I hit a deer and totally destroyed the front bumper of my car and these guys fixed up the car and made it look brand new. They also talked to my insurance and made the whole process seamless for me. I think this is my first time writing a review so I'm really impressed and highly recommend these guys. read more

I was recommended Randy Hanson when someone hit me & i needed repair... but the insurance kept pressuring me to go to their "preferred" place instead. I'm so glad i stayed firm bc i had a GREAT experience at Randy Hanson. It was easy, they were friendly & they did not charge me for storage & they gave me a really nice loaner car at no charge. Unfortunately, another guy hit me while i had their car, but they were really nice about it (they gave a great quote & the person took care of it). The staff is really great, especially the front office girl. They used Hyundai parts & my car looked good as new! AND THEY WASHED IT! All in all, i will recommend them & use them exclusively going forward. Side note... be careful in parkinglots!! Both accidents were bc someone backed into me without looking! read more

My third visit for body work. As always I was treated very well by my estimator Shyniah and did not have to worry about anything. The work was done within the estimated time period and looked beautiful, and the car's interior was spotless. read more

A few weeks ago I stopped by to get an estimate and they were super great! I had run over a parking curb and it knocked the molding piece that runs below my doors off its track. There was no visible damage to the car, not even a paint scratch, except that the molding piece was not aligned anymore. I was really worried that it was going to cost me a lot of money to fix. While I was showing the front office lady the problem for the estimate, one of the guys walked by and she asked if he could fix this. He said yes and just popped the molding back in. Wow! I was super impressed. Not only did he pop the molding back in he even installed a fastener to keep it in place. I asked how much I owed them and they said $0. Yes, $0. I really wished that I had gotten the names of both people who helped me, but in my excitement I didn't. Thank you Randy Hanson auto body for helping me and I will definitely come to you and refer you if auto body work is needed. read more

This is my second experience with Tandy Hanson Autobody. I will never go anywhere else if I can help it. Let me tell you about Lexi. From the first phone call, she was welcoming, listened well. When I brought my car in, she immediately reviewed the damage, took photos and called over Randy himself to take a look and share his opinion. The paperwork was minimal. The office staff is so upbeat and positive. When I walked into the office and Lexi was still outside, another coworker jumped up from her desk and came out to greet me. My husband was out of town and so while I didn't need a loaner car, I did need a lift home and a pick up today. I live about 20 minutes away but they were very agreeable to shuttle me. When Lexi arrived today to pick me up, another coworker followed her so I did not have to drive back to the shop. The deliverable- my car was repaired to look like new. The price was very competitive too. They even detailed it for me! Bottom line- Randy Hansen Auto body is the best for service, quality and value. read more

I recently had a dented fender replaced. I was given an inclusive description of the repair and it's probable cost. The work was done in the time estimated. The results were flawless. The paint match was perfect and the whole car looked polished and almost new. And the price was less than the estimate! I would highly recommend their work read more

I gave up on this fraud. Around June I started talking to Randy about my vehicle. He claimed he would get back to me in a few days. I waited a month and nada. I called and was told he would get back to me right away, he was really busy. I waited another month and no call. It's now December and he never started work on the vehicle or called. He went in to hiding. I went with a friend to help with the vehicle. Randy will not call you back. He will claim he wants the work but really doesn't. Just don't waste your time. This guy is a scam. read more

Repair to my truck after accident . Best in the business. Randy is a stand up guy and knows his stuff . They took good care of me and my new truck . The work is impressive and looked like new when they were done. But most of all they are professional and friendly . Very welcoming, I will only use them from now on . Mitch is a very pleasant guy and was super down to earth . If you looking for quality, value and a great experience this is your place . read more

Randy Hanson Auto Body & Paint offers excellent workmanship, exceptional attention to detail, fantastic paint matching, reasonable pricing, and top-tier customer service from manager Harry Strowe. Harry listens really well, does what he says he's going to do, interfaces easily with your insurance company, and keeps you updated on the progress on your car. You have the sense that he's on your side. They even had a free loaner car for me. Shyniah Austin in the office is friendly, knowledgeable, and efficient. Both the body work and the customer service were exceptional. After my experience, I wouldn't go anywhere else. Highly recommended. read more

I've been coming to Randy Hanson's Auto Body for years now. I can't say enough good about Randy, and the people that work for him. No matter what the problem is,or the situation .Randy and his team are right on it. Not only are they reasonable, but they are quick efficient and perfectionist. I wouldn't even consider going to anyone else . I advise you to do the same. Randy Hanson Auto Body is my choice. Thanks again Randy. John L read more

Excellent! Had only the best experience with Harry. Good communicator and professional. Would bring my vehicle here again.

