I had body work done on my Mercedes at J & J Auto Body recently. Excellent job. The customer…read moreservice goes well beyond what I expected--very respectful and friendly. I was kept updated on the progress or the repairs. They stayed on top of working with my insurance company. Last but certainly not least, my car was immaculate inside and out when I picked it up. Over the years, I have used a number of body shops in town. J & J is by far the best auto body repair shop I've used.

J & J Auto Body are beyond amazing! I took my vehicle in for repair related to an insurance claim…read moreand they made the entire process so easy and smooth! From start to finish they were great! Even picking up and dropping off my rental was easy since they are a direct partner with Enterprise. This allowed me to save time driving to and from the rental shop because the rental was brought right to J & J! Kelly and Ed are great people who truly care for their customers and community. I can honestly say you are family when you take your vehicle to them. Their shop does amazing work and ensures you are happy at the end of the day. If you are in need of an auto body shop I would highly recommend J & J!

There is a reason this page has nothing but 5 star reviews. The work is top notch, but what makes…read morethem stand out to me is the customer service. I've dealt with many auto body shops in the past, and jobs that don't involve insurance work generally get passed over as a priority. A job that is promised to take a month, turns into 18 months quickly with little communication in-between, especially with classic cars like mine. That was not Downtown Collision. They stuck to their original timeline without sacrificing the quality of work. Gabriel kept me informed on the progress of the job the whole time. Sent me photos of the progress and checked in if there were any issues that needed a decision. Can't say enough good things about the level of honest customer service. And the level of work is impeccable. I brought in a classic car that needed the roof to be treated and painted due to rust. At every step they could've taken short cuts, but didn't. The roof came back looking immaculate. Even matched the original color perfectly. They came across some areas of rust that were too far gone to treat, and did seamless patch repair. Found some great solutions to problems without obvious answers. They made sure the job was done in a way that I would be happy with and kept me informed the whole time. Can't say enough good things about Gabriel and his team. No need to look further. In a world of body shops that are frustrating to work with, Downtown Collision breaks the mold.

AAA recommended this shop to me when my 2025 Equinox EV was damaged be another vehicle while it was…read more parked at Home Depot. I made the appointment and was extremely pleased with the work that they performed on my vehicle, the quality of the repair and the efficient and courteous treatment that I experienced by Gabe and staff. If you are reluctant to us a shop recommended by your insurer, you can forget your worries about that if you decide to use Downtown Collision. I strongly recommend this business. They are fast, courteous, knowledgeable and efficient. Best experience that I have had with auto body repair. They also arranged for my rental vehicle with no hitches.

EuroCal did an amazing job repairing my vehicle. The work is impeccable. I was kept informed on how…read morethe repairs were going. The repair completed in a timely manner.

Had a small dent in my VW. Could not use PDR. I was referred to EuroCal Collision repair and…read morecontacted Kris. His quote was lower than the first one I got. But what really sold me on EuroCal was the quick and straightforward information I received. I dropped my car off and picked it up at promised time. Perfect work. Could not be happier. I highly recommend.

I can't say enough good things about Cline Collision! From the very beginning, they got started on…read moremy repair right away and handled all the communication with my insurance company, making the entire process incredibly easy and stress-free. Jessica at the front desk provided exceptional customer service. She was knowledgeable, funny, friendly, and always easy to communicate with. She kept me informed every step of the way. Jason, the owner, has many years of experience, and it truly shows. He is a gifted professional who takes pride in his work. Most importantly, the repairs to my SUV's power liftgate and bumper were absolutely flawless. It honestly looks exactly like it did the day I drove it off the dealership lot when it was brand new. The workmanship is perfect. Hopefully I never need collision repair again, but if I'm ever involved in another accident, I wouldn't hesitate for a second to take my vehicle back to Cline Collision. They have earned my complete trust. Five-plus stars!

First I'll start out with staff: Jessica couldn't have been nicer, more personable, making me feel…read morelike we had known each other. Their quotes for the job of replacing the driver's side mirror and the piece of the front grill with the H emblem on my Honda Accord were great prices, less than another (big name) auto body shop in N. Santa Rosa. My repair appointment was for 9am, 48 hours after my quote. I was out and driving my new looking Honda at 10:30am. I'm so glad I went to "CLINE Collision Center" on Piner Rd.

