The owner went above and beyond the Call of Duty® made sure that my car was fixed right…read more unfortunately Summers did not do a good !!! job after 25 years going there charge me 600. And wanted 1400 more after they broke my air conditioner hose. 1996. Mustang Rocky Mountain auto. made everything right found the problem. Re-ordered the parts and fixed everything I will go to them from now on for all my cars. Mary Ellen Hairdesign

Yes. Called back within an hour to discuss estimate. Very helpful. I ended up using another shop…read morefor another readon but Rocky Mountain seemed helpful in wanting to serve my need.

100% HIGHLY Recommend We Care Auto Repair! We were driving through from Colorado Springs on a trip…read moreto Montana and our brakes went out at 6am in Fort Collins. Had AAA tow us to a shop that told us they couldn't diagnose until 5pm (we would've had to cancel the trip). Our tower recommended We Care Auto Repair, we gave them a call and got to speak with a great employee before they even opened for the day. Tower brought us over to them right as they opened up and they got us in short notice-- we had a good idea of what the issue was, talked with the mechanic and he said since we're passing through he'd help us out asap. Took about 2 hours total and their team fixed the brake, got fluid back in the lines and bled them, realigned, and looked over everything to be sure we'd be safe on the trip (even topped off our tires and washer fluid). The price was fair and the service was 5-stars, we even had our 2 dogs with us and they were accommodating and recommended a nearby dog park while we waited. This is a great team, I'd recommend them to anyone in the area!

My vehicle was a 2007 Toyota matrix with about 200k mileage on it, we care auto repair did an…read moreamazing job on multiple occasions of getting my car in great working condition and working with me at the same time ! They are always fairly priced with parts and labor costs. They are amazing at letting you know how your car is doing and what the problems are/could be!! they helped me get my car into good shape for trading it in and many times before when it would breakdown in high-school. Me and my mother were looking for a more affordable mechanic after going to Firestone and running our pockets dry. So I would absolutely recommend this shop for any car related problems!

Don has been my mechanic for the last 30 years. I am a shade…read moretree mechanic that does my own maintenance on my vehicles and keeps them until they start to fall apart. Whenever I run into a situation where I don't have the facilities or time to take care of it myself (such as when my Rangers fuel pump went out in January with a foot of snow on the ground). Don is my go to guy. I trust him. My vehicles are: 2001 Ford Ranger that I bought in 2002. 2015 Mazda 6 that he has never worked on yet because of my maintenance. 2003 Porsche Boxster S that I got in 2014 and only had it into him once for a fuel pump, but he knew how to work on it. For the person's review that was low because of replacing his daughters head gaskets. What model car was it? It may because there was a lot more work involved to tear down the engine to get to the parts that need to be replaced. Or it may be you didn't maintain it and caused it to overheat. Or you may have just bought a crappy car that has known issues with head gaskets.

Repair was completed correctly. My vehicle smelled like cigarette smoke when I picked it up.read more

Brought my Honda in for an "Emissions Check" light - had already gotten the code. King's had to…read more"keep my car all day" - which they seems to be their standard operating procedure!? Came to pickup my car and was told after "spending 3 hours they found nothing wrong. But if it happens again, we won't charge you." They did NOT replace any parts, but still charged me for labor at $237. One month later - same light, same code. When I called to ask what the part replacement would cost, I was told, "It would be parts & labor." So I would be CHARGED TWICE for the same problem - which they never fixed in the first place.

They lied about doing a full vehicle inspection. They checked Carfax. They gave a list of services…read morethat needed to be done. I save my records and found I had all but one service compled late 2024.

A Tiny Shop with a Giant Heart - 1UP Complete Auto Care Just Leveled Up My Faith in Humanity…read more I'll be honest: I was braced for the usual auto-shop experience - overpriced upsells, vague shrugs, and that lingering suspicion they just made up half the stuff on the invoice. Then I called 1UP Complete Auto Care on a whim, and everything changed. It started normal enough: shopping around for an oil change, getting sticker shock from the dealership, calling local places. The voice on the other end of the line at 1UP (Bree) was friendly, transparent about pricing, and didn't try to scare me into sixteen extra services. Cool, I thought. Promising. Then fate (or my 12-year-old car's sense of comedic timing) decided to intervene. While double-checking my oil level that same night, the plastic handle of my dipstick snapped clean off, leaving the metal shaft stuck flush in the tube like some cruel automotive Excalibur. Panic level: maximum. I called 1UP back in defeat. Bree actually remembered me from twenty minutes earlier (already rare), listened to my sad tale, and instead of the expected "yeah, that'll be $150 to fish it out," she put me on hold for ten seconds, talked to Justin (the owner and tech), and came back with the most beautiful sentence a car owner can hear: "Bring it in tomorrow with your oil change and we'll take care of the dipstick for free." Free. As in zero dollars. For a problem that literally no one would have blamed them for charging me to fix. Next day, I roll in expecting the bare minimum. Instead, Justin pulls the broken stub out in about thirty seconds like it's nothing, installs the brand-new dipstick, does the oil change, then does something I have never - and I mean never - experienced in two decades of car ownership: He invited me back into the bay, popped the hood, and walked me through everything he checked - fluid levels, belts, brakes, tires, even the weird noise my suspension makes when it's cold. No rush, no condescension, just genuine pride in his work and a desire to make sure I left knowing my car was actually taken care of. I stood there in wonder, stunned that this level of care and craftsmanship still exists in the world. Bree and Justin didn't just fix my car. They reminded me that there are still people running small businesses who treat every customer like family, who do the right thing simply because it's the right thing, and who make you excited to need an oil change again. 1UP Complete Auto Care didn't just earn a customer for life. They earned every referral I can possibly give. If you're tired of the usual auto-repair roulette, do yourself a favor and pull the joystick toward 1UP. Ten out of ten, no continues needed.

