Dr. Citek and his wife Tracy and his staff are very caring and knowledgeable about my present and past dogs health care. Dr. Citek is also an excellent surgeon (from my past dogs). I've been coming here since their prior location so over 26 years now. read more

If I could leave 0 stars I would. Please don't bring your pets to Above & Beyond. I came here to bring my dog in for his rabies vaccination and to see about teeth cleaning and when I left my dog was limping, in lots of pain and was so lethargic he could barely walk. He literally had to be carried out to the car. When I first let the vet tech take my dog inside, she had a bit of attitude and snatched him from me in an aggressive way that was completely unnecessary which was the first red flag. I should have just canceled my appointment at that moment and took my dog elsewhere, but I thought maybe I was just being overprotective or just overthinking the situation. I don't know what happened to my dog while in their care since they still make you wait outside in your car even though it's been 6 yrs since Covid. My dog was completely fine before going in and now I need to take him somewhere else to see what's happening with him since he appears to be in a lot of pain and can barely walk. Note: This has never happened before and this is not normal behavior for my dog after getting vaccinations. Beware this place is not a safe place for your pets care!! read more

Above & Beyond Pet Clinic - Veterinarians Near Me - Downey, California

It's kind of a weird setup Arriving you have to call the office to have an attendant come out. You wait outside the whole time Eventually they take the pet in for exam Then the doctor comes outside to tell you the findings and gives an extensive list of recommended treatments Pricing is very high I didn't like the fact they don't show X-rays Staff is friendly and kind read more

so I needed to euthanize my dog, she couldn't breathe her & eyes were closing.. her tongue was out & grey. we just needed her to end her suffering, but it cost $50 to take her temper, $40 for her weight - then a cost for a checkup.. i said, SHES DYING. SHE DOESN'T NEED A CHECK UP ‍ thanks, my dog died in our car, suffering, on our way to another hospital. read more

The Dr is very honest and forthcoming about my pet. My pet has been a patient of this clinic since 2019 and haven't had any complaints

Hailey and Jasmin are the best vet assistants' in the office. They were both very detailed in their explanations of recommended and required test and exams. I took my dog in for excessive pink spots, itchiness, and restlessness on a Monday and I was out within an hour in a half. My dog had skin allergies. The doctor was very concise in his diagnosis and explanation. The exam is 40 dollars. 250 dollars later, my dog's allergies are under control and we are beyond happy with this clinic. read more

Above & Beyond Pet Clinic - Veterinarians Near Me - Downey, California

A waste of money. I took my pet in because she had diarrhea and the vet charged me about $700 just to tell me she needed antibiotics. They were t able to get a full fever sample but they charged me for it. In addition they have a rude insensitive people working there. I found three vet offices that are better. I found a veterinarian office that doesn't charge for flea meds. This vet office just wants to make money. read more

Yeah. No longer a client. You severed the relationship by not allowing me to accompany my pet at office visits. Nor could I be with my elder dog to put him down. I had no choice but to go elsewhere. Y'all need to make some changes or I'm sure there will be no business to be had, and that's sad read more

STAY AWAY!!! Took my doggy in because she was extremely lethargic and wasn't eating for days, we paid roughy almost 500. The vet called and told me everything was perfectly fine with her, just to give her some anti nausea medication. My baby got worse throughout the night so I ended up rushing her to VCA where she was diagnosed with pyometra and had to undergo immediate surgery that same day. If I would've never asked for a second opinion, my pretty girl wouldve died. Besides the fact that he was extremely nonchalant when I spoke to him OVER the phone , he showed no interest nor concern over my pet. I also asked him if she had a fever and he proceeded to say no , when I later on confirmed that she did. Keep in mind I was asking because her body temperature seemed extremely warmer than usual. Don't take your pets here! I'm just glad that the vet at VCA was able to get her diagnosed and we had her in surgery that same day. And almost a week later I finally got my girl back today, after days of her staying overnight at the clinic to be monitored after her surgery due to the magnitude of the infection she had. Our bill was beyond but she's worth every penny. I'm usually not the type to write a yelp reviews unless it's a positive one but my experience with this place was disgraceful and I hope other pet parents are aware before taking their babies here. read more

