -- I called this location before I arrived to make sure that they were still open. No one answered the phone and the voicemail stated that they closed at 3pm, on Saturday. I was confused because a google search (via google reviews) showed that they were open for business. To add to more confusion, the actual COX website did not have any Cleveland locations on their list of locations so that got me frazzled because I didn't want to drive to Parma to see the store closed. I called Cox Corporate (not the store) and spoke to customer service Rep. He was not able to help me to determine where the Cleveland location was or what time they were opened. He did the google search I did but that can not be reliable at times. He also was unsure why the Cox website didn't list the store under locations. Anyway, I went to the Cox location via google search and hoped they were open since no one at the physical store was answering their phone. Thank goodness, they were open. Step it up Cox Customer Service. COX INTERNET -- I had a good experience with having Cox internet for 1 year and 2 months. I only cancelled because the plan increased in price after 1 year to $77 per month (normally, new customers get a deal for the 1st year). If I had a roommate then I probably would have kept my internet service but I have data on my phone. **** - 140 total reviews in 2019 - 349 total overall Yelp reviews - Reviewed on 23 November 2019

This has gotta be the worst cost:performance ratio I've ever gotten from an ISP. The speeds they…read moreadvertise are blatant lies. Zoom calls are constantly dropping. Unfortunately, they're the only fiber ISP servicing my apartment. I'm seriously considering getting mobile internet instead.

Its almost a year later and I wanted to update that this is still one of the top purchases for my…read morehome I've ever made. If you CAN get Snip in your home, you SHOULD. After cutting the cord, I was able to get rid of all the clunky equipment wastefully consuming energy and save a serious amount of money from ditching expensive big brand cable and internet. I'm now using high-speed internet for my work from home needs and watching live TV through Hulu Live TV. I just have a TV and an Apple TV now. Everyone is always so shocked we're watching TV through the internet because it's fast, carries all the same features and is HD. Sure, once in a blue moon it buffers, but its a nearly perfect service. It also feels good to support a local company with local people. I can also count on them to send my monthly invoices in a timely manner via e-mail and I never have to chase them down for a receipt. I have never had to call a technician even ONCE. That should tell you everything!

Dish network is misleading. They tell you any price to get you signed up. Then after 30 days they…read morecharge you very high tax and service fees. The contract takes away your right to sue the company and locks you into a 24 month contract. The cancellation fee is hundreds of dollars. For the $44.99 windstream internet service, I am paying $24.65 a month in taxes and fees. The flex package for the Dish network does not even include your local channels. BIG RIP OFF.

DISH 0 STARS! Only gave one because I had to to review! I am pregnant and recently married. Where I…read moream moving already has the service and they refuse to cancel my account! This is a life change situation and their service is already on where we are going! I'm beyond frustrated and I will NEVER be using there service again. And I will be contacting the Ohio attorney general!!! I honestly can't believe that such a big company would stress out a pregnant woman on a high risk pregnancy so much that I now am lying in the hospital over. And all because they want an extra $100+ when the service is already on. DO NOT USE DISH! I WILL ALSO BE CONTACTING FOX 8!

I was switched to u-verse internet and home phone without being given a choice, and the cost…read moreincreased. Then for a couple months, I was getting 2 bills, one for the service I was getting before the switch, and one for the new u-verse. So I was being billed for the same services twice (internet and home phone) at 2 different prices. I took the matter to a supervisor and they fixed the problem immediately, the double bills stopped immediately, and they even refunded some of my money for the trouble. And even though the new u-verse cost more, they gave me a discount for the first year. Their excellent customer service made all the difference.

False advertising and deceptive pricing! Door to door sales lie to get you to switch with cheap…read moremonthly price offers and guarantees that aren't honored! We were billed $300 dollars for 3 months of gig internet that was sold to us at $35 dollars a month!??? Customer support was condescending and rude when we called to find out why they stole $300 from our accounts for auto billing and offered $10 dollars in make ups!?? Don't believe a word these con-artist spin. Slam the door in their faces if they come around and keep a bowl of rotten eggs on your porch for these internet thieves!

If I could leave a negative I'd definitely do that. The reason i even found this website is because…read moreI am trying to find ANY other provider in my area besides Spectrum. I pay a sh*t ton of money for crappy service. My internet goes out more than I do. I have an autistic child that uses his tablet as a calming device but how do I explain to him that the WiFi won't be on for several hours for absolutely no reason because we have random outages when the weather is perfectly fine. As soon as another provider comes in my area I'm gone spectrum so count your days!!

Spectrum internet in Cleveland Ohio is Horrble! I make a living as a medical provider at home…read more Internet outages for prolonged periods of time occur at least five times a year. I am switching to another provider.

Absolutely worthless. Why are brick and mortar Verizon stores a thing anymore? They didn't have…read moreiPhones in store, they haven't been able to make ANY changes to your account years and just have you call tech support, and their employees are all lackluster in the IQ department. While talking about phones that they didn't even have to sell me, a sales rep couldn't figure out how to divide the total price (which is all I asked for) by 36 months and kept guesstimating somewhere between $15-$35 per month while using a calculator. He bumbled around for 7 minutes trying to figure out this very complex math equation - that I didn't even ask for. Then tried selling me on home Verizon home internet after not assisting the basic needs I had in visiting the store. Absolutely worthless.

went in with my friend; both people i spoke to; guy with perm greeted, started helping, then walked…read moreoff mid way to try to help the other people we came with and when they said we were the only ones getting helped, decided to greet more guest away from us. then the female brunette gave us attitude when we had a follow up question after waiting for the guy helping but no prevail. All I was trying to do is switch my phone out.