I wish I could give them ten stars! I was in an accident AND my car was broken into in the same month. I was referred to RH but I have to admit I was nervous about dealing with an auto body shop. Let's face it, many shops are slimy AF especially when dealing with women. Randy and Christine could not have been nicer and more straight forward. Although my insurance paid for everything I got a thorough explanation of all charges and pricing. They were in constant communication with me about progress etc. I bought my car in April and it was in great shape. It now looks even better! I cannot recommend them more! read more

Randy Hanson Auto Body - Before :( and AFTER! - Body Shops Near Me - Santa Rosa, California

Randy Hanson Auto Body has repaired damage to two of my vehicles this year. Randy and his staff are excellent, accommodating & professional. I highly recommend this business to anyone who is interested in quality body work at a fair price. Randy has my loyalty as a customer as I'm a business owner and I know what it takes to have your customers coming back time after time. read more

Hanson Auto Body consistently provides solid workmanship and value. The office staff is delightful and super helpful. They are hands-down my recommendation for your auto body needs. Knowledgeable craftsmanship and service. read more

Randy and his crew are amazing! I've been going to Randy's for 25 years + and I wouldn't dream of going anywhere else! The loaner car is super helpful too. read more

Great group of people. Had a bad experience with an accident. These people were amazing to me. Truly trustworthy

It is a pleasure to go to a service provider who has expertise in an area, that fully uses their expertise to your full benefit. My vehicle had storm damage due to some extended ski trips. Randy and Shyniah worked with me and my insurance adjuster to get a result that far exceeded my expectations and that resulted in me getting an almost fully repainted vehicle that my insurance company still felt was fair. There was no acrimony, there were no misinterpretations or missed expectations, there was no stress, there were just on-time results. Also, not to be forgotten, now that I am back in my vehicle, high-quality repair work was also completed. read more

Had work done a year ago after getting rear ended by a Hummer, they did a great job. Got a nice loaner car while work was done. A few weeks ago I noticed there was condensation and water in my rear brake light and it was getting into my trunk a little. They happily took care of the failed part replacement but they noticed there was still a little water getting in my trunk some other way. They were like detectives and searched till they found where and took care of it with a smile. Every one was top notch and I'm super happy that I chose Randy's shop (recommended by a friend initially). Big thanks to Randy, Tennese, Roberto, Harry and Randy's son, who got inside my trunk to watch for water coming in. Awesome job you guys! I highly recommend this shop. read more

I'll try to make this as short as possible with also covering the details but I will never use a different autobody shop again after the way they continuously treat myself and now my grandma with such compassion. She was coming from out of town to dog sit while me and the rest of my family were going out of town, our flight left that night and a few hours before we had to leave my grandma arrived at our house with her side mirror broken off, scratched paint, and a dent in her driver side door from a mattress that flew off a truck. She was sweating, still shook up, and unsure of what to do next as the guy tried to fix the mirror himself and told her to meet him back at the hardware store the next day. That is when I interfered and called Randy Hanson autobody and told them that I didn't feel comfortable with my grandma meeting some guy who might talk her into letting him do whatever to her car(since she is quite possibly the nicest lady every). They had me tell my grandma to go to their shop that day or the next and the random guy could meet her there if he wanted and someone from Randy Hanson's would be with my Grandma so she wasn't alone and they could also look at the car to make sure things were taken care of appropriately. We left the guy a message but he never responded, my grandma went to Randy Hanson's the next day where they looked at everything and gave her a quote of the cost and told her they would help her with a temporary driver side mirror and contacting the insurance for her as well. She was SO relieved and the rest of my family and myself were even more relieved knowing that even though we weren't with her that she was being taken care of and comforted in her time of stress. She loved them so much she is driving two hours back into town just to make sure they are the ones who do the work for her because now she only trust the team at Randy Hanson. Special shoutout to Mitchell for all his help! read more

Randy and his team had my 4runner back to new condition after we were rear ended. Thank you for the prompt service and the great work. My father brought his tacoma a couple weeks after and we were pleased to notice we received the same customer service. Top notch. Thank you Randy Hanson and crew read more

Randy Hanson Auto Body - Body Shops Near Me - Santa Rosa, California

I have had a 1969 MGB for the past 40 years, which I am in love with. It got hit in the rear. I had a terrible time finding an autobody shop who was willing and interested in working on it. Had to kiss a bunch of frogs to find our prince, but found it at Hanson Autobody. They were phenomenal from beginning to end, including pick up and delivery. Excellent customer service and communication. Initially my insurance tried to total it out, which would have broken my heart. But Randy worked with me personally to get the estimate within range where my insurance didn't total it out. In the end, the work was amazing! Made my car look like it had just come from the showroom. I can't give them enough stars. Thanks so much, Randy, Mitchell and your team! read more

