Ivan quickly solved the issue with our gas stove. He was very experienced and careful repairing the…read morestove. He troubleshot the problem and determined it was a bad switch. I recommend the company and Ivan very much! Give them a call if you ever have appliance or HVAC problems.

The owner of the company, Dan, reached out to me after I posted my review. He was very professional…read moreand understanding about my concerns, and provided a very generous resolution. A new technician, Ivan, was sent out to fix our dryer. He was very nice, personable, and efficient. Our dryer is working better than ever before. I greatly appreciate Dan, Ivan, and their communication. Thank you!

Hired KOVA to replace the damaged flexible ductwork in my crawlspace with rigid ductwork. The work…read morerequired two techs at some points to get the work done in two days. The work was not cheap but the quality seemed good and certainly worth doing after our crawl space had a few rodents intrude. We have noticeably improved airflow in the house and hopefully removed the opportunity for future intruding rodents to access and damage the ductwork if they happen to get inside the crawl again.

The guys did a great job fixing my furnace, they were on-time, very communicative, and the price…read morecouldn't be beat. Highly recommend them!!

Steven and Justin were very professional and responsive to my request for an outlet in the bathroom…read morefor a bidet installation. Steve spent a good deal of time on the phone with me trying to determine the best options for my situation (tight space, tile on walls and floor). Justin arrived first thing the next morning to provide an estimate which was reasonable, and within 1 hour the outlet was installed. Couldn't be happier.

They responded quickly to my request on a weekend. They scheduled the quote for Monday, and had…read moretime to complete the work the same day. The quote seemed fair and the work was completed very professionally. I definitely would recommend them to anyone.

Very honest company! I have always been very happy with the service they provided. Their prices are…read morefair and you are able to reach a real person on the phone, a rarity in today's word

Wow, great crew. They installed new furnace in under 6 hours and I have heat again. Under budget…read moreand on time. Hauled away old furnace too.

Sufian of Prime provided excellent service! He tried to help me troubleshoot the issue over the…read morephone which was very generous. He is a person of his word. He scheduled my repair and though two of his techs called in sick the day of my repair, he came out and fixed the heat pump issue. And on his birthday! His quality of work is exceptional. The pricing was very reasonable and he offered me several options which is really nice. Luckily we were able to keep my old heat pump unit going. I will go back to Prime when I need a new unit. -Gerald

Bathroom exhaust fan installation. The first appointment had to be rescheduled which was fine;…read morehowever, there was a misunderstanding of what I wanted done. They quoted for exact replacement which clearly was not what I asked for. New quote was more than twice as much as original estimate once they found out they were installing an upgraded fan. I wanted two fans installed and only ended up installing one fan for about the same price as the original estimate. Minus one star for the communication issue but otherwise the installation went well and now I have a working fan instead of a hole in the ceiling. I appreciate their flexibility with installing a fan they didn't sell me which saved me money in the long run.

Wish I could give a better rating since everyone I talked to and worked with was friendly and they…read moreseem like nice people - just didn't work out in my case. I was looking to get a quote for an HRV installed so I called and asked about that. I was asked when the last time our HVAC was serviced and since it had been a couple years was told we should just schedule a service before going ahead with a quote. So I scheduled - great! Guy came out and performed the service, but during the service the float switch we had on the system (so the condensate from the AC wouldn't overflow into our crawlspace if the drain got a clog) shorted the system when he plugged it back in. He said these things are unusual and not needed, since if it overflows it'll just have water in the crawlspace, no big deal (!?!), not like if the HVAC was in the attic. And the system wouldn't turn on unless he unplugged it, was that ok? Since I wanted the HVAC and AC to work I said ok. I asked the technician about getting a quote for an HRV and how that would work, etc, and he said he didn't know much about those and that he didn't see why they were necessary. While agree they're not necessary, we want one to improve our indoor air quality - thus the original call! He said he would note it down and the office would get back to me. Left with a $300 service bill, and an HVAC system in worse-off shape than before (no working float switch), I called back the next business day to see what could be done. The owner was really helpful and said he'd look into it, called back the next day and had the part ordered and would fix the float switch for free. I asked about getting a quote for an HRV and he said they don't really do them, so couldn't help out here. Ugh! That's why I called originally and wouldn't have had someone out here and paid $300 for service I didn't really want. All I really wanted was a quote! Lesson learned on my part, but overall won't be working with them again as they didn't help be address what I wanted to with my system (and I'm out $300 which seems pricey for what was ~1 hour maintenance service)

Had them come out to look at a failing furnace. I was…read moreworried I would need a new one, but they explained everything that was going on and what they were going to do. Turns out it just need a tune up, some cleaning, and one part replacement. All of it was less than $250.00. Huge relief. I'm updating review to post it was Frank who came out.

cleaned our ducts as we got a new heat pump, so much dust and debris came out. Friendly and…read moreprofessional, were understanding as our two dogs were curious to have new people in our space. prompt and polite would use again. thank you Lucas and Autumn, also Edgar for explaining the leakage test.

I can wholeheartedly recommend Better Air Northwest for duct cleaning! Scheduling was easy, the…read morequoted price was what I was charged (plus a small add on percentage for using my credit card rather than paying by check or in cash) with no upselling, and communication was great from start to finish. Jeremy & Vlad arrived on time. They were friendly yet professional. They made their service feel personal by asking me what my concerns were and then addressing each one of them so that I'd feel comfortable with the process and the integrity of the company in general. I saw before and after photos as well as the junk they were able to extract from my ducts. When one of the connections between ducting sections blew apart while they were vacuuming that line, they came to me immediately, told me what had happened, and then fixed the connection even better than it was before. The cost seemed a little scary until I saw the depth and quality of the work Jeremy & Vlad did. The outcome has been less dust in the air and a healthier environment for this allergy sufferer. Better Air Northwest says it's the best duct cleaning service in Vancouver. This sounded to me at first as just a brag, but after my first-hand experience with them, I'd say it's a statement of fact.

They are locally owned, have worked on the Watt's House for the community and are good at what they…read moredo. Fair pricing and quick response times.

The service was great that technician that came to my house was very knowledgeable and very nice. I…read morethink it's a great value. I would recommend this company to anyone.

My upper level heat pump went down and I had Precision Air send a tech (Samuel) out take a look at…read moreit. The issue was quickly diagnosed as a bad fan which was ordered and replaced within a week, now it's back up and running like new. Like another reviewer mentioned, I too had another company come out and try to sell me on an entire new system coming in at $15,000 and change when the fix was simply a bad fan motor. Definitely recommend calling Precision first.

My previous owners have used Precision Air and my new house should be given a tune-up so I have…read moreshopped around and I have chosen Precision Air as my choice for my basement furnace and outside HVAC air conditioner unit.

Wanted to write an additional review because they did such a great job replacing my AC unit. We…read morewere able to get a good diagnosis of what was going on and why the system failed. David was super communicative and ensured that their guys were here even before the start time. Super respectful of our home and with our cat. My landlord got 3 different quotes and went back to Noble heating because they had a good quote and were able to fit us in within a week. I would recommend them again and again.

I found Noble Heating and Air on Thumbtack. Made a project inquiry on a Sunday morning. David…read moreresponded along with two other companies. David went a step further by actually completing his quote that morning. The other two companies needed reminders on Monday. I selected Noble, and was scheduled within the timeframe I had to work with. Received a message from David the day before the repair appointment to let me know that the part had arrived and that we were still on for our scheduled repair time. He arrived on time, was very pleasant and thorough. Would not hesitate to use Noble again.