Everyone I deal with at Accurate Plumbing is fabulous. They are professional, knowledgeable and inform me about everything. They always manage to fit me in. My only regret about writing a good review is I won't get them when I need them. read more

I definitely found my plumber for life! This family run company is local, quick responding, fair priced, but most importantly honest! My toilet was making a weird sound and then stopped working. I called David to tell him the issues. He was very attentive and we scheduled a same day appt. Matt showed up on time, was very friendly and took care of the problem in 20 minutes. If I ever hear of anyone needing a plumber, I'm definitely recommend in these guys. Thank you David Matt and team for your amazing and hard work. read more

I have been using Accurate Plumbing Doctors team for many years now, for all my plumbing issues- big and small. They are an amazing team of knowledgeable plumbers and true experts in the field. I've had the best experience with them for 10+ years. They are fairly priced, thorough and only do what's needed (instead of trying to tack on additional not needed services like a lot of plumbing companies tend to do). Highly recommend Accurate Plumbing Doctors for all of your plumbing needs!!! read more

Matt the plumber was not only on time but actually called and asked if he could come earlier than planned. Who does that! He was masked, fast and professional. Not only did he clear our clogged kitchen sink but also gave us some great tips on how to prevent future problems. I highly reccomend this service. Greg and Tonie Pierce Hanover Park Il. read more

I've been using the company for several years. They are always professional, prompt and reasonably priced. They've handled everything from a leaky faucet to major sewer problems for me and no matter the job, they showed up when they said they would and completed the work promptly. Highly recommended! read more

Very prompt response time! The guy who did the work was so polite and friendly. I will definitely use this company again if I need a plumber. read more

Guys showed up on time, did a great job (New Water Heater) very completive price, and paid what was quoted. Very happy with the product, and the work done, that's all that matters. Thanks for a job well done. read more

Had a leaking water heater which I knew could damage the townhouse below me as well as my own home. Called Accurate and explained the situation....Felix arrived less than an hour later, did whatever was needed to prevent damage and explained it to me. He came back the next morning and installed a new water heater and charged what I believe was a fair price. I had called two other places before Accurate and one was nice, but said they just couldn't come until the next day. The other was quite rude, quoted a high price and said it would cost even more if I didn't commit to a new heater right then. I will definitely recommend Accurate, they were polite, professional and did a good job and saved myself, and my neighbors, from a lot of grief. Sharon read more

Our problem all started when my husband and I showered in separate bathrooms at the same time and noticed neither one of our bathtubs was draining. Same with our guest bathroom sink. The plumber that showed up, Jason, came first thing at 8am the next morning and started to power rod our pipes so that we could use both of our showers and sinks. This took around 90 minutes and cost us $250 cash. Well, 3 months later, we are having troubles with the same bathroom sink draining properly, and when I called, they said they only guarantee their work for 30 days and I would have to pay $175 this time. Well, I did my research, and I learned that other companies in the area charge between $50-$100 for the same rodding procedure I paid $250 for AND they guarantee their work for 1-3 years! And the other companies are accredited by the BBB, and some even offer free estimates. Not only did we get swindled by this company the first time, they were going to do it again even though we would have been returning customers. We went elsewhere, and based on their customer service, I suggest you do the same. read more

Our problem began when our storm drained backed up sewer water into our laundry room. We called David that night and he was able to come to our house the next morning. Diagnosed the problem and because we are return customers, he gave us a very competitive estimate. The work began the following Monday morning and true to his word, the final invoice was exactly was we were quoted. He and Jason were friendly, knowledgeable and cleaned up beautifully when they were done. It is nice in this day and age to have a plumber that you know you can rely on to do the job right the first time. We will definitely continue to use them as needed in the future!!! read more

Hooray for Accurate Plumbing Doctors! I am very lucky to have stumbled upon this service. They deserve the super 5-star rating! I called early this morning around 7am and I was swiftly provided an appointment. The service tech arrived on time. He then surveyed the area with proper diagnosis and an estimate. I was expecting to pay about 500 bucks for the entire thing but to my pleasant surprise the charge was way below. WOW, I like that! read more

Excellently done! The serviceman from Accurate Plumbing Doctors just left with a job so well done. I am another satisfied customer! I had a drain that had been clogged. I then called these guys. Dispatch advised me that I would get a call within a couple of minutes and then the entire thing was fixed in less than half an hour. If I will use this service again in the future? YES! read more

Fixed a pipe in a difficult to reach area. Responded quickly. Communicated well. I will definitely use their services again.