Above & Beyond Pet Clinic - Veterinarians Near Me - Downey, California

First, they need to open up the office doors so we can talk to the Dr. face to face. Doing business in the pk lot is not professional whatsoever! Waiting in your car in the middle of summer is not cool for you or your pet. read more

I had an awful experience at this veterinary clinic. I brought my dog in for vomiting and diarrhea, and after lab work, a urine test, a Cerenia shot, and an IV, I was charged nearly $500. When we got home, my dog's condition worsened significantly. The next day, he cried in pain when we tried to pick him up. I went back to the clinic to understand what was causing this. My daughter spoke with Dr. Citek, said that he didn't know why he was in pain, he offered to do x-rays, my daughter asked if the clinic would cover it, he shockingly hung up on her. I then called and waited for ten minutes to speak to the manager, Tracy. I asked her if the exams or injections had caused my dog to suffer more, and why we weren't warned about possible pain. Instead of addressing my concerns, she was dismissive, rude, and impatient. She even told me to go to a 24-hour clinic without explaining what could be wrong. Her comparisons to her own stomach issues were irrelevant and completely unhelpful. This clinic prioritized money over care and compassion, leaving my dog in pain and us without answers. I strongly do not recommend them. read more

This place is fantastic! Drove up was greeted by veterinarian assistant Jasmine (wonderful customer service) explained all needed services spoke with veterinarian who assessed and completed all needed follow up issued total cost VERY, very affordable. Looking for a drive up vet with great service this is the place! Thank for going above and beyond for our pets read more

Ever encountered a con-mechanic that sells you a slew of services when all you need is an oil change? This doctor is exactly like that mechanic. It seems that every time you need to see the doctor for something very minimal, they spring this pricey "urine test requirement" for your pet. I got a second opinion from another vet doctor, who is not in the business of making money from pet owners, rather to help a pet owner have a long healthy relationship with their pets. The second opinion was: your dog is perfectly fine. Pet ownership shouldn't be a monetary punishment. If you value your money, do not go to this vet. Every service involves a way to make money from emotionally attached pet owners. Almost like that ripoff mechanic, this doctor sells you services unnecessary for your pet. Pet owner beware! read more

Jerry Citik is one of the best if not the best veterinarian I've ever seen work. He once told me if I could get it in the door he could treat it. Ferrets, birds, dogs, cats even a bull frog. On a rating of one to five I would give him a seven til his wife took over the operation and ruined what was once a good business. Now it's a two read more

Came back, it's not the same since you can't go in, but they are great about taking care of my dog. I've got to say two weeks later they called checking up on Maisie. I was very impressed with their care thank you read more

Above & Beyond Pet Clinic - My maisey - Veterinarians Near Me - Downey, California

I was told my dog needed surgery for 2 lumps. I paid $540 for what I thought was the total of the surgery and labs. It was not told to me there was an additional amount for anesthesia. At the end they wanted to charge me an additional $1600 the day I took my dog in to have surgery. I was upset this was not disclosed to me the day I paid for the labs and X-ray. After I cancelled the surgery I asked for my $40 office visit since nothing was done. They said they did an exam but I said the doctor already did and exam 2 days ago why are they examining her again. They refused to return my money. I was very disappointed. I'm never taking my pets again to the this Clinic. All charges should be disclosed on first exam not the day of surgery. read more

This place is absolutely amazing. I've been bringing my pets here for the past 16 years (for check-ups, shots, dental work, emergencies, etc.) and they've treated them with kindness and diligence every single time. The doctor here truly cares about animals and I can tell you from first hand experience that he will do everything possible to get your pet to its healthiest state. I've been to other vets in the past and many are good, but nothing tops the service, care and thoroughness that we've experienced here. The pricing is fair. Dr. Citek is honest, to the point and intentional about the services needed (or not needed). He follows up and answers any questions i have, always. I truly appreciate that. read more