Unfortunate to write this about a small business such as this, but sadly this is the worst…read moreexperience I've had with any shop that I've ever taken any car to. I dropped my Mercedes Benz s55 AMG off over 2 weeks ago with a hydrolic suspension failure. This shop asked if I was in a rush to get the car and mistakenly I told them no, because I wasn't expecting to wait 2 plus weeks to get a diagnosis on my car. Also, this tech pre diagnosed my vehicle with a pump and hose failure (after the car sat there for 4-5 business days), only to find out that a blown gasket (over 2 weeks at the shop now) was the cause of the failure, not the pre diagnosed issue he thought it was. I had agreed to wait on the diagnosis, however I didn't think it would take him over 2 weeks to get to my vehicle. I know he'll reply to this saying "that's what we had agreed upon" and "your communication was fine until I actually diagnosed the issue" Correct, mainly because he hadn't called me or messaged me more than just telling me the parts I had ordered arrived. So how am I supposed to know anything about what's going on? In hindsight I guess I should have reached out. I have never and will never again have a shop pre diagnose something and order parts before a full inspection of the issue is complete on a car. I ordered the parts myself to avoid steep fees, and now I regret that because I'm stuck with $700 in unneeded parts. I told him upon drop off that the fix might be fast and simple because the previous owner said these components rarely fail. he said he was fairly certain it was the aforementioned parts and that he didn't want to tear down the car without having the replacements on hand. Apparently to not have a car sitting dismantled? But that doesn't make a lot of sense to me because a teardown would have saved me 3/4 of a thousand dollars. I agreed to this due to his confidence in the possible issue, and he seemed to want to go that direction and not tear the car apart right away . I will never have a car repaired like this again. Oh and on the phone he said something along the lines of "I'm being nice by telling you what's going on and not just putting the new parts in" Should I be thankful for you doing the bare minimum and the right thing? Pretty insane statement. Like what's the alternative, you basically stealing from me? Before saying this, he asked if I just wanted to go ahead and switch the parts?? If the original are still working why on earth would I want to do that. He also messaged me asking what would make it right, and then proceeded to not offer any sort of discount or any real solution to my frustration. The communication could have been better on my end, however as a business owner, it's your responsibility to keep a customer updated. And obviously my car was deprioritized because a gasket like this could have been fixed within a week of dropping the car off. He did not complete the repair on my car because apparently my reaction to all this made him uncomfortable. And honestly I don't feel comfortable with him doing the repair after this fiasco. He should have just said this was beyond his scope from the beginning, and not played around with my time or money. Hate writing reviews like this, but the owner refusesd to take much responsibility for being in possession of my car for such a long time only to find he had misdiagnosed the issue from the start, costing me a lot out of pocket. Ill give 2 stars because things hypothetically could have been worse, but not by much. Unfortunately I can't recommend service here.

Well, Jeff was a go-to guy for a while but my BMW had a rear wheel bearing replaced and I think he…read morespun the wheels too fast on the lift and threw out my differential. I got an error message from the computer after that service and the rear diff started making noise. So, that repair will be $3000 versus the $700 rear wheel bearing which really isn't good. He denied it of course but the car only has 50K on it and the code is linked directly to it. He also worked on my farm truck with an EGR valve and the sensor has gone on it. So that's another $400 and a repeat repair that will be needed before I smog it next month. That work was done a few years ago but should not have needed to be repeated. Shocks he did seem to be holding up okay. Overall, he's a fair mechanic but not a BMW or Mercedes guy. AB is best for for luxury SUVs. Cheers!

Jeff at Star Automotive is still the only mechanic I trust in Fort Collins! Quality service at a…read morefair price! Unfortunately he couldn't fit my RV on his lift so I was forced to go elsewhere. Big mistake! Fry's failed to fix my RV in 4-6 attempts and screwed me to the tune of over $9k wasted! Houska charged me for work that was never completely! I've been ripped off and jerked around by more mechanics in Fort Collins than I can name! Only one has stood above the rest! Jeff at Star Auto is hands down the best mechanic in Fort Collins for cars and trucks. The search for an honest heavy duty RV mechanic continues but Star Auto is definitely the go to for most vehicle repairs...

The lateness of the serves call,7p.m. until almost 10p.m. was a concern. The tail pipe came loose…read morefrom the muffler driving down our rough country road so my husband welded it in place. The labor price was what attracted me to this business. It was a price I could afford. Brian was very personable and polite.

From the owner: Ability to work 7 days a week as a mobile mechanic straight to your home or any place broken down…read moreat. Towing option available. All at affordable pricing! Call now or leave a text.

Bought a used 2017 4x4 Mercedes sprinter sight unseen, brought it to these guys to go over it, and…read morefelt extremely well taken care of. They're thorough, take time on the phone, document everything, and are just generally a pleasure to work with. Brandon handled for me, and it's obvious he knows Sprinters inside and out, and they coordinated their work with my conversion company for the van and handled transporting the van for me across town, etc. Easy five star experience.

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.