Walk in the door and the person at the front immediately acknowledges you as you walk- the folks on…read morethe left in the glasses area, if not busy with others will say hello. All the staff are attentive and they listen. I have a tendency to pick big frames and tint - sometimes, I take my time. I never feel rushed. Both Doctors are great The office and exam areas are clean and are kept sterile to ensure our safety. No hidden fees. I recommend for the whole family

Truly the best of the best! Great selection of frames and sunglasses. The staff are all amazing…read more They truly care about their patients.. thank you!

I can't say enough good things about the doctors and front desk staff here!…read more They truly care, try their best to get you a great deal and are so honest when it comes to cost! They are really looking out for their customers in every way! Thank you guys for doing such a great job and keeping the standards high!

My family has been coming here for several years for our annual eye exams. The clinic is modern,…read moreclean and professional. You are always greeted by their receptionists right away. The doctors here are excellent optometrists. Just be aware that they will always try to sell you on getting retinal imaging which is not covered by vision insurance. I happen to have medical reasons to get this done, but no one ever spends the effort to ask if I would like to use my medical insurance to cover it. If you want to save another doctors' appointment, it might be worth $59, but you may have to demand they submit to you should check your insurance coverages. I decided to save this type of exam for an ophthalmologist for their scope of practice. The lobby has many brand names of eye frames to choose from. Every year I ask if they have "asian fit" options or brands and they have yet to add to their selection. I was told they have some of those brands at the "other" office. When I asked about ordering from the catalog (I happen to know exactly what brand and style would work), they were kindly able to order it for me. However, when I inquired about the cost, it is clear there is a significant uncharge for their "broker" fees. You might consider just ordering the same frame cheaper from many options available online for the exact same thing. You are basically paying extra so you can try it on in person. It is coincidental that it will also be just above what your vision insurance covers. Overall, the eye care that is delivered by the optometrists here is great. I have always received excellent care from them. The extra services and add-ons should be carefully considered for the value if you so choose. Also, this medical complex has becoming increasingly busy and it is often much harder to find parking each year. You might need to allow a few extra minutes to circle around to find a spot so you are not late to your appointment.

My update is more bad news. When I was there, the optometrist told me I had the beginning of…read morecataracts and would eventually need to get surgery. Well, P.S., I just had a thorough exam with an Ophthalmologist MD who told me this was completely untrue.

I have been Dr Nancy's loyal client since 2019. I highly recommend Agave Eye Care, excellent…read moreexperience every time, and Dr. Nancy always takes the time to perform carefully my eye exam and answer any questions that could have.

I've been going here for years and love the doctor and staff. They are kind, fun and thorough! I…read morerecommend them to anyone and would give them a 10/10 experience.

Great service I picked my glasses up today and they perfect. Cole the eye tech did a beautiful job…read moreon my eye glasses. Thank you for hiring such a great eye glass tech.

I had my annual eye exam today. I can openly admit that I have a very high level of anxiety being…read morein close proximity to anyone during this pandemic. The waiting area was nicely spread out for social distancing and there was just enough staff on site to take care of the client's needs. My appointment was at 11, I got there at 10:58. I was checked in immediately and was taken to the back room to remove my contacts just moments later. The tech, Jacob, didn't touch anything, he just directed me to where I could find what I needed and offered the complimentary bottle of solution and contact case. All the pre test machines were clean and sanitized. I was offered, but never pressured, to do more than the normal tests. I really appreciate that they don't push the upsell on their patients. Jacob did a fantastic job!!! Dr. Farr performed the regular eye exam and was very pleasant to work with. The downside of wearing a mask during the exam is that all the lenses will fog up rapidly. I found myself holding my breath a bunch. The exam was quick and painless, and he reassured me that even though I am aging, my eyes are still doing well. That was a huge relief. Here comes the anxiety part. When we went back to the contact room to gather my new contacts, I noticed that my hands were very red and got extremely self conscious. I had been clasping them together so hard during the entire exam that I wasn't even aware of it. I thought I had broken out in a spell of eczema again. Thankfully the redness dissipated. The rest of the exam was completed a few minutes later and I was taken up front to order my new glasses. I requested that the lenses be placed in my old frames because I absolutely love them. On the great side, they can do that. I did have to sign a waiver that they aren't responsible for any damages, should they occur. On the not so great side, I will have to wait 2 to 3 weeks for their return due to delays related to COVID. That is a small price to pay at this point. I typically go in for both contacts and glasses just in case I find myself needing one over the other. My insurance covered part of the costs, it is never enough in my opinion, but that is neither here nor there. All in all, I can highly recommend The Eye Center. Dr. Stacy was fantastic last year, Dr. Farr was fantastic this year. You will be well looked after in a safe and clean environment. I was back in my car by 11:38.