Above & Beyond Pet Clinic - Veterinarians Near Me - Downey, California

Had a Rabies Shot done and Nail Trim done and doctor also found that our Chihuahua had a slight problem with one of her eyes and prescribed some eye drops to take care of that. It's been many since we've been here but I'm very glad that this office is still around. read more

This is my family's go-to-vet. We have 4 English bulldogs and a Weiminer/Doberman. So we're regulars. The vet is a down to earth animal lover. They've saved our dogs from eye infections, a case of mastitis, and an abscess to name a few. read more

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This is my go to pet clinic. The staff and Dr. Citek are always so professional and helpful. The cost are low, and the more pricey stuff is reasonable, you don't feel taken advantage of. Something to keep in mind is that you don't physically see the doctor. When you get there you call the number and staff will come out to write down your concern and take your office visit payment of $40. Once a room opens up staff will come get your pet. The doctor will call you to discuss the diagnosis and recommended plan/test. Once you decide what you want to do staff will come out to collect payment, and your pet is brought back out when everything is done. The doctor will call you once he is done with everything with a final conversation and answer any questions you have. You have to wait in the parking lot throughout the entire visit, unless the situation requires a longer stay. read more

Took in my 3 year old husky since he had no appetite and wasn't eating anything. My visit was on the 22nd of February and I paid for a blood exam, x rays, antibiotics and my visit. Spent $391 and still don't know what is wrong with my dog. I asked if I could hold off on the fluid / steroidal injections to see if he got better with the antibiotics and time. The vet told me to buy my pet chicken noodle soup, yogurt, honey and cheerios and if he didn't eat to come back for fluid injections which were another $93. I was ok with that option. Unfortunately my pup didn't take to any of those food options. I called back and asked if I could pay for the injections since my pup has to have something in his body for nutrients and entice him to eat. I was told that I have to pay for ANOTHER VISIT just to pay for the injections. I mean cmon, I just gave you guys almost $400 two days ago and you want to charge me another visit to give my dog something you had recommended on the first invoice?! Absolute fucking joke! read more

Above & Beyond Pet Clinic - Receipts for for paid goods and services totaling almost $400 - Veterinarians Near Me - Downey, California

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The veterinarian and techs at this clinic is so kind and gentle! They remind me of Dr. Dolittle, they literally talk to the animals as they are humans. This place was recommended to me for service and price, and I stand by it! We have taken our dog, and recently small Guinea pigs. Exotic pet clinics are very expensive, I was so happy to discover that Above & Beyond provide that service. My mom recently started taking her Frenchie for skin and coat problems. she was very satisfied and will continue going. Due to covid, you have to wait outside. But it's very professional and they do not do any services until they give you the break down in price, and speak to the vet. Your pet will be in and out! read more

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Dear Traci: Gosh, I dreaded going to the vet today because I thought Titan was going to put up a big fight with blood draw and urine collection. Twisted knots in my stomach. Sad and all! But it went smoothly! One-two-three. Done! Am so grateful! Dr. Citek, "The Professor" was great. So was his staff. Thank you! read more

Above & Beyond Pet Clinic - Titan, my beloved 19 month old chocolate lab boy! Thank you, Adrian, for bringing him into my life! - Veterinarians Near Me - Downey, California

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UPDATE: lady referred to in here is the Vet's wife. DO NOT go here! Front office staff is rude and older Caucasian female who claims to be the office manager is by far, the most ridiculous "person" I've ever come across I a professional setting. After waiting an HOUR with ZERO communication, I call back and ask why cars arriving after me have been assisted and not me. The "office manager" proceeds to tell me the following that it's medicine pick ups (it wasn't), and then when I said I saw people with clipboards who came after me she says "those are new patients, are you new?" I say no. She asks if I want to fill one out then? Now, I usually DO fill one out EVERY TIME I go! So???? Then she said "answering unnecessary calls doesn't help either." I then told her to not make passive aggressive comments to me and that it was unnecessary. She then told me I can find another Vet and hung up on me. So I walk into the office, mask on, and ask her if she was the one who hung up and that my only question was if he would be seen. When I said this lady was SCREAMING at the top of her lungs "Get out!" I am not exaggerating - BTW, please note that one two Mae staff members were seen wearing masks inside!! Her and another female colleague were shoulder to shoulder with no mask!!!! I asked her about three times to stop yelling and answer the question and after her 5th or 6th scream, she says their is a sign on the door prohibiting me. I said, because that was my fault, I did not see the sign 1) my glasses were not on 2) I literally didn't see it! She threatens me with the cops. I said for what? To have a question answered? There is no threat? But ok. She picked up the phone and calls Downey PD. I stood at the door and heard her tell them I was irate and I said "no, not me ma'am. You." Repeated that all I wanted to know is if he'd be seen! Cops came. Told my story. They understood. I left. Never going back. Called another place and get this, the staff was polite, explained how the process would be upon my arrival, and the estimated wait time window. Whoa! I repeat!!! Stay away from here!!!! read more

