I'm so pleased with the service I received today, I don't even know where to begin! It was just yesterday that I called Abetter Vent Cleaning to make what I believed would be just an inquiry "for now." While I knew our chimney needed cleaning/sweeping, I figured it would cost a couple to a few thousand dollars to do, and also, I didn't get the sense from the name that Abetter Vent Cleaning even handled fireplaces and chimneys, so I was not anticipating making an appointment - just fact gathering... But then I spent time on the phone with Alex. After letting me eat up at least 20 minutes worth of his time peppering him with questions, I set an appointment for the next day to have the chimney cleaned. He was so thorough, credible and accommodating...and when I heard the price...there was no need to wait any longer! Fast forward to today at 11am PT sharp! Dustin pulls up, assembles his tools, and proceeds to willingly and most generously educate me on not only the process he'd be using today, but also answering any questions I had on fireplace maintenance, vent cleaning, dryer vent cleaning, etc...He answered every question, explained what he was doing as he was cleaning our chimney, and assured me that visual inspection indicated we were good to go and could continue to operate with only preventive services moving forward. I say all this to say that if you're like us, and you have been putting off having your chimney cleaned for whatever reason, wait no more and call these guys! They are pleasant to work with, fair and prompt. The price is incredibly reasonable, and there's no upselling! I just got the truly relieving feeling that they represent a business I can trust. I simply cannot thank them enough for restoring my peace of mind. Thanks to Alex and Dustin, my husband and I are ready to say, "Hello Fall in California!" A beautiful fire, a nice glass of wine and each other. That's all we need! read more

Great, prompt service! My husband tried to clean the vent himself and got the cleaning wand STUCK IN THE VENT!! I called A Better Vent cleaning and they came out the same day and showed up within their two hour window. Alex was very professional and was able to retrieve the wand without causing any damage to the vent AND also thoroughly cleaned the vent which was clogged. read more

Alex came to our house when he said he would. Did a great job even inspected the roof vent and showded us what crappy job KBhome did in putting the vent in. Great job! read more

I have always had houses where the dryer was on an outside wall and the vent was just a short run, so that is my excuse for not looking at or having my dryer vent cleaned in this house (ever). I noticed that the laundry room seemed muggy when we were running the dryer so I decided to check the outside of the tubing to make sure there were no holes, at the last minute I wiggled it off the flange in the wall and I was shocked to see it was plugged. I cleaned up what I could with my shop vac but wasn't sure which way the vent ran in the wall so I realized I needed professional help. After reading the reviews I decided on Abetter Vent Cleaning and I am so happy I did. Alex squeezed me in on the same day and actually showed up early to get the job done. Alex is very professional and personable and most importantly didn't make me feel like an idiot that I had been remiss on my vent. I got to see pictures of the vent after cleaning and it was sparkling. I immediately scheduled for a return visit (probably yearly, but with my animals I may need to shorten that). I highly recommend having Abetter Vent Cleaning, very reasonable and great service. read more

Awesome service! Professional, experienced, courteous. We had a competitor clean our dryer vent approx 4 weeks prior but the dryer still didn't work properly. The competitor didn't stand by their work, but Abetter Vent came out and figured out the problem and fixed it. Can't rate them highly enough! read more

The entire experience with Alex was positive from the first call back, the duct clean out and the complete duct replacement. He was very professional and friendly. Very satisfied with his work! Thanks Alex! read more

Awesome job! Fair price, excellent work and great customer service. I would highly recommend. read more

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Great job cleaning out my vents and ducts! I had this done after an extensive leak was fixed and there was a lot of drywall and floor repairs made. The ducts hadn't been cleaned in years and so they had their work cut out for them. Highly recommend Abetter Vent Cleaning! read more

Very responsive and knowledgeable. He came out and helped us finish our fireglass upgrade to our gas fireplace.

Amazing customer service and job turned out great. Alex knew his stuff and had proper equipment and camera to see inside vents. He cleaned out vents and replaced a couple covers and price was spot on. Don't waste your time w competitors as this is only business you need when it comes to vents read more

Very professional, prompt, and complete service. The dryer vent was certainly clogged, and within a short time we were back in business. They also cleaned behind the dryer and all around, so the our laundry room was cleaned too. Highly recommend. read more

Alex is very knowledgeable. He is an expert of gas fireplaces. I asked him to figure out at gas fire place problem at my investment property in paloma del sol. He was able to diagnose it and figure out multiple issues. He got it into working order and his service was amazing. He is trustworthy and reliable. He shows up when he says he will and works very professionally. read more

Showed up on time, very professional. Looks like they thoroughly cleaned our chimney. However, they promised to provide information on how to repair our fireplace later that day, but no response. We also had to wait a week to get our invoice.... read more