My relationship with Accurate Plumbing Doctor began 3 days after we moved to Palatine in 2016. We needed a new sewer pipe due to a tree root. I met Igor and Jason and their crew. What a great group of guys and since then I have had them come out to do some little things here and there. I am so sorry I took this long to write a review! Fast forward to yesterday and having family over for a cookout and the kitchen sink is clogged. Igor came over and cleared it up before our guests arrived. I will never use another plumber as long as we live in Palatine!!! Thank you for EVERYTHING!!! read more

Update 11/2018 two years later we are dealing with different folks (Igor on the phone and Felix at my house) and review stays a strong 5 stars... kinda wishing I could add one more. We had a leaky kitchen faucet. Felix came out and determined we needed a new faucet. We purchased a faucet, Felix installed it for agreed upon price and we were happy (extra kudos to Felix for persevering through the roof construction on my house that made it really hard to get here). But very soon after the new faucet was installed, the hot water pressure from that faucet dropped in half. Felix came back out and after a bit of detective work determined a valve had practically disintegrated, pieces of which went into the new faucet and blocked the flow. Felix was out here for over an hour replacing the valve and cleaning out the pieces. They didn't even charge me the whole cost of the valve and nothing for the labor. Thrilled to know although the faces have changed the service is still top-notch, reliable & trustworthy. Helpful, reliable, friendly, and Trustworthy. I can't tell you what a relief it is to have a plumber I know I can trust. Almost 4 years ago, we needed a new water heater for our townhouse. Unfortunately we made a poor purchasing decision and went with shady company that went out of business shortly after they installed our water heater. So about 2 years later when the pilot light went out and wouldn't relight, I was referred to Accurate Plumbing Doctors (I wish I could remember by whom, so I could thank them!) who were able to fix the issue so quickly and easily, that it wasn't an issue long enough for me to remember the details ;) Fast forward a year or two to last night when my husband realized, as we were getting ready for bed, that the water wasn't hot, and we quickly discovered the pilot light on the water heater was out again, and following all the instructions on the unit and the manual didn't help. So almost first thing this morning, around 8:30am I called Accurate Plumbing Doctors and they were at my house literally well within an HOUR. And after a thorough check of the water heater, I was reassured that although there was an unfixable part (he was much more technical than that, but my brain doesn't do "technical" very well, so he also dumbed it down very discretely for me) the unit was still under warranty, and he very patiently guided me through the steps to get it fixed under warranty and I had hot water again by 3pm. Despite incredibly fast service on a Monday morning, I wasn't charged for an Emergency call; in fact..... I WASN'T charged at ALL!! Despite the fact that the gentleman from Accurate Plumbing Doctors spent a good amount of time determining the problem and guiding me to the solution, he would not charge me for his time. Life is full of little inconveniences that pop up every day, and it's companies like Accurate Plumbing Doctors that keep those little inconveniences, from becoming stressful time consuming ordeals. They have my full support and while I hope I won't need them, I'm extremely relieved to know they are there. read more

I have an old 1970s-era toilet that wouldn't flush right(I had to keep physically filling its water cabinet with 2 buckets of water then flush the toilet manually)! I called these guys up, spoke with Igor, who then booked my appointment to have 1 of his people (Felix) to come over the Wednesday after the Easter holiday weekend to fix my toilet. Felix did just that in about 45 minutes! He was friendly, professional, knowledgeable and mechanically efficient! Plus, he said the work is guaranteed for 6 months! So now, my toilet flushes normally and I'll have to find a new arms workout to replace my toilet water cabinet-filling one! read more

Quality. I called and they came out the same day. Helped me to keep my water heater from creating more leakage in my basement. Dissected the problem. Recommended a new water heater which I ended up doing. read more