Above & Beyond Pet Clinic - The 50 million cars in the parking lot because there is no method to their madness - Veterinarians Near Me - Downey, California

What a great experience taking my fur baby this clinic. My puppy got stung by a bee last week and they really went above and beyond on helping us out with our puppy. I didn't feel like I was being ripped off. They called me back several times checking up on my puppy which means a lot and means they care that the pet is doing better. Definitely recommend this place to other pet owners and I will definitely be bringing my pup here again Thank you to the doctor and staff for an amazing service read more

Above and Beyond...what anyone should be spending. Avoid this place at all costs. I took my dog in for a spay which is a relatively routine and common procedure. My two-year-old dog weighed in under 10 lbs. and was perfectly healthy. They bait you into accepting a service by giving you a low "estimate" of the fees you will incur. How do they not have exact prices, or range of prices for varying circumstances? Once you accept the service, they switch the price, bringing you a bill with a much higher price than what was quoted, along with added costs they then tell you were not included in the estimate. On my initial phone call (from outside their facility door) to inquire about a spay for my dog, I asked for a price. They told me bloodwork was required to determine whether or not the dog was healthy enough to withstand the surgery. They also told me that I would have to wait until Monday for the results, then decide whether to go through with the procedure. So, I then asked for an overall cost of the entire process: I asked, "so how much is this entire process going to cost me...around 800 bucks? Their answer: "No, no, no. More like 400." To which I responded with, "OK, sure. I can manage 400." I accepted the bloodwork to initiate the process, with the understanding that the whole process would cost me around $400. They initially billed me $40 for the office visit. Then, while I waited for the bloodwork to be completed, I was brought another bill for $214. I then asked what the actual spay was going to cost, apart from the bloodwork. I was told it would be around another $400. I was upset. I told the technician that when I first inquired just a few minutes earlier, I was told the entire process would cost me $400. She mumbled a bit, said well no, that the spay was separate and should be around $400 more. After calling another clinic and them telling me it would cost me $600, all-inclusive at their office, I decided to finish what I had started at Above and Beyond (A and B). Again, expecting to pay another $400 for the actual spay. My wife returned to the clinic on Monday for the bloodwork results and to go through with the spay. Upon arrival, she asked how much the spay would cost and she was told it would be between $200 and $300. She accepted. Shortly after our dog had been taken in for the procedure, they came back with a bill for $490, pending any medication and added costs for an enlarged uterus. She was also billed $40 just for the office visit. The spay procedure alone cost us a total of $591.90, including the added cost for an enlarged uterus and the medication. I admit that we panicked a bit, and rushed to get the spay done because our dog was in heat. There are several low-cost clinics for spaying and neutering, but the couple that I contacted did not have any appointments available any time soon or at all. I did visit three other clinics prior to arriving at A and B. We will "bite the bullet", "take the loss", but hope this serves as a warning for others. Avoid this place. It is "Above and Beyond" but for all the wrong reasons. read more

Feel like I couldn't advocate for my puppy that was sick due to the fact you can't communicate via phone and they don't allow any face to face. But Vet was very informative with suggestions I could pick up at my grocery store although I thought I was going to be provided a list of all his recommendations but I wasn't only provided a receipt kinda sucks. read more

