Last year, I booked with Melanie (Mel) after seeing her work and positive reviews. My first and…read moresecond appointments with her were amazing -- she was attentive, professional, and exactly what I needed while dealing with postpartum hair loss. Unfortunately, communication since then has shifted. I booked a 6:00 AM appointment a month in advance for today. Since it was an early start time I wanted to make sure we were still set to meet. I texted twice yesterday to confirm -- at 12:22 PM and 6:10 PM. By 9:00 PM with no response, I assumed the appointment was forgotten or canceled. She eventually responded at nearly midnight, which I didn't see until morning, effectively canceling the appointment. I understand her reason for canceling, but what I don't understand is the lack of communication -- a quick text takes a minute. Booking this appointment was already frustrating due to delayed or no responses, & the last-minute message makes me feel like she wasn't even planning to reach out. I truly liked her work & wanted to remain loyal, which makes this extremely disappointing. I'll unfortunately be looking for a new stylist & a new salon.

The other day I had a pleasant experience with Mel! Not on did she take her time & pay close…read moreattention to detail doing my chunky highlights I felt welcomed & well taken care of. Upon arriving the first stylist greeted me kindly & directed me to Mel's station. We reviewed what we had talk in our consultation & got straight into work. I'm so happy w my hair & appreciate the detailed work Mel did.

My hair needed some love and that's what I got. Will be coming back soon ! Thank you so much.read more

This establishment is on Downey ave. It's a huge and many hairstylists. I requested Ben since I had…read morea great hair cut and style 5 years ago with him! Happy to say he has not lost his touch. Thanks again Ben!

Darlene is by far the BEST hairstylist ever! She actually…read morecares for your hair, my hair wouldn't look as good as it does without her! My whole family goes to her for our hair needs from my husband, sisters, brother in law and nieces. Not only is she so friendly, welcoming and kind she always makes our hair appointment a good time. She's our hairstylist for life! 100/100 recommend

For a few months I have been thinking of getting rid of my blonde hair and trying something new. I…read morewas always scared of doing a big change and found it difficult to find someone to trust my hair with! After looking through so many pages I encountered this one, and had the pleasure to schedule an appointment with Yvette (who is amazing) I came in and told her I wanted to go copper. She got right into it and I will let the pictures do the justice!! 10/10 I am in love with my hair! I will continue coming here w Yvette. She is truly a gem! I will recommend her to all my girlies! Everyone needs to be blessed by her! Thank you for making me feel beautiful Yvette! Xoxo

Luz is an amazing hair stylist. She is caring, detailed, and very professional. She was honest…read moredescribing to me the condition of my hair and what I can achieve based on what I told her was my desired final look. She took her time and didn't rush the process to take care of my hair and obtain the best results possible. I would totally recommend her to anyone who wants a refresh or complete hair makeover. You can trust Luz or anyone at The Loft Hair Design in Downey.

So happy I came here on Monday 04/27. I was explaining to Betty that it was my only day off and…read morereally needed a haircut. She took me in very last minute after calling around 12. The salon is very clean and beautiful. I absolutely loved my haircut by her. I told her very specific instructions but was not too strict with the style because I know that sometimes a trim does require more of a structured cut. She educated me on what would be best and started my trim, wash (with a little head massage), and blowout for a great price. I will def be back to see Betty because she cut it so beautifully and was super professional. The head massage is something I did not know I needed

Tried a new salon and got a bob cut from Mandi. She was great, the salon was great, and the team…read morewas efficient, too. Love how the cut came out and how it somehow makes me feel both more polished and more like myself. Exactly what I was hoping for. Thank you, Mandi!

I've been going to this salon for a while now, and I can confidently say I'm a repeat client solely…read morebecause of Julie. She is incredibly attentive and really takes the time to listen to what you want. You can tell she genuinely cares about your hair goals while also prioritizing the health and integrity of your hair. Julie is knowledgeable, gentle, and professional, making every visit a relaxing and comfortable experience. She explains what she's doing throughout the process and always ensures I feel confident and cared for before I leave the chair. If you're looking for a stylist who combines skill, respect, and true passion for her craft, I highly recommend booking with Julie. She's an absolute gem! ‍

Olivia is truly a hair fairy I am beyond happy with my cut…read moreand color. Olivia listens--like really listens--and somehow turns exactly what you're hoping for into reality. The color is gorgeous, natural, and perfectly blended, and the cut has so much movement and life. My hair feels healthy, light, and refreshed. She's talented, thoughtful, and clearly passionate about her craft. I walked out feeling confident and taken care of, which is honestly priceless. If you're even thinking about booking with Olivia, do it. Your hair will thank you Highly recommend!

My hairdresser moved out of state and after many years of entrusting her with my hair, I dreaded…read morefinding someone that could meet my expectations. I convinced myself I wouldn't find someone like her. Enter OLIVIA who has surpassed my expectations. She has excellent bedside manners, is easy to talk to, is a great listener and has an awesome vibe. Thank you, Olivia!

Amazing staff and service. I made an appointment because the salon was recommended to me by many…read morecoworkers, and I am beyond grateful to have found someone like Chemo and his staff. Chemo is wonderful and unlike any other stylist I have had in the past. He is extremely professional, welcoming, and always gives great product recommendations. Thanks to Chemo, my hair is healthier than it has ever been.

Amazing service by anyone who helps you and their vibe is on point! Steph is my go to girl, will…read morework her magic with whatever I ask!

I don't usually write reviews but Linda is just awesome! A friend of mine recommended Linda so I…read moretook my teen daughter over to get a color- peek a boo purple with plum highlights -and cut. My daughter was thrilled. We came back to OC and now all her friends and her older sister want to go see Linda for their hair .you won't be disappointed!

If you want a really good job done on your hair at a very reasonable price. This is the place to…read morebe. Linda is absolutely amazing.