Had a broken wax seal on my toilet and they came in fixed it in 15 mins and so far so good. no more leak. Would give a 5 star rating but it was pricey for something I could have done but getting down and dirty with a toilet is something I'd rather not do. read more

We had water coming up through the ground behind our house. We called Accurate Plumbing Doctors and David came out that same day. He and a crew member checked the pipe with a camera to confirm what the problem was. We had a partially collapsed and broken line. David explained the repair, gave us a quote and was able to pull the permit the same day in order to do the work the next morning. He and his crew showed up promptly at 730 the next morning. They excavated the damaged area, installed the new line and clean out, and was finished that day after the inspection. They took their time to make sure the job was done correctly, they answered any questions we had, and they did a great job cleaning up. We highly recommend Accurate Plumbing Doctors. The cost of the job was very reasonable compared to the other quotes we received. Jim and Dar read more

Very good service. Just moved in and I needed small fix. Quick and solid work. Will call them again if needed. Thanks

Called him on Saturday the 2nd had a disconnected pipe under my kitchen sink. Igor came over and fixed it right away. Stayed 15 more minutes checking if it's going to leak. Very nice guy and reliable stands behind his work. Definitely recommend it's not overpriced like some of the guys from Schaumburg with lots of reviews. Thank you. read more

Igor and Matt, so fast, responsive, honest, takes time to explain, clean, great service, fair price, accepted their coupon gladly (some others was not gracefull when presented with a coupon or discount request). I will use them and recommend them. Very satisfied customer. read more

When Accurate Plumbing Doctors came to my bachelors pad to replace my hot water heater, I was happy with the service. The plumber the company sent was very professional and well trained and he was able to address all my questions patiently. Once in a while he would pause and asked me if I understood what he was telling me. After he was done with his work, he made sure he cleaned up. Great job! read more

Amazing work! Had grease clogging the sink and they were able to rod it out and have it fixed within 30 minutes. Showed up on time and were professional. Good price and charged 350 dollars less than Another plumber out of Arlington Heights! Only cost 175 for this read more

I thought I had a check valve problem with my sump pump and called to have someone come out and fix it. Jason arrived on time and proceeded to tell me that the check valve was fine and didn't need to be replaced. The problem was actually coming from the outlet pipe. I didn't have any work done but wanted to compliment Jason on his honesty. I will be using their services if need be in the future. read more

This is a revision to my earlier rating of 1 star. After promising to fix their installation error, I did not hear back from them for over a month even though I left them 2-3 messages a day. I got a surprise visit from the owner today apologizing for their actions. He was hospitalized and left his business to an employee to run during his recovery. However, his employee did not follow through. The owner fixed the installation error on the spot and will also pay to have a new drywall installed in our powder room. I upgraded the rating because he came to apologize and actually fixed the problem as promised. read more

Fantastic. Thought I had a frozen laundry drain during this record cold spell. Turned out to just be a nasty clog that was fixed with power rodding. I called at 3:30, a serviceman was at my house at 4:00, it was fixed by 5:00. Courteous, friendly, and very good job. Highly recommended! read more

Had someone out to my location within one hour of my call. Very professional, up front about cost, and efficiently performed the job. Very highly recommended. read more

My experience was very good and I am very comfortable recommending Accurate to others. We had a problem with a faucet in our condo at Brittany Place in Arlington Heights. The initial plumbing company we asked to come out to look at it had a lot of questions about the scope of the job because of the age of the faucets and was pretty sure they would have to replace the whole thing, which would require a lot of damage to the existing tiles and walls. When I spoke to Igor at Accurate, he seemed to have a very good familiarization with the building and understood the problem. When Igor and Felix came out to fix the problem they were very professional, repaired the problem with no collateral damage to the walls or tiles and charged me considerably less that I was quoted from the initial plumbing company. These guys are competent and they shoot straight and I'm confident in recommending their services. read more

very bad service or below zero worker did not do anything I have continued to leak water. worker has left one clock and still was angry when I called him to fix his service company zero zero \ read more