Really happy with the service here! Took my car in to get a new driver door after someone backed into mine. They got the work done quickly and it looks perfect! Christine was super easy to communicate with, and it's so nice that they give you a loaner car to use when you drop yours off. read more

This was my first experience at a body shop and could not be happier. Great customer service and communications from Christine and the work was amazing. Looked like it came from the factory. 5 stars!! Great local body shop highly recommended. Tom read more

I highly recommend Randy's auto body. I have had the pleasure of working with Randy and his crew several times over the last 20+ years. If you have any issues you can always talk to the MMFIC Himself. read more

I had a great experience with this body shop. I had to have some repairs my after an incident and it was covered by my insurance. I was really happy that Randy (yes the owner of the business) actually found damage that wasn't originally found by either myself or the insurance agent. It took a little longer than I would have preferred, but it wasn't the shop's fault. I'm sure we are all aware that when insurance gets in the mix things just take a little longer. There was one small issue concerning my stereo (basically a cord slipped out of it's position as they reinstalled it). They took care of it at my convenience and let me borrow a car for the day. All in all a good experience and i would bring my car back there or recommend their shop to friends. read more

Best auto body shop in town! Randy and his team have taken such great care of our vehicles, they really take the headache out of the whole process. They do quality work and get your vehicle back to you in a blink of an eye. The team at Randy Hanson also makes sure you know what is going on every step of the way. Thank you guys for always taking care of our vehicles! read more

Wanted an estimate on cost to fix dent in bumper. One shop wanted an appt., another $150 to $200, and Randy estimated $95. He did the job right there in less than 1/2 hour while I waited. Cost? $72 and it looks great. What a pleasant experience! read more

Randy Hanson and his crew are top notch! They made the headache of being a hit and run victim into a pleasurable experience. From the people answering phones in the office, to the craftsman that work there, they made getting my car repaired seamless and simple. I'm glad I didn't risk it and go with the preferred body shop of my insurance (I have read a lot of bad reviews on here about the other place and have also heard similar negative complaints from personal friends, it rhymes with B&D). He took care of everything from start to finish including dealing directly with my insurance and the job was done flawlessly. I knew that when I took it to Randy the job would be done right and I know he would do the same to your vehicle. I give them 6 stars out of 5 and will be sure to go back for all of my auto body needs! read more

Randy Hanson Auto Body - The damage before. - Body Shops Near Me - Santa Rosa, California

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All of the employees at Randy Hanson's were really prompt in communicating with me and with getting the work done. I live in a wooded area and my black 2008 Chevy Corvette got scratches all over it from some wild animal. They added their TLC and made it beautiful again! The employees are real professionals and take pride in their work. These nice people were a pleasure with whom to work. read more

Amazing folks: honest, helpful and totally dedicated to offering the best service for the best price. Ten Stars across the board for them!

Wheel came off while driving, some minor damage to front panel. Found these guys on yelp. Called to make an appointment and was told just to bring it in. Christine was very courteous and explained the process and how they work with insurance. I mentioned I was kinda on a time crunch and she called in to see if they could get the part in that day which I really appreciate. I did not need a loaner but I think that is a wonderful option to have. They had my car ready in less time than I expected. They cleaned everything wonderfully it was almost like a new car. Very positive experience with excellent customer service and I would recommend these folks to anyone in need of a body shop . read more

I am so very impressed with Randy Hanson Auto body. My truck was vandalized and I was mortified. The entire driver's side was damaged. I thought my brand new truck would never be the same. They reassured me it would be better than new. Everything was handled between my insurance and their office. I didn't miss anytime off work and never had to worry about my truck once I dropped it off. The staff was pleasant and professional. When I dropped off my truck I was given an extremely nice loaner car. I pretty much forgot that my truck was even gone. As quickly as it happened, I received a call that my truck was ready. When I picked it up, it was as clean and gorgeous as the day I bought it. I couldn't be happier with the work they did. It's like the whole nightmare didn't happen. Thank you guys for everything. What could have been a total nightmare turned into nothing more than dropping my vehicle off for a service. I would highly recommend this shop. read more

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I've used Randy Hanson Auto Body several times (unfortunately) and have always had a positive experience. Their rates are reasonable and their work is quality. The front office staff are responsive and all are helpful. I won't go anywhere else. read more

Randy and his team are so friendly fast and affordable. He was able to fix up our old beater the kid wrecked. So glad we didn't have to junk it. He has gone way out of his way for struggling friends in the past. Can't recommend him enough. read more