I was looking for a place to recharge my A/C in my Jeep somewhere in Santa Rosa and remembered…read moredriving by John's shop and seeing a sign for A/C recharge for $99. John was able to get it done for me on a Saturday afternoon and had it blowing ice-cold air with very little wait time. The price was good and the service is great (5-star service). John is a great guy who does excellent work. I would recommend anyone needing to re-charge their A/C to get it done at John's. His shop is open Monday through Saturday and he usually has extended hours.

My husband, for the first time ever, backed up and scraped a pole. This is our second time bringing…read moreour Volvo to John's, the results were consistent and good. He added a little bonus by buffing our headlights for the winter season, which I didn't know could be done. Also, we had the older style Volvo symbol on our SUV hatchback door, and I asked if he could order us the newer style where the letters are spaced further apart. He very nicely did that, and it looks really cool. I've been wanting to do that for a while. In the end, we got our cute little gift as a thank you and our car was well taken care of

This place ROCKS! My car hasn't looked this good in years. Eddie is also a great guy that goes…read moreabove and beyond. Highly suggest!!!

I had some body damage on my vehicle and Eddy and his guys fixed me up SUPER quick. He was also…read morestraight up with me about everything and never did I feel I was being steered into something that wasn't in my best interest. Eddy is also very knowledgeable, as you'd hope a guy who runs any kind of auto shop would be, and offered multiple solutions to me. This is probably the best place you could take your car for any kind of problem and that's exactly what I will be doing moving forward.

Our mechanic recommended Western Auto Body when a truck decided to put it in reverse and roll over…read morethe front of our sweet lil Miata at a stop light. Veronica couldn't have been sweeter from the first time we stopped by til we picked the car up today. Great communication. Friendly staff. Excellent work!

Recently my mom needed to get her car repaired. Western Auto Body was great from start to finish…read more I highly recommend taking your vehicle there for repair.

This company is like family they have the best customer service and quality work. They take care of…read moreeverything from start to finish. They answer your questions make you feel at home and never leave you guessing. Friendly, professional and to notch work! I would recommend day in and day out!

I was very happy with my experience at Marquis autobody... Someone backed into my bumper and so…read morethey fixed it in a very timely and efficient manner. I was very happy with the results. Everyone was very friendly and professional and they exhibited great communication interaction.

I had been recommended this place by another automotive business for a big scratch along the…read morepassenger side of my 2023 Nissan Leaf. I had been putting off dealing with the scratch because the last time i had a fender bender issue and had to go through insurance with an auto body shop, I'd had a bad experience with the rental car company they used trying to pin me with a ticket that wasn't mine, and long crazy story unrelated here. I had gone back to the same auto body shop (because it appeared they did a good job and they were very nice people, rental car not really their fault). But even though, to me it looked like a smaller job, they told to me it would be another biggish job, reaching into near $5000 to repair with panels, bumper, and paint repair, where I'd need a rental car co again so i had put it off, for fear of using rental car co, plus i have a $1000 deductible (ouch). To make a long story shorter i came into Downtown auto, upon referral, and met with a very nice guy, Martin. He took a look at my scratches and actually buffed them all out on the spot! (wow!) and gave me a bid to fix my front bumper for less than my deductible so i wouldn't even need to go through the insurance and rent a car! Plus, he said it'd be done in like 2 hours. I made the appointment and can't wait to update this review further. Btw, it's a comfortable waiting area, with nice glass viewing windows to see what's going on with your ride. And if you need to make a Costco run that day? It's conveniently located right across the street!

I had a highly positive experienced at Downtown Autobody. After first taking my damaged front end…read moreto another local autobody shop, a friend recommended I give Downtown Autobody a shot at an estimate. Their estimate came in about $400 less than a local competitor. I didn't want to put this repair on my insurance due to prior claims, so I was paying out of pocket. Not only did Downtown Autobody save me some cash, their estimator Martin was a pleasure to work with. Very honest and straightforward service. No BS or empty promises like some places. They finished the work on time with no unnecessary delays. The final results were like new. I could not ask for better service. Highly recommend.