I started my morning searching online for local chimney sweeps. I made a list of about 6 and started calling around 9:30. Abetter Vent were the only ones that actually answered their phone. They had a promotion available when I asked, had appointments available the following day, and were very professional and informative. I felt great about these guys, so I scheduled an appointment. They (actually Dustin) showed up on time, and did a great job, was efficient and left no mess! I was actually happy to pay him! He also had several of the best solutions I've heard for our double-sided fireplace...But only after I asked. They didn't try to up-sell anything. They're definitely going on our short list of preferred contractors. read more

Excellent experience cleaning out my vents after the Holy fire. Price was great, they came on time and were super professional. So glad I went with them. read more

We used this service to get all of our Ducts cleaned, including the Dryer vent. So glad that we did. We recently purchased the home and wanted to make sure that everything was clean. Seeing the results of the dryer vent being cleaned was not surprising, lots of lint coming out. The home is about 10 yrs old and didn't know if any of the Duct work had been cleaned before, apparently not.. Great company to work with, very professional and explained everything to us before and during the procedure and also showed us photos of the cleaner dryer vent. They placed tarps everywhere where they worked and then cleaned up any debris that had fallen. Very happy with the service! read more

I called Alex on Thursday to get our dryer vent cleaned. When I spoke to him on the phone he explained to me what the service entailed. He was able to get me in the next day. Alex was very thorough and efficient. He had his work cut out for him being that we never had our vent cleaned in the 14 years that we've lived here. You can imagine how much lent accumulated in that amount of time. I'm grateful the dryer didn't catch on fire. We will definitely be using A Better Vent Cleaning on a yearly bases. I would highly recommended them to family and friends. read more

If your not getting this done once a year you are wrong. ... just bought in Murrieta and by the looks prior owners never had this done. There was a fire waiting to happen. The owner was great and very personable. Don't lose your life, house or dryer get it done! read more

Abetter Vent Cleaning - Cleaning out the lint that could cause a fire - Chimney Sweeps Near Me - Temecula, California

Very impressed with this company. The guy called back very quickly, set up an appointment for the next day within a short window I had, and was right on time. He got right to work, expained everyting well, and was fast. He cleaned everything out, tested the dryer, and told me what to do to maintain in the future. I would recommend them and definitely use them again. read more

We had Dustin come out today to clean out our dryer vents. Im glad we did, those vents were nasty! He was kind and informative. We will be using these guys again. read more

I just had Dustin out for my winter maintenance on the fireplaces and chimney and couldn't be more appreciative. I first found Abetter Vent Cleaning in the spring to clean all the ducting and vents in my home. Dustin is on time, professional, experienced, and doesn't even mind me following him around and asking questions. Setting up the appointment was easy and he was out here within a couple days of my call. Dustin has gone the extra mile both times he has been to my home - from lighting the pilot light on a gas fireplace, to replacing an old dryer vent flex line, to climbing on the roof and reattaching a vent hood. I highly recommend Abetter Vent Cleaning and thank the guys for all of their hard work. read more

A huge shout out to Alex at Abetter Vent Cleaning for top notch service. I called to inquire about having my dryer duct cleaned and Alex clearly explained the process. I was confident he was the man for the job. When he arrived he was kind and professional. My dryer vent was 50% blocked and works ten times better after having it cleaned. If you're looking for vent or duct cleaning, I highly recommend Alex to do the job!! read more

We scheduled an appointment last minute when our grandson was in ER for breathing problems yesterday. It's normal to get a little Leary when you're making choices from a google search but not being from the area, we took a chance because we desperately needed it done. The crew showed up on time this morning. When I saw the equipment rolling out of the truck and how professionally they were dressed, I knew we made the right choice. The best part is not a single thing had to be "cleaned up" after they left. Highly recommend this team. Ask for Alex. He's the best!! read more

Great job--quick, professional and now my dryer works great again. Highest recommendation!!

Cannot recommend A Better Vent enough. Alex Jr. arrived on time as scheduled. He then cleaned our dryer vent thoroughly so that the dryer now works properly and efficiently. We will have them back for sure in the future when needed! read more

I called these guys from the yellow pages to clean ducts on a condo that I own in Murrieta. They called me back within minutes. Quoted me a reasonable price. Said they could be there within 2 days. Gave me a 2 hour time-frame and showed up at that time. Did good professional work. They then followed up with a phone call to report all of their results in a very personalized professional manner. Billing was handled via email. It was an overall great experience. You wish that every contractor experience could go this smoothly! read more

Just had them come today, when I walked in the door from work the house smelled clean. My husband and mother in law said they were very professional and took their time to do quality work. They were up front and honest about their prices and texted a confirmation to me. They also gave us a discount for doing multiple services. They inspected everthing and didn't try to up sell or convince us we needed something we didn't. I'm very pleased and will recommend them. Now I don't have to worry about my 6 loads of laundry a week causing a house for and hopefully allergies won't be as much of a problem. read more