Randy and his team took care of me the moment I stepped out of my smushed car (Honda Civic) at his shop. He approached me and in introduced himself, we chatted for a moment and I asked about a loaner car. (btw my insurance policy did NOT have loaner car coverage) He said that he had a few cars he would loan me for FREE until my car was completed. He rattled off a few cars and then said "Hey and if you need to use a truck, you are more than welcome to use my truck" as he pointed to his own personal, sweet, extended cab pick-up. Now I didn't need a truck but I thought that said a lot about him as a business owner and his attitude and the importance he places on customer service to offer me the use of his personal vehicle. I dropped off my car and went to lunch and when I returned he had an estimate of what it would cost. I mentioned I had a $500.00 deductible and he said he would work on taking car of some of that cost for me. He said it would be close to $100.00. From that point on Randy and his team took it from there and I didn't have to worry about anything else. They loaned me a Ford Focus (my choice from his lot of cars) to use (FREE) for as long as my car was being worked on. The Focus was detailed and full of gas when they gave it to me!! (I thought "take your time fixing my car I'll enjoy this one for awhile!!!) They also dealt with my insurance and kept me in the loop of what was going on with my car throughout the process. My car was completed in about 10 days, my deductible was only $100.00 knocked down from $500.00, I got a FREE LOANER, the cherry on top was that Randy fixed my driver side power window that was not working and that was not part of the insurance settlement estimate!! If I was forced to give one area of opportunity for improvement I guess I would say to have the finished car detailed for the customer, not sure if that is even commonplace in the industry but it would be sweet to see your car after a couple weeks not only "unsmooshed" but also cleaned up inside and out, but I am sure as cool as Randy is if you asked he would probably do that for you!! Overall I was totally impressed with the professional, honest, thoughtful and down-home service that I received from Randy and his team!!! I have and will continue to recommend Randy Hansen to friends and family alike. I will also use Randy in the future but honestly I am hoping that isn't anytime soon :) read more

Have had several occasions where body work has been needed an have chosen Randy Hanson's Autobody. The first time was a accident between me and a pole and Randy helped me with the insurance part and got my car repaired lookin as good as new in no time at all!! Since then have been back to Randy's on a few occasion and the experience has always been the same... a loaner car to help with my daily life and good quality work and friendly people to deal with. Doesn't say a lot for the way I drive, but Randy Hanson's Autobody does the job like no other! Thanks Randy!!! - JoAnna White read more

Just simply the best. Great service , outstanding work and honest. A local detail shop in Santa Rosa dropped something on the hood of my wife's BRAND NEW BMW while applying perma plate. They scratched it almost to the metal. Randy came to the rescue and did an incredible job with a small repair. My wife was so upset with the detail shop and wanted the entire hood painted . Randy did the responsible thing and talked her out of a repaint. Although it was a small job, Randy handled it with the attention he would have given a $20,000 custom paint job. Rare now days to find all these qualities in a business. Thanks Randy! read more

My poor Challenger was rear ended. Being a car detail freak, it was an eye sore and it broke my heart to see my car's big butt damaged. I was HIGHLY recommended at this auto shop by a friend since he previously had his porsche taken care of at this shop. I called them up and immediately they made me feel very comfortable knowing my vehicle would be taken care of. Took my vehicle that same day and they noticed more damage on my vehicle. The owner introduced himself and made me feel welcome. They Immediately took care of me that same day. They made sure i had a rental car and i was out their lot within 30mins tops. Through out every week, they made sure i was updated on my vehicle.emails and phone call updates here and there which made me worry-free. I finally got my "beast" back today and ohhhhh lord.....my challenger's behind looked amazing.Oh and they also detailed my car. Gave it a very nice & smooth buttery wax feeling. My hand was gliding right off the body of my Challenger. My car looked brand new, better than when i first drove it off the lot when i first purchased the vehicle. I was welcomed & greeted there immediately. I didnt have to wait at all. Before i left, they made sure i was happy with my vehicle. All kinds of feelings when i got in my car and turned it on....felt good to hear my Challenger again. Thanks to everyone at the shop for making sure my vehicle and I were taken care of. And making it look better than ever. I Highly recommend this shop. read more

Randy Hanson auto body is awesome! I've taken 3 different cars here and had a great experience every time! The employees are great and Randy always takes good care of us... Thank you! read more

My 1971 VW Karmann-Ghia was hit and the front fender was bent into the tire. It had to be towed to my house. My mechanic recommended Randy so I called. Randy came over to my house to take a look and give me an estimate since I live near by. He told me that if he could find a fender he would fix the car. It took several months for him to locate a fender and he even found a hood which he will be replacing this summer. Randy and his staff are professional, the shop is clean and he did a great job matching the paint which I had ordered from NY 15 yrs ago. I will be returning for more body work on my classic car this summer and would highly recommend Randy's Auto to any of my friends. It's refreshing to be able to have a "top notch" auto body shop so close to home that is friendly and takes pride in their work. read more