Do Not Bring Your Pets To This Vet Clinic They Don't Care About Your Animals Health And Well Being. I Brought My Russian Tortoise Here Because She Has An Eye Infection And They Gave Us Eye Ointment For Dogs And Cats. Not Only Did They Give Us The Wrong Medicine They Also Don't Allow Anyone In The Office Or Waiting Room. They Make You Wait In Your Vehicle While They Come Hand You A Clipboard And Paperwork Then They Take Your Pet Inside Ridiculous I've Never Been To Or Seen A Vet Clinic This Bad. Don't Come Here If You Love Your Pets. Above And Beyond My Ass read more

It's time for Dr Citek to quit.. And his wife too.. You are suppose to be there for animal not yourself. pushing things on pet owners.. they don't need. Actions have consequences .. Being reported to vet board is one step to helping pet owners which by accounts has been abused. And Tracy's germ phobic nature keeping customers outside is wrong.. Find another vet, who is younger and more compassionate. read more

I'm not one for poor reviews but I really feel that this place was a waste of money and time! We spent a minimum of an hour and a half just waiting to be seen each visit and then we couldn't even come inside with our dog! We were continuously recommend to return the next day and made to believe that our pets ailments were of urgent care (when they weren't). Lab work was done and we weren't given records, our pups weight dropped 10 lbs within two days and went unnoticed by the vet. We were given bill after bill and prescriptions recommended when the previous one was no where near running out. We weren't given the time of day or any information beyond the vets recommendation. These are pets that we love and they as well as us deserve to be given the attention that we are paying for. read more

BEFORE I START SAYING MY STORY! I DON'T RECOMMEND THIS PLACE TO NO ONE! So my dog eye was puffy for 1 week, so I decided to take him to the vet.. Then the doctor comes & has to talk about his family how my dogs name reminds him of his childhood?! Ok, that's cool but talking the whole time about it? And me waiting for you to look at my dogs eye?! FUCK MAN..... so about 5 mins he's done TALKING! Then he left and told the employee to give me the medicine. THIS IS THE PART THAT ME UPSET! So the girl told me that I had to put Ointment on his puffy eye so I did for the past three days. TODAY the eye gets so worst! That I had to call the vest and explain to them what's going on..... A male answers me and says that I did everything WRONG! Well HELLO it's not my fault your employee told me to do that! So I don't recommend this place at all! I'm SO UPSET AND DON'T want anyone to go through this! Looking at my dog's eye hurts me so MUCH! . FUCK THIS PLACE! read more

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I went here only because it was the ONLY place that would do a same day walk in. My usual vet was booked up for a month and my pet was very sick. This place could improve first by doing Face to face with veterinarian would be having a lobby and restroom for your customers. NO restroom ay all. You are told to go somewhere else. Explanation of treatment and actual diagnosis of your pet's condition. This place will not let you enter the building and you must wait outside! Vet will call you and tell you what treatment to do. Then tech comes out to charge you. Then when you receive the bill things are added or omitted. If you question it you will be told it "wasn't on the doctors notes" as if he isn't even there. Maybe he isn't. Maybe he's working from home or somewhere far away? Time sensitive health issues aren't treated promptly. Beware. This place is a last resort! Vet loves to talk about drunk animals on YouTube and how to make beer out of your pets feces. No lie he actually said that on the phone as I sat in the hot sun outside in the parking lot. Had to take my pet to another vet and then hospital. He passed away and the delayed treatment of a very serious condition that was not properly diagnosed and (contributed to his demise. I want to add that the vet techs were amazing and agreed that the business practices are "ridiculous " and it's their "job". The are constantly running back and forth in and out of the building in the heat and sweating. Carlos you rock and thank you for doing your best considering. read more

This place is so lovely. I love how they ask me a lot of questions and care for my doggy. This is second time here the first time my daughter brought her and second time i did and i have a great experience. I felt they really care about your dog. This place will definitely be her doctor. I use to take her to Banfield hospital in downey but i never felt safe and secure like here in Above and Beyond. Another thing i like is if you have a appointment you don't wait I had my appointment at 3.30pm and right away the young lady comes to your car and takes your information and payment. Them they take your dog and doctor calls you . Love this service and the attention . You will not regret bringing your dog here Ruby dominguez read more

We had to put down a 23 year old cat and both stuff. The doctor is very compassionate. Thank you.