Purchased a home in Murrieta and within a week all of the furniture we moved in was covered in dust. Alex came out and worked his butt off to clean out our ducts. Chances are this had never been done before so it feels good to get rid of 20+ years of other people's dirt and dust. I also had him clean out the dryer vent duct which turned out to be full of debris. Alex was on time, professional and a very hard worker. I will definitely recommend using Abetter Vent to others. read more

I was very impressed by their professionalism and diligence to provide excellent customer service. Not only did Dustin explain the process in great detail, but he made sure these new homeowners were on the right track as for as keeping our home up to par...especially while removing carpets! Thank you once again! read more

I tried calling several different companies to locate one that would service the Aguanga, CA area, and Abetter Vent was finally a company willing to help me. They were very professional, knowledgeable, accommodating and reasonable. They were able to sweep the chimney so there was no more flammable material built up, and we could safely use the wood burning stove again. I could not have asked for better service! I would highly recommend them! read more

We bought an older house (1991). When we moved in, our new gas dryer wouldn't heat. A check of the manual indicated that there was probably a blocked vent. We contacted Abetter Vent Cleaning, and they came the same day. The technician discovered that the outside vent cap was jammed into the vent - so securely that the only way to access the vent was to cut the cap off. He cleaned the vents (clearly something the previous owners had neglected). He quoted a reasonable price for the vent cap repair, but we chose not to have it done that day. We had him return to repair the cap yesterday, and have been joyously using the dryer almost non-stop since he finished. (Hanging all of your washing may be ecologically friendly. The clothes certainly smell fresh. However, even in California cotton takes a long time to dry.) The dryer is now working very efficiently. We feel this is due to the very clean vents. Pros: - They responded to phone calls quickly and professionally. - The two times we've used their services, they've been on time and had all of the required tools and parts. - The technicians performed the jobs efficiently. - They clean up any mess, and leave the house as clean as it was when they arrived. - While they are probably not the least expensive vendor, they do the quoted work in a reasonable length of time for the quoted price. Cons: None for the work we have had done. We will continue to use their services as needed. read more

I had been told by another Chimney Sweep company that our chimney had caught fire and was unsafe. He said it was old and damaged and should be replaced for approximately $3800. He also stated that he had never seen my type of fireplace before (Heatalator). Fortunately I called Abetter Vent for a second opinion. Alex came out and was fantastic! He went on my roof and cleaned the chimney and then came in the house to complete the job. He said our fireplace was dirty but we could definitely use it safely. He gave us recommendations and was very knowledgeable and professional. We are so happy we called. Thank You! read more

Very professional and friendly company. Dustin came out and cleaned out my vent in about 20 minutes and checked his work with a camera to make sure it was completely clean. I tested my dryer and still had an issue. He was out the next day to get on the roof to confirm the cap was stuck shut and took care of it. He was going to check the roof originally but his ladder broke so he attempted all the methods he could and then advised me he would come back out if there was still an issue. My dryer is blowing hot as ever now. I was kept informed on the arrival time and he made it right on time. He explained everything in detail of what he was doing and how he fixed it. Great prices as well! read more

A Better Vent Cleaning has amazing customer service. They was on time and completed the work done at my home and cleaned up after they was done. I have and will continue to recommend A Better Vent Cleaning to everyone that I know looking for vent cleaning or just handyman work done around their home. Call them for great service. read more

I set an appointment with Alex last week for service on Wednesday 07/13/2017 between 2:00 and 3:00 PM. Dustin called 15 minutes ahead of schedule to confirm arrival time and he and Jordan showed up right on time. They went right to work, got the job done quickly. read more

Update: I had Alex back out to take care of my chimney. As before he was on time and did a great job - OH - and one thing I forgot to mention is that when he's finished cleaning your ducts, vents and chimney...there's no mess. Nada. Nothing. Another five stars from me, Alex! Thank you! read more

Excellent customer service, would definitely recommend! My dryer works so much faster now with clean vents!

We are in the process of trying to get some repairs done for the buyer of our home. It is sometimes difficult to find a good service provider on a first time call and they know you are leaving town and may never need their services again. Not so with this company! The service (speed and quality) was exceptional. Don't hesitate calling Abetter Vent Cleaning for your needs. Outstanding! read more

Highly recommended! Alex was responsive, on time and got the job done right. Professional and informative. Great customer service. Thanks Alex!! read more

I was contacted by Alex, because he noticed the experience I had. He informed me that was not how they do business, he offered to come back out personally and perform the service himself. He made sure the chimney was safe structurally and operational. He also gave me lots of information on how to use the fire place and suggestions for lighting fires and what wood to use, and the differences of the fire places. He also let me know I had cracked tiles on my roof, because of a palm fronds falling on the roof. Very professional and meticulous with his work. I would definitely call them again. Thanks!! read more