I've been coming here for years. Recently there has been a change in a few staff members. My visit…read morewith the new doctor was fine, I left trialing a new script for my contacts and paid for the 2 boxes of contacts to be ordered in a few days. When I called to speak to Lorraine, I was placed on hold and then the other lady picked up the line and said "was this for insurance", "excuse me what are you talking about I asked?" She was rude and abrupt. So I let her know to please tell Lorraine to order my contacts the new script was good. My husband picks them up and brings them home and they are my old script. I called first this morning and never received an "I'm sorry this happened" or any apology of the sort, or reference to make it better. Lorraine said ok I will order the new script, I had to follow it up with ok, we will bring in the two boxes we just picked up etc. I've worked in healthcare a long time and know that people have a choice now when searching for providers. The office staff makes a huge impact on determining whether or not to return to a clinic.

Every single person I interacted with from the receptionist to the nurse to the Dr. was super…read morefriendly, very knowledgeable and genuinely cared about my well being. Great place for all optical needs. So helpful.

Sat on my glasses which bent one arm & broke the other, plus popped out one of the lenses. Thought…read moreI was going to have to buy a new pair. Went to Elite Optical, without an appointment, hoping for a miracle. Brent helped me & fixed me up. She was able to repair my glasses saving me the expense of a new pair. She was really busy, but took the time to help. Her kindness & patience is so appreciated. Thank you Brent & Elite Optical.

On April 19th 3 pm I took time off work to get an eye exam. I was told that they were running…read morebehind due to an "emergency" they had. Ok, fine no problem. I wondered around their 10 x 10 office looking at frames. They called me back and did the preliminary exam, the annoying puff in the eye thing, and then sent me back to wait. I began to notice people who had come in after me going back to be examined, picked out glasses and left. One unhappy customer came in, argued and left. Two hours later someone came over and asked me if I had been seen yet. I told them I had but was waiting to see the Dr. Since I really didn't have much to do that day and understand that some days things just happen, I wasn't concerned. At 4:30 I got my exam and got my frames. Over $1000.00 later, and the last customer in the office, I left. They told me my glasses would be ready in 1 week to 10 days. Two weeks later, no glasses. My husband called to inquire about my glasses and they told them they forgot to order them! Ok, so what are you going to do? Please order them. I'm a pretty passive person. Today is May 26th, and I have no glasses. I think my patience has run out. I got my first pair of glasses here about 8 yrs ago and a couple pairs since then. Since that time their selection has gone down hill (the girl with the exceptional taste in frames has left) and their service has gone to hell! If this was my business I would be seriously concerned. I would have written this sooner but I can't FREAKING SEE TO WRITE IT BECAUSE I DONT HAVE MY GLASSES! I'll go to the mall before I ever go here again!

I was very impressed with the customer service that I received today at Image Eyecare. Robin is an…read moreexceptionally knowledgeable and polite person to work with. Dr. Roth is very attentive and impressionable.

I had a great experience overall, the staff was helpful, and friendly, scheduling and communication…read morewas easy, and they worked well with me every step of the way! Dr Becken was thorough and made sure we got everything right!

Sean, Selena and Isabel are kind and patient and so good at what they do!…read more I highly recommend Becken Vision Solutions! A + customer experience.