Been going here for over 20 years. After Covid it just went downhill since they never went back to appointments. Love dr Citek personally but the way he runs his practice is not great. I have come well before their listed close times from Buena Park and have been turned away MULTIPLE TIMES. Today was the last time. An hour and a half before their listed close time and we were not able to be seen. I manage a restaurant and could never turn people away until it was AFTER our hours are closed. Can you imagine walking into a restaurant an hour before they close and being refused because they still had to cook your food? Ridiculous. If you don't wanna work just retire. read more

Our family is beyond grateful for the love and comfort our Yorkie Vinnie was given. We had our boy for 15 years and he was having health issues due to his age; stopped eating and weak heart. The vet and staff was so comforting to my kids, we were left with peace knowing the best thing to do is put our baby down. They gave us time to say goodbye with no pressure. The cost was very reasonable and we were never pressured to do unnecessary test or treatment. The vet was very honest with us and gave us the comfort to make the right decision for our Vinnie boy. We are forever grateful for all that you did for our family and Vinnie. read more

Yesterday, we had to put our beloved pet rabbit down. My daughter had her rabbit for over 14 +years. It was difficult to put him down but he was suffering and began convulsing this am and was very weak .The doctor said, our dear Black Jack", Rabbit was a sweetheart the last 3-4 months we could see him slow down, the doctor said, it was remarkable he lived to be this age and he was well taken care of. Thank you again Above and Beyond Doctor and staff (was very nice). Thank you Above & Beyond Pet Clinic. read more

I would give five stars but we are not able to go into the clinic, but Jaime made me feel less anxious about that. She was so kind and knowledgeable! And really took care of my cat :) read more

Brought my 8 week old kitten with worms and a eye irritation. Boba got his shot for the worm, medication to help with it, and eye cream for the irritation. After a day pass I saw the tape worm come out which was a big relief. A week later his eye looks better stool looks okay might need some more medication but he's happy active and eating well. It's nice because it's walk-ins so you can come in and not have to wait except those who are ahead. The price is reasonable. read more

Above & Beyond Pet Clinic - Tapeworm. - Veterinarians Near Me - Downey, California

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I recently had made an appointment with Above and Beyond Pet Care which has been my dog's clinic since he was a puppy, my dog is now a senior and is 15 years old. For the most part he used to be reasonable and I was always able to come inside the examining room with my pet to discuss my concerns with the vet. I had made my appointment well ahead of time and the office staff gave me a choice of times. I chose a morning appointment. Once I arrived to my appointment, I was surprised to see that there were cards parked 3 deep in most of the parking spots. I got down and asked people sitting outside what they were waiting for, they said they were not allowed to go in with their pet and that you had to call the number on the door to speak to them. I opened the door and let them know my dog was here for an appointment. A male staff member told me that he would be out to speak to me. I went to my car and waited. He came out and said that my appointment was for 2:30 pm. I assured him that I made the appointment for the morning. He went on to explain that he did not have me down for the morning. He said that there were surgeries in the morning. I said I would wait to be seen and asked how long it would take he said he did not know. I repeated asked "a half hour, an hour 2 hours?" He Just repeated, that he did not know. I was so fed up that. 1) I was not allowed to go in with my dog to speak to the vet and 2) they screwed up my appointment. I finally just said "fine I will just go to another vet", he said "ok", with no cares at all. I ended up going to Grace Animal Hospital, Lakewood in Downey. It was modern, clean, even had coffee available in the lobby. I saw my dog within an hour and vet Dr. Hwang is AMAZING! I was allowed to go in with my dog discuss my concerns, he was compassionate towards his condition and also provided me with some options. After my visit I waited on test results and the doctor called me on Wednesday night to give me the results. I will take my dog to a follow up visit at NO CHARGE. Their office even sent me a text reminder of the visit. This is what I call professional and I highly recommend this office for those of you that are unsatisfied with your vet clinic. read more